Booked a King and was given a double. No complimentary coffee in lobby. Decently clean room and the staff was very helpful.
Clean, roomy double room Good front desk that saw to our needs
Due to Covid we had a reserved time but got bumped. We worked it out with the other guests but hotel needs to figure out a better system since the only reason we were staying were so my kids could swim.
Staff was very friendly. The entire hotel was clean. The hotter/pool area was relaxing. Our room had a very comfortable bed and a nice, warm shower. The hotel was very quiet.
Clean, no security concern and very quiet but convenient to I88
Room was entirely different than what was advertised. No fridge or microwave in the room, room was super outdated and small, carpet smelled like mildew and they didn’t even give us the room we booked for over $100 a night. They gave us a stinky fridge that they just dropped at the door and no food was being served but they promised breakfast. They said check out was at noon but the last min said it was at 10am. I’ll never return and I want my money back! Hilton this is absurd
Beautiful place, but no refrigerator or microwave in the room....REALLY??
Like - organized, clean Dislike - Bar closed at 11pm on Saturday night, also no food service. We arrived just as they closed.
Overall the property was great. It was clean, staff was very accommodating, workout facility, and great breakfast. Only negative I could say is the furniture in the rooms was slightly dated and there was no refrigerator. However, the beds were very comfortable!
The building is very musty. You can tell it’s old and outdated. AC does not work in hallways or main areas. The AC in our room barely worked. We stayed here for a wedding but I would not stay here again by choice. The food was delicious at the wedding, though.
No comment. We have no complaint. Keep up the good work.
Love the shuttle service to local restaurants! Super comfortable bed!
everything was satisfactory or better I would recommend this hotel
Located 2.7 mi (4.4 km) from Morton Arboretum, DoubleTree by Hilton Lisle Naperville is within a 10-minute drive of other popular attractions like College of Dupage. This 309-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.
This hotel is home to a fine-dining restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
The 309 rooms have an array of amenities, including sofa beds, coffee makers, and free weekday newspapers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.
At DoubleTree by Hilton Lisle Naperville, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Booked a King and was given a double. No complimentary coffee in lobby. Decently clean room and the staff was very helpful.
Clean, roomy double room Good front desk that saw to our needs
Due to Covid we had a reserved time but got bumped. We worked it out with the other guests but hotel needs to figure out a better system since the only reason we were staying were so my kids could swim.
Staff was very friendly. The entire hotel was clean. The hotter/pool area was relaxing. Our room had a very comfortable bed and a nice, warm shower. The hotel was very quiet.
Clean, no security concern and very quiet but convenient to I88
Room was entirely different than what was advertised. No fridge or microwave in the room, room was super outdated and small, carpet smelled like mildew and they didn’t even give us the room we booked for over $100 a night. They gave us a stinky fridge that they just dropped at the door and no food was being served but they promised breakfast. They said check out was at noon but the last min said it was at 10am. I’ll never return and I want my money back! Hilton this is absurd
Thank you for the feedback it will help us service you better in the future! Your comments are appreciated - we will be getting back to our services - our restaurant is open now and we are serving coffee in the morning. Hope to see you again.