TownePlace Suites by Marriott Chicago Lombard2.5 out of 5.0
Recent guest reviews
The room was clean, the staff very friendly and helpful. Very similar to Residence Inn, but a notch below. The stove's burners, for example, were all crooked. No counter to sit at. Very nice desk arrangement with shelves if you needed to work from here for an extended period. I noticed that some guests had dogs and the first floor of the building I was in smelled a little like animals. Seemed like many other guests were using hotel for transient living. I would stay here while on personal travel but not for work again.
The location was very close to where I wanted to be. I liked the kitchenette because it gave me more space to store food and drinks.
We stayed here for a few nights while in the process of moving out of our house. Clean, friendly, and a great location
As an extended stay hotel, the room came with some nice extras like a full size frig, a sink and a sofa.
Everytime we have come to this hotel we have felt welcome and so comfortable. I recommend this hotel to everyone I know!
I had a good stay at this hotel. I really liked the kitchenette with a refrigerator. It let me store some food that I normally would have had to throw away.
One of the things that made my first visit to Chicago comfortable was my stay in TownPlace Suites. Not only was the place clean, the staff very friendly and helpful but its location afforded easy access to daily food supplies including those extra shopping convenience. I will definitely stay there again.
The hotel was very nice. The staff were friendly and helpful.I only wished it had been made more clear that a two bedroom suite for six people had only one bathroom. We managed fine with two children and four adults, but another bathroom would have been useful.
Great customer service
Great Experience will come back for sure
I was greeted at the front desk by two smiling, very welcoming workers even though I arrived well after 9 PM, which is a nice change from the norm. The room was very clean and spacious with an over-sized computer desk complete with a rolling table, which came in handy as I wanted to catch up on a few shows on hulu. The bathroom was very clean and was surprisingly large, especially considering the size of the rest of the room. The kitchen was small, but it had everything needed to make a meal for a single traveler or a family of four. It included a full-sized fridge, dishwasher (detergent under the sink), small stove, and I believe it had place setting for four. The continental breakfast was one of the best free hotel breakfasts I've seen. My only complaint (if I have to come up with one) is that the internet service isn't wireless. The town of Downers Grove (about 2 miles away) had everything a traveler/tourist would need, including some great pizza places and a wonderful cigar shop with a smoking lounge. This came in handy since there's a smoking ban in Illinois. The train ride into Chicago was about 45 minutes, and parking in the garage (about 3 blocks from the station) was only $3 for the entire day.
The room was large & comfortable. The kitchen was small but well equipped. My only complaint (an admitted "nit") was that when I returned to my room on the second night, I couldn't find the coffee pot. I called the front desk & the receptionist wasn't very helpful. I phoned the next morning (badly in need of my coffee!!) & the receptionist suggested that I look in the dishwasher because sometimes the housekeeping staff forgot to take things out. Why didn't the night person suggest that??? I would think it's a FAQ!
we had a gr8 time...and it was good to stay at this place
Loved the desk chair, free internet, friendly staff good lighting at bed and desk. OK kitchen. Bad furniture (old TV, no DVD player, ratty bedboard under mattress, no table to eat on although rooms have kitchens) which makes a difference if you stay for a week. Room not as clean as it should be.
Our experience was great we rented the 2 bdrm suite and there was enough room for all 7 of us. The place is very clean and the kitchen comes pretty equipped with standard necessities. Only complaint was the sofa bed wasn't as comfy as the bed but that's to be expected. Otherwise great stay for the money and we'll definitely be doing it again.
Very well located ,plenty of parking ,clean rooms .
The hotel was located about 30 minutes from downtown and easy access to the main highway. Very close to a variety of eateries, fast food and sit down dining. Enchanted Castle is located about 3 miles from the hotel and is a great place to take the children, includes indoor putt-putt, go-carts, laser tag, and games...great and cheap food also. The hotel staff always made sure we had what we needed and were very quick to respond when you had questions about the area or best ways to travel to the city. The rooms were spotless and fully equipped with everything you need to cook or eat in. The complimentary breakfast was awesome with english muffins, blueberry muffins, variety milk, bagels, cereals, orange and apple juice, coffee, and all the condiments you possibly need. We will be staying with this hotel anytime we travel in the future!!
This hotel was great. It was in a great location just a short drive or train ride away from lots of attractions. The hotel staff was very nice and kept the room very clean. Although the hotel didnt have a hot tub and the pool was small we weren't at the hotel much so it didnt affect us much. A great place to stay for a really affordable price!
The hotel was very nice it served our purpose well I like the extended stay type places they are usually more homey and I like having the kitchen