Best Western Grant Park Hotel2.5 out of 5.0
Recent guest reviews
Not only is this hotel a great price and location, but the staff was fabulous. The front desk check-in ladies went above and beyond to assist us with directions to get onto the rail line to the airport with the least hassle with our bags. The room was plenty big enough for 3 grown ladies, a nice view, clean, comfortable. Excellent location to South Shore Line and other transportation around Chicago. I recommend this hotel HIGHLY
Nice clean room with comfortable bed and attentive staff. They were busy so I arrived at 12 won and the room was not ready till 2:30 so I went for lunch. When I came back they rushed to fix up the room for me. Nice.
The hotel is with in a 1/4 mile of the field museum (our fav of the whole trip) the planetarium and the aquarium. The art inst. was also within walking distance. The room was CLEAN and the price great. King size bed suite at 140 during the week. This included frig. and microwave. The restaurant was great. Top notch service.
Stayed for one week with wife and our 1 year old. Clean room and friendly staff. As all hotel in greater cities there are no microwaves or a fridge in standard rooms. I know it but I don't like it. We walked everywhere downtown from the hotel. Yes, we have good shoes... PRO: good location, friendly staff, clean room CON: restaurant next door (don't go there), construction work outside entrance (temporary), no fridge and no microwave in room, don't call it a fitness center
We choose this BW because they offered a good multi-night discounted rate for the entire week we stayed in Chicago. We were very satisfied with the location, as there was a bus stop almost right in front on S Michigan St, a two and a half block walk away on Roosevelt Street was the metro train station, and buses and trains were coming and going all the time. We bought a week long pass that allowed us to use both methods of transportation to get everywhere we wanted to go in the city. Chicago is very luck to have a great transit system. It will also keep you in shape, as it is not unusual to have to walk up and down a lot of stairs to get to/from the trains. We drove our car into the city but used Spot Hero to find an economical parking space for the week and we never had to use the car for the entire week. There is a café connected to the hotel. They do not have a sign out front so it's hard to figure out there's an eating place unless you walk in. They were open morning, noon, and night and served a decent breakfast and good coffee. There are other eating places within easy walking distance, or you can just hop on a bus and go where all the people are on the upper end of Michigan Street. I think the hotel was completely booked when we were there as we kept seeing at least two different tour groups meeting in the lobby. Even with all the people, our room was very quiet, but the elevators were sometimes a little slow. We also got a room with a good view, as the windows looked north over Grant Park and we could see the very high water shooting up from Buckingham Fountain. We also were able to sit in our bed and watch fireworks for at least three of the nights we were there. Just across the street from the hotel are the headless walking body metal sculptures in Grant Park. They are fun to walk through. We had a king sized room which seemed a little small, but I think that had to do with the building being old, and because we were always gone, it just didn't matter. We did have plenty of space to put our suitcases for the week. There is no microwave or small refrigerator in the room, but there is a coffee maker and a hairdryer in a bag in the bathroom. The WiFi worked just fine. When we travel we do not think it is necessary for people to be cleaning our room every day, so I can only say we were satisfied with housekeeping for the one day we did have them clean the room. We like to save water. The bathroom was nicely updated and very clean with a good towel supply, as well as, the usual shampoo, condition, soap, and lotion. I really appreciate the lotions the hotels leave out, but this time we got a shower cap, so it was another very useful item that we I used. Check in and check out was very easy and the lobby employees all were very friendly and nice. We had no problems so we never had to interact with them other than checking in and out. Overall we were very pleased with our stay. The room, sheets, and bathroom were all clean.
Very nice hotel. Good Wi-fi, All of the staff are pleasant and helpful. Grant park is just across the street and the river trail is easily within walking distance. Armena went above and beyond helping me with my travel plans.
The hotel itself is ok, but at the time it was the best price. The staff was very helpful & prompt to valet my car. What I loved most about this Hotel was the location. It was perfect for us to walk to all of the main attractions in that area. The have plenty of the community bikes to rent and driving services everywhere. Keep in mind our room faced Michigan Ave, so there was "city noise" but we slept just fine and got to see the sun come up over Lake Michigan.
We stayed here for the weekend. It was a nice hotel. The staff was really wonderful and helpful. The room was a little dated but it was great for the price. It's really close to the Field museum and Shedd Aquarium. We were able to walk there easily. It's also close to the L that takes you right to the airport. Would stay here again.
I spend five days at this hotel. From the minute we arrived to the minute we left the staff could not have done much more. Armena and the staff were brilliant in helping us in any way they could. Great welcome to Chicago from the Armena. When we arrived at the hotel we recognized an error in the booking from our travel agent who booked one room for 4 adults. When we showed this to Armena she gave us an upgrade to a suite with no extra charge. The room was spacious and had a fold out bed and two large double beds. The tv was good with loads of channels. The bathroom was a little small but ok. The shower was ok and could be managed easily. The fitness center was good for what I needed it for. It was small and did not have any free weights area. The only disappointment was that the pool is gone but it is no big deal. The hotel was within walking distance of the parks and Field museum, air and space museum and aquarium. There is a bus stop across the road that can bring up to the main areas of the city or you can walk. Lou Malnatis is great for the deep dish pizza and `yolk is good for the breakfast which is next to the hotel. If you are tired and don't want to go out Meis kitchen which is in the same building as the hotel is good and they do happy hour from 5-7 with specials on beer. All in all it was a great stay and will definitely return to Chicago for sure. I will stay here for sure.
The staff here were so patient and so kind. They went out of there way to help me and my husband find our way around Chicago. It's a really beautiful location and really close to the "L" which was really convenient for going up to Wrigley Field and down to Chinatown. You can also take the "L" into downtown, which is walking distance but about 20 blocks. Everything seems closer than it is in Chicago... A great place to stay and really convenient. Highly recommended!
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 1240 reviews