Skip to main content
Beginning of main content

HYATT house Chicago/Schaumburg

3.5 out of 5.0

Recent guest reviews

Had an awesome time the only thing that was not working was HOT TUB not to many bubbles other than that everything else was excellent

I was told that there are construction going on this property until March which was fine to me but there were other things need to be addressed like no hot water in the first 15 minutes in the shower booth or no build-your-own omelet at breakfast. Actually they removed a bathtub which I liked for our 1-year old son. The front desk told me that I need to wait about 10-15 minutes until hot water comes out from the faucet which I didn't expect. Maybe it was a temporary for our room. You will also have a breakfast at a small meeting room while the lobby is being renovated just outside of the room. They covered the area with vinyl thus you are okay to eat food. In addition, you have to enter the building from the back and can't use a parking lot in front of the building. This visit was made in February and I am planning to visit again in the middle of March so I hope the renovation is complete by then (or maybe not?). I like this property because the staffs have been friendly and the room has been spacious and cozy for us with a full kitchen and I hope they continue provide a same satisfaction after the renovation.

Staff was wonderful at check-in the room was nice: clean and roomy. I would've rated it higher, but they're under construction in making room for a bar.

They promised a shuttle for area attractions but said they changed their plans on that and would not provide this. However, the manager was very gracious and had employees drive us anyhow! Wow!

I travel often to Schaumburg for work and have stayed at many of the hotels in the area. This is a relatively new hotel and I only stayed there because those I regularly stay at were all full. I am so happy that I found this hotel and it will be my new "go to" when I come in headquarters.

I wish the pool was bigger and at least 5 feet.Thats all.

Staffs are friendly and kind. Overall condition of hotel is nice and quiet. Comfortable stay with my family.

The hotel is in good condition.clean comfortable. Breakfast has lots of meat and fruit selection. Omelet is quite good and healthy.

The Hyatt House Schaumburg is by far one of the most outstanding hotels I've visited in my travels. Their staff was tremendously professional, kind, and helpful in navigating the surrounding area, going so far as to arrange my airport transfers and providing shuttles to the nearest Metra station and conference center as needed. Their breakfast selections were diverse, fresh, and delicious, as was their free nightly cocktail and appetizer hour. The room was spacious, clean, and fully stocked with any and all travel necessities. I highly recommend this hotel to anyone traveling to the Schaumburg area!!

This extended stay Hyatt is adequate, but not really as nice as I expect from Hyatt.

Clean, comfy rooms, great bathrooms, loved the kitchen area with full refrigerator, stove, and microwave

This was a very good hotel to stay in. I was in one of the rooms almost a week. The breakfast and nightly food is great. The staff is friendly and go out of their way to help. The décor is a bit outdated, but well maintained and clean in the rooms. You can even open the windows for a bit of fresh air which is hard to find anymore.

Super nice. breakfast was delicious love the sauna and jacuzzi pool water a little bit cold but ok will recommend to friends

Nice business hotel was extremely nice for a weekend with friends. Full size fridge! We changed our room to be closer to friends, the hotel was happy to accommodate us. Breakfast was good as well (full and warm).

Loved the warm lobby and excellent included breakfast!

Although the rooms were showing their age a bit, they were well kept and clean. The small kitchenette allowed us to make a few meals in our room. As our granddaughter ended up staying with us, it made a little home away from home. About our granddaughter, we didn't initially plan on having her stay over with us, we asked the front desk if she could stay over. They were wonderful! They opened the sofa bed, changed the sheets and didn't charge any additional fees! This really made us happy. The morning breakfasts were good and our granddaughter looked forward to waking up, running downstairs to see what she would eat. When we took her back to our daughter, our granddaughter told her mom about how much she liked staying at "her" hotel.

I couldn't locate places I needed to be and I was given easy instructions to get there. I was lost, called the hotel, and got back easily. They were great helps.

Clean, spacious, and great continental breakfast. Staff very friendly and polite

We were very pleased with our stay. The hotel staff was friendly, and even though their computers were down when we arrived, our check-in was handled smoothly and promptly. Our room was perfect-clean, inviting and comfortable. The breakfast buffet was the best I've ever had! The made to order omelets were our favorite. And it wss refreshing to find a hotel that served name brand coffee. The location was perfect for us, right in the middle of everything we wanted to do. We are already planning another stay in a couple of months.

Staff were very nice and help. Breakfast was excellent and the rooms were well furnished. I'd stay again.

1251 American Lane Schaumburg IL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of Woodfield Mall, HYATT house Chicago/Schaumburg is within 2 miles (3 km) of Ned Brown Forest Preserve. This 3.5-star hotel has 134 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. Legoland Discovery Center and Schaumburg Medieval Times are also nearby.


Dining

Free hot/cold buffet breakfast is offered each morning.


Rooms

All 134 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. MP3 docks, coffee makers, and free newspapers are also standard.


Property features

At HYATT house Chicago/Schaumburg, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.

Room options

Suite, 1 Bedroom

Queen 1 | Sleeps 4

Suite, 2 Bedrooms

Queen 2 | Sleeps 6

Room, 1 Queen Bed (High Floor)

Queen 1 | Sleeps 4

Guest reviews for HYATT house Chicago/Schaumburg

Everyone (12) Couples (19) Business (2) Family (28) Friends (5) Other (1)
5
Everyone

Had an awesome time the only thing that was not working was HOT TUB not to many bubbles other than that everything else was excellent

By on Jun 5, 2018

Review comment responded on Jun 16, 2018

I am truly sorry for the hot tub inconvenience! - I will defiantly follow up with my staff so we can avoid those issues to repeat themselves. Your feedback si very much appreciated!

2

under construction is okay but no hot water?

Everyone

I was told that there are construction going on this property until March which was fine to me but there were other things need to be addressed like no hot water in the first 15 minutes in the shower booth or no build-your-own omelet at breakfast. Actually they removed a bathtub which I liked for our 1-year old son. The front desk told me that I need to wait about 10-15 minutes until hot water comes out from the faucet which I didn't expect. Maybe it was a temporary for our room. You will also have a breakfast at a small meeting room while the lobby is being renovated just outside of the room. They covered the area with vinyl thus you are okay to eat food. In addition, you have to enter the building from the back and can't use a parking lot in front of the building. This visit was made in February and I am planning to visit again in the middle of March so I hope the renovation is complete by then (or maybe not?). I like this property because the staffs have been friendly and the room has been spacious and cozy for us with a full kitchen and I hope they continue provide a same satisfaction after the renovation.

By on Mar 7, 2018

Review comment responded on Mar 13, 2018

Hello, Thank you very much for your feedback! I am very glad that you were happy and satisfied with our staff! I am deeply apologizing for the issues that you experienced. Please rest assured that we will provide the same guest satisfaction and maybe even better after the renovation which is coming soon. Thank you again for your time !!

4

nice hotel close to a mall and plenty of restauran

Everyone

Staff was wonderful at check-in the room was nice: clean and roomy. I would've rated it higher, but they're under construction in making room for a bar.

By on Feb 21, 2018

Review comment responded on Feb 28, 2018

Hello, Thank you very much for your feedback! Please accept our sincere apologies from all us. We are in the process in renovating our Lobby and hopefully you will give us another opportunity to better serve you! If is anything that you will need please let us know and we will be more than happy to assist you.

3

hotel was under renovation, looked poorly.

Everyone

They promised a shuttle for area attractions but said they changed their plans on that and would not provide this. However, the manager was very gracious and had employees drive us anyhow! Wow!

By on Feb 2, 2018

Review comment responded on Feb 5, 2018

Hello, Thank you very much for your feedback I I really appreciate your time. Again,I am truly sorry for your inconvenience! I hope you will give us another opportunity to serve you back in the future!

5

business in schaumburg

Everyone

I travel often to Schaumburg for work and have stayed at many of the hotels in the area. This is a relatively new hotel and I only stayed there because those I regularly stay at were all full. I am so happy that I found this hotel and it will be my new "go to" when I come in headquarters.

By , from Denver on Nov 12, 2017

5
Everyone

I wish the pool was bigger and at least 5 feet.Thats all.

By on Sep 17, 2017

4

quiet place to stay with family.

Everyone

Staffs are friendly and kind. Overall condition of hotel is nice and quiet. Comfortable stay with my family.

By , from Dallas, TX on Aug 3, 2017

4
Everyone

The hotel is in good condition.clean comfortable. Breakfast has lots of meat and fruit selection. Omelet is quite good and healthy.

By on Jul 7, 2017

5

outstanding hotel, staff and amenities *****

Everyone

The Hyatt House Schaumburg is by far one of the most outstanding hotels I've visited in my travels. Their staff was tremendously professional, kind, and helpful in navigating the surrounding area, going so far as to arrange my airport transfers and providing shuttles to the nearest Metra station and conference center as needed. Their breakfast selections were diverse, fresh, and delicious, as was their free nightly cocktail and appetizer hour. The room was spacious, clean, and fully stocked with any and all travel necessities. I highly recommend this hotel to anyone traveling to the Schaumburg area!!

By , from Massachusetts on Aug 22, 2016

3

adequate

Everyone

This extended stay Hyatt is adequate, but not really as nice as I expect from Hyatt.

By on Apr 17, 2016