Sheraton Suites Chicago Elk Grove

3.5 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Sheraton Suites Chicago Elk Grove

Reception
Restaurant
Exterior
Lobby
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007
  • Schaumburg Convention Center
    ‪4 min drive‬
  • LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Woodfield Mall
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

Executive Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Elk Grove Village

Located within 2 miles (3 km) of OSHA Training Institute, Sheraton Suites Chicago Elk Grove is within 3 miles (5 km) of Rainbow Falls Waterpark. This 253-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Schaumburg Convention Center - 4 min drive - 4.2 miles
  • LEGOLAND® Discovery Center - 5 min drive - 4.6 miles
  • Woodfield Mall - 5 min drive - 4.6 miles
  • Allstate Arena - 8 min drive - 7.5 miles
  • Donald E. Stephens Convention Center - 11 min drive - 10.1 miles

Getting around

  • Des Plaines Cumberland Station - 10 min drive
  • Remote Parking Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 14 min drive

Restaurants

  • ‪Tensuke Market - ‬3 min drive
  • ‪Rose Garden Cafe Restaurant - ‬18 min walk
  • ‪Pastry House Hippo - ‬3 min drive
  • ‪Mikerphone Brewing - ‬5 min drive
  • ‪Jarosch Bakery - ‬3 min drive

About this property

Sheraton Suites Chicago Elk Grove

Lakefront hotel with a 24-hour fitness center and a 24-hour business center
At Sheraton Suites Chicago Elk Grove, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 35-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (60,000 square feet of space)

Outdoors

  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation (varies based on length of stay)
  • 2 total (88 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Frequently asked questions

Are free cancellation options available at Sheraton Suites Chicago Elk Grove?

Sheraton Suites Chicago Elk Grove provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Suites Chicago Elk Grove?

As of Sep 12, 2025, prices found for a 1-night stay for 2 adults at Sheraton Suites Chicago Elk Grove on Sep 21, 2025 start from $90.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Sheraton Suites Chicago Elk Grove?

This hotel is located in Elk Grove Village, close to Woodfield Mall and Allstate Arena. You'll also find LEGOLAND® Discovery Center and Rainbow Falls Waterpark within a short drive.

Will I be able to park at Sheraton Suites Chicago Elk Grove?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sheraton Suites Chicago Elk Grove include a casino at the property?

No, Sheraton Suites Chicago Elk Grove doesn't have a casino.

Will I find an indoor pool at Sheraton Suites Chicago Elk Grove?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Sheraton Suites Chicago Elk Grove good for couples?

This lakeside hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Does Sheraton Suites Chicago Elk Grove have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton Suites Chicago Elk Grove have a restaurant with a breakfast menu?

Yes, Sheraton Suites Chicago Elk Grove serves to-go breakfast each morning for a surcharge from its restaurant.

Will Sheraton Suites Chicago Elk Grove allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Suites Chicago Elk Grove for a fee of USD 150.00 per accommodation, per stay. The property also provides an off-leash area.

Are there connecting rooms at Sheraton Suites Chicago Elk Grove?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sheraton Suites Chicago Elk Grove?

The closest major airport to Sheraton Suites Chicago Elk Grove is Chicago O'Hare Intl. Airport (ORD), which is 10.3 mi away (14 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 18.1 mi away (23-minute drive).

Are there rooms with balconies at Sheraton Suites Chicago Elk Grove?

No, there aren't any guestrooms with balconies at Sheraton Suites Chicago Elk Grove.

Does Sheraton Suites Chicago Elk Grove have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Suites Chicago Elk Grove.

Reviews

Sheraton Suites Chicago Elk Grove Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 439 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

Reviews

2/10 Terrible

APARJEET

Stayed 7 nights in Jun 2025

6/10 Okay

Doraliza

Traveled with family and small children
Liked: Amenities
The carpet of the room was a bit worn down, the bed was very springy, the pillows were flat. The fridge was great, kept things nice and cold. The microwave took a long time to heat up.
Stayed 3 nights in Jun 2025

2/10 Terrible

John

Traveled with family
Disliked: Amenities, property conditions & facilities
My TV did not work and we had to change rooms into a non handicap room. It was near to impossible for me to survive in. Way too expensive for poor quality. Hats off to service tech who helped us but will not stay there again. In fact I think a refund is in order.
Stayed 1 night in Jun 2025

6/10 Okay

Bianca

Business traveler
Liked: Staff & service, property conditions & facilities
I was originally assigned Room 231, a handicapped room that wreaked of URINE. The toilet paper roll was tattered and sticking up, all signs that the room was not cleaned entirely. I know I ordered my room through a third party site but most veteran travelers have higher expectations from a Sheraton in the suburbs. My reassigned room #736 was cleaner but the bedroom area has a blackout curtain only, the secondary shade is missing, yet the bracket and hooks were there The bed was made but smelled of a man’s sweat. It’s seems like the cleaning staff is cutting corners a bit.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

4/10 Poor

Rahul

Liked: Cleanliness
Disliked: Property conditions & facilities
I liked the layout of the suites, for a multi-day stay. And the TVs have streaming options. Housekeeping did a good job. Too bad the hotel screwed up my booking, and checked me out a day earlier than my reserved check-out date. While I was out to lunch, instead of calling me, they packed up everything I had & removed it. When I came back and asked the front desk - and showed my reservation was for an additional night - the manager eventually called to apologize, and gave me the room back, and said they wouldn't charge me for the last night... and then they wound up charging me anyway. There's also the heat/AC situation, which I see many other reviewers have noted for years. I understand it's an old building, so it's either on heat or AC, and can't easily switch back to heat for a few cold nights. They could easily address this by having an adequate supply of space heaters, but they didn't have an adequate supply. That's inexcusable.
Stayed 3 nights in May 2025

8/10 Good

Dorina

Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

8/10 Good

Emilie

Traveled with partner
Liked: Cleanliness
The property was decent. There was no heat available. The room was slightly chilly. The property had one service elevator available You need to get a coupon at the front for the breakfast included. The staff was friendly. The place was conveniently located however, I was slightly disappointed with the conditions. A hair was found in my shower, room temperature but overall it was good.
Stayed 1 night in May 2025

6/10 Okay

Elise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Main issue was that only 2 elevator was working and wait was extremely long.
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ron

Business traveler
Disliked: Amenities, property conditions & facilities
This property is so outdated. 20 year old small flat screens. Mine was broke. General disrepair from lack of upkeep. Breakfast is bad at best. They have 2 elevators, 1 has been broken fir 3 months so getting up and down is SLOW. This place need a complete refurbishing.
Stayed 5 nights in May 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, the staff was excellent and respectful, and the people at the front were really nice and gave me what I needed! I will be back once again!
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jin, PALO ALTO

Stayed 1 night in May 2025

10/10 Excellent

Oumou

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

M

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They are not honest. The AC wasn't working and it was very hot. The next day I asked if they fixed it he said no and it's cold outside so no need for the AC.
Stayed 3 nights in Apr 2025

8/10 Good

Jerrica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 1 night in Apr 2025

6/10 Okay

Susan & Dan, Cumming

Traveled with partner
Liked: Cleanliness, staff & service
Elevator hasn’t worked in over a year. The one left running is crazy slow. Air conditioning was barley working as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome bed and real pillows
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Stayed 1 night in Apr 2025

8/10 Good

Carson

Business traveler
Liked: Cleanliness, amenities
The property was not as nice as I expected, but the room was clean. The restaurant in the hotel was decent, but that's the only choice for food in the immediate area. Staff was ok, but didn't give much info at check-in. Not about the restaurant, amenities, or even what room number I was in. Seemed mediocre at best for a Sheraton Suites.
Stayed 2 nights in Apr 2025

8/10 Good

Tima

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Stayed 7 nights in Mar 2025

2/10 Terrible

Brent

Stayed 1 night in Apr 2025

10/10 Excellent

Florence

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025