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Clarion Inn Elmhurst - Oakbrook

3.0 out of 5.0

Recent guest reviews

Filthy carpet, property as whole needs work and and updated. The location is unfortunate. We got by and it was quiet, but I would never stay there again.

Great hotel but there's a convention hall attached. This particular Sunday night the parking lot was full from a holiday party. Cars were parked illegally everywhere and people were outside smoking making it almost impossible to drive through. I pull up to the drop off and walk inside and there's nobody at the desk. I waited 10 minutes before walking behind the desk and into the back room and still nobody to be found! This was at 7pm and the holiday party ran until midnight.

Clean, friendly, other than a wedding with lots of music coming from the event side its was a good stay.

Very clean rooms, comfortable bed and close to shopping and places to eat.

Property is showing wear & tear but clean & comfortable. Staff were very pleasant & helpful. Limited restaurant hours was a bit frustrating. Kind of a strange property location. Cannot see property from the main road. Better signage would be very helpful.

Had to take stairs to 2nd floor and wife has a hard time with stairs due to medical condition. Continental breakfast doesn't exist. Door didnt lock. Walls very thin. Only redeeming quality was bed was comfortable.

We had a great day. Nice amenities, very friendly and helpful staff. We will definitely stay here again. Have already recommended it to friends.

The hotel was very nice and friendly staff, but didnt have an elevator. It is also on a frontage road with a light, so that is good or you would never be able to exit!

We reserved 5 rooms and after we checked out, we never received a receipt for our $50 per room deposit. The front desk claimed it was Orbitz but the deposit was made separately at the front desk! Rooms were very large! Carpet needs a deep cleaning as it has been heavily worn. With all that being said, it was worth the price.

Hard to find many reasonable hotels in this area. This one was a decent value.

Loved the indoor pool my son had a blast for his birthday weekend. I will totally stay here again

This hotel is very nice. It is clean, and the staff is friendly. It is also in a quiet part of town.

The Clarion Inn in Elmhurst, IL was a great place to stay and everyone was so helpful. Especially John at the front desk. He was always ready to look up whatever it was that I needed and I needed addresses to input into my GPS. John was even there to help my daughter when I needed her as I was in a wheelchair and needed her help with stuff. I told her to see John and he helped her as if it was me. What great guy and a great place to stay. All were very friendly and ready to take care of our needs whatever they may have been. I know I will stay there again. Very clean, smelled fresh. Just a great place and Thanks again and especially to John. Thanks for all the help you gave and offered. Hope to see you soon when I visit my daughter again

Hotel was ok, room was clean and quiet, no breakfest was a big bummer and there menu seemed overpriced, the pool was very salty as in they haven't had it cleaned in a while.

I did a google map of this location before I booked and noted that it was in a totally industrial area. I was swayed by all of the positive reviews and knew it was a good location to shopping the great Oakbrook Mall. I booked it and was not sorry. The industrial area is safe and clean, Shopping is just a five minute drive to one of the best malls in Chicagoland. All was great, staff, cleanliness and everything else you can think of.

It was a very clean, friendly and welcoming hotel and I plan on staying there again in the very near future.

The hotel was average. We were disappointed that the breakfast was not included as in ALL of the hotels we have stayed in in the past several years. As to printing our boarding passes -- the printer was attached to the front desk so we had to use it standing at the counter trying to read the screen and enter our info - that was very difficult and totally unnecessary. Two laptop stations were 5 feet away but not hooked to the printer.

I ENJOYED THE HOTEL, STAFF AND AMENITIES. i look forWARD TO STAYING HERE AGAIN

Great location right off the Kingery, really nice room amenities including fridge and microwave. Huge indoor pool that was not crowded around the clock.

Me an my wife enjoy our stay there. We will tel family and friends all about our stay at the clarion Inn and if we need to get away from the city we will come again and bring some friends.

933 S Riverside Drive Elmhurst IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Fitness center

Clarion Inn Elmhurst - Oakbrook places you within a few miles (5 km) of Oakbrook Center Mall and Drury Lane Theater. This 3-star hotel welcomes guests with 104 rooms and conveniences like free in-room WiFi, free self parking, and a fitness center. Located centrally in Elmhurst, it's connected to the convention center and also close to York Woods County Forest Preserve and Oak Brook Golf Course.


Dining

Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Clarion Inn Elmhurst - Oakbrook features a fitness center, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-in.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 3

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Clarion Inn Elmhurst - Oakbrook

Everyone (11) Couples (3) Business (2) Family (4) Other (3) Friends (1)
3
Families Families

Filthy carpet, property as whole needs work and and updated. The location is unfortunate. We got by and it was quiet, but I would never stay there again.

By on May 3, 2019

Review comment responded on May 3, 2019

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.

1
Everyone

Great hotel but there's a convention hall attached. This particular Sunday night the parking lot was full from a holiday party. Cars were parked illegally everywhere and people were outside smoking making it almost impossible to drive through. I pull up to the drop off and walk inside and there's nobody at the desk. I waited 10 minutes before walking behind the desk and into the back room and still nobody to be found! This was at 7pm and the holiday party ran until midnight.

By on Dec 11, 2018

Review comment responded on Dec 13, 2018

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

4
Everyone

Clean, friendly, other than a wedding with lots of music coming from the event side its was a good stay.

By on Sep 26, 2018

Review comment responded on Sep 27, 2018

Dear Guest, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. We hope we will see you in the near future.

5
Everyone

Very clean rooms, comfortable bed and close to shopping and places to eat.

By , from Illinois on Sep 17, 2018

Review comment responded on Sep 17, 2018

Dear Brian, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

3
Everyone

Property is showing wear & tear but clean & comfortable. Staff were very pleasant & helpful. Limited restaurant hours was a bit frustrating. Kind of a strange property location. Cannot see property from the main road. Better signage would be very helpful.

By on Jun 25, 2018

Review comment responded on Jun 25, 2018

Dear Guest, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. I hope we will see you in the near future.

3

not very impressive

Everyone

Had to take stairs to 2nd floor and wife has a hard time with stairs due to medical condition. Continental breakfast doesn't exist. Door didnt lock. Walls very thin. Only redeeming quality was bed was comfortable.

By on May 11, 2018

Review comment responded on May 11, 2018

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.

5
Everyone

We had a great day. Nice amenities, very friendly and helpful staff. We will definitely stay here again. Have already recommended it to friends.

By , from San Diego, CA on Apr 20, 2018

Review comment responded on Apr 20, 2018

Dear Marla, I am glad to hear that you enjoyed your stay with us and that you would recommend us to afriend. We hope to welcome you back to the hotel in the near future.

4

nice hotel near oakbrook

Everyone

The hotel was very nice and friendly staff, but didnt have an elevator. It is also on a frontage road with a light, so that is good or you would never be able to exit!

By , from Tallahassee, FL on Sep 12, 2017

Review comment responded on Sep 14, 2017

Dear Kristin. Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

3

not again...no stairs

Everyone

We reserved 5 rooms and after we checked out, we never received a receipt for our $50 per room deposit. The front desk claimed it was Orbitz but the deposit was made separately at the front desk! Rooms were very large! Carpet needs a deep cleaning as it has been heavily worn. With all that being said, it was worth the price.

By on Jul 15, 2017

Review comment responded on Jul 21, 2017

Dear Guest, We appreciate your feedback and are sorry to hear you did not have a good experience with us! Our incidental authorizations are held during your stay and released at check out. Please feel free to give us a call if you have questions or any other concerns. We hope that you will visit again in the near future. Front Desk Staff

4

fair value

Everyone

Hard to find many reasonable hotels in this area. This one was a decent value.

By on May 16, 2017

Review comment responded on May 17, 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Property CHI Front Desk Clarion inn 630 279 0700

Clarion Inn Elmhurst - Oakbrook

933 S Riverside Drive, Elmhurst, IL 60126