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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Exterior
Reception
Breakfast area
Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping

Explore the area

View in a map
1622 W Jackson Blvd, Chicago, IL, 60612
  • Place, United Center
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪10 min walk‬
  • Place, Credit Union 1 Arena
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 1 Double Bed, Non-Smoking, Microwave And Refrigerator

A bathroom with a toilet, sink, and mirror.

1 Double Bed, Non-Smoking, Microwave And Refrigerator

  • Sleeps 2
  • Free WiFi

Queen Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2
  • Free WiFi

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Chicago

Located in Near West Side, Hotel Chicago West Loop, SureStay Collection by Best Western is within a 10-minute walk of popular sights such as Rush University Medical Center and United Center. This 115-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

  • Michael Jordan Statue - 6 min walk - 0.4 miles
  • Union Park - 8 min walk - 0.5 miles
  • United Center - 8 min walk - 0.5 miles
  • University of Illinois Chicago - 10 min walk - 0.6 miles
  • Credit Union 1 Arena - 13 min walk - 0.7 miles

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪The Barn - Hockey Bar - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Queenie's Supper Club & Cocktails - ‬10 min walk
  • ‪Billy Goat Tavern - ‬6 min walk
  • ‪Su Taqueria El Rey Del Taco - ‬4 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Guests of Hotel Chicago West Loop, SureStay Collection by Best Western enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Lobby
Hyatt Place Chicago Medical/University District
Near West Side
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,490 reviews
$184 nightly
The price is $219
Jul 5 - Jul 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • 1 total (25 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 60612

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

What can I see close to Hotel Chicago West Loop, SureStay Collection by Best Western?

This hotel is situated in Near West Side within a 10-minute walk of United Center and Union Park. You'll also find Millennium Park and Michigan Avenue within a short drive.

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on Jul 5, 2026 start from $151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, this hotel doesn't offer parking.

Does Hotel Chicago West Loop, SureStay Collection by Best Western include a casino?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Chicago West Loop, SureStay Collection by Best Western?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a 24-hour gym and concierge services.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Chicago West Loop, SureStay Collection by Best Western feature a restaurant that includes a breakfast menu?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a restaurant that serves breakfast.

Will Hotel Chicago West Loop, SureStay Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Chicago West Loop, SureStay Collection by Best Western for a fee of USD 50 per pet, per stay.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Chicago West Loop, SureStay Collection by Best Western?

The closest major airport to Hotel Chicago West Loop, SureStay Collection by Best Western is Chicago Midway Airport (MDW), which is 11.4 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 25.4 mi away (36-minute drive).

Can I book a room with a balcony at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, you won't find guestrooms with balconies at Hotel Chicago West Loop, SureStay Collection by Best Western.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 552 out of 1111 reviews
Rating 8 - Good. 263 out of 1111 reviews
Rating 6 - Okay. 159 out of 1111 reviews
Rating 4 - Poor. 78 out of 1111 reviews
Rating 2 - Terrible. 59 out of 1111 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, staff pleasant and helpful.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Randi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff! I would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly friendly staff. Clean rooms. Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient to walk to the united center. Staff were nice and helpful.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Frank

Liked: Staff & service
Older building but it was clean and the staff was night. The room was small but the price was good and great location for the United Center.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

KATHERINE

Liked: Staff & service
Disliked: Amenities
Great staff! Very helpful with my early arrival. The room itself was clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was very polite and friendly. Abraham was very helpful!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philicia

Liked: Cleanliness, staff & service, property conditions & facilities
Was convenient for the United Center concert I went to.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff! Room was clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Stay here every time I come to Chicago.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service as well as the room was clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities
Staff were smart and knowledge and professional
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Nicholas

Disliked: Property conditions & facilities
No parking
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Briana

staff was nice and room was clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service room very nice and good house keeping service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

CODY

Liked: Cleanliness, staff & service, property conditions & facilities
Was unaware of airport shuttle
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay if you have something to attend to at the United Center! Very easy walk! And the hotel staff was amazing!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Room was clean, the staff was friendly... we would stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and awesome service! Really appreciated how friendly and helpful all the staff was, from the front desk to housekeeping! They made the whole trip much better!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! Nice park nearby, walkable to Union Square and staff was wonderful!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to local attractions
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very nondescript place, but it is clean and wasn’t too expensive .
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gamaliel

Liked: Cleanliness, property conditions & facilities
The night shift staff who assisted us did not provide a very pleasant welcome, and I was not informed about the $25 parking fee. Aside from that, the room was small but clean and comfortable, which was adequate for a one-night stay.
Stayed 1 night in Mar 2026