The staff was polite and the place was spotless. Coveniently located to restaurants and stores. Plenty of space and access for mobile devices. I was able to work in peace while on a mini vacation to see friends and family.
The water was brown!!! Scared to take a shower or bath.
The 5th floor was in sore need of remodeling. Carpets worn and tattered. Wall paper peeling. Not what I was expecting from a 4 star hotel at all.
I can’t sleep because a lot of terrible noises in beside my room from 12-2am! I call the receptionist 3 times but nothing changes!
Better than we were aspecting. Good quality and services
Had a great stay the breakfast was very delicious and the room are very clean an nice
Older room with a small shower. The room was probably for handicapped assessibility.
The bed and pillows were real comfortable and clean. The room itself was clean and fresh. We had a slight issue as the A/C would not kick on but, front desk had maintenance come up and fixed it right away.
It was a wonderful stay at the Hyatt Regency. They did have a couple of issues during our stay where there was a leak in the lobby ceiling but they handled it well & safely. The room was very comfortable & clean! We would for sure stay there again!
Great clean spacious room, Good location with great dining options near by.
We have been staying at the Hyatt Schaumburg for over fifteen years. We shop in Chicago often for our business. Always treat us like family!
There wasnt a mention of a incidental fee on your website. But i would have been okay with that, I just didnt appreciate the way the hostess handeled it. When i approached the hotstess, she asked my name(I gave it to her) and even though the SELF kiosk was facing me, she took my card, inserted it and said, "there's a 50.00 incidental fee. Insert your pic code". There is a pitfall there. I should have been the 1 to insert my card, not her. She should have explained the incidental fee to me BEFORE she took it amongst herself to insert my card. She charged me first, without asking if i were okay with the charge. Took my card and placed the charge first without asking if I were ok with the charge
Good place for a single night stay. Pleasant staff with quick check in. The corner room was very quiet. The biggest complaint would have been the breakfast. Scrambled eggs were under done, sausage and bacon were very salty.
Woodfield Mall is a short stroll from Hyatt Regency Schaumburg Chicago, and other popular attractions like Legoland Discovery Center are within a mile (2 km). This 4-star hotel has 459 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.
To-go breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
Hyatt Regency Schaumburg Chicago's 459 rooms provide iPod docks, coffee makers, and laptop-compatible safes. Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Phones, ironing boards, and desks are also standard.
At Hyatt Regency Schaumburg Chicago, guests have access to a fitness center, free WiFi in public areas, and a conference center. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
The staff was polite and the place was spotless. Coveniently located to restaurants and stores. Plenty of space and access for mobile devices. I was able to work in peace while on a mini vacation to see friends and family.
Thank you for staying with us! Please contact us if you would like to share additional feedback.
The water was brown!!! Scared to take a shower or bath.
Good Morning, we do apologize for the inconvenience this may have caused you we had a water pipe replacement done.
The 5th floor was in sore need of remodeling. Carpets worn and tattered. Wall paper peeling. Not what I was expecting from a 4 star hotel at all.
Thank you for your response
I can’t sleep because a lot of terrible noises in beside my room from 12-2am! I call the receptionist 3 times but nothing changes!
Good Evening we extremely sorry for the inconvenience of the noise complaint can I please ask you to give us a call at the hotel and ask for Domenica we will like to speak to you and be able to compensate your stay
Better than we were aspecting. Good quality and services
Thank you for staying with us, we are glad you enjoyed your stay.
Thank you for your feedback. We hope to see you again soon. Have a wonderful New Year!
Had a great stay the breakfast was very delicious and the room are very clean an nice
Happy to hear you enjoyed your stay. Have a wonderful holiday season.
Older room with a small shower. The room was probably for handicapped assessibility.
Thank you for your feedback, We sincerely apologize that we didn't meet your expectations. We hope we can welcome you again in the near future.
Thank you for staying with us! We hope to see you again in the future.