Skip to main content
Beginning of main content

Recent guest reviews

There is no parking. You need to pay where you can find. Also breakfast is just a simple grab and go

While getting on the elevator, we heard another passenger gasp and looked out the elevator doors, as they were closing, to see a cockroach scurrying by. The next morning I went down for coffee in the lobby and there was another cockroach, on his back, right in front of the coffee pots. The staff were all there and no one was doing anything about it! Never again!!!!!

Staff was amazing and the hotel was clean and quiet.

Clean rooms and friendly, accommodating staff. Would stay again!

Overall great experience staying here, easy to get to train stations or walk around and grab a bite. Would stay again.

Loved my stay here.

The staff very helpful and friendly. We were just a short walk from several attractions or the train station.

Staff were super i loved everything

Clean, spacious room. The staff was very friendly and helpful. Within walking distance to parks, museums, the aquarium and lots of fun eateries.

I loved it!!! Everything was perfect, the staff, the bedding, the view from the window. Super near of everything. You can walk, go for brunch, lunch, near clubs.

The staff is super helpful, they really go out of their way to help you. The location is quite good, and the room was in very good shape and clean. They could only add a foldable service table to eat or work by the couch.

View

The staff was excellant and very helpful. THe bed was extremely comfortable, It was the best sleep in any hotel I ever visited. The view was very charming, I would highly recommend this hotel to anyone, and even the housekeeping werwe very friendly.

Noisy, double bed, bed bug mattress cover. Unsafe neighborhood no parking, food non existent

This is about my 5th or 6th stay here. Reasonable prices and convenience is what always brings me back. The staff are always wonderful to deal with. My only complaint this time around was the construction noise from the property next door but that's almost everywhere in a big city and of their hands. I will definitely stay here again when visiting the city.

Conveniently located, clean, reasonably priced, recommended.

Room service did not clean my room despite my compliance with the 24 hr in advance request (they won’t clean unless you ask). I did not have the privacy sign on the door so they would be sure to come in. I stayed 3 days and had to request fresh linens and towels to do the job myself. There are also a bunch of people that just hang out/loiter at the entrance all day and night.

It is an older hotel with a few updates. Biggest concern was the overall damp feeling/smell of the hotel.

Dirty, run down, and smelly within walking distance of Grant Park.

S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Lake Michigan and Grant Park
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in Downtown Chicago, Best Western Grant Park Hotel is a leisurely stroll from popular sights such as Columbia College Chicago and Field Museum of Natural History. This 172-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a computer station.


Rooms

34-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Coffee makers, free local calls, and hair dryers are also available. Housekeeping is available once per stay.


Property features

Guests of Best Western Grant Park Hotel enjoy free WiFi in public areas, microwave in a common area, and a computer station. Valet parking is available for USD 52.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. This smoke-free hotel also has a vending machine.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Best Western Grant Park Hotel

Everyone (50) Couples (18) Family (24)
1
Partner Couples

There is no parking. You need to pay where you can find. Also breakfast is just a simple grab and go

By on Sep 6, 2023

Review comment responded on Sep 12, 2023

I do apologize for the inconvenience we do not have a public parking garage as we're in the center of downtown Chicago. We do however have valet parking for an additional fee. Thank you for choosing Best Western Grant Park.

1
Family Business Business

While getting on the elevator, we heard another passenger gasp and looked out the elevator doors, as they were closing, to see a cockroach scurrying by. The next morning I went down for coffee in the lobby and there was another cockroach, on his back, right in front of the coffee pots. The staff were all there and no one was doing anything about it! Never again!!!!!

By on Aug 29, 2023

Review comment responded on Sep 12, 2023

Hi Kyle,We'd like to offer a sincere apology for the inconvenience caused during your stay. We hope you give us a chance to correct the mistakes in the future. Thank you for choosing Best Western Grant Park.

5
Everyone

Staff was amazing and the hotel was clean and quiet.

By on Aug 7, 2023

Review comment responded on Sep 6, 2023

Thank you so much for staying with us!

5
Everyone

Clean rooms and friendly, accommodating staff. Would stay again!

By on Jul 11, 2023

Review comment responded on Sep 7, 2023

Thank you so much for staying with us!

5
Partner Couples

Overall great experience staying here, easy to get to train stations or walk around and grab a bite. Would stay again.

By , from Cape Coral on Jun 26, 2023

5
Friends

Loved my stay here.

By on Jun 25, 2023

4
Family with small children

The staff very helpful and friendly. We were just a short walk from several attractions or the train station.

By on Mar 30, 2023

Review comment responded on Apr 1, 2023

Thank you for telling us about your stay

5
Family

Staff were super i loved everything

By on Mar 14, 2023

Review comment responded on Mar 15, 2023

Thank you for staying with us

5
Family Partner Couples

Clean, spacious room. The staff was very friendly and helpful. Within walking distance to parks, museums, the aquarium and lots of fun eateries.

By on Mar 13, 2023

Review comment responded on Mar 14, 2023

Thank you for telling us about your stay.

5
Partner Couples

I loved it!!! Everything was perfect, the staff, the bedding, the view from the window. Super near of everything. You can walk, go for brunch, lunch, near clubs.

By on Feb 18, 2023

Review comment responded on Feb 19, 2023

Thank you, for telling us about your experience.

Best Western Grant Park Hotel

1100 S Michigan Ave, Chicago, IL 60605
url importing http://www.orbitz.com/Chicago-Hotels-Best-Western-Grant-Park-Hotel.h23023-p2.Hotel-Reviews
There was an error importing /Chicago-Hotels-Best-Western-Grant-Park-Hotel.h23023-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Chicago-Hotels-Best-Western-Grant-Park-Hotel.h23023-p2.Hotel-Reviews

Frequently asked questions