Best Western Grant Park Hotel2.5 out of 5.0
Recent guest reviews
We came to Chicago for a show and had to make last minute reservations. This location was perfect as we were across from Grant Park and within walking distance of our show and the price was affordable. The staff was friendly and very helpful. Being our first time to Chicago we could not have asked for a better experience.
A really comfortable, friendly hotel in a great location, near Grant Park and public transportation. The staff were really helpful and made us feel welcome. The rooms are recently remodeled and they are clean, comfortable and quiet.
Clean hotel. Great location. We were able to walk to most of the places we wanted to go. The bathroom doesn't have a fan, which I do prefer but not really a problem. I would recommend bringing your own hairdryer as the one in the room in puny. There is construction but it didn't bother us since we were gone during the day anyway.
Stayed at this hotel for business but had family with me. Looks old from outside but is updated nicely inside. Really close to where I had to be. Right across from Grant Park which helped out with activities for the kids. Sad part:$52 a day to park car. Yikes! The staff is very friendly and there is a great restaurant just inside which we had breakfast in. Very convenient!
I would like to acknowledge the superb customer service I received from the following employees: Janette, Erica, Cindy, Aurora, Armina, Fernando & Loreto. This unique group of individuals made me feel like royalty. It does not get any better than this. Each & everyone of them go above & beyond what is expected making sure that my comfort is a priority.
Easy access to the Orange and Red Line, and quick walk to a great park and the Lake. Nice interior of the hotel with great friendly & helpful staff. I'm sure it'll be better once they get the exterior done. Only thing missing is a continental breakfast and a bigger coffee pot in the room.
the hotel was still partially under renovation. Receptionists were all but 2 very impolite and we had the impression that this was also due to our foreigner nationality. Rooms are fine, not super clean but fine, except for the fact that they are very humid and windows are framed by moss and mold. I picked this hotel only because it was close to where I had to work and relatively cheap. But I wouldn't recommend it.
Location of the hotel is just superb. Hotel staff was very helpful.The front desk staff had upgraded our room without any charges. We were a group of 4 people and we all enjoyed this stay very much. I would definitely consider this hotel for my next stay in Chicago.
I stayed at Best Western Grant Park hotel for 4 days, and my stay was good. Staffs were friendly and professional, and the room was clean. The only problem I had was the heater. It was too old and a bit loud. The rate is reasonable considering the location. Highly recommended!
My son and I had travelled all night and we were so thankful the front desk allowed us to check in early. All front desk staff were very friendly and easy to approach. Our room was newly renovated and very nice. Bed was comfortable. WiFi was pretty good for normal things but download speed was slow. Our room faced the side of the building but we could see the lake and Navy Pier in the distance. We loved the location being so close to the lake. Hotel was quiet. I was a little worried about not having a warm shower after reading some reviews but we didn't have any problems so I assume that issue was resolved. The hotel was very clean. We ate in the restaurant and that was probably the only thing we didn't care for. It didn't seem very busy and the food was meh. It looked busier for breakfast so maybe that is better. It was a little inconvenient they didn't have a water fountain but they were very happy to offer us bottled water. We got a pretty good price for the location. We will definitely stay there again.
Located in South Loop, Best Western Grant Park Hotel is a leisurely stroll from popular sights such as Grant Park and Buckingham Fountain. This 172 -room hotel has conveniences like a restaurant, free in-room WiFi, and a fitness center. Field Museum of Natural History and John G. Shedd Aquarium are also within a short walk.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All of Best Western Grant Park Hotel's 172 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. 25-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Other amenities include hair dryers, laptop-compatible safes, and ironing boards.
Best Western Grant Park Hotel features a fitness center, free WiFi in public areas, and a business center. Valet parking is offered for USD 52.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and laundry facilities.
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 1143 reviews