Hyatt Regency Schaumburg Chicago3.5 out of 5.0
Recent guest reviews
The keys didn't work and they had to send someone to change the batteries of the lock which wasn't that bad but why wouldn't they fix that problem before. On Orbitz it said breakfast included when I booked but it wasn't when I got there
The breakfast buffet is NOT worth 20$. You've got to be kidding me. I am glad I had a breakfast voucher or I would have made a complaint. There were no sugar free options, like jams and syrups for people like me who are diabetic or have to watch their blood sugar. You have NO non fat yogurts either, and I love yogurt for breakfast. Also, how about to-go boxes? Myself and I am sure others are there for business and don't have the time or even want to have to sit down and eat amongst strangers when we are in a hurry. And have to deal with a waiter, where they make you feel guilty and need to tip (which I didn't). I just want to grab a hot meal and go.
It would have been nice to know that this hotel was under renovation. The good news or is it more bad news its because the hotel needs a renovation.
We booked this hotel because it showed that it was very close to the city but when we landed and put it on the gps it was 45 minutes away from the city, we try to get placed somewhere else but we couldn't. Hotel wasn't bad, there are plazas near by it with shipping stores and restaurants but nothing impressive.
cannot say enough about the friendliness of the staff. everyone was very nice and helpful. a definite asset! the room was average, assumed it to be bigger. the hotel seemed like an old converted building but with little charm. the pool was not clean and seemed to be in serious need of maintenance. we normally swim everyday, we went once. breakfast buffet was very good!
it was a very nice stay. we stayed there for a place to sleep and then continue our trip. i love the eniviromment.
Located just North of Woodfield mall, this hotel is very convenient. The staff was super friendly, room was spacious, and room was very clean. All in all a very restful night.
It was a holiday weekend and the hotel was full. The staff was clearly overwhelmed and simply could not handle the groups that were staying there. But this is Hyatt Regency. The brand definitely means quality. In this case, they clearly failed miserably.
There were 5 members of the family staying that weekend to celebrate our grandsons birthday.
Our experience at the Hyatt Regency in Schaumburg was incredible. The guest service is awesome, and amenties were fantastic. The total experience, will definitely translate into a return visit!
Great service and amenities. The room was perfectly clean and tidy with Extremely comfortable beds which lead to a great stay.
the stay was comfortable and the staff friendly. parking is little further away from the door. room was clean and well maintained.
We were first put in a room with baby crying next door. The staff was willing to arrange alternative for us. The bar and coffee shop was great. However, the pool was dirty. Gym was very small.
We had an amazing experience when we stayed here for an expo. The event space was large and elegant and that traveled throughout the entire hotel. The rooms were clean with super comfortable beds and the staff was by far the best I have ever interacted with. On my last day there the staff knew me by name and wished me safe traveling. Absolutely a top of the line hospitality experience! I would highly recommend this hotel for a leasure or business stay.
The hotel overall is nice. The price to stay though should have some items included, like breakfast, social hour, etc. I would definitely recommend it.
The hotel was fine. but it was far away from what I expected and windows were inside hotel so no sun can get in but over all it was good for the price.
I stayed there for the Vampire Diaries convention and had a great time! The staff was very courteous and professional. I had an issue where I was over charged, but it was fixed right away with no other inconveniences. They did offer a free stay, but I wasn't that upset. Overall experience was perfect! Loved it! The cleanliness was superb!
I found Hyatt to be a decent place to stay when visiting Chicago. The rooms were clean, beds comfortable. They could have added a table and couple of chairs in the rooms. No elevators to the second floor
Everything was near. staffs were kind. can't be better.
We stayed at your hotel on 10/4/2014 for a wedding. We had a wonderful time, and the food was great.
Hyatt Regency Schaumburg Chicago is located within a mile (2 km) of Woodfield Mall and Legoland Discovery Center. This 459-room, 3.5-star hotel has a restaurant, an outdoor pool, and an indoor pool. Also near this Schaumburg hotel are Heritage Park and Arlington Lakes Golf Club.
This hotel serves as home to a bistro, which has pool views and specializes in French cuisine, along with a cocktail bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.
Hyatt Regency Schaumburg Chicago's 459 rooms are air-conditioned and provide iPod docks, coffee makers, and laptop-compatible safes. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Phones, ironing boards, and desks are other standard amenities.
Hyatt Regency Schaumburg Chicago features an indoor pool, an outdoor pool, and a fitness center. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 21 meeting rooms, and a conference center.