Very clean facilites and staff kindness
Hotel did not have my room at check-in, even though I paid in-full in advance
The room was nice, clean, and cozy. The breakfast in the morning was fantastic.
Nothing special but clean and with an attentive staff.
My favorite hotel very nice clean and staff is super friendly
I couldn’t check in early. I would have to pay 50.00 more to arrive 1 hr or half hour early. No other hotel has done this. Not ok with this. I understand this is a rule but rules can be broken. We’re all going Theo so much why not give us a break?!!
Very pleasant and helpful staff. Very clean room, our night was perfect
Room was great. Staff friendly . Breakfast was very good. Would stay again
It was a but smaller but very nice. Breakfast could have been better managed
Breakfast was good. The room was terrible. The first room would only accommodate 2 people. We had booked for 3. The room we chose was to have a pullout. There was a chair for our 3rd person to sleep on. Ummm... no! They finally moved us to a room where the air conditioner did not work. We asked to have it fixed. No on EVER came up to look at it. Very disappointed for the location of this hotel and brand of this hotel. Would NOT stay there again!
I had booked a suite with Kitchen for a 4 day stay. Upon arrival was greeted well and given room keys. After entering the room, I noticed that there is no Kitchen. Enquired at the reception and was told to check with manager the next day. Then on next day, I was told that the Hotel has taken away kitchen from most of the rooms and the few rooms they have with Kitchen are booked and they can do only for 2 days. I was then told that the hotel is not responsible as I had booked through a third party whose details(amenities) are not updated. Never expected such a pathetic response from staff.
This property needs a serious update. Hotel and staff!!
After the night I stayed there I noticed I got bed bug bites all over my body, this is horrible!
The hotel was pleasant. My son and I had q great time.
That is the nice thing about staying at a Hampton Inn, there are consistently clean and comfortable.
Hampton Inn & Suites Chicago/Hoffman Estates places you within 2 miles (3 km) of Fresenius Medical Care at St. Alexius Medical Center - Aph. and St. Alexius Medical Center. This hotel has 139 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning.
All of Hampton Inn & Suites Chicago/Hoffman Estates's 139 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. 25-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Coffee makers, free local calls, and hair dryers are other standard amenities.
At Hampton Inn & Suites Chicago/Hoffman Estates, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Very clean facilites and staff kindness
Hotel did not have my room at check-in, even though I paid in-full in advance
The room was nice, clean, and cozy. The breakfast in the morning was fantastic.
Nothing special but clean and with an attentive staff.
My favorite hotel very nice clean and staff is super friendly
I couldn’t check in early. I would have to pay 50.00 more to arrive 1 hr or half hour early. No other hotel has done this. Not ok with this. I understand this is a rule but rules can be broken. We’re all going Theo so much why not give us a break?!!
Very pleasant and helpful staff. Very clean room, our night was perfect
Thank you for staying with us and we are glad that you have enjoyed your stay here.
Thank you for choosing The Hampton Inn Suites in Hoffman Estates! Happy Holidays!
Thank you for taking the time to fill out our survey and we thank you for staying with us.