Great location for what we needed. Provided a place for a good night's sleep and decent breakfast.
It was an amazing stay, staff was polite and professional, great breakfast, clean and neat facilities. If any, I’d say improving the pillows are the one and only thing I’d recommend to invest in. They were old, soggy and tiny… if you rent a king size bed for the night, you expect at least nice pillows to come with it. But again, everything else, just great. I’ll be staying again! (Probably bringing my own pillow though hehe…)
Other guests on floor were very noisy
Everything was great. We came from out of state for a soccer tournament and the staff was very accommodating and pleasant. Breakfast was great and rooms were spacious, clean and comfortable.
We liked everything.
The room was at best mediocre in terms of cleanness. The bathroom was so tiny, that one cannot change cloths there. A person cannot get in without squeeze in. We were provided with a crib twice and each time it was filthy. So, we ended up not using it. The breakfast was below standards. The swimming pool was cold, noisy and at time dangerous as guests were allowed to dive over our heads.
Construction on second floor with peeled wallpaper. Elevators not working. One was down the other would have door open and close 11 times before it close. Lady checking me in at 11pm oh Thursday was rude. Hairdryer wasn't working. No shampoo or soap in the room. Nightstand was sticky with something. Breakfast was disappointed. Definitely not like it used to be .
Next to Uncle Julio’s with the chocolate piñata! Staff was very nice and the room was a suite so it was large. We were told on arrival there was no cleaning or maid service so we had to ask for towels and put our garbage out each night. That was a little disappointing. Breakfast was very good and lots of options. Overall a great stay !!
The checkout management was horrible. When I checked in, I requested for late checkout. The front desk lady said ok and wrote it down. The morning of my checkout day, I told the cleaning lady on the hallway that I had late checkout. When I double checked with front desk, the system did not show that I requested for late checkout, but front desk lady put into system for 1pm late checkout in front of me. Then when my kid was in nap to prepare for the swim meet, a service lady knocked at my door for checkout and directly opened the door with her key. I spent 5 minutes to persuade her that I had late checkout, and my kid already woke up. Horrible checkout system.
It’s was a reasonably priced hotel but nothing special. Breakfast was limited and not worth staying for the savings of eating at a restaurant. Didnt visit the pool area. Tv didn’t work well and offered limited channels. Lots of space but not properly utilized.
A good place to stay!!
Good central location, disappointment in pool restrictions.
The hotel was FULL. During COVID we didn’t expect the place to be packed. The staff had a hard time keeping up with cleaning and keeping the breakfast bar full. Also the guests were partying into the late hours. We complained to staff both nights of our stay.
Located within a leisurely stroll of Yorktown Shopping Center, Hyatt Place Chicago/Lombard/Oak Brook is within a few miles (5 km) of Oakbrook Center Mall. This 3-star hotel has 151 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you on weekends from 6:30 AM to 9:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a pick-me-up at the coffee shop/cafe.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, sitting areas, and coffee makers are other standard amenities.
Guests of Hyatt Place Chicago/Lombard/Oak Brook have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Great location for what we needed. Provided a place for a good night's sleep and decent breakfast.
It was an amazing stay, staff was polite and professional, great breakfast, clean and neat facilities. If any, I’d say improving the pillows are the one and only thing I’d recommend to invest in. They were old, soggy and tiny… if you rent a king size bed for the night, you expect at least nice pillows to come with it. But again, everything else, just great. I’ll be staying again! (Probably bringing my own pillow though hehe…)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,
Other guests on floor were very noisy
Thank you for your time to share the feedback regarding your stay with us. We will look into Hyatt Place Chicago/Lombard/Oak Brook and deeply sorry if it affected your stay. We hope to welcome you back again in the near future.
Everything was great. We came from out of state for a soccer tournament and the staff was very accommodating and pleasant. Breakfast was great and rooms were spacious, clean and comfortable.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Thank you so much for the review! We are happy to see that you enjoyed your stay with us here at the Hyatt Place Chicago/Lombard/Oak Brook. We hope to see you again.
We liked everything.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
The room was at best mediocre in terms of cleanness. The bathroom was so tiny, that one cannot change cloths there. A person cannot get in without squeeze in. We were provided with a crib twice and each time it was filthy. So, we ended up not using it. The breakfast was below standards. The swimming pool was cold, noisy and at time dangerous as guests were allowed to dive over our heads.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.