- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Hampton Inn Chicago/Naperville
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 21 reviews
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Recent guest reviews
I was very disappointed with my stay at the Hampton Inn. Simply put, the place needs a facelift. The sofas in the lobby had holes in the arms of the sofas and the state of the carpet implied that they only vacuum once a month. My room was not much better. There were stains on the furniture and the carpet was threadbare. Even though the staff was friendly and welcoming, I will not stay here again and I will advise others to stay clear. There is a hotel right next door that is clean and recently updated so I will stay there next time.
I needed a room to attend a funeral. The room was clean and the front desk personnel were competent and friendly.
Staff was great, room cleanliness was OK. The bathroom vent in the wall about 6 feet high was pretty caked up with dust. Beyond that p, house keeping did a good job. I was disappointed that the heated pool was closed. Other hotels post events like this on their website. I have a knee injury and was counting on that pool for exercise.
Everything is good except the bathroom cuz doesn't have shower
Rooms are just ok ,not great ,double beds are not too comfortable for kids
Great value andwelcome, wonderful room and comfort, easy to find and convenient location, beswt courtesy breakfast I have ever had included with a hotel stay!
Room was comfortable and clean. Breakfast was very satisfactory. Staff was very pleasant and helpful with directions.
Really nice hotel. Staff was very helpful. The breakfast was super!
Very clean and service was excellent . Coffee and food was very good and there was plenty of room and comfortable furniture to relax in while eating or visiting. Very enjoyable
Great location, new interiors, new beds, all good.
My wife and I were visiting Naperville for a wedding and found this hotel on orbitz. We were happy with the quality of the hotel and the price. The beds were nice and the bedroom and bathroom was spacious. I would recommend this hotel for a couple's weekend getaway.
The front desk person was very courteous. The place was clean. The breakfast was good. The coffee was outstanding. I'd go again.
We have stayed here twice in the last two months. Our first stay we had a broken toilet to contend with. Our second stay we had water temperature challenges. The staff was very friendly on both occasions and resolved our problems albeit the first problem was not solved very timely. The rooms were nice and comfortable.
Rooms recently renovated, free breakfast with a wide selection of items to choose from both hot and cold.
My mother, teenage son, and I stayed at this Naperville hotel because we were attending the 2010 USATF Youth World Championships in Lisle, Illinois. The location was great because we were three miles away from the track, and if you ventured a few blocks down Diehl Road or Ogden Avenue, there were several restaurants to meet my son's needs of having a high-protein diet since he's an athlete, and my mother's desire of shopping on a shoe-string budget. One considerate thing that the Hampton staff provided was a complimentary mini refrigerator for my mother's medication during our three-day stay. We knew that the rooms did not come equipped with a refrigerator, but the medication had to be refrigerated. The receptionist originally agreed to keep the medication in their kitchen; however, later in the day when we returned to our room, to our surprise, a refrigerator was in our room. We enjoyed our stay at the Hampton Inn--Naperville. The beds were comfortable and the breakfasts were a variety of both hot and cold items, but it would have been nice to have real scrambled eggs instead of the mini round "discs" of fried eggs. My only suggestion for this hotel is to consider adding an extra towel bar in the bathroom to accommodate three to four guests in a room since the bathroom seemed to be set up for no more than two people.
This hotel is clean, renovated (almost complete),has helpful staff and offers a nice free breakfast. Our only complaint is that the pool was closed and we didn't know that until we got there.
It was very good. Shortly after we arrived, a high school basketball team came in. They were terrible with screaming, slamming doors and running in the hall. The hotel staff put a stop to it immediately and we were able to rest. We are very appreciative.
Business travel and brought the family too! Only wished the pool was indoors for the kiddos. Ended up going to a local fitness center that the management staff worked out for us. They went above an beyond!
It was ok for the amount of time we stayer, overnight. It had a good location for the place we were going on Saturday night. We stayed there last year, we would stay again, although I believe they are closing for some refurbishing. So we will look forward to the new look, probably nextyear.
I was very impressed witht the complimentary breakfast. The staff was extremeley helpful and nice. The room was impeccable and the location could not have been better.
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Hampton Inn Chicago/Naperville places you within a few miles (5 km) of DuPage Children's Museum and Saints Peter and Paul Catholic Church. This hotel has 129 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also nearby are Arrowhead Golf Club and Sea Lion Aquatic Park.
Dining
Free hot/cold buffet breakfast is included with your stay.
Rooms
Hampton Inn Chicago/Naperville's 129 air-conditioned rooms provide coffee makers, free local calls, and safes. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include video-game consoles, ironing boards, and desks.
Property features
At Hampton Inn Chicago/Naperville, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guest reviews for Hampton Inn Chicago/Naperville
old and worn out
Everyone
I was very disappointed with my stay at the Hampton Inn. Simply put, the place needs a facelift. The sofas in the lobby had holes in the arms of the sofas and the state of the carpet implied that they only vacuum once a month. My room was not much better. There were stains on the furniture and the carpet was threadbare. Even though the staff was friendly and welcoming, I will not stay here again and I will advise others to stay clear. There is a hotel right next door that is clean and recently updated so I will stay there next time.
Everyone
I needed a room to attend a funeral. The room was clean and the front desk personnel were competent and friendly.
good for a budget.
BusinessTravelers
Staff was great, room cleanliness was OK. The bathroom vent in the wall about 6 feet high was pretty caked up with dust. Beyond that p, house keeping did a good job. I was disappointed that the heated pool was closed. Other hotels post events like this on their website. I have a knee injury and was counting on that pool for exercise.
Everyone
Everything is good except the bathroom cuz doesn't have shower
ok stay
Families
Rooms are just ok ,not great ,double beds are not too comfortable for kids
excellent comfort
Couples
Great value andwelcome, wonderful room and comfort, easy to find and convenient location, beswt courtesy breakfast I have ever had included with a hotel stay!
very convienient and easy access. close to benedictine university. visited for a football game.
GetawayWithFriends
Room was comfortable and clean. Breakfast was very satisfactory. Staff was very pleasant and helpful with directions.
great place to stay
BusinessTravelers
Really nice hotel. Staff was very helpful. The breakfast was super!
3 day weekend
Families
Very clean and service was excellent . Coffee and food was very good and there was plenty of room and comfortable furniture to relax in while eating or visiting. Very enjoyable
great place
BusinessTravelers
Great location, new interiors, new beds, all good.
