Outdated appliances. Old room compared with common areas... but ok.
They have a wonderful patio area for quick relaxation. The hotel was full to capacity yet it did not seem like any area was ever busy or crowed. I enjoyed My stay with 3 small children my husband and emotional companion. The room size was excellent! Thank you for a wonderful stay and the safe was wonderful and very accommodating.
Very poorly maintained and in terrible condition…would never stay at this staybridge again..please avoid if you can…
First room appointments were fairly worn, with threadbare carpeting, stained upholstery, obvious cigarette smoke odor (despite being a smoke free facility), and a toilet that plugged (and overflowed!). After the toilet problem, our second room was much better. So accommodations are a crap shoot.
The people were nice, sleeping was comfortable and quiet, but every thing was broke. 1 burner in our room did not work, the phones flashed and no one could make them stop, refrigerator did not cool, and workout room is attached to laundry facility and was a humid 88 degrees. Also printers in the business center did not work
The staff was very helpful. Very nice breakfast each morning. Monday thru Wednesday light dinner was an extra. Nice to have a kitchen. Desperately needs upgrading with new carpeting in the stairwell, and some paint.
Very helpful.
Outside is pretty and staff very nice. Very disappointed that they cancelled the breakfast and had no notices posted, some of the other clients made me wary. Great pillows!
Very quiet and very clean, only stayed one night but would stay extended if needed
Nice facilities, great location. Definitely staying there next time I’m in town.
This hotel was exceptional! Very clean and staff was extremely helpful! It was in a quiet area and gave a little retreat away! Located in the business area so very close to everything! There were 2 malls located about equal distance from it and restaurants were anywhere! Very clean hotel! Breakfast was exceptional! Very large buffet and plenty of choices! Coffee was the best around! I would tell anyone to please stay here if you want a great hotel!
Got there at 3pm with a sign on the door stating they had a water problem and the water would be off until 5pm. I know things happen, but the water was not back on until 7pm. Very disappointing and no offer of any kind of compensation. Would have been nice if they had at least offered to discount the room, comp a meal or drinks or something. Also, loud guest came in about 1am and woke everyone up - I was on the third floor. I know hotels have no control over obnoxious guest, but on top of the water, this was not fun. Had a very important meeting the next day.
The hotel was clean and the staff friendly. The food smells in the hallway were disgusting. The breakfast options were so so. The worst part was that I could hear the guest in the room next to me snoring ALL NIGHT LONG! I probably wouldn't stay here again.
Oakbrook Center Mall is within 2 miles (3 km) of Staybridge Suites Chicago-Oakbrook Terrace, an IHG Hotel while other popular attractions such as Drury Lane Theater are within 3 miles (5 km). This 3-star hotel has 112 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay. At the end of the day, unwind with a drink at the bar/lounge.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also standard.
At Staybridge Suites Chicago-Oakbrook Terrace, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Outdated appliances. Old room compared with common areas... but ok.
They have a wonderful patio area for quick relaxation. The hotel was full to capacity yet it did not seem like any area was ever busy or crowed. I enjoyed My stay with 3 small children my husband and emotional companion. The room size was excellent! Thank you for a wonderful stay and the safe was wonderful and very accommodating.
Very poorly maintained and in terrible condition…would never stay at this staybridge again..please avoid if you can…
First room appointments were fairly worn, with threadbare carpeting, stained upholstery, obvious cigarette smoke odor (despite being a smoke free facility), and a toilet that plugged (and overflowed!). After the toilet problem, our second room was much better. So accommodations are a crap shoot.
Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites CHICAGO-OAKBROOK TERRACE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
The people were nice, sleeping was comfortable and quiet, but every thing was broke. 1 burner in our room did not work, the phones flashed and no one could make them stop, refrigerator did not cool, and workout room is attached to laundry facility and was a humid 88 degrees. Also printers in the business center did not work
The staff was very helpful. Very nice breakfast each morning. Monday thru Wednesday light dinner was an extra. Nice to have a kitchen. Desperately needs upgrading with new carpeting in the stairwell, and some paint.
Very helpful.
Thanks for staying with us. We appreciate your feedback
Outside is pretty and staff very nice. Very disappointed that they cancelled the breakfast and had no notices posted, some of the other clients made me wary. Great pillows!
Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites CHICAGO-OAKBROOK TERRACE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.