This property was pretty nice. Pool was great for the kids. Staff was very friendly and they had all the amenities we needed!
This hotel is I need of major room renovations. Even fresh pain would be helpful. Everything is stained, the carpet, bed skirt and the walls. The bathroom is old, rust stains and chips in the bathtub and wall grout coming apart. The amenities are minimal. At least the desk staff were friendly.
How easy it was
Booked through orbitz and thought i was getting a king size bed get there and they said didn't have any. But the manager then upgraded me to a king suite.
No complaints, outstanding customer service.Clean rooms & comfortable beds!
The room was clean, bed was comfortable & friendly staff!
Very friendly staff. Clean room. Big pool. Happy with our stay with kids
Our room was large which was very handy for having 4 kids. We had a separate sleeping area with a door to close off from living area that made it convenient for nap times for the younger 2 kids. The breakfast had plenty of options for even the picky eaters with us. Hot tub and pool were large and clean.
It was very nice, carpet needed cleaning though convenient, nice breakfast room
I loved the hotel itself, the location, etc. But our room hadn't been cleaned by 6.30pm for 2 consecutive days
Good location for purposes of my trip. Good staff.
Better breakfast than expected. Bigger pool than expected. Large, reasonably priced room. Very helpful service. Great experience overall.
it was quite roomy which was nice. the condition was alright for the most part aside from some wall scratches and missed bathroom floors that needed to be cleaned.
My phone doesn’t work in the bathroom fan runs continuously and it is loud
Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel places you within a 15-minute drive of popular attractions such as LEGOLAND® Discovery Center and Wheaton College. This 101-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
The 101 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Free local calls, safes, and ironing boards are other standard amenities.
At Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
This property was pretty nice. Pool was great for the kids. Staff was very friendly and they had all the amenities we needed!
This hotel is I need of major room renovations. Even fresh pain would be helpful. Everything is stained, the carpet, bed skirt and the walls. The bathroom is old, rust stains and chips in the bathtub and wall grout coming apart. The amenities are minimal. At least the desk staff were friendly.
Thank you for taking time in completing survey and please accept my sincere apologies for not meeting your expectations. Your comments are shared with management and proper steps have been taken to ensure no other guest experience the same. Thank You
Thank you for your positive feedback. We look forward to welcoming you back again.
How easy it was
Appreciate your time in completing the survey. Looking forward to your next visit Thank You
please accept our sincere apology for not meeting your expectations and hoping to receive another chance, should occasion arises to visit the area Thank You
Booked through orbitz and thought i was getting a king size bed get there and they said didn't have any. But the manager then upgraded me to a king suite.
Dear Guest, Thank you so much for staying with us, we are so happy our team upgraded you to a suite, we are looking forward to your return. Thank you Regards, M Tamir Assistant General Manager
Thank you for your feedback! We're so glad that you enjoyed your stay!
No complaints, outstanding customer service.Clean rooms & comfortable beds!
Thank you! We're so happy to hear that you enjoyed your stay!
The room was clean, bed was comfortable & friendly staff!
Dear Guest, Thank you so much for your review! i'm glad you liked our beds and our staff was friendly! We're looking forward for your visit again. Thank you, Regards, Mohamad T. Assistant General Manager
Very friendly staff. Clean room. Big pool. Happy with our stay with kids
Thank you for your feedback! We're so glad that you enjoyed your stay!
Judith, It is great to receive your feedback. We strive to provide the utmost in service and amenities. We look forward to hosting you again soon.