Second time here at this hotel. Both times I had excellent service at the front desk. Restaurant was still closed but bar was open and employee there was also great.
Convenient in and out near freeway and good eating options in the mall next door, this Marriot was just what I needed. Friendly staff, big central open area and Starbucks in the morning made this a great stay for a weary traveler.
Customer service was wonderful. Room was very clean and well cared for. Quality of room was great for the price. Only flaw was not having any kind of breakfast, just free coffee. I'll definitely visit again.
Excellent value. only complaint was no breakfast avail.
The bathroom was not clean some of area and i lost some cash left my bag after cleaning room.
This hotel needs an update. It’s very dated. Old stale carpets etc
Blood on sheets. Had to switch rooms. Only got a breakfast voucher and basic apology.
More than excellent. Breakfasts was great too!!! Near to all not far from church and shopping!!
Beautiful property, up to date rooms, affordable, and professional staff. I was pleasantly surprised.
Nice and clean with great staff. Free shuttle to help get to training class.
Little bit far from chicagl downtown, but great price and good breakfast
Nice hotel, staff was helpful and friendly. Would recommend this hotel to people traveling to Hoffman estates.
We are an elderly couple who had to make a 24 hour turn-around trip from the Detroit area to the Chicago area. We arrived about 11:00 am expecting to use the public restrooms to change clothes and then drop our bags. We checked in with the very pleasant desk associate and he said they had a room ready for us. What a lovely surprise. The room was very clean and welcoming. We will not hesitate to stay at this hotel in the future. Thank you
Beds were too soft. Came out with a backache.....otherwise good
The entire stay was great. The staff went above and beyond to meet our needs. We ate all of our meals at the hotel restaurant. The service there was exceptional. The food was delicious. Even the Starbucks employee was great. She was so sweet. I would stay there again no questions asked.
Great experience, hotel staff was very helpful. The Wi-Fi service wants you to sign-up for Marriott rewards, which was a bit of a pain but easily handled. The breakfast, was 16$ a person, and I was very disappointed. The french toast(chocolate chip), was soggy and cold. The eggs were dry, and the fruit variety was very limited. I'd suggest going to a place nearby if you are looking for breakfast.
It is a very clean facility. From the lobby to the room the building is well maintained. All of the staff members that we interacted with with very pleasant. Would recommend to any business traveler.
Chicago Marriott Northwest is located within a mile (2 km) of Sears Center and Arboretum of South Barrington. This 295-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free self parking.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee weekdays from 6:30 AM to 9:30 AM.
All 295 rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find WiFi and 32-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Safes, phones, and ironing boards are other standard amenities.
At Chicago Marriott Northwest, guests enjoy an indoor pool, a 24-hour fitness center, and WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Second time here at this hotel. Both times I had excellent service at the front desk. Restaurant was still closed but bar was open and employee there was also great.
Thank you for taking a moment to share your feedback. Our frontline team is definitely looking forward to having our dining programs reintroduced. If you're in the area again, give us a call, and we'll let you know where our progress is. Have a great holiday season!
Convenient in and out near freeway and good eating options in the mall next door, this Marriot was just what I needed. Friendly staff, big central open area and Starbucks in the morning made this a great stay for a weary traveler.
Customer service was wonderful. Room was very clean and well cared for. Quality of room was great for the price. Only flaw was not having any kind of breakfast, just free coffee. I'll definitely visit again.
Excellent value. only complaint was no breakfast avail.
The bathroom was not clean some of area and i lost some cash left my bag after cleaning room.
This hotel needs an update. It’s very dated. Old stale carpets etc
Blood on sheets. Had to switch rooms. Only got a breakfast voucher and basic apology.
More than excellent. Breakfasts was great too!!! Near to all not far from church and shopping!!
Beautiful property, up to date rooms, affordable, and professional staff. I was pleasantly surprised.
Thank you for your review, and for choosing the Chicago Marriott Northwest! I hope your New Year is off to a great start! We look forward to your next visit!