Best Western Grant Park Hotel2.5 out of 5.0
Recent guest reviews
Every staff member made us feel comfortable and welcome for our first visit to Chicago. From our check in, having our bottle of wine opened, info on the best of Chicago, transportation questions, we felt like we were with family. Great hotel!
The hotel is great and in a quiet neighborhood. Rooms are spacious and service is super friendly. Wifi is free and reasonable fast. Location is right in front of Grant park. Just cross the road and you can have a leisurely walk to nearby attractions like millennium park and lake front. Only issue was restaurants nearby close by 9-10 PM and I usually like to have dinner post that. Had to plan carefully for dinner and could not just walk out of the hotel to a place nearby.
I had a wonderful stay. This property is always my number one choice when staying in the area. It is perfeclty placed close to everything you want in Chicago. The staff is always super nice and go out of their way to make sure your stay is a pleasant one. Great Stay
This place is terrible, horrible customer service and disgusting room. I saw two roaches in my room. I tried to change rooms, the staff did not believe me. Check in was a nightmare, they booked my room incorrectly.
My stay at Grant Park Best Western was very good. Staff was friendly and helpful. Location is very good. Plenty to do near by. Also, many good restaurants within walking distance. Close to Lake Michigan. Great place to jog or bike. Overall, wife and I had a good visit.
We stays here for two nights while vacationing with our 2 young daughters. Location is terrific- walking distance to the Field Museum and the Shedd Aquarium. Loved the views of Grant Park across the street and the city lights at night. We walked to Millennium Park one day, and also walked to Willis Tower on our 2nd night there. The staff was excellent- very friendly and attentive as we were coming and going- almost every time there was someone opening the door for us with a smile. We utilized the hotel's valet parking, which was kind of expensive at $52/night, but they were more than happy to go get the car for us any time we needed it. If we'd not had 2 young children with us and all of their bags, we probably would have parked a couple blocks away in a cheaper ramp. The pool was out of commission, which we didn't know until we got there, so our daughters were a little disappointed about that, but we kept busy with other things. We did not have the breakfast - I don't know where the restaurant was at where they served it, so next time we'd have to ask where that is. Our room was pretty small, and the bathrooms are tiny (the bathroom was very clean), but we were out and about most of the day, so we were just using it for sleeping and showering! The only real negative is that I would say the caulking on the windows in our room (905) needed some attention as it was peeling off and black in some spots. Overall, great stay and lots of restaurants and things to do within strolling distance.
We were in town for Hamilton and it was an easy walk from the hotel to the theater. Although we were there only overnight, it is just a walk across a bridge to the lakefront parks and museum complex. The staff was very polite and gave us excellent suggestions on where to eat nearby. We even had a nice view of the lakefront fireworks to celebrate the first night of summer. A/C was a little noisy, but we did notify the staff when we departed so it could be "fixed". There was hardly any other room noise and the side street our room faced was not particularly noisy. We would definitely return here if we come back to Chicago in the future.
I really don't have anything negative to say about our stay. Staff were all very friendly and helpful. Hotel is in a very convenient location we were able to walk everywhere we needed to go, with the furthest walk being to Navy Pier, that was about 2.5 miles and took 45 minutes or so an I am a slow walker.
Hotel location is very good. Overlooks a park and several nearby restaurants. Enjoyed the stay although a very brief 24 hours. The room did not have enough walking space as my room had 2 big beds leaving very little room to place the luggage and move around. Rooms could use one queen size bed instead of 2 beds in the small sized room.
I stayed for 2 nights in June, 2017. Here are pros and cons. Pros: Great location near the millennium park and Roosevelt cta train station. The pricing. Roomy. Clean bathroom and shower room. Friendly staffs. Cons: Street noise, especially from cta train track. My room was for non smoking but I smelled strong cigar smoke. (I am guessing that the cigar odor came through either hallway or A/C pipe..?) Blue line to O'Hare is not close to the hotel.
- Walking distance to Grant Park and Buckingham Fountain
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Located in South Loop, Best Western Grant Park Hotel is a leisurely stroll from popular sights such as Grant Park and Buckingham Fountain. This 172 -room hotel has conveniences like a restaurant, free in-room WiFi, and a fitness center. Field Museum of Natural History and John G. Shedd Aquarium are also within a short walk.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All of Best Western Grant Park Hotel's 172 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. 25-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Other amenities include hair dryers, laptop-compatible safes, and ironing boards.
Best Western Grant Park Hotel features a fitness center, free WiFi in public areas, and a business center. Valet parking is offered for USD 52.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and laundry facilities.
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 1174 reviews