Everything is dury
Overall condition of room was poor. Shower was luke warm. When asked about the water temperature, I was told that the water has to travel a great distance before it gets warm.
I didn’t like nothing about it it was filthy I’ll never ever return there or recommend anyone
I had a dirty towel in my closet already!
The room was dirty holes In the wall tub was so dirty couldn’t even shower I have pictures as well
This property is under construction...even the guest rooms. I like the property should shut down until reservations are done. However dirty it was...the breakfast was great, staff was responsive, and the pool is heated.
I love the Rooms, and the staff was so polite. The pool was nice and clean
What kills me the most I already explained and now I have to do it over again
The Balcony was nice. N the room was comfortable and clean breakfast was good.
This was the most disgusting place ive ever stayed.
The mold in the bathrooms was horrible. It was not up to a pulic standard of cleanliness
The hotel is currently experiencing a bed bug infestation. My guest and I were both bitten. My real problem was the hotel was the condition of the bathroom. There was a big leaking hole around the light fixture. It leaked through the actual light fixture as well. The bathtub was not clean around the seams. I have photos and video. This room (#155) should not be rented out. Staff: OUTSTANDING!
Room wasn't that clean there was stains on comfort er there was a odor in room
Great place to stay for the day. The kids loved the pool and courtyard.
It smells like piss and mold dirty pool rude guesys and staff
Very clean and peaceful. I didn't like that there was no atm
Chicago Club Inn & Suites places you 4 mi (6.5 km) from Oakbrook Center Mall. This 3-star hotel welcomes guests with 136 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast offered each morning. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
All of Chicago Club Inn & Suites's 136 rooms are soundproofed and have an array of amenities, including washers/dryers, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.
Guests staying at Chicago Club Inn & Suites enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.
Everything is dury
Overall condition of room was poor. Shower was luke warm. When asked about the water temperature, I was told that the water has to travel a great distance before it gets warm.
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager.
I didn’t like nothing about it it was filthy I’ll never ever return there or recommend anyone
Dear Guest, Thanks for your stay at the Chicago Club Inn & Suites. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
I had a dirty towel in my closet already!
Dear Guest, Thank you for your review. We are pleased that you enjoyed your experience for the most part. We apologize for any shortcomings we may have had during your stay with us. We look forward to your next visit. Sincerely Hotel Manager
The room was dirty holes In the wall tub was so dirty couldn’t even shower I have pictures as well
Dear Guest, Thanks for the stay and for taking the time to give us a review and regret the issues you had with the stay. We shall take up the matter with the concerned departments and see that they are taken care of. We consider guest reviews very seriously and would like you to give us another chance to offer you the finest hospitality. Sincerely, Hotel Manager.
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 4-star rating. Your rating is very much encouraging and motivating for our hotel & staff. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager
Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
This property is under construction...even the guest rooms. I like the property should shut down until reservations are done. However dirty it was...the breakfast was great, staff was responsive, and the pool is heated.
Dear Guest, We are extremely sorry for the inconvenience caused to you because of some on-going renovation work in our hotel. We understand your concerns about the trouble you had to face. We apologize for it. As of now, we are renovating some part of the hotel & rest will be done once the 1st part is complete & so on. As peak season is about to start, some of the rooms are opened for stay, where work is yet to begin. You can surely expect the top-notch facility in the next few days that would be available to you & our future guests. However, we are glad that you were impressed with our staff services, breakfast & pool. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager
I love the Rooms, and the staff was so polite. The pool was nice and clean
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
What kills me the most I already explained and now I have to do it over again
Dear Guest, Thanks for commenting. I’m sorry our hotel did not meet your expectations. We take great pride in this hotel and in providing the best possible service to guests. I regret that we did not meet your needs in every way and hope you will give us another chance to satisfy you in the future. We take serving guests very seriously. Sincerely, Hotel Manager
Dear Guest, We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate them to the best of our ability. We will be honored. Sincerely Hotel Manager