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Crowne Plaza Chicago West Loop by IHG

Property class: 3.5

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

A multi-story hotel with a prominent sign reading "Crowne Plaza."
A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.
A modern restaurant with round tables and booths, a high ceiling with exposed beams, and a brick accent wall with the text "RVE DELTA".
A spacious lobby with a seating area, a reception desk, and a large screen.
A spacious lobby with high wooden pillars, a seating area with sofas and a bench, a fire feature, and a modern design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(74 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, a desk with a chair, and a telephone.

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

A hotel room with a large bed, a desk, a chair, a desk lamp, and a window with curtains.

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds (High Floor)

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Standard Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Standard Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(164 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (High Floor)

A hotel room with a sofa, a small table, a bed, and a view of the city through a window.

Suite, 1 Bedroom (High Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

A hotel room with two beds, a TV on a cabinet, a lamp, and a wall-mounted artwork.

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.

Standard Room, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Accessible

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a window with curtains.

Junior Suite, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

HOUSE WITH DOUBLE BED

  • Sleeps 8
  • Free wired internet

HOUSE KING SIZE BED

  • Sleeps 8
  • Free wired internet

View all photos for 2 Double Beds Standard Balcony

A hotel room with two beds, a sofa, a nightstand, a lamp, and a window with curtains.

2 Double Beds Standard Balcony

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Chicago

Located in Downtown Chicago within a short walk of Willis Tower, Crowne Plaza Chicago West Loop by IHG is within a mile (2 km) of other popular sights such as Chicago Riverwalk. This 3.5-star hotel has 398 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.5 miles
  • Civic Opera House - 11 min walk - 0.6 miles
  • Willis Tower - 13 min walk - 0.7 miles
  • Chicago Riverwalk - 14 min walk - 0.8 miles
  • Merchandise Mart - 17 min walk - 0.9 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Trivoli Tavern - ‬6 min walk
  • ‪Green Street Smoked Meats - ‬5 min walk
  • ‪Bonyeon - ‬6 min walk
  • ‪Tengoku Aburiya - ‬6 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Guests of Crowne Plaza Chicago West Loop by IHG enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 57.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, coffee makers, and laptop-compatible safes. Housekeeping is available once per stay.
Recreational amenities at the hotel include a fitness center.

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A spacious lobby with a central sofa, multiple seating areas, and a decorative ceiling.
Congress Plaza Hotel
Downtown Chicago
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
8.0 out of 10, Very good, 10,146 reviews
$116 nightly
The price is $138
Nov 10 - Nov 11
Total with taxes and fees
Congress Plaza Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 57 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Pet weight must not exceed 30 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 57.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 60661,Hotel License

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Is free cancellation available at Crowne Plaza Chicago West Loop by IHG?

Crowne Plaza Chicago West Loop by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Nov 8, 2026 start from $201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Chicago West Loop by IHG?

This hotel is situated in Downtown Chicago within a short 17-minute walk of Chicago Riverwalk and also 19 minutes on foot from Daley Plaza. You'll also find Millennium Park and Grant Park within a short drive.

Is there parking available at Crowne Plaza Chicago West Loop by IHG?

Yes, covered parking is offered for USD 57 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Crowne Plaza Chicago West Loop by IHG include a casino at the property?

No, Crowne Plaza Chicago West Loop by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Chicago West Loop by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crowne Plaza Chicago West Loop by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a bar/lounge.

Does Crowne Plaza Chicago West Loop by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Chicago West Loop by IHG serves buffet breakfast for a surcharge each morning at Rye Deli & Drink.

Will Crowne Plaza Chicago West Loop by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Crowne Plaza Chicago West Loop by IHG for a fee of USD 75.00 per accommodation, per stay.

Does Crowne Plaza Chicago West Loop by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crowne Plaza Chicago West Loop by IHG?

The closest major airport to Crowne Plaza Chicago West Loop by IHG is Chicago Midway Airport (MDW), which is 10.6 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.4 mi away (33-minute drive).

Are there rooms with balconies at Crowne Plaza Chicago West Loop by IHG?

Yes, every guestroom at Crowne Plaza Chicago West Loop by IHG comes with a balcony and some offer city views.

Does Crowne Plaza Chicago West Loop by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza Chicago West Loop by IHG.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1764 out of 2724 reviews
Rating 8 - Good. 563 out of 2724 reviews
Rating 6 - Okay. 228 out of 2724 reviews
Rating 4 - Poor. 82 out of 2724 reviews
Rating 2 - Terrible. 87 out of 2724 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- comfy bed!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean facilities, friendly staff, and a comfortable stay. Would stay here again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our trip was very clean and helpful staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the restaurant and dining area very nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice and clean . I enjoyed my stay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just the perfect hotel with everything you need
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located in a convenient area. The restaurant and staff were also great!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, parking could be a bit cheaper but it works, all n all great place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel definitely will be back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. But they do charge you for parking and breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean room, close to our destination.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and the room were exceptionally clean and comfortable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great clean room respectful staff great experience
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very helpful
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room staff was excellent!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, exceptionally friendly staff, great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is very good I will stay there again next time Thank you
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, with shops nearby.
Stayed 5 nights in Mar 2026

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