Nice experience
I originally booked a room for a friend and I for 7/27 & 7/28 through Orbitz. My friend arrived a night early and added 7/26 for himself. At checkout, he got billed for all three nights - I had paid $260.37 through Orbitz previously. I contacted the hotel and Orbitz and hope I get the $260.37 refunded in the near future. As of today Hilton has been paid twice for 7/27 & 7/28. Otherwise, it's a great hotel and stay was excellent.
Nesesitan mejorar la atención al cliente
Good stay
Some furniture worn spots.
Breakfast should include "Made to order omlette"!! Hilton Garden Inns always have this!!
Everything was lovely except the bed just wasn’t very comfortable. It was tough to sleep as it was not comfortable.
Great hotel. Location is perfect to NOW arena
Clean rooms friendly staff
One of the best friends place
I pay for breakfast buffet. It was no breakfast. They give me breakfast box bagel yogurt bagel was moldy. Coffee creamers they were spoiled. Nobody cares I complain they don’t give you a refund either
It wasn’t clean enough Room was kinda dirty and place look to old need remodel the room
Friendly, clean, efficient and nice breakfast and friendly staff!!
Location was great in relation to the event we were attending
Hilton Garden Inn Hoffman Estates places you within a 5-minute drive of popular sights such as Schaumburg Medieval Times and Arboretum of South Barrington. This 184-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a to-go breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Hilton Garden Inn Hoffman Estates have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Nice experience
I originally booked a room for a friend and I for 7/27 & 7/28 through Orbitz. My friend arrived a night early and added 7/26 for himself. At checkout, he got billed for all three nights - I had paid $260.37 through Orbitz previously. I contacted the hotel and Orbitz and hope I get the $260.37 refunded in the near future. As of today Hilton has been paid twice for 7/27 & 7/28. Otherwise, it's a great hotel and stay was excellent.
Nesesitan mejorar la atención al cliente
Good stay
Some furniture worn spots.
Breakfast should include "Made to order omlette"!! Hilton Garden Inns always have this!!
Everything was lovely except the bed just wasn’t very comfortable. It was tough to sleep as it was not comfortable.
I am so sorry you were not happy with the comfort of your bed. At any rime, please let a staff member know and we will make it right.
Great hotel. Location is perfect to NOW arena
Thank you for taking the time to leave us a review! We are so glad you enjoyed your stay. Please come back and see us again.
Thank you for leaving a comment. I'm sorry if anyone told you differently but we always have made to order omelets.