Great location. Nice staff.Fair price.
Shoutout to Kyle who got us checked in earlier. We had robes, we had a fridge, a spacious room. The internet though was not working well on my laptop but just don't go there to work!
The best location!! Check in was a breeze and the staff were super friendly.
Great Property
TV didn’t work. I called and they promised to send a technician, but they never did
Upon arrival the hotel manager informed us that we couldn’t use water in our room after 8:30am. No shower or toilet. The tower was going to be under construction and they wouldn’t give us a room in the operational tower.
Friendly check-in, inviting location with nice amenities.
Great hotel in the heart of shopping and restaurants. Amazing pool! Great stay
everyone friendly
Did not get the room I paid for. In addition, we waited for an hour after check in time to receive our room.
Older hotel but great property for young kids!
I love this hotel so much. The staff is welcoming and the rooms are so very clean.
Great hotel. Amazing pool. The old athletic club decor is stunning. Staff were wonderful they missed my IHG membership on check in. When I accessed the wifi I filled in a hotel survey and they called me and added my number and gave me some welcome popcorn.
The staff was absolutely fabulous. The doormen were so helpful. The property was amazing. The history of the building was fun to learn about. Cannot say enough good things.
Just visited over the weekend and the hotel was fabulous. Fredy took such great care of us. We loved our room. Grand tower had a beautiful view of the city. The breakfast buffet was EXCELLENT (there are 2 options and we opted for both warm & cold buffet). The sauna was great. Michael Jordons onsite restaurant was outstanding (food was amazing & staff went above and beyond). The bar was also a great time. This hotel has a cool section that looks like a museum that's fun to walk through right behind MJs restaurant. Oh and this hotel is close to so many places. Highly recommend the architecture cruise by Wendella with the docks right next to Ghiardelli (5 minute walk). We walked to millennium park a few times (very pretty). Labriola deep dish pizza was sooo good and it's right next door (you have to try the garlic croissants). We loved the art museum next to millennium park that we walked to as well (lots of impressionists). And the science museum was great too (submarine was cool as well as the giant dome theater--both worth the extra $) --we took a cab to science museum and it was $24, I think, & we also visited the beautiful Japanese garden behind the science museum. We walked to the Navy Pier which was super touristy but fun to walk through and stopped into the Irish restaurant D4 for dinner..yum! We'll definitely be returning!
We were disappointed with this hotel. We paid for a slightly larger room (premium room, city view) to get more space. I don’t know if the pictures are misleading or if we got the wrong room, but it was not as big as we expected, and there is less seating than in the picture. The room was otherwise average. Not the quality I expected. Once inside the room, it could have been any average hotel. The “city” view was of one building that blocked everything else. At check in they asked if we wanted daily housekeeping. We have kids and don’t always have time to clean up so housekeeping can work, so we hesitated. Then they said we could request it on the days we want it. So we elected to do that. We asked for extra towels (4 people, one room!) but they did not arrive. 2 days in, we requested housekeeping and were told if we don’t ask a day in advance, they won’t send anyone. I explained what we were told and asked if they could help. They said no - they wouldn’t do anything other than offer us extra towels. No towels were sent up. Two bath towels for a 4 ppl on a 5 day stay! And they didn’t send housekeeping the next day either! I will say the breakfast that was included in our package was good. The food was ok, not spectacular, but we liked that there were plated options and a buffet. The doormen were great. Nice to my kids and helpful with taxis and luggage. Wouldn’t stay here again. Could get the same quality service and a bigger room for less money.
Located in Downtown Chicago, InterContinental Chicago Magnificent Mile, an IHG Hotel is adjacent to Shops at Northbridge and within a 15-minute walk of popular sights like Millennium Park. This 4.5-star hotel welcomes guests with 792 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.
Enjoy dining at one of 2 onsite restaurants including Center Court, which specializes in American cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Guests can expect free WiFi and TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
At InterContinental Chicago Magnificent Mile, an IHG Hotel, guests enjoy an indoor pool, a gym, and a steam room. Valet parking is offered for USD 78 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, express check-out, and a reception hall.
Great location. Nice staff.Fair price.
Shoutout to Kyle who got us checked in earlier. We had robes, we had a fridge, a spacious room. The internet though was not working well on my laptop but just don't go there to work!
Suria - pleased to know your stay was exceptional and do accept our apologies for any WIFI connectivity issues while you were in residence.
The best location!! Check in was a breeze and the staff were super friendly.
Hello Sarah,Thank you for staying with us and sharing the wonderful feedback! We're definitely looking forward to your return.
Great Property
Hello Gregory, Thank you for staying with us and sharing your experience. We're definitely looking forward to welcoming you again in the near future!
TV didn’t work. I called and they promised to send a technician, but they never did
Hello Nazih, Thank you for the feedback. We're definitely address this issue internally.
Thank you for sharing your experience!
Hello Sandra, Thank you for rating us! We're looking forward to your return!
Upon arrival the hotel manager informed us that we couldn’t use water in our room after 8:30am. No shower or toilet. The tower was going to be under construction and they wouldn’t give us a room in the operational tower.
Hello Nita, Thank you for sending us this honest feedback and we would like to apologize for the experience you had here on the property. Clearly, this is not our standard. We will address the issue with our team and rectify this problem.
Thanks for rating your stay!