The staff was very friendly. Clean lobby...Clean rooms! We stayed in the middle of a snowstorm with no issues. We'll definitely stay next time we are in town!!
Breakfast looked do disgusting we decided to go somewhere else to eat. Bed was so-so. Dirty plastic glass by bed when we entered room. Door fell off of closet when I opened it.
I stay here all the time & loved it. This trip that I booked 3 months before & paid for it in full. I even call the day of my stay to tell them I could be late. They said no problem, but after UBER dropped me off, they tell me they rented my room. Not happy with that!!! Of course the only hotel with a room was 4 towns away & me with no car. They did help me find a room & get there. I also was able to stay the rest of the week at the Fairfield, but got no breakfast and had to find my own way back. Feels like reservations mean nothing, even if your a regular customer.
Friendly staff, good room, nice bed, great breakfast!
Nice & clean, convenient to airport, staff friendly & accomodating.
Nice hotel, breakfast was good, didn’t change from day to day which was kind of a bummer. Staff was very friendly. Pool area was clean, did have a very strong chlorine smell that bothered me after sitting in there for awhile.
Aside from there being no bathmat, everything was great for my needs. I didn't realize until I was about to get out of the shower, but I just used a hand towel instead.
The first morning i took a shower there was feces on toilet dried and i noticed getting out of shower. Also hair dryer was broke. The hotel immediately replaced the dryer. When i returned to my room it was very clean they must toilet as well. Most of the staff were friendly.
I always stay at this particular hotel when traveling to Illinois. The staff is professional, friendly, kind and helpful. Continental breakfast is good, but they need more options of fruit. The hotel is clean, quiet and modern. The surrounding restaurants will deliver food to your room. Keep up the good work.
We were only in town overnight, the hotel was super close to where we needed to be. Would definitely stay here again.
We stayed as this was the hotel that was chosen to stay at for my friends wedding. We did not spend all that much time at the hotel but everything seemed to be pretty decently in order and the breakfast was pretty nice
Four nights for some family occasions. We asked twice in advance for rooms together not even on same floor or across hall, let alone next. Our room was very comfortable, efficient, but squeaky doors. The breakfast was adequate and for a freebie, good, but the eggs were tasteless, the bacon like tissue paper grease, and the restocking ridiculously slow. Sometimes the front desk was unattended but the staff when there were very nice. The location is great and about 20 minutes to OHare. NO there is not an airport shuttle but they have a taxi deal.
The hotel was very nice and in a good area. The breakfast was very nice, well stocked, and a clean environment. There was a mistake made on my credit card and if I wouldn't have checked my card, they would have over charged me $100. When I called the employee said he would take care of it, but usually when a business makes a big mistake like that they should off you something, but they didn't. I think thats a big mistake and took my rating down to two stars.
good shopping and eating. We have stayed here before
We come to this area often, and usually stay at this hotel because we've found it to be the best value for the money. Friendly, helpful staff, comfortable rooms and a nice breakfast!
I had some business meetings near by and this location was great. The continental breakfast was done very well.
We had questions on several different occasions and were so pleased by the concern and courtesy shown by the front desk staff!!! Outstanding!!! Breakfast and cleaning staff also very pleasant and helpful. We stay at this hotel often when we visit our daughter in the area, and keep coming back. Good value for the money. We are disappointed, however, that coffee is no longer available in the breakfast area during the day and in the evenings as it has been in the past.
Hotel staff knew very little of the area resturants, shops etc. The room was small and not very clean. The 2 phones in the room did not work. One did not even have a dial tone. The TV remote also did not work. The breakfast in the lobby was good but there are many other places to stay in the area and I would try them before staying here again.
Fairfield Inn & Suites by Marriott Lombard is located within a few miles (5 km) of Lilacia Park and Adventist GlenOaks Hospital. This hotel has 94 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 94 rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Lombard features free WiFi in public areas, a 24-hour business center, and coffee in a common area. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include express check-in, express check-out, and laundry facilities.
The staff was very friendly. Clean lobby...Clean rooms! We stayed in the middle of a snowstorm with no issues. We'll definitely stay next time we are in town!!
Breakfast looked do disgusting we decided to go somewhere else to eat. Bed was so-so. Dirty plastic glass by bed when we entered room. Door fell off of closet when I opened it.
Thank you for taking the time to share your valuable feedback at the Fairfield Inn & Suites Chicago Lombard. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. We will use your comments as a couching tools to prevent this type of service. Sincerely, Hotel Management
I stay here all the time & loved it. This trip that I booked 3 months before & paid for it in full. I even call the day of my stay to tell them I could be late. They said no problem, but after UBER dropped me off, they tell me they rented my room. Not happy with that!!! Of course the only hotel with a room was 4 towns away & me with no car. They did help me find a room & get there. I also was able to stay the rest of the week at the Fairfield, but got no breakfast and had to find my own way back. Feels like reservations mean nothing, even if your a regular customer.
Friendly staff, good room, nice bed, great breakfast!
Nice & clean, convenient to airport, staff friendly & accomodating.
Nice hotel, breakfast was good, didn’t change from day to day which was kind of a bummer. Staff was very friendly. Pool area was clean, did have a very strong chlorine smell that bothered me after sitting in there for awhile.
Aside from there being no bathmat, everything was great for my needs. I didn't realize until I was about to get out of the shower, but I just used a hand towel instead.
The first morning i took a shower there was feces on toilet dried and i noticed getting out of shower. Also hair dryer was broke. The hotel immediately replaced the dryer. When i returned to my room it was very clean they must toilet as well. Most of the staff were friendly.
So glad to hear you enjoyed your stay. Thank you for choosing Fairfield.