Was disappointed no coffee available downstairs at no cost (they had a Starbucks). All in all very clean, friendly staff, easy check in/out.
The property had been renovated and was super nice....very spacious for us adults to gather in the 2nd floor lobby!! Loved the updates and very clean! Staff was very helpful and friendly with us and our sons basketball team! Many memories were made and you all were part of that with our stay! Thank you!!!
Noisy room next door partied until after midnight, and we could hear them in our room. But the room is clean, and the bed is very nice. Room is small, and the grounds around the hotel is rundown with no upkeep in sights. Access is limited when trying to get into the hotel and the parking lot. You need to make a U turn down the highway.
Excellent place to stay. Virtually had everything we wanted. The County park adjacent was an unexpected pleasant surprise
Room didn't smell fresh. Toilet was made for a kid. Called ahead for certain amenities. Hot tub closed and spoke to a staff that said it was open. Had to go to front desk to get ice. Ice machine not working. I literally did not want to stay
Great property but bathrooms are sorely overdue for a full upgrade. They are horrible.
Staff was really nice, check in and check out were a breeze. But, when I got to the room, there were no USB charging stations for my phone, the young lady gave me hers, from her purse. They advertise a restaurant and bar, not hardly. Yes, you could eat there and order liquor, but not what you would call a restaurant or bar.
My boyfriend and I were commuting from Chicago. It was very far but the hotel was very comfortable for us. We were glad to be back from the overwhelmed city. We enjoyed our stay there.
I didn't like that breakfast wasn't included, when I reserved it says continental breakfast
Unfortunate experience for the first night visiting and hope for better clientele next time.
Good food in the Bistro downstairs. Drinks were expensive. A refrigerator vs "beverage cooler" in the room would be nice. Overall, very happy with this hotel and would stay here again.
Perfect service & comfortable room. What else could u ask for.
Very Clean and smelled wonderful and fresh. The staff was courteous and efficient. We hadn't even stopped at the desk long before we were being processed and given key cards. Very pleasant atmosphere. We came on a cold at night and the place glowed with warm golden lights.
Stayed overnight and needed early check-in and was accommodated that feature. Room as very clean and pleasant; the only thing that I saw was that the refrigerator was not working. The beds were comfortable and the staff we encountered were very pleasant as well as the employee I spoke with the date prior to coming to the hotel.
The hotel housekeeper that was on floor 4 was awesome and friendly. She helped me with whatever I asked for.
I expected a large room with a couch and got a ordinary room with a chair. I had paid extra for this room and didn't get what should have.
This was a great hotel, the people were extremely friendly and so helpful. The knew places around and their suggestions were spot on. I will stay here again!
It was great for what we wanted. Just no free breakfast. Staff was friendly and helpful
Located 1.5 mi (2.4 km) from Elmhurst College, Courtyard Chicago Elmhurst/Oakbrook Area is within a 10-minute drive of other popular attractions like Oakbrook Center Mall. This 140-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
All 140 rooms feature coffee makers, phones, and ironing boards. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Rooms also include desks. Housekeeping is available on request.
At Courtyard Chicago Elmhurst/Oakbrook Area, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
Was disappointed no coffee available downstairs at no cost (they had a Starbucks). All in all very clean, friendly staff, easy check in/out.
The property had been renovated and was super nice....very spacious for us adults to gather in the 2nd floor lobby!! Loved the updates and very clean! Staff was very helpful and friendly with us and our sons basketball team! Many memories were made and you all were part of that with our stay! Thank you!!!
I'm delighted to hear you enjoyed your stay. We hope you can continue to stay with us! Thank you for your feedback.
Noisy room next door partied until after midnight, and we could hear them in our room. But the room is clean, and the bed is very nice. Room is small, and the grounds around the hotel is rundown with no upkeep in sights. Access is limited when trying to get into the hotel and the parking lot. You need to make a U turn down the highway.
Thank you for your comments. We appreciate the feedback. Rest assured, your comments have been passed to the correct department to make sure it's not an issue moving forward.
Thank you for rating us!
Excellent place to stay. Virtually had everything we wanted. The County park adjacent was an unexpected pleasant surprise
Thank you for choosing to stay with us! We appreciate your feedback.
Room didn't smell fresh. Toilet was made for a kid. Called ahead for certain amenities. Hot tub closed and spoke to a staff that said it was open. Had to go to front desk to get ice. Ice machine not working. I literally did not want to stay
I'm sorry about the experience you had. Rest assured your comments will be passed to the correct department to make sure its not an issue moving forward. About the hot tub, it has been closed for 3 years ma'am. I will make sure all of the websites, including third party, have the correct information. Thank you again for your feedback. Safe Travels.
Great property but bathrooms are sorely overdue for a full upgrade. They are horrible.
Good Afternoon, Thank you for taking the time to share your feedback with us. I apologize that your experience did not meet our high standards. I am happy to say that our new ownership is beginning a complete renovation this year. I hope the next time you visit Elmhurst, you will give us a chance to show you our new hotel, and exceed your expectations. Sincerely, Kyle
Staff was really nice, check in and check out were a breeze. But, when I got to the room, there were no USB charging stations for my phone, the young lady gave me hers, from her purse. They advertise a restaurant and bar, not hardly. Yes, you could eat there and order liquor, but not what you would call a restaurant or bar.
Thank you for taking the time to provide us feedback. I have passed your comments along to the correct department to see what we can do to improve. I would like to share we are doing a renovation this year. Everything from exterior, to rooms and public areas will be renovated. I hope you can continue to stay with us in the future. Safe Travels
My boyfriend and I were commuting from Chicago. It was very far but the hotel was very comfortable for us. We were glad to be back from the overwhelmed city. We enjoyed our stay there.
Unfortunately, with our Courtyard brand, breakfast is not included. Thank you for your feedback, we appreciate it.