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Recent guest reviews

I have never stayed at a Red Roof and I wont again. Even though the rooms were non-smoking they smelled like smoke because there wasn't a designated smoking area so every time you opened the door, more smoke would come in the room. The carpet in the room between the beds was filthy. I always wore a pair of socks while in the room and threw them away at the end of our trip because they were disgusting. The elevator broke so we had to carry our luggage downstairs and that wasnt so bad except that the handrail was sticky and had some type of film on it. I was grossed out but didnt want to fall with my luggage. The parking lot was well lit and the employees were nice.

Greetings! Thank you for the stay. I enjoyed my room, and the king size bed. There were some stains on the sheets, hair in the tub, and the floor seemed to have residue on it... but everyone was nice, it was safe and quiet, and I needed for nothing. Thank you so much, Brian

The door to my room had a significant gap between the door and the frame. I did not feel very safe and secure. There were no other room options available. The elevator was not working forcing me to take the stairs to the third floor on my recently injured broken toe. The room itself was pleasant and clean, but the outside noises coming through the door prevented me from having a quality restful sleep. In a pinch I might book again but probably not. I will opt for a hotel with enclosed rooms (as opposed to outdoor walk up) and working accommodations.

Room had a musty smell and room also smelled like an ashtray. I had prepaid for 3 nights so once those nights we up I transfered to another hotel for the rest of my stay. I attempted to speak to someone and was told I could go to another hotel with no refund.

The property is run down needs some cleaning and paint

Very small and dated rooms. Im pretty sure there was a leak at the sink because it was so cold. May be a pipe broke. Barely enough room for one person in a king size bed room

they charge me a mandatory fee 2 a day ????? unexpected bed not comfortable

Everything was good for me.yes would chose to stay again clean and well kept.

The only thing I like is that it was affordable for a last minute travel and close to the convention I was attending but other than that I will never stay in a Red Roof Inn the room was nasty, the bathroom nasty, no iron board or iron in room had to go down stair to front desk to get everything I need. The TV did not work. People staying next door out their room until 3pm in the morning and very loud. It was just tacky.

They told me to go get my own towel, bad service. I’m paying to stay there shouldn’t there be enough towels there? Why would I go get it myself ?

Ants ants and more ants all over saturday evening when i turned the light on. It took over a half hour to bring bug spray and mop up. There were no other rooms available. Sunday evening when we returned from the. Abilies expo with all our display we were locked out of our rooms.my son is partilized on the lleft and has diffculty walking. I am 85 and have difficulty walking. We were at the far end but had to go there to get the keys reset. .we had paid in advance. We travel a lot but this was the worst 2

Just the fact that is a motel gave to us some problems...to have the door and the window on the terrace...we felt not too much protected..not too much privacy..

Nice hotel premium room is good with room air purifier. Better to upgrade your room for premium

Worst visit and hotel i have ever been too. Charged my card twice, and charged my boyfriends card twice. Did not change the sheets in my room the entire time i was staying there, never a manager to talk to, was told to wait 45 minutes for the lady to handle me, and when the other customers problems were the same as mine or worse is when she went to help me. Worst place ever.

Hassell Road Hoffman Estates IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Business center
  • Laundry facilities

Red Roof Inn PLUS+ Chicago - Hoffman Estates places you within a mile (2 km) of Advocate Health Care and Fresenius Medical Care at St. Alexius Medical Center - Aph.. This 119-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include balconies, free local calls, and desks.


Property features

Guests of Red Roof Inn PLUS+ Chicago - Hoffman Estates enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a computer station, express check-in, and laundry facilities.

Room options

Deluxe Room, 2 Double Beds, Accessible (Smoke Free)

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Guest reviews for Red Roof Inn PLUS+ Chicago - Hoffman Estates

Everyone (16) Couples (7) Business (15) Family (15) Other (12)
2
Family

I have never stayed at a Red Roof and I wont again. Even though the rooms were non-smoking they smelled like smoke because there wasn't a designated smoking area so every time you opened the door, more smoke would come in the room. The carpet in the room between the beds was filthy. I always wore a pair of socks while in the room and threw them away at the end of our trip because they were disgusting. The elevator broke so we had to carry our luggage downstairs and that wasnt so bad except that the handrail was sticky and had some type of film on it. I was grossed out but didnt want to fall with my luggage. The parking lot was well lit and the employees were nice.

By on Oct 5, 2021

Review comment responded on Oct 8, 2021

We appreciate your feedback regarding your stay with us. Our guest's concern is something we obviously take very seriously and will follow up to inspect the room and ensure the concern is resolved.

5
Everyone

By , from Eagan on Aug 27, 2021

4
Business Business

Greetings! Thank you for the stay. I enjoyed my room, and the king size bed. There were some stains on the sheets, hair in the tub, and the floor seemed to have residue on it... but everyone was nice, it was safe and quiet, and I needed for nothing. Thank you so much, Brian

By on Aug 17, 2021

Review comment responded on Aug 18, 2021

We appreciate your feedback regarding your stay with us

3
Business Business

The door to my room had a significant gap between the door and the frame. I did not feel very safe and secure. There were no other room options available. The elevator was not working forcing me to take the stairs to the third floor on my recently injured broken toe. The room itself was pleasant and clean, but the outside noises coming through the door prevented me from having a quality restful sleep. In a pinch I might book again but probably not. I will opt for a hotel with enclosed rooms (as opposed to outdoor walk up) and working accommodations.

By on Jun 16, 2021

Review comment responded on Aug 1, 2021

We appreciate your feedback regarding your stay with us. Our guest's concern is something we obviously take very seriously and will follow up to inspect the room and ensure the concern is resolved.

1
Everyone

By on Jan 8, 2021

Review comment responded on Jan 17, 2021

We appreciate your feedback regarding your stay with us. My apologies for the issues regarding your stay. Our guest's concern is something we obviously take very seriously.

2
Family Family

Room had a musty smell and room also smelled like an ashtray. I had prepaid for 3 nights so once those nights we up I transfered to another hotel for the rest of my stay. I attempted to speak to someone and was told I could go to another hotel with no refund.

By on Oct 1, 2020

Review comment responded on Nov 14, 2020

We appreciate your feedback regarding your stay with us. Our guest's concern is something we obviously take very seriously and will follow up to inspect the room and ensure the concern is resolved.

4
Everyone

By on Aug 2, 2020

3
Family with small children Family

The property is run down needs some cleaning and paint

By on Jun 27, 2020

3
Everyone

By on Mar 3, 2020

3
Everyone

Very small and dated rooms. Im pretty sure there was a leak at the sink because it was so cold. May be a pipe broke. Barely enough room for one person in a king size bed room

By on Jan 21, 2020

Red Roof Inn PLUS+ Chicago - Hoffman Estates

2500 Hassell Road, Hoffman Estates, IL 60169-2004
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