Great breakfast. Helpful and friendly front desk. Great room.
Everything was great
The hotel was very nice except for a few maintenance details: the heating unit was blowing very fast and hard. The bathtub was clogging and the toilet seat was loose. Also, the bathroom light is blinding when you walk in in the middle of the night. There was a weird “click” sound coming from the mini fridge too. The breakfast was ok, no big variety.
Good location, nice room, kind of expensive and the breakfast wasn’t full like it was before COViD.
Property was very clean and front desk staff was very friendly...However..hopefully you will NOT have to deal with Manager of this property because he is Rude Uninformed Unfriendly and So Unprofessional!! I had a payment issue..was charged twice and he was Awful..even hung up on me because he said he I should just “call my bank and say it was a fraudulent charge.” I travel A Lot and have Never experienced a manger acting in this manner...I contacted Fairfield Inn’s Customer Service...filed a complaint and have heard Nothing! Higher Up Customer Service is Unacceptable!! I have loved staying at Fairfield Inns and this has caused me to switch to another chain.
No real amenities due to COVID but hotel is clean. Enjoyed a short stay
While I know it wasn't a fault of the hotel, what with the covid lock down, it would have been nice to get breakfast.
Great people great place. Loved how clean everything was.
we stay for one night everything was so good until they double charge my card and need to cal back to the hotel
Quiet and access to roads, relatively close to downtown Naperville at an affordable cost.
Please refund me, when i arrived, they didnt have a room for me.
The staff was super nice. When I checked in with my granddaughter they gave her a free bag of gummy bears; her choice of snack.
Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora is located within a few miles (5 km) of Heritage Woods and Blackwell Forest Preserve. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available once per stay.
Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora features free WiFi in public areas, a business center, and express check-in. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include express check-out, laundry facilities, and a vending machine.
Great breakfast. Helpful and friendly front desk. Great room.
Everything was great
The hotel was very nice except for a few maintenance details: the heating unit was blowing very fast and hard. The bathtub was clogging and the toilet seat was loose. Also, the bathroom light is blinding when you walk in in the middle of the night. There was a weird “click” sound coming from the mini fridge too. The breakfast was ok, no big variety.
Good location, nice room, kind of expensive and the breakfast wasn’t full like it was before COViD.
Property was very clean and front desk staff was very friendly...However..hopefully you will NOT have to deal with Manager of this property because he is Rude Uninformed Unfriendly and So Unprofessional!! I had a payment issue..was charged twice and he was Awful..even hung up on me because he said he I should just “call my bank and say it was a fraudulent charge.” I travel A Lot and have Never experienced a manger acting in this manner...I contacted Fairfield Inn’s Customer Service...filed a complaint and have heard Nothing! Higher Up Customer Service is Unacceptable!! I have loved staying at Fairfield Inns and this has caused me to switch to another chain.
No real amenities due to COVID but hotel is clean. Enjoyed a short stay
While I know it wasn't a fault of the hotel, what with the covid lock down, it would have been nice to get breakfast.
