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Recent guest reviews

Nice rooms, terrible registration rxperirnce

Hotal is amazing

We stayed here for a 2 night visit, room was very nice with the most comfortable bed! Carla at front desk was extremely helpful. I wld definitely reccomend!

Nice hotel, like the smell, linen is super clean. Bed is very comfortable.

the hotel very big and very clean.

Nice hotel

Wonderful hotel & staff, great for our conference.

Nice lobby and views of area. Suite was dated and could have been cleaner.

Easy check in and check out. Well maintained grounds. Wide open and clean parking lot. I’ll def stay here again.

Excellent customer service

Very nicely decorated, great outdoor area, close to shops and restaurants

Park Blvd Itasca IL

Hotel highlights

  • Free WiFi in public areas (speed: 25+ Mbps)
  • Free parking
  • Onsite dining
  • Indoor pool

The Westin Chicago Northwest places you within 2 miles (3 km) of Ned Brown Forest Preserve and TopGolf Chicago. This 416-room hotel welcomes guests with 2 restaurants and conveniences like an indoor pool and a 24-hour gym.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 11:00 AM.


Rooms

Guests can expect to find WiFi and 49-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and bathrobes. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.


Property features

At The Westin Chicago Northwest, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Studio Suite, 1 King Bed, Corner

1 King Bed | Sleeps 2

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

2 Queen Beds | Sleeps 4

Guest reviews for The Westin Chicago Northwest

Everyone (27) Couples (10) Family (11)
3
Partner Couples

Nice rooms, terrible registration rxperirnce

By on Mar 26, 2024

Review comment responded on Mar 27, 2024

Thank you for taking the time to let us know about your experience while staying with us. Your experience with you stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent the same issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

5
Family with small children

Hotal is amazing

By on Oct 29, 2023

Review comment responded on Oct 31, 2023

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most– you! Your feedback has been shared with all our team members as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

5
Family with small children

We stayed here for a 2 night visit, room was very nice with the most comfortable bed! Carla at front desk was extremely helpful. I wld definitely reccomend!

By on Aug 1, 2023

Review comment responded on Aug 6, 2023

Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. We appreciate all of your feedback about your stay. Thank you for choosing the Westin Chicago Northwest Hotel and we look forward to welcoming you back again soon!

5
Everyone

By on Jul 24, 2023

Review comment responded on Jul 31, 2023

Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. We appreciate all of your feedback about your stay. Thank you for choosing the Westin Chicago Northwest Hotel and we look forward to welcoming you back again soon!

5
Everyone

Nice hotel, like the smell, linen is super clean. Bed is very comfortable.

By on Jun 5, 2023

Review comment responded on Jun 5, 2023

Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. We appreciate all of your feedback about your stay. Thank you for choosing the Westin Chicago Northwest Hotel and we look forward to welcoming you back again soon!

3
Everyone

By on Jan 31, 2023

Review comment responded on Mar 12, 2023

Thank you for taking the time to complete the online survey regarding your recent experience at Westin Chicago Northwest. Based on your review looks like we have room for improvement we apologize for any inconvenience you may have experienced. If there was something specific that we could have done better and provide you with an exceptional stay, please don’t hesitate to reach out and let us know what that would be and it will be my pleasure to assist you. Thank you for choosing The Westin Chicago Northwest Hotel!

1
Everyone

By on Dec 27, 2022

Review comment responded on May 2, 2023

Thank you for taking the time to write us about your recent stay. I am sorry to learn of your less than perfect experience with us, please accept our apologies. We hope to welcome you back again soon!

5
Everyone

By on Dec 12, 2022

Review comment responded on May 2, 2023

Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your five star worthy experience with us and I apologize the cleanliness of the room was left to be desired. Thanks for choosing The Westin Chicago Northwest and we look forward to welcoming you back again soon!

5
Family

the hotel very big and very clean.

By on Dec 7, 2022

Review comment responded on Jan 3, 2023

Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your five star worthy experience with us. Thanks for choosing The Westin Chicago Northwest as we know you have many options when it comes to hotels in the area. Have a great day and we look forward to welcoming you back again soon.

5
Everyone

Nice hotel

By on Jul 10, 2022

Review comment responded on Jul 23, 2022

Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your five star worthy experience with us. Thanks for choosing The Westin Chicago Northwest as we know you have many options when it comes to hotels in the area. Have a great day and we look forward to welcoming you back again soon.

The Westin Chicago Northwest

400 Park Blvd, Itasca, IL 60143
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