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Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 out of 5.0

Recent guest reviews

The hotel looks nice and the staff is superb, but everything else ranges from moderate to unacceptable. The recent renovation is superficial. The furniture is broken when you try to use it, the sofa bed in the second room is like sleeping on a rocky beach, the bathroom tiles and grout are dirty, and the room layout is just stupid. Additionally, the atrium plays music all night, so that impacts the ability to sleep in every single room. It's a good location, but there are loads of hotels. Find another one if sleep is a priority.

The remodeling made this like a convention center rather than the warm inviting place it used to be, no fountain,,no stream, no goldfish, no character. I can stay at another place for less and get the same for less

Always a very nice stay. Staff is always pleasant. Hotel is clean. Love the breakfast and manager hour

Great hotel always great service. Morning breakfast and evening cocktail hour is a great value and staff is always pleasant.

Yes the stay for the weekend was great and hotel was beautiful we had a great time no complaints.Will stay there again

have stayed at least three previous visits and it still is a nice place to stay

The staff was so nice. The breakfast was tastey and well orginized. We enjoyed our stay and plan to go back!

Very good hotel, me and my husband had a good time.

Definitely did not expect to have all the amenities you would expect of a 4 star hotel, but Embassy Suites did. Rooms were big, but nothing too spectacular. The food was much better than expected and the manager's welcome party offered a lot of free drinks (more than I could have)! I would not go out of my way to stay here, but if you are staying in Lombard/Oakbrook for any reason, I'd recommend it.

Very relaxing and enjoyed my short time there can't wait to come back.

We always try to stay at an Embassy Suites when possible. Great breakfast and location! Will stay here again!

Hotel was clean, people were pleasant, good food, pool and hot tub. The only draw back was that internet was not included in our room which we were not aware of (not happy about that and not willing to pay an extra $12 a day for it either)

We found the hotel to be clean and the staff to be very friendly! Definitely will stay again when in town!

The hotel is beautiful and the rooms spacious. The King-size bed was perfectly comfortable and it was nice to be able to relax in the living room watching TV. We didn't mind the noise from kids as it dissipated around 9 PM. The free breakfast was exquisite and we wonder how they provide so much for so little cost. We'd go back there in a heartbeat next time visiting the Downers Grove area. Oh yes, tons of shopping and restaurants within easy reach.

Very pleasant staff at check in. Room was spotless, comfortable couch and bed. Nice view considering the location (right off the highway). Lots of kids running around but you really couldn't hear them in the room. That was more time of year and it was the weekend. Breakfast was good, made to order omelets delicious. Never got to use the pool but it looked well maintained.

My husband and I attended our grandsons 8th grade graduation we had other family members to stay at the same Hotel. Our stay was great we had all the conveniences we needed. I would recommend to others as well as my returning. THANKS!

The hotel was wondful but I did not care for the made to orders breakfast. The eggs where hard for my tasts.

There is plenty of shopping and eateries surrounding the hotel. We missed the manager's reception, but breakfast was great for a hotel. Real eggs, potatoes, bacon, etc. Rooms were very nice and clean.

Great location, centrally located in the oakbrook Lombard region.

My husband and I were enjoying the view over the balcony after sitting in the hot tub and was told that we had to go to our rooms because of the time. We are in our 40's and not kids. Pretty upset that we had a curfew??????

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

King 1 | Sleeps 8

Suite, 1 King Bed, Non Smoking, Corner

King 1 | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

King 1 | Sleeps 4

Guest reviews for Embassy Suites by Hilton Chicago Lombard Oak Brook

Everyone (3) Couples (13) Business (3) Family (11) Friends (3)
3

lipstick on a pig

Everyone

The hotel looks nice and the staff is superb, but everything else ranges from moderate to unacceptable. The recent renovation is superficial. The furniture is broken when you try to use it, the sofa bed in the second room is like sleeping on a rocky beach, the bathroom tiles and grout are dirty, and the room layout is just stupid. Additionally, the atrium plays music all night, so that impacts the ability to sleep in every single room. It's a good location, but there are loads of hotels. Find another one if sleep is a priority.

By on May 15, 2017

4

christmas 2016

Everyone

The remodeling made this like a convention center rather than the warm inviting place it used to be, no fountain,,no stream, no goldfish, no character. I can stay at another place for less and get the same for less

By on Dec 28, 2016

4
Everyone

Always a very nice stay. Staff is always pleasant. Hotel is clean. Love the breakfast and manager hour

By on Sep 10, 2016

5

wonderful trip

Couples

Great hotel always great service. Morning breakfast and evening cocktail hour is a great value and staff is always pleasant.

By on Nov 23, 2015

5

had a great time

Couples

Yes the stay for the weekend was great and hotel was beautiful we had a great time no complaints.Will stay there again

By on Oct 13, 2015

4

grandmas tribute

Couples

have stayed at least three previous visits and it still is a nice place to stay

By on Sep 24, 2015

5

great new years eve weekend!

GetawayWithFriends

The staff was so nice. The breakfast was tastey and well orginized. We enjoyed our stay and plan to go back!

By on Jan 5, 2015

4

aniversary

Couples

Very good hotel, me and my husband had a good time.

By on Dec 7, 2014

4

exceeded expectations

BusinessTravelers

Definitely did not expect to have all the amenities you would expect of a 4 star hotel, but Embassy Suites did. Rooms were big, but nothing too spectacular. The food was much better than expected and the manager's welcome party offered a lot of free drinks (more than I could have)! I would not go out of my way to stay here, but if you are staying in Lombard/Oakbrook for any reason, I'd recommend it.

By on Aug 19, 2014

2

beautiful getaway

Couples

Very relaxing and enjoyed my short time there can't wait to come back.

By on Feb 12, 2014