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Recent guest reviews

Disappointing. Sink was leaking . Drapes were dirty stained with chocolate. Thermostat not working properly andd do when checking out clerk kinda blamed on me for not reporting ( isn’t that a maids job , to clean and report problems ) this was not what to expect of a 4 star hotel charging over $ 200 a night !

Great staff and enjoyed our stay.

Very nice love it every time I come to stay an will come again Great staff an guests

Very clean!! Close to shopping!! Super friendly staff!

Great stay love everything about my stay

Great place to stay with family

Nice staff, rooms have new appliances

Love everything about it as always wonderful staff beautiful comfort room very clean love the pool an jacuzzi beautiful view will be back again

This is my favorite hotel every time i come to the Westin hotel always wonderful clean well kept always have my favorite room but the water beautiful staff

Great as always love my stay

Love it beautiful stay wonderful view nice staff clean an sanitize nice places to go an eat shop an have fun

It’s what I love the view with the water cause I love where my rooms where at high up top with a beautiful view excellent room very clean neatly comfortable bed relaxing had fun in da pool very nice staff just love everything about it an Definitely will come again

I had a wonderful view love my room love everything about my stay pool staff where very nice an pleasant beautiful view love how it where place’s to shop an eat at even down stairs they had a bar an restaurant inside will come again

I don’t usually do this but I felt it was only fair. The room was nothing like the listing. The tv in my room was very small and outdated. It didn’t have an HDMI port and few movies for purchase. I chose this hotel for a personal getaway, to watch tv and relax and I was not able to do that with the room I got. I also had to pay for wifi. It was $17 for my whole 2 night stay. There is a room service menu on the tv but it is not available for order anymore. I went down to the marketplace to get something to drink and it closed at noon. The room is alright if you are attending an event there or going for an overnight stay. I just didn’t any of the things I went for.

I liked the privatecy and my view.the staff are very respectful

The lobby and meeting rooms were fantastic. The furniture in the rooms was a mix. Bed curtains bathroom was fantastic . The dresser drawers and desk were beaten and worn. They look like something in a group home or a Motel 6.

Yorktown Center Lombard IL

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

The Westin Chicago Lombard places you next to Yorktown Shopping Center and within a 10-minute drive of other popular attractions like Oakbrook Center Mall. This 4-star hotel welcomes guests with 500 rooms and conveniences like an indoor pool, a 24-hour gym, and free self parking.


Dining

Enjoy dining at one of 2 onsite restaurants including Harry Caray Steakhouse, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and laptop-compatible safes. Housekeeping is available on request.


Property features

At The Westin Chicago Lombard, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 10 per day)—also useful is limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a business center, and a computer station.

Room options

Club Suite, 1 Bedroom, Non Smoking, Terrace (eco)

1 Double Bed | Sleeps 5

Executive Suite, 1 King Bed, Non Smoking (pure)

1 King Bed | Sleeps 5

Club Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 4

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for The Westin Chicago Lombard

Everyone (18) Couples (9) Business (1) Family (4)
3
Everyone

Disappointing. Sink was leaking . Drapes were dirty stained with chocolate. Thermostat not working properly andd do when checking out clerk kinda blamed on me for not reporting ( isn’t that a maids job , to clean and report problems ) this was not what to expect of a 4 star hotel charging over $ 200 a night !

By on Sep 30, 2022

Review comment responded on Oct 1, 2022

Dear Len, Thank you for posting a review of your stay. We apologize for the concerns you had in your guestroom and the inconvenience this caused. We have shared all your comments with the appropriate teams and made changes to ensure this is not repeated. On your next visit to the area, we hope to have an opportunity to provide you with the enriching hospitality for which we are known.Sincerely,Mr. Kym Myers General Manager

5
Everyone

Great staff and enjoyed our stay.

By on Aug 15, 2022

Review comment responded on Aug 17, 2022

Dear Juan, thank you for your generous review of The Westin Chicago Lombard. Our associates are dedicated to going the extra mile, and we are pleased they helped make your stay exceptional. Thank you once more for allowing us to host your visit, and we hope to have the pleasure of doing so again whenever you return to the area. Sincerely, Mr. Kym Myers, General Manager

5
Everyone

By on Jun 20, 2022

5
Family with small children

Very nice love it every time I come to stay an will come again Great staff an guests

By on May 14, 2022

Review comment responded on May 15, 2022

Dear Mickiea, thank you for choosing The Westin Chicago Lombard again for your visit to the Chicago area. We appreciate your kind remarks about our rejuvenating accommodations and our thoughtful, seamless hospitality. It will be an honor to share your compliments with our associates. Our associates are dedicated to going the extra mile, and we are pleased they helped make your stay exceptional. Thank you for being a loyal guest, and we look forward to seeing you again soon. Sincerely, Mr. Kym Myers, General Manager

5
Everyone

Very clean!! Close to shopping!! Super friendly staff!

By on Feb 20, 2022

Review comment responded on Feb 21, 2022

Dear Dawn, thank you for taking the time to share your experience at The Westin Chicago Lombard. We are pleased you enjoyed our spotless accommodations and the courteous service provided by our associates. Thank you also for highlighting our convenient location close to the shopping. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the Lombard area. Sincerely, Mr. Kym Myers General Manager

5
Family with small children

Great stay love everything about my stay

By on Jan 4, 2022

Review comment responded on Jan 5, 2022

Dear Mickiea, thank you for the perfect rating! We are pleased that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Westin Chicago Lomard, and we look forward to welcoming you back soon. Sincerely, Mr. Kym Myers General Manager

5
Family with small children

Great place to stay with family

By on Nov 22, 2021

Review comment responded on Nov 23, 2021

Dear Osbaldo, on behalf of our associates, thank you for the kind rating. We are thrilled you and your family enjoyed your stay. All of us at The Westin Chicago Lombard look forward to having you visit with us again! Sincerely, Mr. Kym Myers General Manager

5
Family

Nice staff, rooms have new appliances

By on Oct 18, 2021

Review comment responded on Oct 18, 2021

Hello Sheree, Thank you for posting a review about our hotel. We truly appreciate your feedback. We are happy you had such a great stay and found the staff to be nice and the rooms to have nice, new appliances. Thank you for sharing your experience with us. Thank you again for reviewing our hotel and we look forward to when you can visit us once again! Sincerely, Mr. Kym Myers General Manager

5
Family with small children

Love everything about it as always wonderful staff beautiful comfort room very clean love the pool an jacuzzi beautiful view will be back again

By on Oct 16, 2021

Review comment responded on Oct 18, 2021

Hello Mickiea, Thank you for posting a review about our hotel. We greatly appreciate your feedback. We are happy you had such a great stay and that you loved everything about the hotel, including the wonderful staff, the room and the pool/spa. To say you'd be back again is a testament to your experience. Thank you again for reviewing our hotel and we look forward to when you can visit us once again! Sincerely, Mr. Kym Myers General Manager

5
Family with small children

This is my favorite hotel every time i come to the Westin hotel always wonderful clean well kept always have my favorite room but the water beautiful staff

By on Sep 8, 2021

Review comment responded on Sep 9, 2021

Hello Mickiea, Thank you for posting a review about our hotel. We greatly appreciate your feedback. We are happy you had a wonderful experience with us and that we are your favorite hotel. It is great to read that the hotel is always wonderfully clean and well kept. The team will appreciate your kind words. Again, thank you for your review and we look forward to when you can stay with us again! Sincerely, Mr. Kym Myers General Manager

The Westin Chicago Lombard

70 Yorktown Center, Lombard, IL 60148
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