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Recent guest reviews

A very pleasant stay. The front desk clerk - didn't get her name - was very nice and helpful.

Great experience Front desk clerk made us feel very welcomed as soon as we entered the doors! Thank you!

;clean and quiet Personnel very pleasant and attentive.

It was a very clean efficiently run hotel. If I needed to stay in Waukegan again I would stay at the same hotel

The hotel location was very convenient, close to stores and restaurants. Checking in was quick and easy. The air conditioning system inside the room was so noisy that sleeping was next to impossible. The breakfast wasn’t delicious either, the eggs were watery, juice was sour, coffee tasted bad and the pastries tasted different.

The service was excellent. We always got a smile from the staff and the building looks brand new. Very comfy!

The staff were really friendly. The breakfast was great and plentiful. I would definitely recommend this chain and location.

The property was very conveniently located to the site that we wanted to visit plus (to our added to surprise) it offered a shuttle service to the graduation ceremony at RTC/NTC Great Lakes. We enjoyed a wonderfully prepared hot breakfast with waffles; hot coffee/tea; cereal; oat meal; eggs and sausage; and we were not rushed as we were already 'booked' on the 7:00 am shuttle. The staff was most helpful; and other than I could not remember all of the staff's names - they all did a wonderful job in providing much needed information when needed and excellent advise as well.

Staff was super friendly, breakfast was great and so convenient. Rooms are modern and user friendly. The only thing i could suggest is that the big screen TVs are mounted high on the wall so when you lay in bed watching TV in this easy on your neck. Also it would be nice if the bathroom faucet was centered on the sink. By no means is this a deal-breaker everything was fantastic.

The staff were very professional and attentive. Great hotel!

everything was clean, staff very friendly and would recommend this hotel..breakfast was good too

The staff were friendly and helpful. The facility, including our room was clean. Definitely would recommend.

Upon arrival our room was clean, decor was nice, and everything seemed fresh and new however, there were a few things that weren't very pleasant... Elevators: Dirty and only one in operation on the last day of our stay. Breakfast: Cold and waffle batter was extremely thin causing the waffle to stick to the pan. When I approached the staff about using a cooking spray for the sticking, she was very rude. Front Desk: Upon arrival, very nice and pleasant. During breakfast Saturday morning, the young lady was on her phone and filing her nails. Trash Cans: Trash on the outside of the building and the inside on our floor was not taken out during the duration of our stay, two nights. Maid Service: Non-Existent. We left the hotel at 930 in the morning and returned at 3. Our room had not been touched. We asked for towels the previous night, there were three towels in our room but four people staying. Towels were never delivered or acknowledged again. Overall: Nice hotel located in a great area close to shopping and restaurants. However, they need to pay more attention to their guests and overall property maintenance.

Everything was nice just had a breakout when letting blind down had to buy some spray bug spray flying insects but overall great and staff great could have been from not been letting up the blinds so I left early before checkout but did report it to staff.... cleaning staff great! Would stay again!

Lakehurst Road Waukegan IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free uncovered self parking
  • Indoor pool

Hampton Inn & Suites Chicago Waukegan places you within a 15-minute drive of popular attractions such as Six Flags Great America and Naval Base Great Lakes. This hotel has 116 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

All 116 rooms feature MP3 docks, microwaves, and coffee makers. 55-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Built in 2018, the brand new Hampton Inn & Suites Chicago Waukegan offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Classic Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Premium Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Classic Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Deluxe Studio Suite, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 4

Guest reviews for Hampton Inn & Suites Chicago Waukegan

Everyone (13) Couples (3) Family (17)
5
Everyone

By on Apr 24, 2021

Review comment responded on May 5, 2021

Thank you for taking the time to review your recent stay at Hampton Inn & Suites Chicago/Waukegan. We hope to see you back real soon! - Hannah, Assistant General Manager

5
Everyone

By on Feb 16, 2021

Review comment responded on Mar 7, 2021

We are happy to hear that you have enjoyed your recent stay at Hampton Inn & Suites Chicago/Waukegan. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to Waukegan area. Hannah, Assisant General Manager

5
Partner Couples

A very pleasant stay. The front desk clerk - didn't get her name - was very nice and helpful.

By on Jul 11, 2020

5
Family Family

Great experience Front desk clerk made us feel very welcomed as soon as we entered the doors! Thank you!

By on Feb 23, 2020

4
Family

;clean and quiet Personnel very pleasant and attentive.

By on Feb 17, 2020

5
Family Family

It was a very clean efficiently run hotel. If I needed to stay in Waukegan again I would stay at the same hotel

By , from Grants Pass, Or on Feb 10, 2020

5
Business Business

By on Dec 6, 2019

2
Partner Couples Family

The hotel location was very convenient, close to stores and restaurants. Checking in was quick and easy. The air conditioning system inside the room was so noisy that sleeping was next to impossible. The breakfast wasn’t delicious either, the eggs were watery, juice was sour, coffee tasted bad and the pastries tasted different.

By on Dec 2, 2019

5
Family

The service was excellent. We always got a smile from the staff and the building looks brand new. Very comfy!

By on Nov 15, 2019

5
Family

The staff were really friendly. The breakfast was great and plentiful. I would definitely recommend this chain and location.

By on Nov 13, 2019

Hampton Inn & Suites Chicago Waukegan

438 Lakehurst Road, Waukegan, IL 60085
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