Guy checking us in was very uninterested in us. Had to come back down because we were given two twin beds instead of one king best as reserved.
In need of remodel, wall paper peeling, wall buckling, possible mold, shower floor stained, AC not working well, top drawer of dresser kept coming open. Had to move to another room because of wall. Called to have someone look at air and they never came. Left a day early and they would not refund our money.
N/A
While the customer service is really good the amenities and conditions of the utilities needs improvement.
Loved the service! They gave us delicious cookies upon arrival and were very accommodating!
My teenage daughter and I stayed here for the weekend because she had a cheerleading competition nearby. The room was clean, the bed was comfortable, the water pressure in the shower was great! I paid extra for breakfast when I made the reservation—it was your standard breakfast, but it was super convenient for us, since we had to get up early and head out. The front desk staff was very pleasant, and checking in and out was easy.
Very modern and clean! Rooms were very well laid out and well kept.
I bought breakfast with my stay. Breakfast is worth for $20 ( price difference) Tv was not working. I didn’t care much about it but we were unable to turn it on They charged me $4.40 more after my stay. Only thing might be two bottles in the room. As I remember first two bottles were complimentary. This is not also a big issue. In other hotels we stayed, there were always free coffee for the quests during the day. In this hotel it was just during breakfast time
It was a very clean hotel. The staff was great and very helpful.
Very nice for a place to stay while on business. Great locarion.
The hotel was just a few blocks away from Woodfield Mall and great restaurants. Only about a 40 minute drive from downtown. They give you cookies when you check in, which were delicious. Everything was great and relaxing, except we didn’t have a shower curtain in the bathroom.
very clean, reasonable price, and polite staff. Housekeeping did a great job with cleaning my room quickly, but thoroughly. Would definitely recommend staying here.
DoubleTree by Hilton Chicago - Schaumburg places you within a mile (2 km) of Legoland Discovery Center and Ned Brown Forest Preserve. This 189-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All of DoubleTree by Hilton Chicago - Schaumburg's 189 recently renovated rooms provide refrigerators, coffee makers, and safes. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include phones, ironing boards, and desks.
Guests of DoubleTree by Hilton Chicago - Schaumburg have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and express check-out.
Guy checking us in was very uninterested in us. Had to come back down because we were given two twin beds instead of one king best as reserved.
In need of remodel, wall paper peeling, wall buckling, possible mold, shower floor stained, AC not working well, top drawer of dresser kept coming open. Had to move to another room because of wall. Called to have someone look at air and they never came. Left a day early and they would not refund our money.
Thanks for staying with us and thanks for taking the time to complete an Expedia review on our hotel. We really appreciate the feedback as we are constantly making improvements to our products and service. Hope to see you again soon.
N/A
While the customer service is really good the amenities and conditions of the utilities needs improvement.
Loved the service! They gave us delicious cookies upon arrival and were very accommodating!
My teenage daughter and I stayed here for the weekend because she had a cheerleading competition nearby. The room was clean, the bed was comfortable, the water pressure in the shower was great! I paid extra for breakfast when I made the reservation—it was your standard breakfast, but it was super convenient for us, since we had to get up early and head out. The front desk staff was very pleasant, and checking in and out was easy.
Very modern and clean! Rooms were very well laid out and well kept.
I bought breakfast with my stay. Breakfast is worth for $20 ( price difference) Tv was not working. I didn’t care much about it but we were unable to turn it on They charged me $4.40 more after my stay. Only thing might be two bottles in the room. As I remember first two bottles were complimentary. This is not also a big issue. In other hotels we stayed, there were always free coffee for the quests during the day. In this hotel it was just during breakfast time
Thanks for staying with us and thanks for taking the time to complete an Expedia review on our hotel. We really appreciate the feedback as we are constantly making improvements to our products and service. Hope to see you again soon.