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Hyatt Regency Schaumburg Chicago

4.0 out of 5.0
Overview Reviews Amenities & Policies
1800 East Golf Rd, Schaumburg, IL
1-844-663-2269
4.0
out of 5
"Good!"
See all 143 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

The bed and pillows were real comfortable and clean. The room itself was clean and fresh. We had a slight issue as the A/C would not kick on but, front desk had maintenance come up and fixed it right away.

It was a wonderful stay at the Hyatt Regency. They did have a couple of issues during our stay where there was a leak in the lobby ceiling but they handled it well & safely. The room was very comfortable & clean! We would for sure stay there again!

Great clean spacious room, Good location with great dining options near by.

We have been staying at the Hyatt Schaumburg for over fifteen years. We shop in Chicago often for our business. Always treat us like family!

There wasnt a mention of a incidental fee on your website. But i would have been okay with that, I just didnt appreciate the way the hostess handeled it. When i approached the hotstess, she asked my name(I gave it to her) and even though the SELF kiosk was facing me, she took my card, inserted it and said, "there's a 50.00 incidental fee. Insert your pic code". There is a pitfall there. I should have been the 1 to insert my card, not her. She should have explained the incidental fee to me BEFORE she took it amongst herself to insert my card. She charged me first, without asking if i were okay with the charge. Took my card and placed the charge first without asking if I were ok with the charge

Good place for a single night stay. Pleasant staff with quick check in. The corner room was very quiet. The biggest complaint would have been the breakfast. Scrambled eggs were under done, sausage and bacon were very salty.

Everything was great except for the beds and the thin doors. The mattresses are extremely firm and difficult to get a good nights rest. Several kids running in the hallway and the room doors are very thin. Other than that zero complaints. Breakfast, Outdoor Pool, and check in/check out was great.

It was affordable but the room was not very clean by any means.

I checked in at 3:00 PM, left to see the town and came back at 11:00 PM , opened my room door to find another people already occupied the room and their sh*t all over the place. Went down to the front desk and asked why that happened, the answer was I don't know, while I was talking to them, another female customer came in to return her key because they checked her in to a room that already occupied. I took my kids and left, I was worrying about somebody walk into my room while I am sleeping.

Staff was friendly and proactive, had no problem getting an early check in and last minute laundry service. Comfortable bed in the room with plenty of space for me to work from my laptop at either the provided desk or couch, the only negative I could have is the rain fall shower head didn't seem to have much pressure behind it but if that's the worst thing i can complain about they are doing a great job. I've stayed here before and enjoyed it but it is even better now since they did the face lift, great lobby bar with friendly bartenders. Staying in this area gives you easy access to the freeway and is right across the street from one of the best malls in america surrounded by all kinds of restaurants. Will most likely stay here again the next time I'm inn the Chicago land area.

We booked at this hotel after we saw the good reviews. However, the rooms are all outdated and very small. The heating system needs updating as well so it doesn’t blow air all night . If people make noises outside, you can hear everything I would not stay again

We arrived around 8pm and were given a key and we went off to our room. The lobby is impressive, but the rooms are not. While not terrible, they were nothing impressive. The furniture is worn and the television had very few channels, many of which didn't work. Once we arrived in our room we found we were given a double rather than a king. No one bothered to tell us this at the desk. So then we had to go back to discuss this and we were told by multiple people that they had no king rooms available and that room types were not guaranteed if they were booked through a third party. I emphasized how important the king type was to us, and after entirely too long suddenly they were able to accommodate us. This is insanity and it makes me hesitant to ever book a hotel through Orbitz or another similar site again.

We stayed overnight on a Friday to see a late night comedy show at Woodfield Mall - beautiful lobby, friendly staff, nice amenities. My only complaint is that for paying a good amount of money, there wasn't at least a continental breakfast included. Oh, and the restaurant and bar close at 11 which seemed early and there was no fridge in our room so we couldn't store food or drinks for after what seemed the entire area closed at midnight. Would stay again.

I've stayed here twice for conferences. It is very clean and the staff was exceptionally friendly and helpful. There is a very big, nice pool for indoor laps and kids to play, as well as an outdoor pool.

Hotel and staff were wonderful. Bed was uncomfortable and noise of the staff at 1:00 a.m. Couldn't sleep.

The room was dusty and my toilet didn't work. Was only given one wash towel had to ask for more.

East Golf Rd Schaumburg IL

Hotel highlights

  • Walking distance to Woodfield Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Woodfield Mall is a short stroll from Hyatt Regency Schaumburg Chicago, and other popular attractions like Legoland Discovery Center are within a mile (2 km). This 459-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bistro, which has pool views and specializes in French cuisine, along with a cocktail bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 4:30 AM to 11:00 AM.


Rooms

Guests can expect to find 42-inch a flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a coffee maker, and a laptop-compatible safe.


Property features

At Hyatt Regency Schaumburg Chicago, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed

King 1 | Sleeps 3
$87* Per night/room Nov 8 - Nov 9

Executive Suite

King 1 | Sleeps 4

Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 1 King Bed, Corner

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Hyatt Regency Schaumburg Chicago

Everyone (23) Couples (58) Business (14) Family (28) Other (8) Friends (11)
3
Everyone

By on Oct 15, 2019

Review comment responded on Oct 15, 2019

Thank you for your feedback, We sincerely apologize that we didn't meet your expectations. We hope we can welcome you again in the near future.

4
Partner Couples

The bed and pillows were real comfortable and clean. The room itself was clean and fresh. We had a slight issue as the A/C would not kick on but, front desk had maintenance come up and fixed it right away.

By on Oct 3, 2019

Review comment responded on Oct 9, 2019

Thank you for staying with us, we are glad you enjoyed your stay.

5
Partner Couples

It was a wonderful stay at the Hyatt Regency. They did have a couple of issues during our stay where there was a leak in the lobby ceiling but they handled it well & safely. The room was very comfortable & clean! We would for sure stay there again!

By on Aug 30, 2019

Review comment responded on Oct 9, 2019

Thank you for staying with us, we are glad you enjoyed your stay.

5
Everyone

By on Aug 17, 2019

Review comment responded on Aug 17, 2019

Thank you for staying with us, we are glad you enjoyed your stay.

5
Family with small children

Great clean spacious room, Good location with great dining options near by.

By on Jun 24, 2019

Review comment responded on Jun 25, 2019

Thank you for staying with us, hopefully we can welcome you in the future.

5
Everyone

By on Jun 16, 2019

Review comment responded on Jun 19, 2019

Thank you for staying with us, hopefully we can welcome you in the future.

4
Families Business Business Travelers

We have been staying at the Hyatt Schaumburg for over fifteen years. We shop in Chicago often for our business. Always treat us like family!

By on Mar 18, 2019

Review comment responded on Apr 5, 2019

Thank you for staying with us, it's our hope that we can welcome you back in the near future.

3
Everyone

By on Oct 18, 2018

Review comment responded on Oct 21, 2018

Thank you for staying with us!

3
Everyone

There wasnt a mention of a incidental fee on your website. But i would have been okay with that, I just didnt appreciate the way the hostess handeled it. When i approached the hotstess, she asked my name(I gave it to her) and even though the SELF kiosk was facing me, she took my card, inserted it and said, "there's a 50.00 incidental fee. Insert your pic code". There is a pitfall there. I should have been the 1 to insert my card, not her. She should have explained the incidental fee to me BEFORE she took it amongst herself to insert my card. She charged me first, without asking if i were okay with the charge. Took my card and placed the charge first without asking if I were ok with the charge

By , from Ohare on Oct 7, 2018

Review comment responded on Oct 8, 2018

Good morning, Thank you so much for your feedback, We will make sure we provide additional training to our staff. We hope we can welcome you to our hotel again.

4
Everyone

Good place for a single night stay. Pleasant staff with quick check in. The corner room was very quiet. The biggest complaint would have been the breakfast. Scrambled eggs were under done, sausage and bacon were very salty.

By on Jul 16, 2018

Review comment responded on Jul 23, 2018

We are happy you enjoyed your stay!

Hyatt Regency Schaumburg Chicago

1800 East Golf Rd, Schaumburg, IL 60173
url importing https://www.orbitz.com/Chicago-Hotels-Hyatt-Regency-Schaumburg-Chicago.h5750-p2.Hotel-Reviews