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Best Western Grant Park Hotel

2.5 out of 5.0

Recent guest reviews

We stays here for two nights while vacationing with our 2 young daughters. Location is terrific- walking distance to the Field Museum and the Shedd Aquarium. Loved the views of Grant Park across the street and the city lights at night. We walked to Millennium Park one day, and also walked to Willis Tower on our 2nd night there. The staff was excellent- very friendly and attentive as we were coming and going- almost every time there was someone opening the door for us with a smile. We utilized the hotel's valet parking, which was kind of expensive at $52/night, but they were more than happy to go get the car for us any time we needed it. If we'd not had 2 young children with us and all of their bags, we probably would have parked a couple blocks away in a cheaper ramp. The pool was out of commission, which we didn't know until we got there, so our daughters were a little disappointed about that, but we kept busy with other things. We did not have the breakfast - I don't know where the restaurant was at where they served it, so next time we'd have to ask where that is. Our room was pretty small, and the bathrooms are tiny (the bathroom was very clean), but we were out and about most of the day, so we were just using it for sleeping and showering! The only real negative is that I would say the caulking on the windows in our room (905) needed some attention as it was peeling off and black in some spots. Overall, great stay and lots of restaurants and things to do within strolling distance.

We were in town for Hamilton and it was an easy walk from the hotel to the theater. Although we were there only overnight, it is just a walk across a bridge to the lakefront parks and museum complex. The staff was very polite and gave us excellent suggestions on where to eat nearby. We even had a nice view of the lakefront fireworks to celebrate the first night of summer. A/C was a little noisy, but we did notify the staff when we departed so it could be "fixed". There was hardly any other room noise and the side street our room faced was not particularly noisy. We would definitely return here if we come back to Chicago in the future.

I really don't have anything negative to say about our stay. Staff were all very friendly and helpful. Hotel is in a very convenient location we were able to walk everywhere we needed to go, with the furthest walk being to Navy Pier, that was about 2.5 miles and took 45 minutes or so an I am a slow walker.

Hotel location is very good. Overlooks a park and several nearby restaurants. Enjoyed the stay although a very brief 24 hours. The room did not have enough walking space as my room had 2 big beds leaving very little room to place the luggage and move around. Rooms could use one queen size bed instead of 2 beds in the small sized room.

I stayed for 2 nights in June, 2017. Here are pros and cons. Pros: Great location near the millennium park and Roosevelt cta train station. The pricing. Roomy. Clean bathroom and shower room. Friendly staffs. Cons: Street noise, especially from cta train track. My room was for non smoking but I smelled strong cigar smoke. (I am guessing that the cigar odor came through either hallway or A/C pipe..?) Blue line to O'Hare is not close to the hotel.

Walking distance to soldier field. We recommend staying here because it's the closest and beats staying $400 a night anywhere else on the magnificent mile. It was about $250 a night here. Room service kind of sucked because the first day they didn't come at all and we had to call them down around 3:30. Then the next morning there knocking on your door at 7:30am. We've stayed here twice for concerts at soldier field.

HVAC was too loud in the bedroom. The vent return in the bathroom had air coming out constantly and blower made a loud noise. Requested a refrigerator 2 days in a row and finally on the 3rd day I was given one that did not work. Sent that one back and was brought a working refrigerator.

Thank you Armena - Octavio - Cindy and Gerardo. You all helped in your own special way - each of you went beyond your call of duty - each of you made our stay perfect - our experience wouldn't have been as special with out you !

Too noisy, insulation between rooms and corridor terrible and also the windows out to the street. For the price we where paying (nearly $300 US per night) I would expect a silent room. The personal at the reception where excellent and the hotels location on the south Michigan ave is great depending on what you are looking for.

Conveniently located near several shops, bars and eateries. Not too far from the Convention Center, took only 5-10 minutes with the shuttle. Also staff was very accommodating when I asked for a fridge to be placed in my room. There is a grocery store just around the corner and I got a few supplies that needed to be kept cold.

1100 S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Grant Park and Buckingham Fountain
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in South Loop, Best Western Grant Park Hotel is a leisurely stroll from popular sights such as Grant Park and Buckingham Fountain. This 172 -room hotel has conveniences like a restaurant, free in-room WiFi, and a fitness center. Field Museum of Natural History and John G. Shedd Aquarium are also within a short walk.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All of Best Western Grant Park Hotel's 172 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. 25-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Other amenities include hair dryers, laptop-compatible safes, and ironing boards.

Property features

Best Western Grant Park Hotel features a fitness center, free WiFi in public areas, and a business center. Valet parking is offered for USD 52.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and laundry facilities.

Room options

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

Queen 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

51% of guests recommend this hotel

Total of 1169 reviews