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Recent guest reviews

The hotel location was very convenient, close to stores and restaurants. Checking in was quick and easy. The air conditioning system inside the room was so noisy that sleeping was next to impossible. The breakfast wasn’t delicious either, the eggs were watery, juice was sour, coffee tasted bad and the pastries tasted different.

The service was excellent. We always got a smile from the staff and the building looks brand new. Very comfy!

The staff were really friendly. The breakfast was great and plentiful. I would definitely recommend this chain and location.

The property was very conveniently located to the site that we wanted to visit plus (to our added to surprise) it offered a shuttle service to the graduation ceremony at RTC/NTC Great Lakes. We enjoyed a wonderfully prepared hot breakfast with waffles; hot coffee/tea; cereal; oat meal; eggs and sausage; and we were not rushed as we were already 'booked' on the 7:00 am shuttle. The staff was most helpful; and other than I could not remember all of the staff's names - they all did a wonderful job in providing much needed information when needed and excellent advise as well.

Staff was super friendly, breakfast was great and so convenient. Rooms are modern and user friendly. The only thing i could suggest is that the big screen TVs are mounted high on the wall so when you lay in bed watching TV in this easy on your neck. Also it would be nice if the bathroom faucet was centered on the sink. By no means is this a deal-breaker everything was fantastic.

The staff were very professional and attentive. Great hotel!

everything was clean, staff very friendly and would recommend this hotel..breakfast was good too

The staff were friendly and helpful. The facility, including our room was clean. Definitely would recommend.

Upon arrival our room was clean, decor was nice, and everything seemed fresh and new however, there were a few things that weren't very pleasant... Elevators: Dirty and only one in operation on the last day of our stay. Breakfast: Cold and waffle batter was extremely thin causing the waffle to stick to the pan. When I approached the staff about using a cooking spray for the sticking, she was very rude. Front Desk: Upon arrival, very nice and pleasant. During breakfast Saturday morning, the young lady was on her phone and filing her nails. Trash Cans: Trash on the outside of the building and the inside on our floor was not taken out during the duration of our stay, two nights. Maid Service: Non-Existent. We left the hotel at 930 in the morning and returned at 3. Our room had not been touched. We asked for towels the previous night, there were three towels in our room but four people staying. Towels were never delivered or acknowledged again. Overall: Nice hotel located in a great area close to shopping and restaurants. However, they need to pay more attention to their guests and overall property maintenance.

Everything was nice just had a breakout when letting blind down had to buy some spray bug spray flying insects but overall great and staff great could have been from not been letting up the blinds so I left early before checkout but did report it to staff.... cleaning staff great! Would stay again!

The property was conveniently located next to shopping centers, food and banks. Also close to where we needed to be. I was quite annoyed that a couple hours after checking in, being in our room and then leaving, someone on the staff (was told it was probably housekeeping) entered our room. There was no reason for anyone to enter our room. On day of checkout, housekeeping also came knocking on our door to see if we were still there at around 9:30 am. I have never experienced any hotel doing this before and I travel quite a bit. The room was ok. We noticed pizza crumbs and toppings on the floor. It was not cleaned very well. Breakfast was not the best. They had the usual cereals, make your waffles, one kind of egg and bacon. Not much variety. They ran out of waffle mix around 9 am. We were waiting in line for the waffle when the people ahead of us told us this. I asked the staff if they would bring out more mix as there were several people waiting in line to make waffles. The staff told me she’ll have to see because it’s so close to the end of breakfast. The staff should do a better job of evaluating the amount of guests and food they’d need. There was an unusually high amount of guests staying there due to soccer. I also asked the staff if it was possible to have a late check out. I understand that’s it’s not always a guarantee that they can accommodate but the reason was unbelievable. They claimed that they were booked up for the day.

The staff at this location is consistently excellent. Very friendly, professional people who are sincere in trying to add happiness to your day.

Nice hotel Breakfast was also good Front desk was very nice

Lakehurst Road Waukegan IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Hampton Inn & Suites Chicago Waukegan places you within a 15-minute drive of popular attractions such as Six Flags Great America and Naval Base Great Lakes. This 116-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

Hampton Inn & Suites Chicago Waukegan's 116 rooms provide microwaves, refrigerators, and dishwashers. 50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are also available.


Property features

Guests of Hampton Inn & Suites Chicago Waukegan have access to an indoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a free grocery shopping service.

Room options

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Premium Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hampton Inn & Suites Chicago Waukegan

Everyone (11) Couples (2) Family (12)
5
Business Business Travelers

By on Dec 6, 2019

2
Partner Couples Families

The hotel location was very convenient, close to stores and restaurants. Checking in was quick and easy. The air conditioning system inside the room was so noisy that sleeping was next to impossible. The breakfast wasn’t delicious either, the eggs were watery, juice was sour, coffee tasted bad and the pastries tasted different.

By on Dec 2, 2019

5
Families

The service was excellent. We always got a smile from the staff and the building looks brand new. Very comfy!

By on Nov 15, 2019

5
Families

The staff were really friendly. The breakfast was great and plentiful. I would definitely recommend this chain and location.

By on Nov 13, 2019

5
Families Families

The property was very conveniently located to the site that we wanted to visit plus (to our added to surprise) it offered a shuttle service to the graduation ceremony at RTC/NTC Great Lakes. We enjoyed a wonderfully prepared hot breakfast with waffles; hot coffee/tea; cereal; oat meal; eggs and sausage; and we were not rushed as we were already 'booked' on the 7:00 am shuttle. The staff was most helpful; and other than I could not remember all of the staff's names - they all did a wonderful job in providing much needed information when needed and excellent advise as well.

By on Nov 3, 2019

5
Families Families

Staff was super friendly, breakfast was great and so convenient. Rooms are modern and user friendly. The only thing i could suggest is that the big screen TVs are mounted high on the wall so when you lay in bed watching TV in this easy on your neck. Also it would be nice if the bathroom faucet was centered on the sink. By no means is this a deal-breaker everything was fantastic.

By on Sep 23, 2019

5
Everyone

By on Aug 31, 2019

5
Partner Couples Families

The staff were very professional and attentive. Great hotel!

By , from Princeton, NJ on Aug 31, 2019

4
Families Friends

everything was clean, staff very friendly and would recommend this hotel..breakfast was good too

By on Aug 19, 2019

4
Families

The staff were friendly and helpful. The facility, including our room was clean. Definitely would recommend.

By on Aug 1, 2019

Hampton Inn & Suites Chicago Waukegan

438 Lakehurst Road, Waukegan, IL 60085
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