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Recent guest reviews

The sack breakfast was not great. Expecited a better breakfast. The room and everyting else was very nice.

Don’t plan a hot breakfast. It was in a sack-orange, muffin, water & cereal bar.

It served it's purpose was close to work and shopping. Was not super clean, a bit malodorous. Bed was comfy.

The young woman on duty when I both checked in and checked out could use some help gaining people skills. I loved my room and the location, and would stay there again easily.

I had submitted to get a 4star hotel close 2 Woodfield Mall. Said it was 2.6 miles but untrue. Booked early so could get nice place with amenities for our 46th anniversary. I wont book with Orbitz again. I thought i booked with Hotwire. Nothing wrong with hotel, just mot a 4dtar and not close

Bath/Shower would not drain. Took 2 days for someone to correct after several complaints. Did not clean or replace towels for 4 days. Missing 2nd remote. Overall worn/shabby appearance.

the staff was amazing. extremely friendly and helpful

No outgoing calls, was told they do not give that option to hotel guests, you have to use your cell phones. Beds are listed as queen size but they were not. Mattress was also very uncomfortable. Mildew on bathroom ceiling plus peeling ceiling. No ventilation in any area of room. Room smelled like seafood, but according to the front desk that no seafood is offered in their eating area. Ended up switching rooms and counted the days tell my stay was over.

Convenient-clean- quiet-fast check in- nice- well lit

I was very surprised by how big the suites were, and didn't realize it was 2 rooms! It was very spacious and the beds and pillows are super comfortable! The kitchenette was excellent to have and they provide everything you need, pots and pans and silverware, even dish soap and extra paper towels. The breakfast was always great in the morning and they had coffee out through the day. The staff was always nice and the breakfast attendants were always hard working and friendly. I loved this place!

Eating area needs improvement. Staff don’t need to sit in same area with guest during breakfast

Very nice. This is the second time we’ve been there & will definitely go back. Highly recommended!

Greenspoint Pkwy Hoffman Estates IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour fitness center
  • Business center

Located 2.1 mi (3.4 km) from Arboretum of South Barrington, MainStay Suites Chicago Hoffman Estates is within a 10-minute drive of other popular attractions like Schaumburg Medieval Times. This 120-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.


Rooms

32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.


Property features

At MainStay Suites Chicago Hoffman Estates, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, laundry facilities, and barbecue grills.

Room options

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for MainStay Suites Chicago Hoffman Estates

Everyone (24) Couples (5) Family (6)
5
Partner Couples

The sack breakfast was not great. Expecited a better breakfast. The room and everyting else was very nice.

By on Oct 18, 2022

Review comment responded on Oct 18, 2022

Thank you for your feedback!

4
Partner Couples

Don’t plan a hot breakfast. It was in a sack-orange, muffin, water & cereal bar.

By on Oct 16, 2022

Review comment responded on Oct 17, 2022

Thank you for the feedback!

5
Everyone

By on Apr 2, 2022

3
Everyone

It served it's purpose was close to work and shopping. Was not super clean, a bit malodorous. Bed was comfy.

By on Jan 28, 2022

Review comment responded on Jan 31, 2022

Dear Nicole, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

1
Everyone

By on Jul 19, 2021

5
Everyone

By on Apr 8, 2021

Review comment responded on Apr 19, 2021

Thank you for staying with us :) Please visit us in the future!

4
Family

The young woman on duty when I both checked in and checked out could use some help gaining people skills. I loved my room and the location, and would stay there again easily.

By on Sep 24, 2019

Review comment responded on Oct 9, 2019

Thank you for your feedback and we are so sorry the experience you had during checkin.

3
Family

I had submitted to get a 4star hotel close 2 Woodfield Mall. Said it was 2.6 miles but untrue. Booked early so could get nice place with amenities for our 46th anniversary. I wont book with Orbitz again. I thought i booked with Hotwire. Nothing wrong with hotel, just mot a 4dtar and not close

By on Aug 25, 2019

4
Everyone

By on Aug 20, 2019

Review comment responded on Aug 27, 2019

Thank you very much for your survey.

2
Everyone

By on Jul 30, 2019

Review comment responded on Aug 2, 2019

Thank you for staying with us. We appreciate your survey/

MainStay Suites Chicago Hoffman Estates

2875 Greenspoint Pkwy, Hoffman Estates, IL 60169
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