Hyatt Place Itasca3.0 out of 5.0
Recent guest reviews
My husband and I were very impressed with this hotel. It was super clean and they had an amazing breakfast that was included in the cost. We will definitely be staying here again!
Great location to things-Ikea and Medievil Times. Breakfast in the morning was great.
Business trip. We arrived very tired every day and could rest and sleep well at this hotel. And enjoyed the breakfast each morning.
I went to work trip and stay at this hotel, made me feel at home when he arrived I felt very relaxed, pillows, towels, and all the bedding was of good quality. I loved that it was very quiet in the hallways and no noises were heard,the breakfast buffet was very delicious. All the staff were very helpful and pleasant.
It was great! The staff was friendly! Really close to shopping! We had an amazing time
Comfortable level was top notch. Staff was very helpful. Only downside is the drive from the city. It is about 30/40 min drive to Chicago.
Very friendly helpful staff. Shuttle service very helpful. Clean and well maintained.
Very easy access to Chicago and area attractions. The pool was very nice, great breakfast each morning. Staff was very friendly. 2 restaurants just a walk across the parking lot and were very good. The rooms were very nice and roomy. We will definitely stay here again!
Clean and updated!! Staff, breakfast and location were fantastic!
We were very pleased with the staff and hotel management. On our second night, we noticed that the faucet on the tub was not attached (broken) and a substantial amount of water were flowing out. It was too loud to sleep comfortably. We informed one of the staff workers. And without hesitation, she went ahead and transferred us to a different room (same preferences and everything that we wanted). We were very pleased. Thank you for being accommodating.
They have negative attitude. Some of them do not even smile.
Excellent location and overall nice hotel. I enjoyed my stay.
Everyone's flight from O' Hare was cancelled for what we all thought was actually not terrible weather. This chic, clean, comfortable hotel was a bright spot amidst the inconveniences of flying. Close to airport, but apparently no shuttle though.Thank you for the nice stay!!!
Would recommend. But breakfast was understocked and disorganized. Eat breakfast out.
Breakfast buffet was meh with no bacon, however bed was very comfy and pool area was nice. Lots of restaurants nearby and no other issues came up.
I asked them to check on if they had something. I asked if they could call me. when they called I was on another call. they brought it right up to the room. very good service.
I have zero things to complain about my stay at the Hyatt. They were in the middle of a renovation when I stayed, but it didn't get in the way of their service at all. The room was quiet and clean. Staff were significantly friendlier than I'm used to. Water pressure and water taste were good. There were electrical outlets close to the bed that didn't require re-arranging furniture, which is critical for people who use their phones as a clock. It was very convenient to have a decent breakfast at the hotel. I didn't use it, but others I traveled with reported that the shuttle took them to nearby business meetings with no hassle. The location is perfect if your business is nearby - it's easy to get to, and right beside a couple handy restaurants. Since I can't think of what could have been better, this place deserves all five stars.
nice hotel for a hockey trip. good breakfast. lobby under renovation though. wish we knew in advance.
Excellent hotel the room was immaculate and the bed was so comfortable
Front staff was very friendly and helpful. We used the shuttle van to get to and from the mall. The staff was prompt and very nice. Overall the stay was nice