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Recent guest reviews

No left turn onto Meachem road. Had to use Zurich parking lot to drive south.

The property is beautiful and decorated in neutrals and lovely to look at and enjoy. However, the bed is so hard and the pillows so mushy your head sinks in and you cant breath as it envelops your face. For a higher end hotel I was hoping for a more comfortable nights sleep. We also booked a king and got a queen. We were tired and stuck with what they gave us.

Tried 3 times with our party to make use of the shuttle......told it would take us or pick us up....all 3 times we were told the shuttle was now busy. Tap water in the rooms was terrible. Started off cloudy, then separated into cloudy/clear layers.

Since I was visiting convention center, staying in the hotel was absolutely perfect for this. Great restaurant on-prem. Nice, clean rooms.

While the room and general complex was very clean and comfortable the pool was very disappointing. It was not clean at all, so we did not use it. The location of the hotel was great as it was close to major roads. The staff was pleasant and friendly.

We did not get the room that was requested. When we arrived the room was not cleaned. We were put into another room. We had to contact the front desk because the tv did not work. The technician said that the cable was not hooked up on the tv. This was late at night. Then we found out that the remote control was broken. We just didn't even bother with it anymore.

Long wait at help desk each visit. Hair in bed that wasn’t mines, very obvious & disgusting. Ceiling had water damage, nasty. Saw spots or stains in varies places around the my hotel room. No coffee stir for making coffee. Old smelling room or unclean smell. I had to pay $15 for WiFi, huge disappointment. Thank God my visit was only for one night. I chooose this hotel for a one night staycation and it failed. No Thank you, never again.

The courtyard inside the hotel is insanely loud. You cannot get a quiet night's sleep.

The hotel was very pretty and clean. The beds were rock Hard!

No valet service and the parking is a distance from the hotel. No help with baggage!

Great hotel, supurb facilities, outstanding staff. In addition, the restaraunt is very good at doing gluten free dinning.

Overall top-notch service and a very positive experience. Great food in the restaurant as well. Thank you.

Location, friendliness, cleanliness, everything was great about this hotel. Added bonus that there's a cafe on the 1st floor w/ a decent selection of hot food & pastries, serves Starbucks coffee too.

I'm just sorry that my stay ended. Clean, helpful staff. Great pool!

I enjoyed how close it is to the great restaurants in area. It has a great view of Schaumburg from the 14th floor.

Thoreau Dr N Schaumburg IL

Hotel highlights

  • Steps from Schaumburg Convention Center
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Renaissance Schaumburg Convention Center Hotel places you next to Schaumburg Convention Center and within 2 miles (3 km) of other popular attractions like Woodfield Mall. This 4-star hotel has 500 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a 24-hour fitness center. It's connected to the convention center in central Schaumburg and also close to Legoland Discovery Center and Harper College.


Dining

Enjoy dining at one of 2 onsite restaurants including Sam & Harry's Steak House, which specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.


Rooms

All 500 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. 50-inch flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes, phones, and ironing boards. Housekeeping is available on request.


Property features

Guests of Renaissance Schaumburg Convention Center Hotel have access to an indoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Club Room, 2 Double Beds, Non Smoking (High Floor)

2 Double Beds | Sleeps 4

Club Room, 1 King Bed, Non Smoking (High Floor)

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Renaissance Schaumburg Convention Center Hotel

Everyone (14) Couples (9) Business (3) Family (12) Friends (4) Other (1)
5
Everyone

By on Apr 11, 2021

5
Partner Couples Family

No left turn onto Meachem road. Had to use Zurich parking lot to drive south.

By on Mar 8, 2021

5
Everyone

By on Dec 28, 2020

3
Everyone

By on Nov 29, 2020

3
Partner Couples Family

The property is beautiful and decorated in neutrals and lovely to look at and enjoy. However, the bed is so hard and the pillows so mushy your head sinks in and you cant breath as it envelops your face. For a higher end hotel I was hoping for a more comfortable nights sleep. We also booked a king and got a queen. We were tired and stuck with what they gave us.

By , from Schaumburg, IL on Sep 21, 2020

Review comment responded on Oct 6, 2020

Hello Sbsb1005, thank you for your feedback about our guestrooms and specifically about the bed and pillows. I recognize that bed/pillow softness is largely a personal preference, but do want to draw your attention that you are always welcome to request foam pillows in advance of your stay. These pillows are a more firm and likely more what you are accustomed too. Thank you for staying with us and we look forward to seeing you again.

3
Family Business Business

Tried 3 times with our party to make use of the shuttle......told it would take us or pick us up....all 3 times we were told the shuttle was now busy. Tap water in the rooms was terrible. Started off cloudy, then separated into cloudy/clear layers.

By , from New York on Mar 2, 2020

Review comment responded on Mar 4, 2020

John, Thank you for sharing your experience with me. I want to sincerely apologize for the frustrations you encountered with our shuttle. Your patience has been much more than I would ask of any guest and for this I thank you. Please know that we strive to provide each guest with exceptional service from arrival to departure, and we will use your feedback to improve in this area. Additionally, I voiced your concerns regarding the tap water to my Director of Engineering. He provided me with an interesting physics/chemistry answer that I wanted to share with you. The cloudiness you saw is completely harmless—this usually happens when it is cold outside. In the winter, water travels from the water tower which is very cold and warms up during its travel to the building. The water in the pipes is pressurized which helps to get the water all the way from the water tower to the building. Water under pressure holds more air than water that is not pressurized. Once the water comes out of the faucet, the water is no longer under pressure and the air comes out of solution as bubbles (similar to a carbonated soft drink). It will disappear over time. Thank you again for selecting us for your accommodations in the area. We hope you’ll think of us the next time you’re in Schaumburg! Meredith, Manager, Social Media

3
Everyone

By on Jul 1, 2019

Review comment responded on Jul 9, 2019

Anonymous, We are sorry to learn that you rated your stay as average. We strive to provide personalized experiences for each of our guests, and we hope you will consider giving us another chance in the future to demonstrate our commitment to hospitality.

5
Business Business

Since I was visiting convention center, staying in the hotel was absolutely perfect for this. Great restaurant on-prem. Nice, clean rooms.

By on Jun 24, 2019

3
Partner Couples Family

While the room and general complex was very clean and comfortable the pool was very disappointing. It was not clean at all, so we did not use it. The location of the hotel was great as it was close to major roads. The staff was pleasant and friendly.

By on Jun 5, 2019

Review comment responded on Jun 7, 2019

John, We apologize that the conditions you encountered in the pool were unsatisfactory. We pride ourselves on property cleanliness and we appreciate you bringing your experience to our attention. We have escalated your feedback to our Director of Housekeeping so she may investigate and address this with her team. Thank you for selecting us for your accommodations in Schaumburg. We hope to have the opportunity to welcome you back and better your experience!

2
Partner Couples Family

We did not get the room that was requested. When we arrived the room was not cleaned. We were put into another room. We had to contact the front desk because the tv did not work. The technician said that the cable was not hooked up on the tv. This was late at night. Then we found out that the remote control was broken. We just didn't even bother with it anymore.

By on Feb 18, 2019

Renaissance Schaumburg Convention Center Hotel

1551 Thoreau Dr N, Schaumburg, IL 60173
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