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Recent guest reviews

We drove to Chicago after visiting Canada where we had bad experience at hotel. This hotel in Chicago, we got 2 queen bed room. As soon as we saw the property, it was huge and beautiful. Convenient location. Front desk Staff was great but it will be a good idea to have a uniform or at least some professional clothes. No offence at all, as they were clean, great and helpful but by dressing u can’t tell if they were a visitor or staff. Room was huge, beautiful and clean. Bathroom was wonderful as well. Property itself was beautiful and clean. Enough on site Parking was safe and convenient with many streets lights. Extra doors on all 4 sides of property for quick access from parking was a plus. Breakfast was okay, nothing impressive but atleast a good basic option. They were out of coffee before breakfast closing hours which wasn’t a good impression. They have beautiful courtyard and a swimming pool. Property is located in clean and safe area, behind a gas station on main road and across the street from a shopping area. Highway exit is close by and convenient. . Property is located about 30 mins from downtown Chicago. Airport is close by as well. Overall all we loved it.

Everything about my staff was prefect

Everything is bad!

Better than I expected 😀

Staff was friendly and accommodating. I did have a couple of problems with my room but they were addressed promptly. Will consider staying here again.

Property needed a lot of updated

Stayed at this facility for 5 weeks for a travel assignment. Going through an upgrade so there are some rooms under construction, but the remaining rooms are clean and quiet. Nice breakfast in the mornings. Staff is friendly and accommodating. I recommend this place to all of the other travelers at my hospital.

Great

The place has signs outside of every door that say no smoking, no vaping, no e-cigarettes, no marijuana. This clearly does not stop said activities. Cannot remember the last time I was in a hotel that stank of stale smoke. Also, for an added bonus, got to watch the desk clerk berate a guest. Never seen that before, anywhere.

The room had a lot of things that needed to be repaired. The handle on the balcony door was broken, there was a hole in the bathroom door and in one of the walls and one of the hanging reading lights was broken with wires exposed. The hotel definitely wasn’t worth the price but it was a last minute booking and the closest hotel to Chicago that was under $200 a night.

I was in Chicago for my brother's funeral, I was physically and emotionally drained during my stay. Arrivied late the first evening. There were other things distasteful but the bathtub was beyond dirty, it was filthy(you would think during a pandemic it would be extra clean) . Not sure how much space is allowed for this review, I could write a book. Avoid this place, they were unhelpful, the room had many distasteful things. Late the second night the fire alarm went off for about 20 minutes, the fire department seached and found nothing. Most likely someone smoking in room. Some of the highlights: coffeemaker but no carafe or cups, a hole in the bathtub wall, very dirty wall near doorknob, the room was not smoke free and reeked of smoke (I've many years of dealing with drug addicts and believe it was from smoking crack). If allowed in this review I will post a picture of the bathtub and you decide. I had to give them a $25 deposit when I checked in. It has been 24 hours since checking out and it has not been returned to my account. Best advice is to avoid this place and don't believe the lies if there is a response to this review.

Nice great place enjoy the roon

Not clean, no house keeping... poor breakfast... customer services very poor

Great nice an need place to stay very clean excellent service

Everything is dury

Overall condition of room was poor. Shower was luke warm. When asked about the water temperature, I was told that the water has to travel a great distance before it gets warm.

I didn’t like nothing about it it was filthy I’ll never ever return there or recommend anyone

I had a dirty towel in my closet already!

The room was dirty holes In the wall tub was so dirty couldn’t even shower I have pictures as well

Pasquinelli Dr Westmont IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Chicago Club Inn & Suites places you within a 15-minute drive of popular attractions such as Oakbrook Center Mall and Morton Arboretum. This 3-star hotel welcomes guests with 136 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Washers/dryers, refrigerators, and microwaves are also standard. Housekeeping is available on request.


Property features

Guests staying at Chicago Club Inn & Suites enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, express check-out, and free newspapers.

Room options

Superior Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Premium Room, 2 Queen Beds, Courtyard View

2 Queen Beds | Sleeps 4

Executive Quadruple Room 2 queen bed

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 6

LUSH Suite,1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Chicago Club Inn & Suites

Everyone (12) Couples (7) Family (22)
5
Family

We drove to Chicago after visiting Canada where we had bad experience at hotel. This hotel in Chicago, we got 2 queen bed room. As soon as we saw the property, it was huge and beautiful. Convenient location. Front desk Staff was great but it will be a good idea to have a uniform or at least some professional clothes. No offence at all, as they were clean, great and helpful but by dressing u can’t tell if they were a visitor or staff. Room was huge, beautiful and clean. Bathroom was wonderful as well. Property itself was beautiful and clean. Enough on site Parking was safe and convenient with many streets lights. Extra doors on all 4 sides of property for quick access from parking was a plus. Breakfast was okay, nothing impressive but atleast a good basic option. They were out of coffee before breakfast closing hours which wasn’t a good impression. They have beautiful courtyard and a swimming pool. Property is located in clean and safe area, behind a gas station on main road and across the street from a shopping area. Highway exit is close by and convenient. . Property is located about 30 mins from downtown Chicago. Airport is close by as well. Overall all we loved it.

By on Aug 8, 2022

Review comment responded on Aug 10, 2022

Dear Guest, Thanks for the stay. We greatly appreciate your comments regarding our services. Our aim is to give every customer a positive experience, and we're glad that you enjoyed your stay. We hope you'll visit us again soon. Sincerely, Hotel Manager.

5
Partner Couples

Everything about my staff was prefect

By on Aug 1, 2022

Review comment responded on Aug 2, 2022

Dear Guest, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. Sincerely Hotel Manager

1
Everyone

Everything is bad!

By on Jul 18, 2022

Review comment responded on Jul 19, 2022

Dear Guest, Thanks for the stay. I would like to apologize for not matching your expectations. Your satisfaction is important to us. We will be using the feedback to ensure we offer a better experience for guests in the future. Every possible action will be taken to set things right so that you can have a superior experience next time. I hope that you will consider staying with us again. Sincerely, Hotel Manager

4
Partner Couples

Better than I expected 😀

By on Jul 15, 2022

Review comment responded on Jul 19, 2022

Dear Guest, Thank you for staying with us. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. Visit us again soon. Sincerely, Hotel Manager.

4
Business Business

Staff was friendly and accommodating. I did have a couple of problems with my room but they were addressed promptly. Will consider staying here again.

By on Jun 24, 2022

Review comment responded on Jun 24, 2022

Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience with our accommodation and service. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

3
Family with small children

Property needed a lot of updated

By on Jun 10, 2022

Review comment responded on Jun 13, 2022

Dear Guest, Thank you for being a recent guest of Chicago Club Inn & Suites and for taking the time to share a review. We are pleased you enjoyed your stay, but we apologize for not meeting your expectations overall. Your comments will be shared with the appropriate team as we continue to work toward providing outstanding guest experiences. We hope you will give us another chance the next time your travels bring you our way. Sincerely Hotel Manager

4
Business Business

Stayed at this facility for 5 weeks for a travel assignment. Going through an upgrade so there are some rooms under construction, but the remaining rooms are clean and quiet. Nice breakfast in the mornings. Staff is friendly and accommodating. I recommend this place to all of the other travelers at my hospital.

By on May 29, 2022

Review comment responded on Jun 13, 2022

Dear Guest, Thank you for being our guest at Chicago Club Inn & Suites and for sharing your review. It is a pleasure to know you had a great stay with us and loved our clean, quiet atmosphere along with our well-maintained facility. On behalf of everyone here, we invite you to stay with us again the next time you visit. Sincerely Hotel Manager

5
Family with small children

Great

By on Feb 6, 2022

Review comment responded on Feb 7, 2022

Dear Guest, Thanks for your stay at our property. We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.

2
Everyone

The place has signs outside of every door that say no smoking, no vaping, no e-cigarettes, no marijuana. This clearly does not stop said activities. Cannot remember the last time I was in a hotel that stank of stale smoke. Also, for an added bonus, got to watch the desk clerk berate a guest. Never seen that before, anywhere.

By on Sep 14, 2021

Review comment responded on Sep 16, 2021

Dear Guest, It is disappointing to note that your stay at the Chicago Club Inn & Suites was not satisfactory. We regret the inconvenience due to many unfortunate happenings. Our team will check where we went wrong and will take corrective actions for maximum betterment. Your suggestions and observations are important to us. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.

2
Everyone

By on Aug 3, 2021

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