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Holiday Inn Express & Suites Waukegan

2.5 out of 5.0
Overview Reviews Amenities & Policies
611 Lakehurst Rd, Waukegan, IL
1-844-663-2269
4.0
out of 5
"Good!"
See all 55 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Family
  • Everyone
  • Couples

Recent guest reviews

Convenience, stores near, restaurante near , parking clean after snow storm

My original room was booked out and the room I got was next to an exit that would slam every time everyone walked in or out. It was very loud and would wake me up every time. Also, our room was very cold and come to find out on my last night that the window was broken. As the water was coming in and could hear the wind. Had to put towels on the window.

It provided good value for a nice, clean room, well located.

The first room we were given was unfinished and dirty. There were missing baseboards in the bathroom and the floors were not cleaned at all. We complained and the second room had mold coming out of the bathroom faucet and both the sink and bathtub did not drain well and you were standing in dirty water. The breakfast area ran out of half and half both days we ate there and the food was fair at best.

The place was a mess! Wall paper hanging off bathroom missing tile mold in showers carpeting smells

The property was very clean and the staff was very friendly.

enjoyed everything and all interactions with staff

Very clean rooms, hotel staff very friendly however could not use the pool, very small and was stuffed with very loud unattended children all night. The children were very rude they had all the life saving equipment in the pool using them as “toys” splashing other quests, eating and drinking in the pool to the point there was food floating around.. Other than the pool the rooms were very comfortable and a nice breakfast in the morning.

Pleasant staff at the hotel. Clean and comfortable rooms.

We arrived an hour after check-in (4pm). Our room was stripped down with no towels or sheets. We called and they made up the room for us. The pool was dirty, but the hot tub was nice. Breakfast was ok, a normal hotel breakfast, though it didn’t open till 6:30am and I had to leave for work at 6:15, so I was only able to get a coffee & dry cinnamon roll to go. I don’t think I’d stay here again

A Nice experience, wish I could have stayed longer.

They welcomed us for boot camp graduation amd had a lunch for us as well. Their rooms are super clean, but the staff was superb!! High praise for this place!!

Dirty pool and jacuzzi. Full . Jacuzzi doesnt work.

Walking distance to a Walmart, Dollar Tree, McDonald's Etc. Halfway between Milwaukee Wisconsin and Chicago Illinois. Great location and comfortable bed. Good breakfast too.

Stayed 3 nights at this Holiday Inn while we attended the BMW Championship. It was close to many restaurants and Walmart. Hotel staff was very friendly and accommodating. The continental breakfast was really good as those types of breakfasts go. Coffee was always fresh and hot. The room was clean and freshened up every day for us. Nice shower. We did not have much of a view, bowling alley next door, but we were there mostly to relax and sleep. Has an indoor pool and spa that looked nice but we forgot our swimsuits. Only complaint was the toilet kept running after you flushed it, I had to jiggle the handle each time to get it to stop. I did report this when we checked out so I hope they fix it for the next guests. Definitely would stay here again.

Except for bathroom shower walls which are stained (leaks?) the room was excellent, the hotel staff were very cordial, helpful and accomodating, including maid service.

Dave was an awesome driver who drove the shuttle to the graduation for the Navy. The hotel is also very close to sarges meet and greet! Great location and we will be back!

This hotel had some of the nicest staff I've ever encountered. The hotel was very clean and convenient for our stay. It's close to the Navy Recruit Training Center and shopping. We couldn't have asked for a better hotel. Free breakfast and shuttle service to the Navy Recruit Graduation. Very clean hotel and helpful staff. I would definitely recommend this hotel.

We were there because our son was at the navy base & everyone was very helpful to help us in every way thank y'all again

We were here to attend our sons Navy Boot Camp Graduation. Staff was extremely helpful and informative on the Graduation process. Shuttle was great and David, our driver, was fantastic! He took the time to show us where we would drop our son off after his leave. Hotel provided hotdogs, chips and cookies after graduation for the Navy Graduates and their families. Nice touch. Staff was friendly and ready to assist with answers to any questions we had. They were friendly and courteous.

Lakehurst Rd Waukegan IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Waukegan places you within a 10-minute drive of popular sights such as Six Flags Great America and Naval Base Great Lakes. This hotel has 96 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

Holiday Inn Express & Suites Waukegan's 96 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Free newspapers, free local calls, and hair dryers are also available.


Property features

At Holiday Inn Express & Suites Waukegan, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4
$80* Per night/room May 3 - May 4

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

2 Queen Beds | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Bedrooms, Non Smoking

1 King Bed and 1 Queen Bed | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Holiday Inn Express & Suites Waukegan

Everyone (14) Couples (11) Business (3) Family (23) Friends (1) Other (1)
5
Family

Convenience, stores near, restaurante near , parking clean after snow storm

By on Nov 16, 2019

4
Family with small children Family

My original room was booked out and the room I got was next to an exit that would slam every time everyone walked in or out. It was very loud and would wake me up every time. Also, our room was very cold and come to find out on my last night that the window was broken. As the water was coming in and could hear the wind. Had to put towels on the window.

By on Oct 29, 2019

5
Business Business

It provided good value for a nice, clean room, well located.

By on Sep 30, 2019

2
Partner Couples

The first room we were given was unfinished and dirty. There were missing baseboards in the bathroom and the floors were not cleaned at all. We complained and the second room had mold coming out of the bathroom faucet and both the sink and bathtub did not drain well and you were standing in dirty water. The breakfast area ran out of half and half both days we ate there and the food was fair at best.

By on Sep 2, 2019

2
Family

The place was a mess! Wall paper hanging off bathroom missing tile mold in showers carpeting smells

By on Aug 5, 2019

Review comment responded on Aug 14, 2019

We no longer have wallpaper in our rooms, since they have now all been renovated! We hope that you can come back soon and experience our new and improved rooms!

5
Friends Business Business

The property was very clean and the staff was very friendly.

By on Jul 21, 2019

Review comment responded on Aug 14, 2019

I appreciate your kind comments about our staff. We work hard to make our guests stays memorable and enjoyable. We hope you visit us again soon.

5
Everyone

enjoyed everything and all interactions with staff

By on May 5, 2019

4
Everyone

Very clean rooms, hotel staff very friendly however could not use the pool, very small and was stuffed with very loud unattended children all night. The children were very rude they had all the life saving equipment in the pool using them as “toys” splashing other quests, eating and drinking in the pool to the point there was food floating around.. Other than the pool the rooms were very comfortable and a nice breakfast in the morning.

By on Dec 24, 2018

4
Everyone

Pleasant staff at the hotel. Clean and comfortable rooms.

By on Sep 19, 2018

3

ok hotel

Everyone

We arrived an hour after check-in (4pm). Our room was stripped down with no towels or sheets. We called and they made up the room for us. The pool was dirty, but the hot tub was nice. Breakfast was ok, a normal hotel breakfast, though it didn’t open till 6:30am and I had to leave for work at 6:15, so I was only able to get a coffee & dry cinnamon roll to go. I don’t think I’d stay here again

By on Sep 5, 2018

Holiday Inn Express & Suites Waukegan

611 Lakehurst Rd, Waukegan, IL 60085
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