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The room is so nice. Staff are very nice.
Clean room, good rate
Door to hotel were not accessible. Pool was supposed to be open and when I asked at check in they said it was open but when we got kids all dressed up and excited it was closed.
Close to everything. Clean and great staff.
Great location, great hotel
This property is so close to everything: food, shopping, tourist activities. It was perfect for us. And the Weber Grill restaurant was sooo good!
We stayed 4 nights. It was an easy walk to the river and an easy walk to Navy Pier. It was a quiet, safe area (as far as cities go).
excellent location in downtown with subway entrance right outside the front doors
Everyone has been very nice and helpful.
Very disappointed, pool was closed, early checking fee, check in is at 4, beds were uncomfortable. Platform of the bed is larger than the bed so lots of banged knees from walking in the room, breakfast is for honor members only. Location is awesome right on the el red line. But I will not stay here again.
Nothing like the pictures, very old and out of date, the bed was hard and the toilet was not cleaned.
Bath sink wasn’t working when we arrived. I reported it, they said someone would come and fix it.. that just did not happen. We had to brush our teeth, wash our hands, etc.. on the shower. Very disappointing for a Hilton chain hotel
Orbitz or SOMEONE should have let me know that the Hilton Garden Inn was closed for renovation and that all reservations were being handled by/at the Embassy Suites. After trying to park and valet at the Hilton for 30 minutes, I finally called the number provided and learned that our reservation was taken at a different hotel (Embassy)
Located in Downtown Chicago, Hilton Garden Inn Chicago Downtown/Magnificent Mile is within a 5-minute walk of Michigan Avenue and within 15 minutes of other popular attractions like Millennium Park. This 3-star hotel has 361 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests staying at Hilton Garden Inn Chicago Downtown/Magnificent Mile enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 62 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-out.
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The room is so nice. Staff are very nice.
Thank you so much for your candid feedback! We are glad that you were generally happy with your stay . Looking forward to welcoming you back sometime soon!
Clean room, good rate
Door to hotel were not accessible. Pool was supposed to be open and when I asked at check in they said it was open but when we got kids all dressed up and excited it was closed.
Im so sorry to hear about the situation with pool. Our is generally always open and if it is ever closed, it is for maintenance. Your safety and satisfaction are our highest priority.
Close to everything. Clean and great staff.
Great location, great hotel
Thank you so much for your candid feedback! Looking forward to welcoming you back sometime soon!