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Recent guest reviews

Room smelt like Indian food and air conditioner kept popping the breaker.

Staff fine. Hotel needs full gutting and Reno. Paid for room, rested two hours and left. Could not sleep overnight.

there were bed bugs they moved us to a different room all they did was change the pillow cases and sheets and re rented the room that night the next day they didnt even clean our room will never stay there again

Arrived two hours early and was hoping to be able to check in but they wanted to charge us $10 more to do that. When we did finally get checked in, we were told our room had just been cleaned and the door was wide open and to just "go on in". No one was around our room when we got up to it and the door was indeed wide open. We were told the water was not working but they were working on it and it should be back on within the next couple hours...thankfully we were heading back out so it didn't affect us too much. The room was smelly, the rags/towels were stained and looked dirty; hair wrapped in the rag, the bed was like a rock - there was no give to it at all when you sit/lay on it; EXTREMELY uncomfortable, traffic noise was unbearable all throughout the night - felt like we were sleeping next to the highway with the windows open; literally. All in all, the worst night ever and extremely glad we weren't staying another night, we checked out first thing in the morning at 8 am. Couldn't get out of there fast enough.

The service is great the went above and beyond.the rooms were clean and the price was perfect..I rented a king jacuzzi suit, the room was a bit dated but they said they were working on updating.

Joliet Rd La Grange IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

American Inn & Suites is located within a few miles (5 km) of Adventist La Grange Memorial Hospital and Burr Ridge Village Center. This 62-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and flat-screen TVs.


Rooms

American Inn & Suites's 62 rooms provide microwaves, refrigerators, and safes. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Free toiletries are also standard.


Property features

American Inn & Suites features free WiFi in public areas, coffee in a common area, and express check-in. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include express check-out and an ATM.

Room options

Jacuzzi Suite

1 King Bed | Sleeps 3

Guest reviews for American Inn & Suites

Everyone (8)
2
Everyone

By on Aug 9, 2020

Review comment responded on Aug 9, 2020

we are glad you enjoyed your stay . hope to see you again .

4
Everyone

By on Jul 16, 2020

Review comment responded on Jul 16, 2020

we are glad you enjoyed your stay. we hope to see you again soon.

4
Everyone

By on May 2, 2020

Review comment responded on May 2, 2020

thank you for staying with us and we are glad you enjoyed your stay. we hope to see you again soon.

1
Everyone

Room smelt like Indian food and air conditioner kept popping the breaker.

By on Jun 25, 2018

Review comment responded on Jun 27, 2018

We are sorry u were unhappy, we will fix all issues.

1
Everyone
Bacteria-laden plunger ready to go Sandpaper towels and toilet paper Moldy smell, sheets were clean

Staff fine. Hotel needs full gutting and Reno. Paid for room, rested two hours and left. Could not sleep overnight.

By on Oct 16, 2017

Review comment responded on Nov 7, 2017

sorry u wer unhappy. we are in process of renovation. thanks for letting us know.

1

do not stay here

Everyone

there were bed bugs they moved us to a different room all they did was change the pillow cases and sheets and re rented the room that night the next day they didnt even clean our room will never stay there again

By , from Georgetown ILL on Sep 4, 2017

1

worst experience ever

Everyone

Arrived two hours early and was hoping to be able to check in but they wanted to charge us $10 more to do that. When we did finally get checked in, we were told our room had just been cleaned and the door was wide open and to just "go on in". No one was around our room when we got up to it and the door was indeed wide open. We were told the water was not working but they were working on it and it should be back on within the next couple hours...thankfully we were heading back out so it didn't affect us too much. The room was smelly, the rags/towels were stained and looked dirty; hair wrapped in the rag, the bed was like a rock - there was no give to it at all when you sit/lay on it; EXTREMELY uncomfortable, traffic noise was unbearable all throughout the night - felt like we were sleeping next to the highway with the windows open; literally. All in all, the worst night ever and extremely glad we weren't staying another night, we checked out first thing in the morning at 8 am. Couldn't get out of there fast enough.

By , from Ohio on Aug 4, 2017

Review comment responded on Aug 8, 2017

We are sorry that u were unhappy.we will try to fix it asap.

5

perfect

Everyone

The service is great the went above and beyond.the rooms were clean and the price was perfect..I rented a king jacuzzi suit, the room was a bit dated but they said they were working on updating.

By , from clinton il on Jul 18, 2016

Review comment responded on Jul 19, 2016

Thanks a lot. Ur comment and suggestion lot to us. We will update property in near future.

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