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Renaissance Schaumburg Convention Center Hotel

4.0 out of 5.0

Recent guest reviews

I'm just sorry that my stay ended. Clean, helpful staff. Great pool!

I enjoyed how close it is to the great restaurants in area. It has a great view of Schaumburg from the 14th floor.

i was there for meetings in there conference center and it was the perfect place for this. Also the rooms were far enough away to get away from the meeting when necessary. the rooms were were quiet and restful

I checked the sheets upon arrival and found a blood stain. They came up, inspected them, and replaced them. I found a similar stain on one of the pillow cases after they had replaced those. Since I found those stains on the sheets, I checked the towels and found a drop of blood on one of the washcloths. It makes me think that they don't bleach their linens. Also, the desk chair had all sorts of white and brown stains. It looked like it hadn't been cleaned in a while. We were very unhappy with the cleanliness of the room. Also, we had an issue with our toilet. The guy came up, fixed it, and rinsed his tools (which were in the dirty water) off in our shower without having a maid then sanitize the tub. It was not a pleasant experience. Since cleanliness is so important, I will not be staying at this hotel again.

Thank you Hotel staff were wonderful they help me with all my questions and needs amazing staff just all-around wonderful experience

Great experience! Worked well if you are staying for a conference.

It is such a beautiful hotel! We enjoyed vert much. the service was excellent & very comfortable.

We traveled as a family and found the hotel was very nice. The pool and weight room was fantastic for exercise! Location to the city and to the area shopping was perfect. Only complaint was double bed rooms seemed like very small beds. Which is understandable considering it is a convention center.

From the time we arrived to the time we left we were so comfortable , from the Bellman to the receptionist the staff were amazing . Spotless and clean room and loved the tv in the bathroom

Friendly staff. They had some trouble finding my booking confirmation but eventually found it. Amenities and location is great. Kids loved the pool

From the front door to the front desk to the room to the great bar....... This hotel has it all.

A beautiful hotel and facilities. A bit pricey, common for the area but well worth it compared to the alternatives.We won't hesitate to stay there whenever in the vacinity.

The hotel staff was great and view for my room was great. Can't wait till our next visit!!

The service was great. The room fantastic. Bed was very comfortable. The only issue I had was the pool. The pool was so cold kids didn't even want to swim in it. The jets on the whirlpool was so strong that if your body would get bruised if you were to close to it. That is the only complaint. Otherwise everything else was fantastic

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Nice Hotel. Clean room. Was reserved for 4 people but prepared for 2 (towels, coffee cups, glasses. When leaving the room at noon we removed (a little privacy sign) from the door. When returned at 6pm the room was not cleaned, but after we called to front desk in 5 minutes cleaning ladies came to the room. Overall, for the price we get, everything was good. Unfortunately no free internet in rooms only in lobby, but Iphones were able to get free internetfrom lobby at our room on the 5th floor

The hotel is very nicely appointed and the rooms are clean. Staff were very helpful if a little sparse.

Very clean, bed was a little hard but nice sheets.

We were given tickets to a concert in Chicago and this was an excellent place to stay as we are from SW WI. Compared to the prices in downtown this was an excellent value and made it a very nice overnight trip. Plenty of restaurants in the area to chose from and the mall if shopping is your desire. Our only mistake was not allowing quite enough time for the traffic going into the city on a Friday evening. Plan on approx. 70 minutes.

booked on family getaway package that was advertised as kids eat free. Lots of confusion at the hotel as they really didn't want to honor it for both dinner and breakfast. Ended up going to another place to have breakfast because of it

Room options

Club Room

Full 2 | King 1 | Sleeps 4

Guest reviews for Renaissance Schaumburg Convention Center Hotel

Everyone (2) Business (3) Couples (5) Family (7) Friends (4) Other (1)
5

wonderful facility

Everyone

I'm just sorry that my stay ended. Clean, helpful staff. Great pool!

By , from Columbia, Md on Dec 6, 2016

4

great scenery

Everyone

I enjoyed how close it is to the great restaurants in area. It has a great view of Schaumburg from the 14th floor.

By , from Illinois on Aug 21, 2016

5

conference trip

BusinessTravelers

i was there for meetings in there conference center and it was the perfect place for this. Also the rooms were far enough away to get away from the meeting when necessary. the rooms were were quiet and restful

By on Oct 21, 2015

3

not a clean hotel

Couples

I checked the sheets upon arrival and found a blood stain. They came up, inspected them, and replaced them. I found a similar stain on one of the pillow cases after they had replaced those. Since I found those stains on the sheets, I checked the towels and found a drop of blood on one of the washcloths. It makes me think that they don't bleach their linens. Also, the desk chair had all sorts of white and brown stains. It looked like it hadn't been cleaned in a while. We were very unhappy with the cleanliness of the room. Also, we had an issue with our toilet. The guy came up, fixed it, and rinsed his tools (which were in the dirty water) off in our shower without having a maid then sanitize the tub. It was not a pleasant experience. Since cleanliness is so important, I will not be staying at this hotel again.

By on Jul 29, 2015

5

the best

GetawayWithFriends

Thank you Hotel staff were wonderful they help me with all my questions and needs amazing staff just all-around wonderful experience

By on Jan 6, 2015

4

great conference

BusinessTravelers

Great experience! Worked well if you are staying for a conference.

By on Oct 20, 2014

5

superb!

Couples

It is such a beautiful hotel! We enjoyed vert much. the service was excellent & very comfortable.

By on Oct 13, 2014

4

great....just wish the beds were bigger.

Families

We traveled as a family and found the hotel was very nice. The pool and weight room was fantastic for exercise! Location to the city and to the area shopping was perfect. Only complaint was double bed rooms seemed like very small beds. Which is understandable considering it is a convention center.

By on Sep 29, 2014

5

so comfortable

BusinessTravelers

From the time we arrived to the time we left we were so comfortable , from the Bellman to the receptionist the staff were amazing . Spotless and clean room and loved the tv in the bathroom

By on Apr 7, 2014

4

nice stay

Families

Friendly staff. They had some trouble finding my booking confirmation but eventually found it. Amenities and location is great. Kids loved the pool

By on Dec 2, 2013