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Recent guest reviews

The complimentary water was a plus Location was perfect Lobby decor was pleasant

Our stay at Essex was absolutely amazing, even though we stayed during the quarantine. Tiara and the rest of the staff at Essex did a great job of accommodating us during the stay. Understandable, house keeping wasn’t able to clean our rooms but we’re more than willing to supply us with what we needed. The bar was also a plus on this trip until they were mandated by the city to close on Monday. All in all, I loved this hotel and would highly recommend anyone interested in staying in Chicago to stay here.

Great property but got stuck in one of the elevators which was quite concerning. If it wasn’t for that we would have rated excellent.

The room was nicely appointed but a bit on the smaller side.

Great location for going downtown at a reasonable rate. Great location for Bears football or field museum.

my girlfriend liked the location of the hotel which is along michigan avenue and but also the view of the room which shows the city skyline up north of us since she doesn't like to be in the city itself.

The location of the hotel was great and the rooms were clean and comfortable

Well designed clean facilities. Pleasing cooperative staff. All equipment’s are operative. No unnecessary hassles. Enjoyable.

Proximity to everything, helpful and friendly staff, clean and well lit,

I called ahead twice to request adjoining rooms. The first time I was told it would be no problem. The second time I was told the rooms wouldn’t adjoin but they’d definitely be right next to each other. At check in they said they had no two rooms on the same floor and we shouldn’t have been told we’d be able to have a room next to our kids. Eventually they found us two rooms on the same floor but on opposite sides of the floor/way down the hall. Called front desk the night of our stay and asked if we could check out an hour late. Person who answered was rude and said “you have to check in the morning” and hung up on me. Waited forever for the honor of paying $72 for valet for one night, only to eventually have to get someone to call the valet for us. Dried boogers on the sink in our bathroom. Place was just disappointing overall. There are better options downtown.

The staff was courteous and friendly. The restaurant was excellent. I looked forward to breakfast.

Hotel was conveniently located. Our room looked directly into the glass wall of an adjacent building with a fitness room. People were exercising till late hours, staring into our room with the lights shining. Hotel needs smart tv. They use Chromecast which is a nuisance. Room service menu is limited, but quick in the morning. Shower is nice. Sink area design is awful with weird shelf hanging over the sink that gets in the way.

S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Grant Park and State Street
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in The Loop, Hotel Essex Chicago is adjacent to Grant Park and within a 5-minute walk of other popular sights like State Street. This 274-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

The 274 rooms are air-conditioned and have an array of amenities, including espresso makers, free local calls, and safes. Guests can expect WiFi and 55-inch Smart TVs. Bathrooms offer rainfall showers and hair dryers. Ironing boards and desks are other standard amenities. Housekeeping is available once per stay.


Property features

Hotel Essex Chicago features a 24-hour fitness center, free WiFi in public areas, and a business center. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. This smoke-free hotel also has an ATM.

Room options

Standard King

1 King Bed | Sleeps 2

City View King

1 King Bed | Sleeps 2

Standard Double Double

2 Double Beds | Sleeps 4

City View King Accessible

1 King Bed | Sleeps 2

Guest reviews for Hotel Essex Chicago

Everyone (24) Couples (12) Family (16)
5
Partner Couples

The complimentary water was a plus Location was perfect Lobby decor was pleasant

By , from Cleveland on Oct 20, 2020

Review comment responded on Oct 21, 2020

Thank you for staying with us! We appreciate your feedback and hope to see you again.

5
Partner Couples

Our stay at Essex was absolutely amazing, even though we stayed during the quarantine. Tiara and the rest of the staff at Essex did a great job of accommodating us during the stay. Understandable, house keeping wasn’t able to clean our rooms but we’re more than willing to supply us with what we needed. The bar was also a plus on this trip until they were mandated by the city to close on Monday. All in all, I loved this hotel and would highly recommend anyone interested in staying in Chicago to stay here.

By on Mar 19, 2020

Review comment responded on Mar 19, 2020

Thank you for your feedback and for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

5
Everyone

By on Feb 17, 2020

Review comment responded on Feb 19, 2020

Thank you for your feedback and for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

4
Friends

Great property but got stuck in one of the elevators which was quite concerning. If it wasn’t for that we would have rated excellent.

By on Jan 20, 2020

Review comment responded on Jan 23, 2020

Thank you for your feedback and for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

5
Business Business

The room was nicely appointed but a bit on the smaller side.

By , from South Carolina on Dec 22, 2019

Review comment responded on Dec 22, 2019

Thank you for your feedback and for choosing Hotel Essex, as your home away, while visiting the Windy City! Come back and see us soon!

5
Partner Couples

Great location for going downtown at a reasonable rate. Great location for Bears football or field museum.

By on Dec 12, 2019

Review comment responded on Dec 12, 2019

Thank you so much for taking the time to tell us about your experience with us. We're thrilled you had the excellent stay we strive to give everyone we serve. We look forward to having you stay with us again!

5
Everyone

By on Dec 5, 2019

Review comment responded on Dec 6, 2019

Thank you for your feedback and for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

5
Everyone

By on Nov 26, 2019

Review comment responded on Nov 27, 2019

Thank you for your feedback and for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

4
Partner Couples

my girlfriend liked the location of the hotel which is along michigan avenue and but also the view of the room which shows the city skyline up north of us since she doesn't like to be in the city itself.

By on Nov 21, 2019

Review comment responded on Nov 21, 2019

Thank you for your feedback and for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

5
Friends

The location of the hotel was great and the rooms were clean and comfortable

By on Nov 17, 2019

Review comment responded on Nov 17, 2019

Thank you for your feedback and for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

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