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Recent guest reviews

Easily accessible

Is ok

Whenever I have to go to Chicago O’Hare, I always prefer to stay at this hotel. I have stayed here several times overs the years and have always found it to be Excellent in almost every aspect.

It was pleasant ☺

I have stayed at this property several times and it is an excellent property and has a great staff. Very friendly, courteous and professional. The only peeve I have is a garbage truck or something that comes really early in the morning and make such a racket. It woke us up even though we were on the 6th floor this time. Perhaps it can be rescheduled to a little later. Other than that, kudos to the staff. I will definitely stay here again.

This was our fifth stay at this hotel. It is an excellent property with friendly and courteous staff. This time though, our room was drafty. I think the space around the AC needs some spray foam. On the whole we will definitely stay here again.

It was good spot and central to where I needed to be. Staff was helpful, and it was perfect spot for what my needs were this trip.

Good hotel.

The hotel room was great for a family. Very quiet and the beds were really comfortable. The breakfast could have been better but it still was fine for our family. I would gladly stay here again.

We had a 5 day 4 night stay. The hotel was clean and the staff were nice but there was no house keeping service, not even for the basics such as changing towels or making sure we had toilet paper. We asked to have our room cleaned on day 3 and were told that we needed to be out of the room for 3 hours, we were gone for 5 and they hadn't cleaned. They served the same breakfast sandwiches or french toast sticks everyday, there was no variety. Also, there is no hot tub.

We liked the room layout & the Grab & Go is convenient. It's weird that their shower stalls are very big but the soap/toiletry dish is the size you'd find on a cruise ship (very little room). The pool was closed a few times when we wanted to use it due to treatment - it'd be nice if they did that at the same time each day (early in the morning).Most of the staff was nice.

Great value and the heated pool is awesome. Easy to drive in and out

A LADY NAME SARAH WAS SOOOO RUDE AND RACIST

Clean and spacious room. Near to interstate, food and golf course. Friendly staff.

Room was larger than expected with a large couch and ottoman. Separate bar area.

The girl at the front desk needs to work on her communication skills. At check-in she asked for a credit card (which all hotels do, obviously for incidentals). She told me I would be charged $50. I looked at her waiting for her to say for incidentals, that it would be refunded if unused, anything. Blank stare. I repeated back to her what she said and she said yes. After a long pause and me not forking over my card, she finally said for incidentals and to be refunded if unused. Hotel was clean and in good, updated condition. Smallest king bed I have ever seen, though.

The place was very clean and the staff was very nice

Rooms are nice with separate living area. Wet bar area is a nice touch. Bed was very comfortable. Several issues were: hdmi connection in the a/v panel didn't work, neither did one of the AC outlets, we could only get hot water from the bar sink, and there are not enough AC outlets by the bed, and the water pressure in the shower was weak. Overall though, it's a nice enough hotel.

North Arlington Heights Road Itasca IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of TopGolf Chicago, Hyatt Place Itasca is within 2 miles (3 km) of Pirates Cove Childrens Theme Park. This 126-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.


Rooms

42-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Sofa beds, sitting areas, and refrigerators are also standard.


Property features

Guests of Hyatt Place Itasca have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

Room options

Room, Multiple Beds

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 Double Bed with Sofa bed, Accessible, Bathtub

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds (Specialty)

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Hyatt Place Itasca

Everyone (21) Couples (4) Family (16)
4
Everyone

Easily accessible

By on Aug 21, 2023

Review comment responded on Aug 22, 2023

Victor, thank you for choosing Hyatt Place Chicago Itasca and your straightforward feedback. We're glad to hear that you found our location convenient. We hope you enjoyed your stay and look forward to welcoming you back in the future. Safe travels!

4
Everyone

Is ok

By on May 21, 2023

Review comment responded on May 23, 2023

Thank you for this lovely rating, Sandy!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hyatt Place Chicago Itasca. We'd like to share an even better experience with you soon.

5
Family Business Business

Whenever I have to go to Chicago O’Hare, I always prefer to stay at this hotel. I have stayed here several times overs the years and have always found it to be Excellent in almost every aspect.

By on Oct 25, 2022

Review comment responded on Oct 26, 2022

Thank you for taking the time to leave this wonderful rating, Sohail, and for your continued patronage! We hope to see you again soon at Hyatt Place Chicago Itasca so we can share yet another amazing experience!

5
Family

It was pleasant ☺

By on Aug 7, 2022

Review comment responded on Aug 8, 2022

Thank you for the great rating, Javier! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Place Chicago Itasca! We hope you plan on staying with us again soon! We're looking forward to your next visit!

5
Family

I have stayed at this property several times and it is an excellent property and has a great staff. Very friendly, courteous and professional. The only peeve I have is a garbage truck or something that comes really early in the morning and make such a racket. It woke us up even though we were on the 6th floor this time. Perhaps it can be rescheduled to a little later. Other than that, kudos to the staff. I will definitely stay here again.

By on Jun 14, 2022

Review comment responded on Jun 16, 2022

Thanks for the splendid review, Sohail! It's fantastic you had such an excellent experience at Hyatt Place Chicago Itasca and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We will also be discussing your concerns in regards to the trash trucks schedule with management in order to improve for the future. We look forward to hosting you again soon so we can share another amazing experience with you.

4
Family Business Business

This was our fifth stay at this hotel. It is an excellent property with friendly and courteous staff. This time though, our room was drafty. I think the space around the AC needs some spray foam. On the whole we will definitely stay here again.

By on Feb 25, 2022

Review comment responded on Feb 26, 2022

Thanks for the amazing review, Sohail! It's excellent your time at Hyatt Place Chicago Itasca was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Thank you again for sharing your feedback!

4
Family

It was good spot and central to where I needed to be. Staff was helpful, and it was perfect spot for what my needs were this trip.

By on Nov 29, 2021

Review comment responded on Dec 2, 2021

Thank you very much for your kind review, we are glad you enjoyed your stay! Safe travels and we hope to see you again soon!

5
Business Business

Good hotel.

By on Nov 21, 2021

Review comment responded on Nov 24, 2021

Thank you for the positive rating! We are glad you enjoyed your stay, and hope that we can be of service to you again in the future!

5
Family

The hotel room was great for a family. Very quiet and the beds were really comfortable. The breakfast could have been better but it still was fine for our family. I would gladly stay here again.

By on Oct 7, 2021

Review comment responded on Oct 9, 2021

Thank you for the kind words! We appreciate your feedback, and are pleased to hear that you enjoyed your time with us. We do hope your travels bring you back to us in the future!

3
Family

We had a 5 day 4 night stay. The hotel was clean and the staff were nice but there was no house keeping service, not even for the basics such as changing towels or making sure we had toilet paper. We asked to have our room cleaned on day 3 and were told that we needed to be out of the room for 3 hours, we were gone for 5 and they hadn't cleaned. They served the same breakfast sandwiches or french toast sticks everyday, there was no variety. Also, there is no hot tub.

By on Jul 20, 2021

Review comment responded on Jul 21, 2021

Thank you for taking the time to write a review about our property. I do apologize that housekeeping service was not received as requested; Thank you for bringing this to our attention so that we can improve! We do hope to be your hosts again in the future!

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