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Best Western Grant Park Hotel

2.5 out of 5.0

Recent guest reviews

Nice property, good location (good restaurants & parks within easy walking), great staff

You really should try this hotel if in the Loop area of Chicago. The rooms are nice sized, modern and clean. I suggest that you request a view of Lake Michigan to the east. You can also see part of the skyline from this view. The first thing you should do at check-in is ask for Octavio. He is a life-long Chicagoan, and he knows the city very well and will give you excellent advice with directions, places to visit, eat, deals to be had in the area. Just a really nice man, very willing to help with your stay any way that he can. Would also like to give a shout out to Janette and Erica who do an excellent job at the front desk with anything that you might need. Overall, although brief, it won't be my last stay here. Had an awesome stay.

It’s a great value for the price and the location. And the staff is truly amazing! Such wonderful people!

The price was more than reasonable and the location was perfect for Chicago Pizza lovers - two locations within walking and the loop is quite close. The staff are quite attentive to you and your needs.

I really enjoyed staying at this hotel. The staff was extremely courteous and helpful. I only complaint I had was the cost of parking a vehicle. There must be something the hotel can do to accommodate the guest with a cheaper parking cost. Either way, I would still highly recommend this hotel just because of the staff being as accommodating as they were.

Great hotel especially for the price. We were able to check in early and check out late for no extra cost. They also offer free bag checking for after you checkout. The rooms are basic but clean and fine. The location is also great. 15 minute walk from millennium park and 5 minute walk from the red, orange, and green lines.

this hotel is unrecognizable from a year ago, with smartly appointed lobby and rooms. The staff are professional, warm and personable, and make the stay memorable. Trader Joe's is a few steps away, and Yolk though the hotel restaurant has a great breakfast. One block south is an array of familiar shops including Whole Foods. If you want an experience in an excellent location but near to a residential one, this is a good bet. Luxury apartments and hotels are currently being constructed in this neighborhood, so more options for the traveler are coming soon.

This hotel has been upgraded throughout since last December. The staff are the same and greeted us with warmth, sincerity and a sense of community. The rooms are clean and smartly decorated. There is construction nearby, so the staff try to locate each guest in quiet zones. The location is ideal for stadium fans, museum lovers, and anyone who prefers to be further from urban sounds. I will stay here again soon.

Has all the basic amenities you would expect in a hotel and clean. Great for a one night stay. I sleep like a rock but those with noise sensitivity there was some loud construction outside but it's the city, it's going to be noisy.

Bears game location across st. Excellent! Afterwards ordered food from grubhub no utensils manager went out of his way found some along with plates wow i was floored! Then on to Blackhawks game staff makea you feel like your home away from home outstanding!

Had a wonderful experience. The staff were friendly and helpful. The location was exactly where I wanted it and could access the museums and shopping easily. My favorite pizza place was close by and in walking distance.

our room was a corner room which was nice, but right across from new construction -forget about sleeping past 7 am - great location for walking to the park etc.

Nice hotel close to the lake walking path. Room was nice and the staff were very nice.

Clean renovated hotel, beds comfortable, but pillows weren't at all. No mini fridhe in room. Staff nice and room cleaned daily.

Hotel staff was great. Great location. Good parking structure down the street.

We were lost on our way from the airport to the because our GPS stopped working. We called the hotel and Tracy (front desk) and Paul (valet) escorted us into the hotel. They were so helpful and happy to do it. When we got to our room, it was clean with a beautiful decor. The location is great. We will be returning there someday soon hopefully.

Room was not 210$ a night worth at all. Shower was dirty as all get out. Had grease marks all over and hair still around the shower. Soap scum on the sink countertop. Almost like they just put clean towels in and left. Not happy at all.

Very convenient location next to museum row and lakeside park. Hotel staff were exceptionally helpful. Parking was expensive, but that's how it goes in that area of Chicago.

Usually you sacrifice room size for location, but the rooms were standard size and the location was very convenient for access to I-88, downtown, and the L. Good value. Parking is another expense to be prepared for.

There for two nights and staff was very kind and friendly.

1100 S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Grant Park and Buckingham Fountain
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in South Loop, Best Western Grant Park Hotel is within a 10-minute walk of popular sights such as Columbia College Chicago and Grant Park. This 172 -room hotel has conveniences like a restaurant, free in-room WiFi, and a fitness center. Field Museum of Natural History and John G. Shedd Aquarium are also within a short walk.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Best Western Grant Park Hotel's 172 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Guests can expect free WiFi and 34-inch TVs. Other amenities include hair dryers, laptop-compatible safes, and ironing boards.


Property features

Best Western Grant Park Hotel features a fitness center, free WiFi in public areas, and a business center. Valet parking is offered for USD 52.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and a porter/bellhop.

Room options

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

Queen 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Best Western Grant Park Hotel

Everyone (21)
4
Everyone

Nice property, good location (good restaurants & parks within easy walking), great staff

By on Feb 22, 2018

5

beautiful views of the city from a superb room

Everyone

You really should try this hotel if in the Loop area of Chicago. The rooms are nice sized, modern and clean. I suggest that you request a view of Lake Michigan to the east. You can also see part of the skyline from this view. The first thing you should do at check-in is ask for Octavio. He is a life-long Chicagoan, and he knows the city very well and will give you excellent advice with directions, places to visit, eat, deals to be had in the area. Just a really nice man, very willing to help with your stay any way that he can. Would also like to give a shout out to Janette and Erica who do an excellent job at the front desk with anything that you might need. Overall, although brief, it won't be my last stay here. Had an awesome stay.

By on Feb 21, 2018

5

affordable, central, super friendly staff

Everyone

It’s a great value for the price and the location. And the staff is truly amazing! Such wonderful people!

By , from Long Beach, CA on Jan 21, 2018

Review comment responded on Jan 21, 2018

Thank you for writing about your stay, we appreciate the feedback. Hope that the memories of your stay were good enough to have you back in the near future.

5
Everyone

The price was more than reasonable and the location was perfect for Chicago Pizza lovers - two locations within walking and the loop is quite close. The staff are quite attentive to you and your needs.

By on Jan 18, 2018

Review comment responded on Jan 19, 2018

Glad to know staff was on point for you, we appreciate you letting us know.

5

great hotel - fantastic staff

Everyone

I really enjoyed staying at this hotel. The staff was extremely courteous and helpful. I only complaint I had was the cost of parking a vehicle. There must be something the hotel can do to accommodate the guest with a cheaper parking cost. Either way, I would still highly recommend this hotel just because of the staff being as accommodating as they were.

By , from Savannah, Ga on Dec 28, 2017

Review comment responded on Jan 5, 2018

Thank you for staying with us and letting us know about your stay and how the staff was of help. Right now the parking with us is the price it is because we rent a lot, however there is more economical places around us if you won't be needing your car constantly. Please let us know what kind of parking accommodations you will be needing on any future stays and we'll try our best to help find the best option for you.

4

reasonably priced, no frills.

Everyone

Great hotel especially for the price. We were able to check in early and check out late for no extra cost. They also offer free bag checking for after you checkout. The rooms are basic but clean and fine. The location is also great. 15 minute walk from millennium park and 5 minute walk from the red, orange, and green lines.

By , from Toledo, OH on Dec 15, 2017

Review comment responded on Jan 3, 2018

We appreciate your feedback, thank you for staying with us.

4

newly renovated with great staff

Everyone

this hotel is unrecognizable from a year ago, with smartly appointed lobby and rooms. The staff are professional, warm and personable, and make the stay memorable. Trader Joe's is a few steps away, and Yolk though the hotel restaurant has a great breakfast. One block south is an array of familiar shops including Whole Foods. If you want an experience in an excellent location but near to a residential one, this is a good bet. Luxury apartments and hotels are currently being constructed in this neighborhood, so more options for the traveler are coming soon.

By , from wisconsin on Dec 11, 2017

Review comment responded on Dec 13, 2017

Thank you for letting us know about your stay. We appreciate when guests see all the great improvements that we have been making. We try to make all guests feel the way you do. Our guest satisfaction is our number one priority and we appreciate that you stuck with us through the renovation.

4

very updated

Business Travelers

This hotel has been upgraded throughout since last December. The staff are the same and greeted us with warmth, sincerity and a sense of community. The rooms are clean and smartly decorated. There is construction nearby, so the staff try to locate each guest in quiet zones. The location is ideal for stadium fans, museum lovers, and anyone who prefers to be further from urban sounds. I will stay here again soon.

By , from madison, wi on Dec 8, 2017

Review comment responded on Dec 10, 2017

Thank you for your review, we appreciate all the kind things you said not only about our property but the staff as well because they strive to provide the best customer service possible. We'd like to thank you for staying with us and we look forward to having you back soon.

4

great basic hotel

Everyone

Has all the basic amenities you would expect in a hotel and clean. Great for a one night stay. I sleep like a rock but those with noise sensitivity there was some loud construction outside but it's the city, it's going to be noisy.

By , from Chicago on Nov 16, 2017

Review comment responded on Nov 21, 2017

Thank you for your feedback. Unfortunately there is some construction happening right to the side of us and it can be a little loud. However, thankfully you were able to rest without a problem. We hope you had a good stay and we have you back in the near future.

5

sports sunday

Everyone

Bears game location across st. Excellent! Afterwards ordered food from grubhub no utensils manager went out of his way found some along with plates wow i was floored! Then on to Blackhawks game staff makea you feel like your home away from home outstanding!

By , from galesburg illinois on Nov 15, 2017

Review comment responded on Nov 17, 2017

Thank you for sharing with us about your stay. It sounds like you had a great time. We are so happy that you were able to do everything you wanted to do and have a good time at the hotel as well.