Great property but bathrooms are sorely overdue for a full upgrade. They are horrible.
Staff was really nice, check in and check out were a breeze. But, when I got to the room, there were no USB charging stations for my phone, the young lady gave me hers, from her purse. They advertise a restaurant and bar, not hardly. Yes, you could eat there and order liquor, but not what you would call a restaurant or bar.
My boyfriend and I were commuting from Chicago. It was very far but the hotel was very comfortable for us. We were glad to be back from the overwhelmed city. We enjoyed our stay there.
I didn't like that breakfast wasn't included, when I reserved it says continental breakfast
Unfortunate experience for the first night visiting and hope for better clientele next time.
Good food in the Bistro downstairs. Drinks were expensive. A refrigerator vs "beverage cooler" in the room would be nice. Overall, very happy with this hotel and would stay here again.
Perfect service & comfortable room. What else could u ask for.
Very Clean and smelled wonderful and fresh. The staff was courteous and efficient. We hadn't even stopped at the desk long before we were being processed and given key cards. Very pleasant atmosphere. We came on a cold at night and the place glowed with warm golden lights.
Stayed overnight and needed early check-in and was accommodated that feature. Room as very clean and pleasant; the only thing that I saw was that the refrigerator was not working. The beds were comfortable and the staff we encountered were very pleasant as well as the employee I spoke with the date prior to coming to the hotel.
The hotel housekeeper that was on floor 4 was awesome and friendly. She helped me with whatever I asked for.
I expected a large room with a couch and got a ordinary room with a chair. I had paid extra for this room and didn't get what should have.
This was a great hotel, the people were extremely friendly and so helpful. The knew places around and their suggestions were spot on. I will stay here again!
It was great for what we wanted. Just no free breakfast. Staff was friendly and helpful
We were there for business. They had knowledgeable and friendly staff. Rooms were nice. In the lobby is a coffee/restaurant/bar that is small but very friendly fast and good food.
Overall the hotel was very nice. It was updated, clean and comfortable. The staff were nice and responsive. The main downside for me was the dining option. I expected a full serve restaurant, with alcohol. Instead it was cafeteria style, with limited hours, and limited food options, and no alcohol. I probably wouldn't stay here again because of the food/restaurant situation.
It fit for what we needed,really helpful and freindly staff.
I had a class at the hospital so the location was good for that; however, I did not find many good restaurants close. I really enjoyed having the bistro/ restaurant inside the hotel. Especially so I did not have to get out on a snowy night for dinner.
I stayed there with my family. Everything was good and clean.
The facilities were awesome - the staff was very friendly.
Friendly staff. Location is a little hard to get in and out of. Hotel charged my credit card for room after I prepaid in full at travel site. They have promised a refund but I haven't seen it yet. Rating will drop significantly if not fixed soon.
Courtyard Chicago Elmhurst/Oakbrook Area places you within a 15-minute drive of popular attractions such as Oakbrook Center Mall and Rosemont Theatre. This 140-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 140 rooms feature coffee makers, phones, and ironing boards. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Rooms also include desks.
At Courtyard Chicago Elmhurst/Oakbrook Area, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and a microwave in a common area.
Great property but bathrooms are sorely overdue for a full upgrade. They are horrible.
Staff was really nice, check in and check out were a breeze. But, when I got to the room, there were no USB charging stations for my phone, the young lady gave me hers, from her purse. They advertise a restaurant and bar, not hardly. Yes, you could eat there and order liquor, but not what you would call a restaurant or bar.
Thank you for taking the time to provide us feedback. I have passed your comments along to the correct department to see what we can do to improve. I would like to share we are doing a renovation this year. Everything from exterior, to rooms and public areas will be renovated. I hope you can continue to stay with us in the future. Safe Travels
My boyfriend and I were commuting from Chicago. It was very far but the hotel was very comfortable for us. We were glad to be back from the overwhelmed city. We enjoyed our stay there.
I didn't like that breakfast wasn't included, when I reserved it says continental breakfast
Unfortunate experience for the first night visiting and hope for better clientele next time.
Good food in the Bistro downstairs. Drinks were expensive. A refrigerator vs "beverage cooler" in the room would be nice. Overall, very happy with this hotel and would stay here again.
Perfect service & comfortable room. What else could u ask for.
Very Clean and smelled wonderful and fresh. The staff was courteous and efficient. We hadn't even stopped at the desk long before we were being processed and given key cards. Very pleasant atmosphere. We came on a cold at night and the place glowed with warm golden lights.
Stayed overnight and needed early check-in and was accommodated that feature. Room as very clean and pleasant; the only thing that I saw was that the refrigerator was not working. The beds were comfortable and the staff we encountered were very pleasant as well as the employee I spoke with the date prior to coming to the hotel.
The hotel housekeeper that was on floor 4 was awesome and friendly. She helped me with whatever I asked for.
Good Afternoon, Thank you for taking the time to share your feedback with us. I apologize that your experience did not meet our high standards. I am happy to say that our new ownership is beginning a complete renovation this year. I hope the next time you visit Elmhurst, you will give us a chance to show you our new hotel, and exceed your expectations. Sincerely, Kyle