Clean room , friendly staff
I requested a smoke free room but the room smelled of smoke.
Good one nighter-if u catch my drift
Clean room but cause use an air freshener
I have never stayed at a Red Roof and I wont again. Even though the rooms were non-smoking they smelled like smoke because there wasn't a designated smoking area so every time you opened the door, more smoke would come in the room. The carpet in the room between the beds was filthy. I always wore a pair of socks while in the room and threw them away at the end of our trip because they were disgusting. The elevator broke so we had to carry our luggage downstairs and that wasnt so bad except that the handrail was sticky and had some type of film on it. I was grossed out but didnt want to fall with my luggage. The parking lot was well lit and the employees were nice.
Greetings! Thank you for the stay. I enjoyed my room, and the king size bed. There were some stains on the sheets, hair in the tub, and the floor seemed to have residue on it... but everyone was nice, it was safe and quiet, and I needed for nothing. Thank you so much, Brian
The door to my room had a significant gap between the door and the frame. I did not feel very safe and secure. There were no other room options available. The elevator was not working forcing me to take the stairs to the third floor on my recently injured broken toe. The room itself was pleasant and clean, but the outside noises coming through the door prevented me from having a quality restful sleep. In a pinch I might book again but probably not. I will opt for a hotel with enclosed rooms (as opposed to outdoor walk up) and working accommodations.
Room had a musty smell and room also smelled like an ashtray. I had prepaid for 3 nights so once those nights we up I transfered to another hotel for the rest of my stay. I attempted to speak to someone and was told I could go to another hotel with no refund.
The property is run down needs some cleaning and paint
Very small and dated rooms. Im pretty sure there was a leak at the sink because it was so cold. May be a pipe broke. Barely enough room for one person in a king size bed room
they charge me a mandatory fee 2 a day ????? unexpected bed not comfortable
Everything was good for me.yes would chose to stay again clean and well kept.
Red Roof Inn PLUS+ Chicago - Hoffman Estates places you within a mile (2 km) of Fresenius Medical Care at St. Alexius Medical Center - Aph. and Advocate Health Care. This 119-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include balconies, free local calls, and desks.
Guests of Red Roof Inn PLUS+ Chicago - Hoffman Estates enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
Clean room , friendly staff
I requested a smoke free room but the room smelled of smoke.
Good one nighter-if u catch my drift
Dear Ray, Thanks for your visit to our property. Please say more about your stay, if we missed any mark in hospitality, look at the rating of only 4 out of 10. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager
Clean room but cause use an air freshener
Dear Lisa, Thanks for your comments. I’m glad you had a great experience and appreciated our clean rooms but welcome your suggestions about using the air freshener in the room. I hope you will be staying with us again very soon. We always look forward to satisfying repeat guests again and again. Sincerely, Hotel Manager
I have never stayed at a Red Roof and I wont again. Even though the rooms were non-smoking they smelled like smoke because there wasn't a designated smoking area so every time you opened the door, more smoke would come in the room. The carpet in the room between the beds was filthy. I always wore a pair of socks while in the room and threw them away at the end of our trip because they were disgusting. The elevator broke so we had to carry our luggage downstairs and that wasnt so bad except that the handrail was sticky and had some type of film on it. I was grossed out but didnt want to fall with my luggage. The parking lot was well lit and the employees were nice.
We appreciate your feedback regarding your stay with us. Our guest's concern is something we obviously take very seriously and will follow up to inspect the room and ensure the concern is resolved.
Greetings! Thank you for the stay. I enjoyed my room, and the king size bed. There were some stains on the sheets, hair in the tub, and the floor seemed to have residue on it... but everyone was nice, it was safe and quiet, and I needed for nothing. Thank you so much, Brian
We appreciate your feedback regarding your stay with us
Dear Bradley,Thank you for your review! We're glad to hear that you had a pleasant stay at our hotel. We strive to provide a comfortable and enjoyable experience for all of our guests, and we appreciate your feedback.Sincerely, Hotel Manager