I love this extended stay. They’re always nice and quick to help. Overall the stay was great!
i Left a razor there on my last day I called and they said yes we found it in your Room and gave me the number that they found it in I said yes that was me. They said they had it in their hand I said great I will be up there in 2 weeks which was March 3rd will you hold that for me they said yes. I called the day before March 2nd they said it wasn't there when I ride on March 3rd I have them look for it and I have the gentleman who said that he found it look for it he said I am a one that found it but I don't know what happened to it. Very disappointed
Always a great stay at these hotels Staff is always friendly, Amenities are always good, rooms are always clean and nice
Old outdated. No kitchen supplies not even a cup in the bathroom never stay here again
Easy to access off the highway. Clean, reasonable price, can't complain!
For the price it is okay. The building is dated and worn, but good enough. I really appreciated the clerk checking the room conditions prior to giving it to us. Breakfast of muffins and granola bars no big hit, but good enough. I would stay again.
I had a pleasant experience at the hotel. The staff was great and accommodating to my needs. The hotel was quiet and my room was spacious. The only bad thing I have to say is my room had a weird smell to it. I didn't bother to report it because they were so nice to me. Other than that everything was all good.
Ok stay for a quick overnight stay. Toilet was broke, stains on the sheets and bedskirt, and no trash cans in the room. Other than that, everything was fine.
It was ok Staff was friendly Room was clean Really?? Please add more to my review? How about meh
All was fine. Manager on duty was talking to a disgruntled employee in the next office room over and couldn't seem to calm her down.
Upon arrival there were issues with other travelers regarding lost reservations. We were ok but the lady checking us in kept going on and on about having no help and how her replacement didn't show. The manager refused to come speak with the disgruntled guests and told the lady to turn them away. The room had mold in it. Had it not been for a huge event in the area and all other hotels were booked I would not have stayed. At least there were no bed bugs....would not recommend!
May be front desk stuff had something wrong before I check in..... I never got bad treat and talk from hotel stuff like this time.
I had a pretty decent experience with this hotel. The front counter person was very helpful when i was checking. Disliked the fact that there wasnt any ice vending and that i had to make my own but other than that it was okay.
Pros: Hotel Staff was friendly Cons: Room smelled heavily of perfumed, there were no mini toiletries (shampoo, etc.), and grab and go breakfast lacked anything we could easilly take with food-wise (only oatmeal),
A bit shabby. 2 light fixtures broken. Too many dogs in rooms.
The staff was nice. It was close to the i-90. Took 30 min to get to dt.
Schaumburg Medieval Times is a short stroll from Extended Stay America Suites Chicago Schaumburg I90, and other popular attractions like Schaumburg Convention Center are within a few miles (5 km). This 128-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 128 rooms feature kitchens with refrigerators, microwaves, and stovetops. TVs come with cable channels, and free WiFi keeps guests connected. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
Guests staying at Extended Stay America Suites Chicago Schaumburg I90 enjoy free WiFi in public areas, laundry facilities, and barbecue grills. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
I love this extended stay. They’re always nice and quick to help. Overall the stay was great!
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
i Left a razor there on my last day I called and they said yes we found it in your Room and gave me the number that they found it in I said yes that was me. They said they had it in their hand I said great I will be up there in 2 weeks which was March 3rd will you hold that for me they said yes. I called the day before March 2nd they said it wasn't there when I ride on March 3rd I have them look for it and I have the gentleman who said that he found it look for it he said I am a one that found it but I don't know what happened to it. Very disappointed
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Always a great stay at these hotels Staff is always friendly, Amenities are always good, rooms are always clean and nice
Mike, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality as well as our refreshing property. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
Old outdated. No kitchen supplies not even a cup in the bathroom never stay here again
Thank you for the feedback. We apologize for your disappointment with the in-suite amenities. Kitchenware for your suite is available and kept at the front desk to ensure cleanliness. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We will also share your valuable comments regarding the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Easy to access off the highway. Clean, reasonable price, can't complain!
Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our convenient location was perfect for your needs. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
For the price it is okay. The building is dated and worn, but good enough. I really appreciated the clerk checking the room conditions prior to giving it to us. Breakfast of muffins and granola bars no big hit, but good enough. I would stay again.
Thank you for reviewing the Extended Stay America. We are glad overall you had a pleasant stay and that you were and that you liked most aspects of our hotel. We have taken note of your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Vanessa, thank you for returning to the Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy the service provided by our courteous associates. It is always a pleasure to have you as our guest, and we look forward to your return visit. Sincerely, Hotel Management