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Recent guest reviews

Wonderful hotel & staff, great for our conference.

Nice lobby and views of area. Suite was dated and could have been cleaner.

Easy check in and check out. Well maintained grounds. Wide open and clean parking lot. I’ll def stay here again.

Excellent customer service

Very nicely decorated, great outdoor area, close to shops and restaurants

This hotel is really nice with a great staff & super clean.

Walking in to the room it smelled of smoke. The bathroom had black mold on the ceiling. The bathtub did not drain. The t.v. did not work. The rooms phone didnt work and I had to call the front desk from my cell phone. When I called the front desk they said well your checking out tomorrow! To top it off no food was available. Westin I took to have a name representing a qality hotel. 4 stars it is not. Terrible experience.

This property was absolutely amazing I was beyond impressed. It was a perfect stay and I haven't had one of those in years.

Had a great view. Room was very clean and big. Only issue was air conditioning. No light on low placed thermostat. Air did not cool. They came to fix and still did not work. They fixed the next day. And still had issues.

Great property for business & pleasure.

Great customer service!

The pool was so disgusting. The water was cloudy and dirty.

The Westin bed are the most comfortable to sleep on

Park Blvd Itasca IL

Hotel highlights

  • Free parking
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

The Westin Chicago Northwest places you within 2 miles (3 km) of Ned Brown Forest Preserve and Pirates Cove Childrens Theme Park. This 416-room, 4-star hotel has 2 restaurants, an indoor pool, and a 24-hour gym.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. You can get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

All 416 air-conditioned accommodations feature sitting areas. Guests can expect to find WiFi and 49-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and bathrobes. Other standard amenities include refrigerators, coffee makers, and free bottled water.


Property features

At The Westin Chicago Northwest, guests enjoy an indoor pool, a 24-hour gym, and WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 5.00 per day)—also useful is a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Studio Suite, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for The Westin Chicago Northwest

Everyone (33) Couples (9) Family (10)
5
Business Business

Wonderful hotel & staff, great for our conference.

By on Mar 7, 2022

Review comment responded on Mar 21, 2022

Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. Thank you for choosing the Westin Chicago Northwest Hotel and we look forward to welcoming you back again soon!

3
Partner Couples

Nice lobby and views of area. Suite was dated and could have been cleaner.

By on Feb 25, 2022

Review comment responded on Mar 1, 2022

Thanks for taking the time to write us about your recent stay. I am sorry to learn of your less than perfect experience with us, please accept my apologizes for the inconvenience. I have reached out to the department manager about your stay and we will be taking a closer look at the discrepancy. Thank you for choosing The Westin Chicago Northwest Hotel. Have a great day and we hope to welcoming you back again soon!

3
Everyone

By on Dec 24, 2021

5
Everyone

By on Sep 11, 2021

Review comment responded on Feb 19, 2022

Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Westin Chicago Northwest Hotel. Have a great day and we look forward to welcoming you back again soon!

4
Friends

Easy check in and check out. Well maintained grounds. Wide open and clean parking lot. I’ll def stay here again.

By on Sep 5, 2021

Review comment responded on Sep 5, 2021

Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your memorable experience with us. Thanks for choosing The Westin Chicago Northwest as we know you have many options when it comes to hotels in the area. Have a great day and we look forward to welcoming you back again soon. Best,

5
Everyone

By on Aug 16, 2021

Review comment responded on Feb 19, 2022

Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Westin Chicago Northwest Hotel. Have a great day and we look forward to welcoming you back again soon!

5
Everyone

By on Aug 11, 2021

Review comment responded on Feb 19, 2022

Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Westin Chicago Northwest Hotel. Have a great day and we look forward to welcoming you back again soon!

5
Partner Couples

Excellent customer service

By on Aug 3, 2021

Review comment responded on Aug 5, 2021

Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your five star worthy experience with us. Thanks for choosing The Westin Chicago Northwest as we know you have many options when it comes to hotels in the area. Have a great day and we look forward to welcoming you back again soon. Best,

5
Family Family with small children Partner Couples

Very nicely decorated, great outdoor area, close to shops and restaurants

By on Jul 13, 2021

Review comment responded on Jul 17, 2021

Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. We appreciate all of your feedback about your stay. Thank you for choosing the Westin Chicago Northwest Hotel. Have a great day and we look forward to welcoming you back again soon!

5
Everyone

By on Jul 13, 2021

Review comment responded on Jul 24, 2021

Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your five star worthy experience with us. Thanks for choosing The Westin Chicago Northwest as we know you have many options when it comes to hotels in the area. Have a great day and we look forward to welcoming you back again soon. Best,

The Westin Chicago Northwest

400 Park Blvd, Itasca, IL 60143
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