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Wyndham Garden Schaumburg Chicago Northwest

3.0 out of 5.0

Recent guest reviews

Fairly decent rooms hot breakfast and over all clean room. Would stay here again if I'm ever back in the area

The staff was exceptionally helpful and friendly! The hotel looks to need some updating upon arrival, but was average overall. Our room was not cleaned well, so to compensate we were given two passes for the breakfast buffet in the morning. When we arrived the next morning there was no warm food on the buffet. All items had to be ordered ala carte and then cooked and brought to the table. We had a conference to attend, so this left us with very little time to enjoy any of our breakfast. I know that they meant well, but a breakfast buffet should have the items ready to eat, not ready to order from the kitchen. Overall, the staff was the best part of this hotel!

Clean comfortable stay, quick one night. Friendly helpful check in

Nice and clean hotel. Staff very friendly. Lobby was nice. Check in was very quick

Comfortable hotel Very quiet loved it Clean room And really liked the breakfast .....

We stayed in a King room, it was beautiful the bathroom is nice the shower pressure is awesome. The property was located in a bit of a vacant area but the restaurant next door was to die for. Management however was always flusterd and all over the place. You have to schedule then shuttle and even then it is not promised to you. The room service missed 2 items off of my breakfast plate and argued wit me about it only for me to say read your menu and they realized they're mistake. I still got charged for it full price. Wasn't a fan of the staff at all but the hotel itself the rooms are all wonderful.

Overall this hotel is pretty ok...however, we were placed in a room (room 125) that is had an enormous amount of noise issues throughout the entire night. The elevators must be broken or too close to the room because every time someone used them there was a very loud noise that woke us up all night long...not to mention the toilet was running and that was loud as well. We had a horrible night sleep and the staff were apologetic, but did not offer to move us when we called and asked about the noise. Now we are exhausted :(

Was attending a seminar at hotel very close - outrageous price. The price was great and the Entre bar was especially - good food. Will easily stay there again if an event is booked at the convention center.

Overall very good. The staff was friendly and helpful. The room was clean, but the bed was hard. Good location for west Chicago suburb shopping.

It was nice nothing bad to say I will stay there again

We were second time at this hotel. First time, a year ago, was OK considering the good discount. Was not great, but nothing to really to complain about. This time was not acceptable, even for significant discount. The bathroom was all clogged (the sink and the bowl), the hot water was not hot, was only a little warm (while outside subzero temps), concerning for bathing little kids. The complimentary breakfast bearly met the minimum acceptable, far from good. The personnel at front desk was great though, very kind and helpful. We will not go back.

Stayed for one night during a educators conference being held at another nearby hotel. That hotel was $200 a night and I only paid $60 here. The room was very clean and comfortable. Staff was super friendly. I even got a call from the front desk 10 minutes after I got to my room to make sure everything was ok. The sink in the bathroom was not draining properly,but other than that it was a great stay.

I was greeted by Carmello when I arrived after being lost in Chicago in the snow, he was very calm and didn't talk too fast and try to rush me along. I needed a calm moment after my adventures. :-)

Horrible experience. The sleep number remote didn't work. The bed and pillows were hard and uncomfortable. The towels had stains on them and there weren't enough of them. Additionally, the TV remote didn't work very well, and there wasn't a channel guide. The guests in the next room were rude and noisy. Had to call the front desk and complain three times. I would never stay there again.

I needed a place to stay just for one night, and this hotel provided a great price and a great room . It was just what I was looking for.

I stayed in a typical King Size room on the first floor. This trip & hotel were paid in advance. I gave my credit card to the hotel at check in - which is typical. The room was clean but ordinary. They were suppose to have Sleep Number beds but there wasn't one in this room. The walls are VERY VERY thin. You can hear everything that goes on in the rooms and hallway. I was awakened several times. The cleaning staff was not on a regular schedule so it was hit or miss if they would try to come by when you were still in the room. (Example: 4:30pm on a Saturday but 9:00am on a Monday) The best part (sarcasm) was being double charged. I wound out AFTER I checked out that the credit card I have them to hold for "incidentals" was charged the daily room rate 3 days in a row. Why? The clerk couldn't tell me, but assured me that it would be taken off my card. It hasn't yet! I will not stay here again!

I wasn't happy about checking in and being told that they also had to charge my credit card for a incidental fee of $30 which was to be released once we checked out. Come to find out they charged me twice for this fee and I have not received anything back on my card yet and it's been 4 days!! Also we were not made aware that breakfast wasn't free it was $7.95 a person. Awfully steep for breakfast at a hotel! But the hotel was located in a great area and easy to find. Also the rate we got was great! The room was very nice and comfy!!

Woodfield area without the traffic. Sleep number bed. Only problem was parking as there was a wedding reception in progress. Also does NOT include breakfast.

I really can't say anything good about this hotel. Definitely not worth the $139 +tax price. Bed was horrible hotel was run down. Breakfast was in the cheaply furnished bar and very soso. Stay away.

the location is 30 mins from the center of the city, reasonable price and clean, comfortable king bed, love it a lot

Room options

Room, 2 Double Beds (Spacious)

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Wyndham Garden Schaumburg Chicago Northwest

Everyone (5) Business (7) Couples (8) Family (2) Other (3) Friends (1)
5
Everyone

Fairly decent rooms hot breakfast and over all clean room. Would stay here again if I'm ever back in the area

By on Aug 28, 2017

3

great people not so great hotel

Everyone

The staff was exceptionally helpful and friendly! The hotel looks to need some updating upon arrival, but was average overall. Our room was not cleaned well, so to compensate we were given two passes for the breakfast buffet in the morning. When we arrived the next morning there was no warm food on the buffet. All items had to be ordered ala carte and then cooked and brought to the table. We had a conference to attend, so this left us with very little time to enjoy any of our breakfast. I know that they meant well, but a breakfast buffet should have the items ready to eat, not ready to order from the kitchen. Overall, the staff was the best part of this hotel!

By on Mar 4, 2017

4
Everyone

Clean comfortable stay, quick one night. Friendly helpful check in

By on Jan 21, 2017

5
Everyone

Nice and clean hotel. Staff very friendly. Lobby was nice. Check in was very quick

By , from hanover park il on Sep 26, 2016

4
Everyone

Comfortable hotel Very quiet loved it Clean room And really liked the breakfast .....

By on Jul 17, 2016

3

hotel was great, management unorganized

Singles

We stayed in a King room, it was beautiful the bathroom is nice the shower pressure is awesome. The property was located in a bit of a vacant area but the restaurant next door was to die for. Management however was always flusterd and all over the place. You have to schedule then shuttle and even then it is not promised to you. The room service missed 2 items off of my breakfast plate and argued wit me about it only for me to say read your menu and they realized they're mistake. I still got charged for it full price. Wasn't a fan of the staff at all but the hotel itself the rooms are all wonderful.

By on Sep 12, 2015

1

room 125 -- you won't get any sleep

Families

Overall this hotel is pretty ok...however, we were placed in a room (room 125) that is had an enormous amount of noise issues throughout the entire night. The elevators must be broken or too close to the room because every time someone used them there was a very loud noise that woke us up all night long...not to mention the toilet was running and that was loud as well. We had a horrible night sleep and the staff were apologetic, but did not offer to move us when we called and asked about the noise. Now we are exhausted :(

By on Sep 8, 2015

4

quick businss tgrip

BusinessTravelers

Was attending a seminar at hotel very close - outrageous price. The price was great and the Entre bar was especially - good food. Will easily stay there again if an event is booked at the convention center.

By on Aug 29, 2015

4

best western overnight

Singles

Overall very good. The staff was friendly and helpful. The room was clean, but the bed was hard. Good location for west Chicago suburb shopping.

By on May 29, 2014

5

nice getaway

Couples

It was nice nothing bad to say I will stay there again

By on Mar 31, 2014