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MainStay Suites Chicago Hillside

2.5 star property
Hotel in Hillside with free parking

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Photo gallery for MainStay Suites Chicago Hillside

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

View in a map
4575 Frontage Rd, Hillside, IL, 60162
  • Place, South shore hospital
    ‪14 min walk‬
  • Place, Stevenson Park
    ‪4 min drive‬
  • Place, Michigan Avenue
    ‪22 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Hillside

MainStay Suites Chicago Hillside is located 3 mi (4.8 km) from Elmhurst Hospital - Main Campus and within a 10-minute drive of Hines Veterans Administration Hospital. Each of the 122 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.

What's nearby

  • South shore hospital - 14 min walk - 0.8 miles
  • Stevenson Park - 4 min drive - 1.8 miles
  • United Center - 18 min drive - 14.1 miles
  • Michigan Avenue - 22 min drive - 16.6 miles
  • Millennium Park - 22 min drive - 16.6 miles

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬20 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Mickey's Drive-In - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Hillside Bowl - ‬8 min walk

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
Guests staying at MainStay Suites Chicago Hillside enjoy free WiFi in public areas, laundry facilities, and a vending machine. If you drive, put free parking to good use. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Kitchens, refrigerators, and microwaves are also standard. Limited housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

Frequently asked questions

What is there to do around MainStay Suites Chicago Hillside?

This hotel is located in Hillside, close to Drury Lane Theater, Oakbrook Center Mall, and Galloping Ghost. Oak Brook Golf Course is also within a driving distance of 4.3 mi.

Is parking available on site at MainStay Suites Chicago Hillside?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does MainStay Suites Chicago Hillside feature a casino?

No, MainStay Suites Chicago Hillside doesn't have a casino.

Is there an indoor pool at MainStay Suites Chicago Hillside?

No, there is no indoor pool at this hotel.

Are there hot tubs at MainStay Suites Chicago Hillside?

No, this hotel doesn't have a spa tub.

Does MainStay Suites Chicago Hillside have a restaurant that serves breakfast?

No, MainStay Suites Chicago Hillside doesn't have a restaurant that serves breakfast.

Does MainStay Suites Chicago Hillside allow pets to stay for free?

Although they can't stay for free, pets are welcome at MainStay Suites Chicago Hillside for a fee of USD 25.00 per pet, per night.

Does MainStay Suites Chicago Hillside have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to MainStay Suites Chicago Hillside?

The closest major airport to MainStay Suites Chicago Hillside is Chicago O'Hare Intl. Airport (ORD), which is 16 mi away (23 minutes by car). Another top airport is Chicago Midway Airport (MDW), which is located 21.8 mi away (38-minute drive).

Are there rooms with balconies that I can book at MainStay Suites Chicago Hillside?

No, at MainStay Suites Chicago Hillside, there aren't any guestrooms that list a balcony.

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 248 out of 1007 reviews
Rating 8 - Good. 213 out of 1007 reviews
Rating 6 - Okay. 186 out of 1007 reviews
Rating 4 - Poor. 120 out of 1007 reviews
Rating 2 - Terrible. 240 out of 1007 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was easy to get to and plenty of parking. The hotel definitely needs updated everything is very old and the room smelled like smoke.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, property conditions & facilities
The property canceled my reservation without notification. They said it was because I wasn't there at check in time when it says that i have until midnight. I had no where to go.
Stayed 2 nights in Aug 2025

2/10 Terrible

Lane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room keys never worked, had to have the staff open our door almost every time we needed in. Would not give us a new room as they said the repairs to the door would be made asap which they were not. Requested house keeping that never happened. TV did not work. Drunk lady every morning swearing at us as we left for not giving her a ride. No utensils for the in room kitchen. Would not recommend to ANYONE.
Stayed 4 nights in Aug 2025

6/10 Okay

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Everyone’s been nice and helpful. Room is clean. Other guests get a zero for loudness and slamming doors. Otherwise would have been a nice trip.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Aug 2025

4/10 Poor

Al-Kareem

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The outside looked decent but the inside needs total renovation. My room smelled like mop water. Closet shelves were broken and everything was dingy. Fridge was full sized but old and leaky. Wouldn’t stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Decent

Good amenities and clean for the most part. I saw a roach the minute I walked in the room but didn't see anymore afterwards
Stayed 4 nights in Aug 2025

10/10 Excellent

Marques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

dwight

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Susan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good points: sheets and towels were clean, bed was comfortable. parts of the room were clean. Bad points: the room was generally very dirty, refrigerator was sticky, spilled liquid in the freezer. Shower/tub
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Business traveler
Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Dwight

Liked: Cleanliness, property conditions & facilities, room comfort

Elevator.

Elevator is not working.
Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty, people were nosy.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had roaches
Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was no water pressure and no breakfast. The deadbolt wouldn't lock. But over all it was a good place to stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Jordan

Stayed 1 night in Aug 2025

4/10 Poor

Ann

Traveled with family
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Everything just seemed old and dirty

The hotel is just old, kind of dirty and didn't smell very good. The pictures make it seem a lot better than it actually is.
Stayed 1 night in Jul 2025

8/10 Good

Jacklun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Paulette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Hillary

Disliked: Cleanliness, staff & service, property conditions & facilities
The UNTENABLE condition of the room being dirty, smelly, small creatures in the bed coupled with the disrespectful customer service received specifically from Ricky who was on duty Sunday, June 20, 2025. What should have been a 5 night stay ended up to be 1 night. Unable to connect to the wifi from the room, as such each time I wanted to use my devices I had to make my way down to the lobby. This has been so from check in Saturday July 19, 2025. I had to depart as they had refused to grant me an early checkout due to the unacceptable condition that I had brought to the intention. They have also refused to grant me a refund
Stayed 6 nights in Jul 2025

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