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Sheraton Suites Chicago Elk Grove

Property class: 3.5

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Photo gallery for Sheraton Suites Chicago Elk Grove

An outdoor dining area with round tables and chairs, a glass enclosure, and a view of a building in the background.
A modern lobby with a round glass table, a tall vase with flowers, and a reception desk.
A hotel with a large building, a pond, and surrounding greenery.
A hotel room with a flat-screen TV, a dining area with a table and chairs, a leather armchair, a sofa, and a large window with a view of a bridge and greenery.
A swimming pool with clear blue water, surrounded by yellow lounge chairs and a bench.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007
  • Place, OSHA Training Institute
    ‪3 min drive‬
  • Place, Woodfield Mall
    ‪6 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

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About the neighborhood

Elk Grove Village

Located within 2 miles (3 km) of OSHA Training Institute, Sheraton Suites Chicago Elk Grove is within 3 miles (5 km) of Endeavor Health Northwest Community Hospital. This 253-room, 3.5-star hotel has conveniences like an outdoor pool, an indoor pool, and a 24-hour gym.

What's nearby

  • OSHA Training Institute - 3 min drive - 1.1 miles
  • Schaumburg Convention Center - 6 min drive - 4.2 miles
  • Woodfield Mall - 6 min drive - 4.4 miles
  • Donald E. Stephens Convention Center - 15 min drive - 11.0 miles
  • Wrigley Field - 38 min drive - 22.3 miles

Getting around

  • Mount Prospect Station - 9 min drive
  • O'Hare Multi-Modal Facility Station - 11 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rose Garden Cafe Restaurant - ‬18 min walk
  • ‪Tensuke Market & Sushi Cafe - ‬3 min drive
  • ‪Pastry House Hippo - ‬3 min drive
  • ‪Johnnie's Beef - ‬3 min drive

About this property

Sheraton Suites Chicago Elk Grove

Sheraton Suites Chicago Elk Grove features an indoor pool, an outdoor pool, and a 24-hour gym. Onsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a sauna, a conference center, and a 24-hour business center.
Guests can expect to find free WiFi and 35-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, microwaves, and coffee makers are also available. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (60,000 square feet of space)

Outdoors

  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation (varies based on length of stay)
  • 2 total (88 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Frequently asked questions

Are free cancellation options available at Sheraton Suites Chicago Elk Grove?

Sheraton Suites Chicago Elk Grove provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around Sheraton Suites Chicago Elk Grove?

This hotel is located in Elk Grove Village, close to Woodfield Mall and Allstate Arena. You'll also find LEGOLAND® Discovery Center and Rainbow Falls Waterpark within a short drive.

Is parking available on site at Sheraton Suites Chicago Elk Grove?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Sheraton Suites Chicago Elk Grove include a casino at the property?

No, Sheraton Suites Chicago Elk Grove doesn't have a casino.

Will I find an indoor pool at Sheraton Suites Chicago Elk Grove?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Sheraton Suites Chicago Elk Grove?

This lakeside hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Sheraton Suites Chicago Elk Grove?

No, but guests can enjoy a sauna at this hotel.

Does Sheraton Suites Chicago Elk Grove have a restaurant with a breakfast menu?

Yes, Sheraton Suites Chicago Elk Grove serves to-go breakfast each morning for a surcharge from its restaurant.

Will Sheraton Suites Chicago Elk Grove allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Suites Chicago Elk Grove for a fee of USD 150.00 per accommodation, per stay. The property also provides an off-leash area.

Are there connecting rooms at Sheraton Suites Chicago Elk Grove?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Sheraton Suites Chicago Elk Grove?

The closest major airport to Sheraton Suites Chicago Elk Grove is Chicago O'Hare Intl. Airport (ORD), which is 10.3 mi away (19 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 18.1 mi away (26-minute drive).

Are there rooms with balconies that I can book at Sheraton Suites Chicago Elk Grove?

No, you won't find guestrooms with balconies at Sheraton Suites Chicago Elk Grove.

Does Sheraton Suites Chicago Elk Grove have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Suites Chicago Elk Grove.

Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet & great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the stay very peaceful and clean
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean rooms. Everything that you need for a very comfortable stay is there
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience and clean room and service
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing myself and family had a great time it was my graduation and the staff was awesome room clean thank you for the stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how comfortable the bed was!!! So happy to have spent my 30th birthday here!!! Btw the breakfast was phenomenal, the steak and potatoes were a hit!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would've definitely booked here again ut I learned from one of the staff that they will be shutting down in less than 2 weeks due to the property having been bought by a company who wants to build a data center. The location was great, parking was plentiful, restaurant inside the hotel was good, staff were friendly and the amenities were good.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel was a little dated. Upon arrival I was told they would be closing in 2 weeks, permanently. The property is turning into a data center. I love the hotel and staff overall. Quiet and relaxed property. To bad they are closing.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great at this hotel. The staff was very friendly, the bed was comfortable and Kenny at the bar I want to give him 100 stars he was the BEST! The only thing was that it is a little outdated the sink knibs in the bathroom was rusted and needs an upgrade.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Everything that you could need. Clean. Great staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

It’s a great hotel for a quick trip. Breakfast isn’t free.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time to live Sheraton hotel far away downtown, but it really surprised me! Very clean, and quiet. I get a good sleep and feel comfortable. Big space and enough privacy. I will definitely to choose this hotel for next Chicago trip!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The room is dated and one elevator in service that was not working very well. Staff was great, though.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were good but didn't book reach out to the transportation provider to pick us up at scheduled time. Overall property is good but location is a bit far from the airport. Could also need a bit of renovations
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stay here a few times a year. Service is good, rooms are clean, nice location for getting around.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

The hotel is clean but very dated, broken tiles in the bathroom in our bedroom. The elevator did not work, but they did have a service elevator for guests to use.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse experience ever, very dirty facilities and just one elevator working for a full capacity hotel is very risky to stay, what if there is an emergency?
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and curteous staff. Good facility even though its getting a bit older.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good comfy room
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned well. When I let out the sofa bed there was a used pool towel stuck inside and no sheets on the bed. The air didn’t work and the elevators were out. The floor felt sticky and it was carpet!
Stayed 2 nights in Jul 2026

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