Room smelt like Indian food and air conditioner kept popping the breaker.
Staff fine. Hotel needs full gutting and Reno. Paid for room, rested two hours and left. Could not sleep overnight.
there were bed bugs they moved us to a different room all they did was change the pillow cases and sheets and re rented the room that night the next day they didnt even clean our room will never stay there again
Arrived two hours early and was hoping to be able to check in but they wanted to charge us $10 more to do that. When we did finally get checked in, we were told our room had just been cleaned and the door was wide open and to just "go on in". No one was around our room when we got up to it and the door was indeed wide open. We were told the water was not working but they were working on it and it should be back on within the next couple hours...thankfully we were heading back out so it didn't affect us too much. The room was smelly, the rags/towels were stained and looked dirty; hair wrapped in the rag, the bed was like a rock - there was no give to it at all when you sit/lay on it; EXTREMELY uncomfortable, traffic noise was unbearable all throughout the night - felt like we were sleeping next to the highway with the windows open; literally. All in all, the worst night ever and extremely glad we weren't staying another night, we checked out first thing in the morning at 8 am. Couldn't get out of there fast enough.
The service is great the went above and beyond.the rooms were clean and the price was perfect..I rented a king jacuzzi suit, the room was a bit dated but they said they were working on updating.
American Inn & Suites is located within a few miles (5 km) of Adventist La Grange Memorial Hospital and Burr Ridge Village Center. This 62-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and flat-screen TVs.
American Inn & Suites's 62 rooms provide microwaves, refrigerators, and safes. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Free toiletries are also standard.
American Inn & Suites features free WiFi in public areas, coffee in a common area, and express check-in. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include express check-out and an ATM.
we are glad you enjoyed your stay. we hope to see you again soon.
thank you for staying with us and we are glad you enjoyed your stay. we hope to see you again soon.
Room smelt like Indian food and air conditioner kept popping the breaker.
We are sorry u were unhappy, we will fix all issues.
Staff fine. Hotel needs full gutting and Reno. Paid for room, rested two hours and left. Could not sleep overnight.
sorry u wer unhappy. we are in process of renovation. thanks for letting us know.
there were bed bugs they moved us to a different room all they did was change the pillow cases and sheets and re rented the room that night the next day they didnt even clean our room will never stay there again
Arrived two hours early and was hoping to be able to check in but they wanted to charge us $10 more to do that. When we did finally get checked in, we were told our room had just been cleaned and the door was wide open and to just "go on in". No one was around our room when we got up to it and the door was indeed wide open. We were told the water was not working but they were working on it and it should be back on within the next couple hours...thankfully we were heading back out so it didn't affect us too much. The room was smelly, the rags/towels were stained and looked dirty; hair wrapped in the rag, the bed was like a rock - there was no give to it at all when you sit/lay on it; EXTREMELY uncomfortable, traffic noise was unbearable all throughout the night - felt like we were sleeping next to the highway with the windows open; literally. All in all, the worst night ever and extremely glad we weren't staying another night, we checked out first thing in the morning at 8 am. Couldn't get out of there fast enough.
We are sorry that u were unhappy.we will try to fix it asap.
The service is great the went above and beyond.the rooms were clean and the price was perfect..I rented a king jacuzzi suit, the room was a bit dated but they said they were working on updating.
Thanks a lot. Ur comment and suggestion lot to us. We will update property in near future.
we are glad you enjoyed your stay . hope to see you again .