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Recent guest reviews

The room was super comfortable and quiet. The hotel is in an excellent location.

Paid for single king room. When I checked in was not told that they were sold out of that type of room until I got to my room. The room had dead fly in tub and the seen that it was two double beds. I then requested a room change due to room being dirty and wrong type of room. The room was changed to another double room. Next morning went to check out only to find out that I was charged twice for the room and incidentals. Poor customer service. Would not recommend anyone stay here

I would never stay at this hotel again. There were very poor Covid contingencies, and traveling with in unvaccinated child it was highly anxiety provoking. Additionally it was very loud, I had to go across the hall to ask our neighbors to quiet down. The door was open at midnight and they were clearly partying and kids were crying and screaming. Additionally, the website said that a convenience store was open that was not open - modified hours posted on the window, End it ended up being over $200 - definitely not worth the cost.

None of the listed amenities are available because of Covid however the lobby bar is available and nobody has masks on! The room was dusty, shower was wet and dirty around the drain. My 1 year old found trash on the bottom side of the bed. Parking cost 44 dollars on top of the hotel cost. No breakfast or food was available "covid" had to pay for outrageous delivery to eat because nothing was in the area. The hotel didn't notify me of any of thes inconvenience prior. My family wishes we never went we would have been better off 😡

We enjoyed the pool and gym , we also ate at the Pub located within the facility . The parking lot was easily accessible and the hotel was within walking distance to the Seaport area, all of which we enjoyed.

The biggest complaint is you have to pay for wi fi in your room

Very satisfied with our stay! Room is clean, staff is very friendly.

We booked a king size bed room and i am a bonvoy gold elite. We got an ‚upgrade‘ to a queen size bed room and only with a different view. So because of the bed i would comsoder that a downgrade. Gym was great but pool area was disgustingly dirty. Hair everywhere and the tiles of the pool have not been cleaned for multiple months - also the flexible joints were moldy and badly executed. That is a health risk.

Good location, parking free Check in check out efficiently

Summer St Boston MA

Hotel highlights

  • Walking distance to Boston Convention and Exhibition Center and Boston Children's Museum
  • Free WiFi in public areas
  • Indoor pool
  • 24-hour fitness center

Located in Seaport District, The Westin Boston Seaport District is adjacent to Boston Convention and Exhibition Center and within a 10-minute walk of other popular attractions like Boston Children's Museum. This 4-star hotel has 793 guestrooms and offers an indoor pool, a 24-hour fitness center, and a conference center. It's connected to the convention center in central Boston, and also a short walk from Boston Harbor and Boston Tea Party Ship.


Dining

To-go breakfast is offered for a fee each morning from 7:00 AM to 1:00 PM. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 793 rooms provide refrigerators, coffee makers, and free local calls. 55-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

At The Westin Boston Seaport District, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 55.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, access to locker space, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.

Room options

Premium Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Premium Room, 2 Double Beds, Non Smoking, View

2 Double Beds | Sleeps 4

Junior Suite, 1 Double Bed, Non Smoking, View

1 Double Bed | Sleeps 5

City Room, 1 Double Bed, Non Smoking, City View

1 Double Bed | Sleeps 2

Guest reviews for The Westin Boston Seaport District

Everyone (48) Couples (8) Family (14)
5
Partner Couples

The room was super comfortable and quiet. The hotel is in an excellent location.

By on Jun 5, 2021

1
Everyone

Paid for single king room. When I checked in was not told that they were sold out of that type of room until I got to my room. The room had dead fly in tub and the seen that it was two double beds. I then requested a room change due to room being dirty and wrong type of room. The room was changed to another double room. Next morning went to check out only to find out that I was charged twice for the room and incidentals. Poor customer service. Would not recommend anyone stay here

By on May 11, 2021

2
Family

I would never stay at this hotel again. There were very poor Covid contingencies, and traveling with in unvaccinated child it was highly anxiety provoking. Additionally it was very loud, I had to go across the hall to ask our neighbors to quiet down. The door was open at midnight and they were clearly partying and kids were crying and screaming. Additionally, the website said that a convenience store was open that was not open - modified hours posted on the window, End it ended up being over $200 - definitely not worth the cost.

By on May 9, 2021

1
Family

None of the listed amenities are available because of Covid however the lobby bar is available and nobody has masks on! The room was dusty, shower was wet and dirty around the drain. My 1 year old found trash on the bottom side of the bed. Parking cost 44 dollars on top of the hotel cost. No breakfast or food was available "covid" had to pay for outrageous delivery to eat because nothing was in the area. The hotel didn't notify me of any of thes inconvenience prior. My family wishes we never went we would have been better off 😡

By on May 2, 2021

5
Everyone

By on Apr 19, 2021

3
Everyone

By on Mar 29, 2021

3
Everyone

By on Mar 27, 2021

4
Everyone

By on Feb 19, 2021

4
Everyone

By on Jan 18, 2021

5
Everyone

By on Nov 26, 2020

The Westin Boston Seaport District

425 Summer St, Boston, MA 02210
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