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Best Western Grant Park Hotel

2.5 out of 5.0

Best Western Grant Park Hotel

2.5 out of 5.0

Recent guest reviews

This hotel was wonderful! Updated, clean, quiet, and a great location. And all of this at an excellent price. I'd definitely recommend staying here.

Super nice people very helpful, The location was amazing as is the city

The location is incredible for the price. Front desk and staff were super friendly and efficient. Room was renovated; everything was modern, clean. Would stay again.

Muy buena atención ubicación y limpieza pero faltaba una refrigeradora y un microondas en el cuarto

Hotel staff and checking very good to excellent. Room was noisy due to heavy construction next door. Sidewalks in area blocked due to construction. Heater in room was noisey due to each room had it's own heater and air conditioner and it went on and off all night.

Very loud from the street starting at 5 am. The beds were uncomfortably stiff. The coffee was terrible. The shower knob was difficult to use. On the positive, the tv had good breadth of channels and the room was clean. The pillows were comfortable. Overall I would stay elsewhere next time if possible

A good location. Five minutes by taxi to Art Insitute, or a walk. 24 hour Subway sandwich shop 3 minute walk.

My room was end of hall near air system - a bit loud

Clean, convenient, staff friendly and helpful. Near subway, easy to obtain a cab, park right across the street.

Shout-out to Marcus at the front desk - super friendly! The pillows suck, we almost got stuck in the elevator and they didn't have any spoons at the front desk. Other than that, the room was nice and clean. I would stay there again.

Stayed here for the second time this year. The room was clean and the staff were exceptional like the first time. I just wish the rooms had a microwave and mini fridge. Other than that, this place is my go-to when in Chicago.

Came in after late flight desk even made courtesy call to make sure we we're still coming of we were ok. Favorite place to stay in Chicago

Good location! Housekeeping staff were a little rude.

We weren’t in the hotel much during our stay, so it served it’s purpose. The room was comfortable and clean. The bathtub was definitely dated and could have used a good scrub. The biggest complaint is the elevator. There were times where we waited over 5 minutes for the elevator. Other than that, the hotel is in a great location, and the price can’t be beat.

I was only here for one night. Hotel Staff was very nice and helpful. The room itself was average at best. Bed was lumpy. Furnishings were average. Hallway was loud. Could hear neighbors through the wall. On the other hand, it's Chicago. I was in the room to get changed once and then to sleep, and it worked for that.

Upon arrival asked for an upgrade to a room with a view person at desk said no problem to top it off wasn't charged for it because we are repeating customers!

1100 S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Grant Park and Buckingham Fountain
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in The Loop, Best Western Grant Park Hotel is within a 10-minute walk of popular sights such as Columbia College Chicago and Grant Park. This 172-room hotel has conveniences like a restaurant, free in-room WiFi, and a fitness center. Field Museum of Natural History and John G. Shedd Aquarium are also within a short walk.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

34-inch a TV are available for entertainment, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker, free weekday newspapers, and free local calls.


Property features

Best Western Grant Park Hotel features a fitness center, free WiFi in public areas, and a business center. Valet parking is offered for USD 52.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and a porter/bellhop.

Room options

Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 3

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Park View

Queen 1 | Sleeps 2

Suite, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 5

Guest reviews for Best Western Grant Park Hotel

Everyone (65)
5
Everyone

This hotel was wonderful! Updated, clean, quiet, and a great location. And all of this at an excellent price. I'd definitely recommend staying here.

By on Dec 12, 2018

Review comment responded on Dec 12, 2018

Thank you for staying us, we appreciate your feedback!

5
Everyone

Super nice people very helpful, The location was amazing as is the city

By on Dec 10, 2018

Review comment responded on Dec 11, 2018

We are delighted you had a good time. Please think of us in the future.

5
Everyone

The location is incredible for the price. Front desk and staff were super friendly and efficient. Room was renovated; everything was modern, clean. Would stay again.

By on Dec 9, 2018

Review comment responded on Dec 11, 2018

Thank you for staying with us. We hope to see you again in the future.

5
Everyone

By on Dec 5, 2018

Review comment responded on Dec 5, 2018

Thank you for staying with us

4
Everyone

Hotel staff and checking very good to excellent. Room was noisy due to heavy construction next door. Sidewalks in area blocked due to construction. Heater in room was noisey due to each room had it's own heater and air conditioner and it went on and off all night.

By on Nov 30, 2018

Review comment responded on Dec 3, 2018

Our sincere apologies in regards to these inconveniences. Unfortunately there is very little we can do in regards to the construction next door. Thank you for making us aware of the things that need improvement. We hope you visit again at a later time.

2
Everyone

Very loud from the street starting at 5 am. The beds were uncomfortably stiff. The coffee was terrible. The shower knob was difficult to use. On the positive, the tv had good breadth of channels and the room was clean. The pillows were comfortable. Overall I would stay elsewhere next time if possible

By on Oct 28, 2018

Review comment responded on Oct 29, 2018

Thank you for staying with us. I am sorry that the room did not meet your expectations. We take all our valued guest feedback into consideration and hope that in the future you will consider staying with us you to show you how exceptional we are.

4
Everyone

A good location. Five minutes by taxi to Art Insitute, or a walk. 24 hour Subway sandwich shop 3 minute walk.

By , from Los Angeles on Oct 26, 2018

Review comment responded on Oct 29, 2018

Thank you for staying with us. I am glad you found the subway. I hope that you enjoyed the Art Institute. My favorite exhibit is the miniatures.

4
Everyone

By on Oct 25, 2018

Review comment responded on Oct 29, 2018

Thank you for taking the time to tell us about your stay.

4
Everyone

My room was end of hall near air system - a bit loud

By on Oct 17, 2018

Review comment responded on Oct 17, 2018

Sorry for the noise of your system, we hope to see you again in the future

3
Everyone

By on Oct 15, 2018

Review comment responded on Oct 15, 2018

Thank you for your feedback, we appreciate it

Best Western Grant Park Hotel

1100 S Michigan Ave, Chicago, IL 60605