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HYATT house Chicago/Schaumburg

3.5 star property

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Photo gallery for HYATT house Chicago/Schaumburg

Bar (on property)
Lobby
Exterior
Bar (on property)
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1251 American Lane, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪11 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min drive‬
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for One Bedroom Queen Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Queen Suite

  • Sleeps 4
  • Free WiFi

View all photos for Queen Studio High Floor Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Queen Studio High Floor Suite

  • Sleeps 2
  • Free WiFi

View all photos for Queen Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Queen Studio Suite

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom

7.6 out of 10
Good
(22 reviews)
  • 585 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(114 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

7.8 out of 10
Good
(19 reviews)
  • 660 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed (High Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(8 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Schaumburg

Woodfield Mall is within a mile (2 km) of HYATT house Chicago/Schaumburg, and other popular sites like LEGOLAND® Discovery Center are within a couple of miles (3 km). This 3.5-star hotel has 134 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Woodfield Mall - 11 min walk - 0.6 miles
  • FireZone - 14 min walk - 0.8 miles
  • LEGOLAND® Discovery Center - 3 min drive - 1.2 miles
  • Jump Zone - 4 min drive - 1.6 miles
  • Schaumburg Convention Center - 4 min drive - 1.8 miles

Getting around

  • Roselle Medinah Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Red Robin - ‬16 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Hooters - ‬12 min walk

About this property

HYATT house Chicago/Schaumburg

At HYATT house Chicago/Schaumburg, guests have access to a gym, a sauna, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Kitchens, MP3 docks, and sitting areas are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Bar (on property)
Hyatt Place Chicago/ Schaumburg
Schaumburg
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,001 reviews
$112 nightly
The price is $129
Jun 14 - Jun 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Basketball
  • Bicycles
  • Gym
  • Pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75 per week
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Cleaning deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Chicago/Schaumburg
HYATT house Hotel Chicago/Schaumburg
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Hyatt House Chicago Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Summerfield Suites Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel Schaumburg

Frequently asked questions

Is a free cancellation option available at HYATT house Chicago/Schaumburg?

HYATT house Chicago/Schaumburg provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at HYATT house Chicago/Schaumburg?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at HYATT house Chicago/Schaumburg on May 31, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near HYATT house Chicago/Schaumburg?

This hotel is located in Schaumburg, a short 16-minute walk from Woodfield Mall and also 14 minutes on foot from FireZone. You'll also find LEGOLAND® Discovery Center and Topgolf within a short drive.

Is there parking available at HYATT house Chicago/Schaumburg?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does HYATT house Chicago/Schaumburg feature a casino at the property?

No, HYATT house Chicago/Schaumburg doesn't have a casino.

Is there an indoor pool at HYATT house Chicago/Schaumburg?

No, there is no indoor pool at this hotel.

What do couples enjoy most about HYATT house Chicago/Schaumburg?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a sauna and a free daily breakfast.

Does HYATT house Chicago/Schaumburg have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does HYATT house Chicago/Schaumburg feature a restaurant that includes a breakfast menu?

HYATT house Chicago/Schaumburg offers free buffet breakfast each morning though there is no restaurant.

Does HYATT house Chicago/Schaumburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at HYATT house Chicago/Schaumburg for a fee of USD 75 per accommodation, per week. A deposit of USD 75 per week is collected.

Does HYATT house Chicago/Schaumburg have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to HYATT house Chicago/Schaumburg?

The closest major airport to HYATT house Chicago/Schaumburg is Chicago O'Hare Intl. Airport (ORD), which is 14.6 mi away (25 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 13.5 mi away (29-minute drive).

Are there rooms with balconies at HYATT house Chicago/Schaumburg?

No, there aren't any guestrooms with balconies at HYATT house Chicago/Schaumburg.

HYATT house Chicago/Schaumburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Stayed 2 nights in Jan 2026

2/10 Terrible

Jasmine

Disliked: Cleanliness, amenities
Microwave was very unclean and the hotel does it look like the pictures much
Stayed 3 nights in Feb 2026

2/10 Terrible

Jasmine

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room looked very dingy. My closet door was off the hinges, I had to clean with my own wipes the dirty areas and it was just very underwhelming. I was going to force myself to stay another night but I couldn’t. The breakfast was very sad. There’s an omelette station advertised but the paper was turned for the hours. I was expecting a better breakfast like shown in the pictures. There was also unprofessional attire for the maintenance associates. I don’t believe that a Beer shirt is company attire for a “nice” hotel. This really turned me off from staying in Schaumburg, it’s gotten run down over the years and I do not plan on staying after this last trip.
Stayed 1 night in Feb 2026

4/10 Poor

Misty

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Well I give it the 2 stars fo Paulina and Alice! They are amazing. Sadly l, nothing else went right from the non existent hot water and no heat or television or latching front door etc. lest we even discuss the smell of the facility.
Stayed 5 nights in Feb 2026

2/10 Terrible

Kristi

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Hotel didn’t have hot water the whole time we were there. Got switched to a different room. Walked in the new room and it hadn’t been cleaned. Got switched again. Still no hot water and toilet flushed every couple minutes.
Stayed 3 nights in Feb 2026

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a good experience. Staff was helpful and courteous. Breakfast was a pleasant experience as well.
Stayed 1 night in Feb 2026

2/10 Terrible

Victoria

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water for the 3 nights we stayed for an athletic competition. They would “reset it” often which would result in just shy of ice cold water for 5 mins. The toilet ran all night in our room. We ran out of toilet paper. The hot tub pump was also broken and the water was brown- several kids were swimming in it and subsequently got ill. The compensation we got refunded for the stay was 30%… do not stay here. Ever.
Stayed 3 nights in Feb 2026

2/10 Terrible

Courtney

Disliked: Staff & service, amenities
We stayed 3 nights(it was prepaid and non refundable as well as a very busy weekend otherwise I would have left the first night!), we had absolutely no hot water until our third night. That meant that our athletes were unable to shower after a full day of cheer. The hot tub was brown tinted because it wasn’t working properly. They ran out of towels and we had children in the pool. They said sorry we don’t have any because we are fully booked. The front desk lady eventually brought us hand towels to try and dry them off. The place is filthy and outdated. They said they would move us the first night and that turned into us getting a room that had hot water just to shower in but that never happened. They kept trying to say it was only a couple rooms affected but we were there with a cheer team and none had hot water along with other hotel guests we talked to. The front desk lady was the only one that admitted to all the problems and tried to help the best she could but I will NEVER stay at another Hyatt. It is a health violation to not have hot water, there is no way their linens are being properly washed then either.
Stayed 3 nights in Feb 2026

6/10 Okay

Megan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was no hot water during the entirety of our stay. When I called the front desk to inquire, the receptionist was quick to dismiss it and to get off the phone. When I spoke with a manager he was very kind and comped part of our stay for the inconvenience.
Stayed 3 nights in Feb 2026

2/10 Terrible

Adam

Liked: Staff & service
Disliked: Amenities
No hot water in the room all day and night. Not great
Stayed 1 night in Feb 2026

8/10 Good

DeWayne E, Berwyn

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in. Friendly and helpful staff
Stayed 1 night in Feb 2026

2/10 Terrible

Shante

Stayed 2 nights in Jan 2026

2/10 Terrible

Trina

Traveled with family
Liked: Amenities
Disliked: Staff & service
They didn’t have any hot water had to take showers in cold water and the am front desk was rude
Stayed 2 nights in Jan 2026

10/10 Excellent

Tierra

Stayed 1 night in Oct 2025

8/10 Good

Lena

Stayed 2 nights in Jan 2026

8/10 Good

Erin

Stayed 1 night in Jan 2026

2/10 Terrible

Torranda

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here for business and had a horrible experience. I do NOT recommend staying at this hotel. We’ve stayed here 3 other times and no issues. This time there was a host of issues - no hot water, hot tub not working, TV not working, room phone didn’t work, hotel personnel didn’t seem to want to hear about the issues or do anything about it. We had no hot water in our suite for 2 days. Maintenance team said to let the water run for 30 minutes and it’ll warmup. Who lets the water run that long???? They finally moved us to a new suite, where the TV in one of the rooms didn’t work. We lost hot water Thursday night and we checked out on Friday (ice cold water on Friday even with letting the water run for 15 minutes). They told us the part to fix the hot tub would be in Monday and it would be fixed. We went down Tuesday night and still not working. We asked Wednesday night if it was fixed and still not fixed.
Stayed 5 nights in Jan 2026

2/10 Terrible

Nilambari

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are extremely outdated, with old televisions, air conditioners, and worn furniture. I booked a two-bedroom suite, and one of the bedroom bathrooms did not have hot water. The kitchen sink had a very strong, unpleasant odor—we spent hours rinsing it, but the smell persisted. The utensils were not properly cleaned, which was unacceptable. Additionally, the carpet was stained and visibly dirty. Overall, the condition of the suite did not meet basic cleanliness or comfort expectations.
Stayed 2 nights in Jan 2026

4/10 Poor

Natalie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was okay. Great coffee, but thats about it. Will not be staying here again. Not for what i paid. My room didnt even look closely like for the room that i paid for.
Stayed 2 nights in Dec 2025

4/10 Poor

George

Traveled with partner
Disliked: Amenities, property conditions & facilities
Had to change rooms due to a lack of hot water. The "new" room had the same issue. Also, fixtures in the first room were broken.
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing & the room was ver clean. My only complaint was that the pool area was very very cold. Other than that my stay was great.
Stayed 2 nights in Dec 2025

6/10 Okay

Rachel Beatrice

Stayed 1 night in Dec 2025

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The building overall seemed dirty and ill cared for.
Stayed 1 night in Dec 2025

8/10 Good

Elena, Urbana

Traveled with family
Liked: Cleanliness, amenities
The property is older, which shows in the peeling paint here and there, dated windows, and worn furniture, but everything was clean. Beds were very comfortable. The staff members we interacted with were polite and helpful. The 2‑bedroom suite was a great fit for our group, and the large, updated bathrooms in each bedroom were a pleasant surprise. As a bonus, each room in the suite had its own temperature control. Unfortunately, we had no hot water in our room throughout our stay. The showers remained cold despite running the water for a long time, and by the third morning the "hot" water felt icy. At that point we reported the issue to the front desk, and they did take action, but the problem wasn’t resolved before we checked out. Location is 22 min from O'Hare, Uber estimate was $50 early morning.
Stayed 2 nights in Dec 2025

10/10 Excellent

LIZET

Stayed 1 night in Nov 2025

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