They offer breakfast in the morning, but do not have enough staff to keep adequate food and coffee in respective containers. They are always out of something whether it be coffee, eggs, juice or yogurt, the kitchen help cannot keep up.l
Excellent hot breakfast, friendly service, comfortable beds and clean rooms.
Breakfast was great, place was very nice, clean and staff where friendly. We only stayed one night, wish we where able to enjoy the room little long for that price we paid. We where just there basically at night to sleep. Wasn't able to get a chance to go down to the pool. We will probably stay again if in town.
Plenty of towels, parking, close to restaurants, clean room
The staff was very friendly. Clean lobby...Clean rooms! We stayed in the middle of a snowstorm with no issues. We'll definitely stay next time we are in town!!
Breakfast looked do disgusting we decided to go somewhere else to eat. Bed was so-so. Dirty plastic glass by bed when we entered room. Door fell off of closet when I opened it.
I stay here all the time & loved it. This trip that I booked 3 months before & paid for it in full. I even call the day of my stay to tell them I could be late. They said no problem, but after UBER dropped me off, they tell me they rented my room. Not happy with that!!! Of course the only hotel with a room was 4 towns away & me with no car. They did help me find a room & get there. I also was able to stay the rest of the week at the Fairfield, but got no breakfast and had to find my own way back. Feels like reservations mean nothing, even if your a regular customer.
Friendly staff, good room, nice bed, great breakfast!
Nice & clean, convenient to airport, staff friendly & accomodating.
Nice hotel, breakfast was good, didn’t change from day to day which was kind of a bummer. Staff was very friendly. Pool area was clean, did have a very strong chlorine smell that bothered me after sitting in there for awhile.
Aside from there being no bathmat, everything was great for my needs. I didn't realize until I was about to get out of the shower, but I just used a hand towel instead.
The first morning i took a shower there was feces on toilet dried and i noticed getting out of shower. Also hair dryer was broke. The hotel immediately replaced the dryer. When i returned to my room it was very clean they must toilet as well. Most of the staff were friendly.
I always stay at this particular hotel when traveling to Illinois. The staff is professional, friendly, kind and helpful. Continental breakfast is good, but they need more options of fruit. The hotel is clean, quiet and modern. The surrounding restaurants will deliver food to your room. Keep up the good work.
We were only in town overnight, the hotel was super close to where we needed to be. Would definitely stay here again.
We stayed as this was the hotel that was chosen to stay at for my friends wedding. We did not spend all that much time at the hotel but everything seemed to be pretty decently in order and the breakfast was pretty nice
Four nights for some family occasions. We asked twice in advance for rooms together not even on same floor or across hall, let alone next. Our room was very comfortable, efficient, but squeaky doors. The breakfast was adequate and for a freebie, good, but the eggs were tasteless, the bacon like tissue paper grease, and the restocking ridiculously slow. Sometimes the front desk was unattended but the staff when there were very nice. The location is great and about 20 minutes to OHare. NO there is not an airport shuttle but they have a taxi deal.
The hotel was very nice and in a good area. The breakfast was very nice, well stocked, and a clean environment. There was a mistake made on my credit card and if I wouldn't have checked my card, they would have over charged me $100. When I called the employee said he would take care of it, but usually when a business makes a big mistake like that they should off you something, but they didn't. I think thats a big mistake and took my rating down to two stars.
Located 2.1 mi (3.4 km) from Lilacia Park, Fairfield Inn & Suites by Marriott Lombard is within a 10-minute drive of Wheaton College. This hotel has 94 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 94 rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available. Change of towels is available on request.
Fairfield Inn & Suites by Marriott Lombard features a gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
They offer breakfast in the morning, but do not have enough staff to keep adequate food and coffee in respective containers. They are always out of something whether it be coffee, eggs, juice or yogurt, the kitchen help cannot keep up.l
Excellent hot breakfast, friendly service, comfortable beds and clean rooms.
We are glad you enjoyed your stay and appreciate your positive feedback. We hope to see you again.
Breakfast was great, place was very nice, clean and staff where friendly. We only stayed one night, wish we where able to enjoy the room little long for that price we paid. We where just there basically at night to sleep. Wasn't able to get a chance to go down to the pool. We will probably stay again if in town.
thanks for visiting us at Fairfield inn, lombard and for all the positive feedback! we look forward to seeing you again on your next visit to town!
Plenty of towels, parking, close to restaurants, clean room
Thank you for choosing to stay with us, we are glad that you enjoyed our hospitality! we hope to see you on your next visit into town. :)
The staff was very friendly. Clean lobby...Clean rooms! We stayed in the middle of a snowstorm with no issues. We'll definitely stay next time we are in town!!
So glad to hear you enjoyed your stay. Thank you for choosing Fairfield.
Breakfast looked do disgusting we decided to go somewhere else to eat. Bed was so-so. Dirty plastic glass by bed when we entered room. Door fell off of closet when I opened it.
Thank you for taking the time to share your valuable feedback at the Fairfield Inn & Suites Chicago Lombard. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. We will use your comments as a couching tools to prevent this type of service. Sincerely, Hotel Management
I stay here all the time & loved it. This trip that I booked 3 months before & paid for it in full. I even call the day of my stay to tell them I could be late. They said no problem, but after UBER dropped me off, they tell me they rented my room. Not happy with that!!! Of course the only hotel with a room was 4 towns away & me with no car. They did help me find a room & get there. I also was able to stay the rest of the week at the Fairfield, but got no breakfast and had to find my own way back. Feels like reservations mean nothing, even if your a regular customer.
Friendly staff, good room, nice bed, great breakfast!
Thank you for the review, we love to hear feedback that helps us to improve on our services as well. We hope to see you again soon.