I was caught in an ice storm so called from the highway (using Siri!) and the GM answered. I wasn’t able to get to my purse or wallet for my cars and he assured me that would be ok and he would save me a room anyway. When I arrived I was greeted by him outside snowblowing and very welcoming “hello, Mrs. xxxx”. The staff at the desk was wonderful and went above and beyond to help ease my stress from the treacherous drive I had been on. They offered me a drink at the managers reception and the GM even offered to take us down the street to get food in his own car! We ended up doing it on our own and when we returned to the hotel there had been a shift change and the new front desk person was literally looking out the window and immediately came outside to see if we were ok and needed any help getting inside safely. She offered us each 2 bottled waters because we were stuck inside for the rest of the night and she didn’t want us to get thirsty. The whole experience could have been miserable but they took such great care of us and bent over backwards to make us feel at home. I would stay there again any chance I get!!
TownPlace Suites made our weekend stay in Chicago very enjoyable. It was more than I expected. Plan to stay there everytime we go to visit our grandkids.
I stay at the TownePlace suites every couple of months. It is very clean, modern, and well run. I've never had any problem and would definitely recommend it. The rooms (suites) are large and comfortable and always spotlessly clean. The exercise room is rather modest but is fine for a basic workout. If you're sensitive to noise as I am, ask for a room away from I-88.
It was our first time staying here and we had an amazing and relaxing experience with the hotel
It was my second time at this place. It has easy access to I-88 and Naperville. It's quiet and spacious. if you're a business traveler, it's a good place to stay. Room has a desk to work and watch TV. They also have good coffee in the room.
Very Nice/Comfortable - Nice./Clean pool area and a basketball court for the kids. We loved it and would go back again.
great service for the price
business trip with short drive to great restaurants in naperville like Rosebud and Giordanos
Very clean and quite rooms, right off the highway, well priced
The hotel stay was great, friendly staff and comfortable and spacious rooms.
TownePlace Suites Chicago Naperville places you within a 10-minute drive of Chicago Premium Outlets and Blackwell Forest Preserve. This 63-room hotel has an indoor pool, free in-room WiFi, and free self parking.
To-go breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
All 63 accommodations feature kitchens and space to spread out with living rooms and dining areas. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free local calls. Housekeeping is available once per stay.
Guests of TownePlace Suites Chicago Naperville have access to an indoor pool, a fitness center, and an outdoor tennis court. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and express check-out.
I was caught in an ice storm so called from the highway (using Siri!) and the GM answered. I wasn’t able to get to my purse or wallet for my cars and he assured me that would be ok and he would save me a room anyway. When I arrived I was greeted by him outside snowblowing and very welcoming “hello, Mrs. xxxx”. The staff at the desk was wonderful and went above and beyond to help ease my stress from the treacherous drive I had been on. They offered me a drink at the managers reception and the GM even offered to take us down the street to get food in his own car! We ended up doing it on our own and when we returned to the hotel there had been a shift change and the new front desk person was literally looking out the window and immediately came outside to see if we were ok and needed any help getting inside safely. She offered us each 2 bottled waters because we were stuck inside for the rest of the night and she didn’t want us to get thirsty. The whole experience could have been miserable but they took such great care of us and bent over backwards to make us feel at home. I would stay there again any chance I get!!
TownPlace Suites made our weekend stay in Chicago very enjoyable. It was more than I expected. Plan to stay there everytime we go to visit our grandkids.
I stay at the TownePlace suites every couple of months. It is very clean, modern, and well run. I've never had any problem and would definitely recommend it. The rooms (suites) are large and comfortable and always spotlessly clean. The exercise room is rather modest but is fine for a basic workout. If you're sensitive to noise as I am, ask for a room away from I-88.
It was our first time staying here and we had an amazing and relaxing experience with the hotel
It was my second time at this place. It has easy access to I-88 and Naperville. It's quiet and spacious. if you're a business traveler, it's a good place to stay. Room has a desk to work and watch TV. They also have good coffee in the room.
Very Nice/Comfortable - Nice./Clean pool area and a basketball court for the kids. We loved it and would go back again.
great service for the price
