Good experience
Friendly staff from desk to housekeeping. Using a closed restaurant for breakfast, not appealing.
I enjoyed the view from our room. I enjoyed the complimentary coffee in the morning. The service was good. Despite being advertised, I was disappointed to see that there was no type of breakfast dessert (muffins or danishes).
The breakfast buffet was third-rate. The scrambled eggs were cold. I would like to have had a few additional, and more healthy choices. The TV's could not get local channels, and most of the channels either had their image and sound distorted, or no signal at all.
I loved that it was a good hotel, at an affordable price and close to a train station, which made it easy to walk or ride to the different places of interest in Chicago.
Awesome have deaf work there.
My stay at this hotel was great!
great location, comfortable and great price
I liked the 'Dog Park' out my window, from 7th floor for added entertainment. Toilet leaked (fixed), shower didn't work (fixed) and no maid service for 4 days, even with request on handle and front desk. I had to get clean towels from front desk and maid in hallway. Other than that Best Western was nice. Can't go wrong with a micro and fridge in room!
The views
Great staff
Very convenient and excellent value. Hot GRAB & GO breakfast is a great addition! My preferred place to stay in Chicago.
The staff a check in were both very accommodating and professional.
Staff was incredibly friendly, lobby was clean, Hallway and hotel itself caught me off guard however.
A clean comfortable hotel for a reasonable price with great staff and convenient location
Great location and incredible service. Stayed here several times and love it!
Great experience
Located in Downtown Chicago, Best Western Grant Park Hotel is adjacent to Grant Park and within a 10-minute walk of other popular attractions like Columbia College Chicago. This 172-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
The 172 rooms have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Guests can expect free WiFi and 34-inch TVs. Other amenities include hair dryers, laptop-compatible safes, and ironing boards.
Guests of Best Western Grant Park Hotel enjoy free WiFi in public areas, microwave in a common area, and a computer station. Valet parking is available for USD 52.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. This smoke-free hotel also has a vending machine.
Good experience
Friendly staff from desk to housekeeping. Using a closed restaurant for breakfast, not appealing.
Thank you for the feedback. Our restaurant is only open up for breakfast hours and soon will be open again during lunch hours. Safe travels and take care!!
I enjoyed the view from our room. I enjoyed the complimentary coffee in the morning. The service was good. Despite being advertised, I was disappointed to see that there was no type of breakfast dessert (muffins or danishes).
Thank you for the feedback!! We all hope that you had a good time while you stayed with us. We are sorry that we did not have the breakfast items you were looking forward to having. Please come and stay with us again the next time you come to Chicago and give our breakfast options another try
The breakfast buffet was third-rate. The scrambled eggs were cold. I would like to have had a few additional, and more healthy choices. The TV's could not get local channels, and most of the channels either had their image and sound distorted, or no signal at all.
thank you for telling us about you time with us. I am sorry that you did not enjoy the buffet. We try our best to be inclusive to everyone eating.We appreciate you letting us know that the eggs were cold so that we may refresh them. I am sorry that the connection was poor in the rooms for the TV. We try our best to ensure all TV are working. I do hope you were able to call down so that we may fix it immediately. Again, thank you for bringing it to our attention.
I loved that it was a good hotel, at an affordable price and close to a train station, which made it easy to walk or ride to the different places of interest in Chicago.
Thank you for staying with us while you spent time in Chicago!! We all hope that you had a good time while you were with us. Please come and stay with us again the next time the windy city calls your name!!
Awesome have deaf work there.
Thank you for staying with us while you spent time in Chicago. We all hope that you had a good time while you were here with us. Please come and stay with us whenever you come back to the windy city!!
My stay at this hotel was great!
Thank you for staying here with us while you spent time in Chicago!! We all hope that you had a good time while here. Please come and stay with us again the next time you need a getaway from home!!
great location, comfortable and great price
Thank you for the feedback. We all hope that you had a good time while you spent it with us. Please come and stay with us again the next time you come to Chicago and take advantage of our great location!!
I liked the 'Dog Park' out my window, from 7th floor for added entertainment. Toilet leaked (fixed), shower didn't work (fixed) and no maid service for 4 days, even with request on handle and front desk. I had to get clean towels from front desk and maid in hallway. Other than that Best Western was nice. Can't go wrong with a micro and fridge in room!
Thank you for staying here with us on your recent trip to Chicago!! Unfortunately housekeeping is only done by requesting the service the night before as we still have limited staff. You were always able to have clean towels or linens sent up to your room. We are happy that you were entertained by the next door doggy park. Please consider staying with us again on the next trip back to Chicago
The views
Thank you for staying here with us while you spent time in Chicago. We hope that you had a good time while you were in the city. Please come and stay with us again the next time you travel to the windy city
Thank you for staying with us while you were in the city!! We all are happy that you had a good time while you were with us. Please come and stay with us again the next time you come to Chicago!!