Room was nice
The staff was great and the exercise room
I would recommend the hotel to family and friends. I will be staying here when i come back.
The staff were welcoming and amazing!!! Room waa very clean!!! We were treated ao kind and respectful!!!
Property was great. Clean, great amenities and service.
Loved the spacious suites and the community vibe in the free dinner/breakfast dining area
The breakfast was spot on, exactly what i expected. They could have had some non- stick spray for the waffle maker, with it so many would not have had to struggle. The rooms had no safes which left us concern with valuables we traveled with, jewelry and so forth. The sheets and linens used were old and had seen better days. We stayed three nights and each time the beds were made, it was obvious.
Very nice friendly staff. My son graduated boot camp and the hotel put a sign on our door.
From the moment you step in youbare encountered with excellent customer service. Very clean.
We were in town for our son’s graduation from Navy Boot Camp. The hotel staff was super helpful and friendly. The hotel was close to all of the places we needed to go and real close to shopping and restaurants. The room was clean and breakfast was good. When we arrived back at the hotel after the graduation, the staff had placed a sign on our door congratulating our son. That was a very nice touch.
The staff was so friendly and willing assist with any questions. We came into town for our son's Navy graduation and the hotel staff put congratulation signs up for the sailors, which was a nice touch. I would highly recommend this hotel to anyone!!
Great Hotel to stay for your family members who graduates from US NAVY boot camp. Hotel is in great location,close to everything (Navy camp,shops and restaurants). I brought my son and his two liberty buddies for breakfast and hotel staff didn't charged me for extra people in my table. I also took those three sailors for lunch to Outback and they give a military discount,but Lone Star steakhouse didn't have that perks.Overall,great hotel to stay and great staff that willingly extended my check out time to stay inn in freezing weather and spend an extra time with my son. Thank you very much to all of you. Sincerely yours,M.C.
visiting our son stationed at Great Lakes Naval Station and this location was convenient; clean; had a full size kitchen and overall a very pleasant experience.
I can always count on a comfortable, clean room with an awesome bed when I stay at a Residence Inn. This hotel was no exception.
The room was large with 2 bedrooms, a living area, and kitchen. This was perfect for my husband and I, our daughter on the sofa sleeper, and my mother-in-law with her room as well. But . . . the best part was the respect that the staff gave to the family of the recruit. I won't ruin your surprise, but just wait until graduation day to see what this manager put in place for your grad. It was heart warming. When we come back to visit, since our son is training in Chicago, Great Lakes, we will definitely be staying here! The staff was truly superb. This is the first review I have ever written for a hotel/motel! Thanks for your kindness and generosity.
the mattress needed to be replaced other than that it was outstanding. It is the perfect place to stay for Navy graduation
Very comfortable and quiet. Staff was outstanding. Proximity to the navy base couldn't have been better. Shuttle service was accommodating. The congratulatory sign on our door for our graduate was impressive. American Taxi service was great except for Friday Night 01/16 when it was time for our graduate to go back to base. He was 30 min. late and didn't even know where to go. If our graduate had not been able to call to notify his superior he would be late, he would have been in big trouble. All the other drivers we had were friendly and efficient.
Sonesta ES Suites Chicago Waukegan places you within a 15-minute drive of popular attractions such as Naval Base Great Lakes and Six Flags Great America. This 3-star hotel welcomes guests with 126 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception.
The 126 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Guests staying at Sonesta ES Suites Chicago Waukegan enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. There's free parking and an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.
Room was nice
The staff was great and the exercise room
I would recommend the hotel to family and friends. I will be staying here when i come back.
The staff were welcoming and amazing!!! Room waa very clean!!! We were treated ao kind and respectful!!!
Property was great. Clean, great amenities and service.
Loved the spacious suites and the community vibe in the free dinner/breakfast dining area
The breakfast was spot on, exactly what i expected. They could have had some non- stick spray for the waffle maker, with it so many would not have had to struggle. The rooms had no safes which left us concern with valuables we traveled with, jewelry and so forth. The sheets and linens used were old and had seen better days. We stayed three nights and each time the beds were made, it was obvious.
Very nice friendly staff. My son graduated boot camp and the hotel put a sign on our door.
Thank you for staying with us, we hope to see you again.