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InterContinental Chicago Magnificent Mile

4.5 out of 5.0

InterContinental Chicago Magnificent Mile

4.5 out of 5.0

Recent guest reviews

The room was very small . I have never stayed in a hotel with rooms that small. I don’t recommend this hotel if your looking for comfort .

Staff was extremely rude and not helpful. Too many hidden fees. I was charged for items in the fridge because of a broken sensor. No apology just an attitude. The rooms are very small with dirty carpets. Heating and cooling system is old and air vents have pounds of dust and dirt. The location is good but plenty of other hotels on the street to stay at.

I love the gorgeous pool, and the hotel's location is really convenient to shopping, Navy Pier and other attractions. The staff were really nice, too, but the housekeeping could be a little better and if you stay on a weekend, it may sound like you're sleeping above a night club - the music from weddings and other events in the ballroom is really loud. Overall, the hotel was a good value for the location, service and pool.

Depending on what room you stay in, and way you get there, the hotel is starting to have a more tired feel. The check-in staff were clueless about getting to our room on 39th floor. we had been told 3 different ways to get there by different people, and which required several elevators and visits back to the check-in desk. only after a concierge helped us were we able to figure it out. Extremely frustrating! Staff should know how to get to rooms.

I derive all the way from Michigan for starters. No one told me about agrressive parking rates. Had to park at random garage a mile away because it was cheaper had I known. My main problem is that I checked out 12/9 and still haven’t received my money back from the deposit. Room service food was burnt and nasty and there’s an automatic tip and deliver fee

Nice hotel on Magnificent mile . Great location to celebrate the holidays !!

I spent time here and im so like this hotel alot ! Its stay on michigan ave walking !

Check-in was quick and easy. Upon entering the room I looked up at the HVAC vent just inside the room and noticed a major build up of dust. Bathroom was wiped down but not clean. Pool area ceiling is in need of repair. The screwed shut portion of the window in the room leaked air and traffic noise. Overall not a great experience.

The hotel was nice for a 3 stars not 4. Room was not big enough to occupy 2 people. Valet parking was horrible.

Great hotel with excellent location. Demitrius at the front desk really went above and beyond to make our stay enjoyable. Would definitely rerun next time I’m in Chicago!

InterContinental Chicago Magnificent Mile hotel was my choice of residence during my trip to Chicago for it's prime location. The hotel is in the center of the busy and sight seeing downtown. Places I was able to walk to included: the Chicago River, Wild Berry Pancakes, Eataly, Subway station, Crown Fountain, Art Institute and Cloud Gate (the Bean). If you don't want to walk, the ride shares are very short. My check in associate was extremely welcoming and friendly. The House Keeping attendant was also very friendly and sweet. The room was spacious with a king size bed, amazing glass doors shower and windows that provided spectacular views. (The blinds offer great shade if you want to sleep in). My only issue was the television. I enjoy background noise when I get ready in the morning and when I come back to relax, but the TV would not have a picture at times. It was "loading" for quite a length of time. Other than that I enjoyed the beauty, comfort and luxury of the InterContinental Chicago Magnificent Mile.

- very little room - very small bathroom - bathroom was not cleaned up to the end... - Floor and rooms need urgently a renovation I had much better rooms in standard hotels under 100 $/night. Looks like we paid just for the name Interconti. All over very disappointing.

Great location, the room was spacious and clean. The bathroom is in beautiful marble and the shower is very big. The bed is very comfortable. Breakfast is not included but highly recommended! I would definitely come back.

Great! Would go back soon!! Proximity to everything is really good... really nice hotel..

I come to chicago for St Patrick's day every year. I always stay at the Intercontinnental

No major problems and the Michael Jordan restaurant is amazing!!!

505 N Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Michigan Avenue and Chicago Riverwalk
  • Onsite dining
  • Spa
  • Indoor pool

Located in Near North Side, InterContinental Chicago Magnificent Mile is within a 5-minute walk of Arts Club of Chicago and within 15 minutes of other popular attractions like Driehaus Museum. This 4.5-star hotel has 792 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool. Centrally located in Chicago, the hotel is also a short walk from Water Tower Place and Millennium Park.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.


Rooms

A TV comes with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a sofa bed, and a minibar.


Property features

Guests of InterContinental Chicago Magnificent Mile enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 72 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and conference space.

Room options

Classic Room, 1 King Bed, Tower

King 1 | Sleeps 2

Deluxe Room

Full 1 | Sleeps 2

Executive Room, 1 King Bed, Tower

King 1 | Sleeps 2

Classic Room

Full 1 | Sleeps 2

Guest reviews for InterContinental Chicago Magnificent Mile

Everyone (35) Couples (84) Business (44) Family (59) Friends (43) Other (12)
1
Everyone

The room was very small . I have never stayed in a hotel with rooms that small. I don’t recommend this hotel if your looking for comfort .

By on Jan 7, 2019

Review comment responded on Jan 10, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Everyone

Staff was extremely rude and not helpful. Too many hidden fees. I was charged for items in the fridge because of a broken sensor. No apology just an attitude. The rooms are very small with dirty carpets. Heating and cooling system is old and air vents have pounds of dust and dirt. The location is good but plenty of other hotels on the street to stay at.

By on Dec 24, 2018

Review comment responded on Dec 31, 2018

please accept our apology manager to follow-up

4
Everyone

I love the gorgeous pool, and the hotel's location is really convenient to shopping, Navy Pier and other attractions. The staff were really nice, too, but the housekeeping could be a little better and if you stay on a weekend, it may sound like you're sleeping above a night club - the music from weddings and other events in the ballroom is really loud. Overall, the hotel was a good value for the location, service and pool.

By on Dec 17, 2018

Review comment responded on Dec 20, 2018

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Dec 16, 2018

Review comment responded on Dec 20, 2018

Thanks for staying with us. We appreciate your feedback!

3
Everyone

Depending on what room you stay in, and way you get there, the hotel is starting to have a more tired feel. The check-in staff were clueless about getting to our room on 39th floor. we had been told 3 different ways to get there by different people, and which required several elevators and visits back to the check-in desk. only after a concierge helped us were we able to figure it out. Extremely frustrating! Staff should know how to get to rooms.

By on Dec 15, 2018

Review comment responded on Dec 20, 2018

Thanks for staying with us. We appreciate your feedback!

2
Everyone

I derive all the way from Michigan for starters. No one told me about agrressive parking rates. Had to park at random garage a mile away because it was cheaper had I known. My main problem is that I checked out 12/9 and still haven’t received my money back from the deposit. Room service food was burnt and nasty and there’s an automatic tip and deliver fee

By on Dec 14, 2018

Review comment responded on Dec 20, 2018

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Everyone

Nice hotel on Magnificent mile . Great location to celebrate the holidays !!

By on Dec 13, 2018

Review comment responded on Dec 14, 2018

Thanks for staying with us. We appreciate your feedback!

4
Everyone

I spent time here and im so like this hotel alot ! Its stay on michigan ave walking !

By on Dec 12, 2018

Review comment responded on Dec 14, 2018

Thanks for staying with us. We appreciate your feedback!

2
Everyone

Check-in was quick and easy. Upon entering the room I looked up at the HVAC vent just inside the room and noticed a major build up of dust. Bathroom was wiped down but not clean. Pool area ceiling is in need of repair. The screwed shut portion of the window in the room leaked air and traffic noise. Overall not a great experience.

By on Dec 3, 2018

Review comment responded on Dec 9, 2018

I will definitely share this with engineer and housekeeping so we can improve the quality of our rooms. I appreciate you taking the time to write a review!

5
Everyone

By on Oct 13, 2018

Review comment responded on Oct 14, 2018

Thanks for staying with us. We appreciate your feedback!

InterContinental Chicago Magnificent Mile

505 N Michigan Ave, Chicago, IL 60611