The cleanliness, but the parking could be an issue when busy
Unfortunately the pool was closed which is why i chose this hotel and paid 150 I felt ripped off and even breakfast wasnt free.
Service was good the check in process was nice and smooth. The room was great. The only negative thing was the room needed to be vacuumed more often or do a better job. The sofa bed look dirty and it was hard to open. I found a pack of blunts/cigars in between the sofa bed in which I’m glad I found it instead of my toddlers. I did call room service to help out with the sofa bed and I handed the gentleman the pack of blunts/cigars and told him I found this in between the sofa bed. But other then that it was a nice place to stay for 2 days.
This was a completely AWESOME experience and the manager, Shawn was so accommodating and personable. I will definitely go back and spread the good word.
In the first room the shower had mildrew buildup and the second room the shower door was broken but maintenance did come up to repair.
very accessible and close to chicago and many nice places to go
Easy access to restaurants as well as highway. Very nice and spacious rooms.
The property was nice and the amenities were nice. The breakfast buffet was good. Disappointed that there was not a washer and dryer on the property for guests to use. The refrigerator didn't seem cold enough, yet froze my food and drinks so I threw $35 worth of food away. For the swank of the hotel, you would expect updated sockets for USB devices. It's only been around for 25 years now and heavy usage for the last 10+ years now. Also, the toilet paper sucks.
The property is not well maintained. They do need to renovate everything from the lobby to the bedrooms. I was very disappointed with the way the hotel looked and I am very sad to say that it is not at Hilton standard because when people talk about hilton the only thing that is associated with the name hilton is excellence but that hotel was mediocre .
I liked the service. The room service was great. The 20 dollar breakfast buffet was not worth it, however. The only complaint would be the mold in the shower. I didn’t feel real co
It was nice and clean. The staff was friendly i wish some kind of breakfast was included. all on all it was a pleasant stay and i would recommend it.
Big room. Clean and quiet. The place was relatively secure.
Hilton Chicago/Oak Brook Suites places you next to Drury Lane Theater and within a mile (2 km) of other popular attractions like Oakbrook Center Mall. This 211-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and a fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM.
All 211 accommodations afford space to spread out with a separate bedroom and living rooms. 37-inch LCD TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, sofa beds, and microwaves.
Guests staying at Hilton Chicago/Oak Brook Suites enjoy an indoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for USD 6 per stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
The cleanliness, but the parking could be an issue when busy
Unfortunately the pool was closed which is why i chose this hotel and paid 150 I felt ripped off and even breakfast wasnt free.
Service was good the check in process was nice and smooth. The room was great. The only negative thing was the room needed to be vacuumed more often or do a better job. The sofa bed look dirty and it was hard to open. I found a pack of blunts/cigars in between the sofa bed in which I’m glad I found it instead of my toddlers. I did call room service to help out with the sofa bed and I handed the gentleman the pack of blunts/cigars and told him I found this in between the sofa bed. But other then that it was a nice place to stay for 2 days.
This was a completely AWESOME experience and the manager, Shawn was so accommodating and personable. I will definitely go back and spread the good word.
In the first room the shower had mildrew buildup and the second room the shower door was broken but maintenance did come up to repair.
