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The Westin Chicago Northwest

Property class: 4

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Photo gallery for The Westin Chicago Northwest

A modern building complex with a large water body in the center, surrounded by green spaces and pathways.
An indoor swimming pool with clear glass windows, lounge chairs, and a brick wall.
A Starbucks kiosk in a hotel lobby with a sign reading "The Marketplace" and a menu board.
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A modern lobby with a fireplace, comfortable seating, and a high ceiling with exposed beams.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
400 Park Blvd, Itasca, IL, 60143
  • Place, 390 Golf Experience
    ‪3 min drive‬
  • Place, Woodfield Mall
    ‪10 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪23 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a sofa, and a view of a cityscape.

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(78 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a desk with a TV, a sofa, and a view of the city.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 620 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, and a small table.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 1150 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A desk with a chair, a lamp, and a mirror on the wall.

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a small table.

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1150 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Itasca

The Westin Chicago Northwest places you within 2 miles (3 km) of Pirates Cove Childrens Theme Park and Ascension Alexian Brothers Medical Center. This 416-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • 390 Golf Experience - 3 min drive - 1.6 miles
  • Woodfield Mall - 10 min drive - 5.7 miles
  • Schaumburg Convention Center - 11 min drive - 7.4 miles
  • Allstate Arena - 18 min drive - 9.5 miles
  • Donald E. Stephens Convention Center - 23 min drive - 12.5 miles

Getting around

  • Itasca Station - 5 min drive
  • O'Hare Station - 29 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 29 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Buona - ‬3 min drive
  • ‪Joe Donut - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive

About this property

The Westin Chicago Northwest

At The Westin Chicago Northwest, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 5.00 per day, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect to find WiFi and 49-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and bathrobes, and beds sport Egyptian cotton sheets. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 12 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Administrative fee: USD 1 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

Frequently asked questions

Is free cancellation available at The Westin Chicago Northwest?

The Westin Chicago Northwest offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Chicago Northwest?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at The Westin Chicago Northwest on Sep 7, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Westin Chicago Northwest?

This hotel is located in Itasca, close to Woodfield Mall, LEGOLAND® Discovery Center, and Topgolf. You'll also find Pirates Cove Childrens Theme Park and Rainbow Falls Waterpark within a short drive.

Will I be able to park at The Westin Chicago Northwest?

Yes, uncovered parking is offered for USD 5 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does The Westin Chicago Northwest feature a casino at the property?

No, The Westin Chicago Northwest doesn't have a casino.

Is there an indoor pool at The Westin Chicago Northwest?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Westin Chicago Northwest a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does The Westin Chicago Northwest have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Westin Chicago Northwest have a restaurant that serves breakfast?

Yes, The Westin Chicago Northwest serves buffet breakfast for a surcharge each morning at Market Place.

Does The Westin Chicago Northwest allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Westin Chicago Northwest for a fee of USD 50 per pet, per day.

Does The Westin Chicago Northwest have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Westin Chicago Northwest?

The closest major airport to The Westin Chicago Northwest is Chicago O'Hare Intl. Airport (ORD), which is 19.4 mi away (29 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 18.3 mi away (31-minute drive).

Can I book a room with a balcony at The Westin Chicago Northwest?

No, you won't find guestrooms with balconies at The Westin Chicago Northwest.

Does The Westin Chicago Northwest have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Westin Chicago Northwest.

The Westin Chicago Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1007 reviews
Rating 8 - Good. 149 out of 1007 reviews
Rating 6 - Okay. 88 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Diamante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels i stayed at for a while 10/10
Stayed 1 night in May 2026
Verified review

10/10 Excellent

America

This is an amazing place to stay !
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brent

Amazing staff and facility.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elexi

Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Desneige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area very relaxing, with hot tub. Hotel is busy with weddings and events on the weekends.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. The staff provided excellent service and were very friendly and helpful throughout our visit. The room was super clean, and the beds and pillows were incredibly comfortable, which made it easy to get a good night’s sleep. The overall atmosphere was very pleasant and relaxing. We would definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the room was clean and spacious. Definitely will repeat a stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

TAMMIE

Liked: Cleanliness
Rooms were cozy and clean, breakfast was amazing
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply one of the best stays I have seen ever had. Overseas or domestic. We just felt relaxed
Stayed 6 nights in May 2026
Verified review

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable dining space even alone.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sera

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, very clean, wonderful staff.Nice restaurants with great food...
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kati

Liked: Staff & service, property conditions & facilities
Very nice gym, hotel staff is incredibly polite and accommodating
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was good. They had a minor issue with our room availability but the staff made it right in the end. We will return in the future.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and they were very nice about adjusting check-out time.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We csme in late right before check-in ended and all the restaurants were closed. The front desk analyst was nice enough to make recommendations.
Stayed 1 night in May 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Staff was good was here for a competition property was good for this.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jemilier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

PAUL

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel great service
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was awesome…..highly recommend
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were very comfortable place was clean and breakfast was amazing
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Arianne

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff is always friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Teonna

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paramesvaran

Liked: Cleanliness, property conditions & facilities
Very good service all around including the restaurant Facility is very clean
Stayed 1 night in Feb 2026

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