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Best Western Grant Park Hotel

2.5 out of 5.0

Recent guest reviews

Hotel location is very good. Overlooks a park and several nearby restaurants. Enjoyed the stay although a very brief 24 hours. The room did not have enough walking space as my room had 2 big beds leaving very little room to place the luggage and move around. Rooms could use one queen size bed instead of 2 beds in the small sized room.

I stayed for 2 nights in June, 2017. Here are pros and cons. Pros: Great location near the millennium park and Roosevelt cta train station. The pricing. Roomy. Clean bathroom and shower room. Friendly staffs. Cons: Street noise, especially from cta train track. My room was for non smoking but I smelled strong cigar smoke. (I am guessing that the cigar odor came through either hallway or A/C pipe..?) Blue line to O'Hare is not close to the hotel.

Walking distance to soldier field. We recommend staying here because it's the closest and beats staying $400 a night anywhere else on the magnificent mile. It was about $250 a night here. Room service kind of sucked because the first day they didn't come at all and we had to call them down around 3:30. Then the next morning there knocking on your door at 7:30am. We've stayed here twice for concerts at soldier field.

HVAC was too loud in the bedroom. The vent return in the bathroom had air coming out constantly and blower made a loud noise. Requested a refrigerator 2 days in a row and finally on the 3rd day I was given one that did not work. Sent that one back and was brought a working refrigerator.

Thank you Armena - Octavio - Cindy and Gerardo. You all helped in your own special way - each of you went beyond your call of duty - each of you made our stay perfect - our experience wouldn't have been as special with out you !

Too noisy, insulation between rooms and corridor terrible and also the windows out to the street. For the price we where paying (nearly $300 US per night) I would expect a silent room. The personal at the reception where excellent and the hotels location on the south Michigan ave is great depending on what you are looking for.

Conveniently located near several shops, bars and eateries. Not too far from the Convention Center, took only 5-10 minutes with the shuttle. Also staff was very accommodating when I asked for a fridge to be placed in my room. There is a grocery store just around the corner and I got a few supplies that needed to be kept cold.

Right on Michigan Ave, across from Grant Park. The whole of the area is accessible to you from this location. Why 4 stars, not 5, well, it's missing some amenities, so read on. Got a great rate. Check in was a breeze. The hotel is not well marked, easy to miss, main entrance over on a side street. Did not have a car. Staff was very helpful. The hotel is remodeled, very nice. However, there are those old "bones" you cannot change, like the width of the halls and width of door ways and size of bathroom that you cannot change and give evidence of the actual age of the building. No work out areas (although I lost count of the gyms in the area. No room service, and the attached diner, is, well, not worth while. May be for a drink, or to pick up a snack in early AM. My room 908 was *huge*, twice the other room sizes with magnificant views of Grant Park, the lake, and Navy Pier. Fireworks visible from room...major points with the wife.... Staff said only a few of the rooms have this view, so I would check. Also said 908 is the only room that big. The remodel is very nicely done, with a dining/meeting table, microwave and fridge, work desk, with a counter separating the sleeping area. Free internet was fast enough. TV had good choice of channels. No movie/PPV menu. Street noise was *not* controlled by the remodel, skate boarders easily heard from our room. However, side street is quiet and this did not disturb us. I liked the bed, although staff said the bedding in that room was due for upgrade, as was the couch/pull out bed. Overall, I would use this again, but the lack of amenities will turn off some visitors. Staff is *excellent* and seems determined to please.

Great location for events at Soldier Field! Easy walk to museums, aquarium, and stadium. Affordable dining choices nearby. Courteous staff and clean rooms. Lake View not really lake view, though, it does face the direction of the lake.

The location was amazing! I could walk everywhere I wanted to see. The staff was friendly and very helpful! The room I had had a great view of the Willis tower AND the lake. The only tingling that was less than par here was the a/c in my room was old and would shoot out black fuzz or something.

1100 S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Grant Park and Buckingham Fountain
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in South Loop, Best Western Grant Park Hotel is a leisurely stroll from popular sights such as Grant Park and Buckingham Fountain. This 172 -room hotel has conveniences like a restaurant, free in-room WiFi, and a fitness center. Field Museum of Natural History and John G. Shedd Aquarium are also within a short walk.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All of Best Western Grant Park Hotel's 172 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. 25-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Other amenities include hair dryers, laptop-compatible safes, and ironing boards.

Property features

Best Western Grant Park Hotel features a fitness center, free WiFi in public areas, and a business center. Valet parking is offered for USD 52.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and laundry facilities.

Room options

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

Queen 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

51% of guests recommend this hotel

Total of 1165 reviews