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The Westin Boston Waterfront

4.0 out of 5.0

The Westin Boston Waterfront

4.0 out of 5.0
Overview Reviews Amenities & Policies
Summer St, Boston, MA
1-844-663-2276
4.1
out of 5
"Good!"
See all 132 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Couples
  • Business

Recent guest reviews

Clean and comfortable accommodations. I only stayed for one night, but I was able to get a late check out which helped me a lot.

Overall appearance of lobby and room was nice. We've stayed at 5 different Westin locations and the this location has the most uncomfortable bed compared to the other locations. Did not get a good nights rest for 4 nights.Spoke to the lobby rep and was informed that all beds were the same so switching rooms wouldn't change anything. That may be true but I would think you would like to give your guest the opportunity to make that decision.

I stayed here for the Celtics game and it was very nice

I booked king room and when I checked in they only had a double/double left. I was really disappointed that I didn’t get what I reserved.

Comfortable beds Friendly staff Convenient to attend convention activity

Great place to take a good rest. I got lucky to have a room in the top floor, the view of the city was fantastic.

it was excellent the staff the hotel the room it was all lovely

Comfortable bed!! Needed more restaurants staff on strike no room service.... bummer

Booked a king size room and they said they had my booking as double bed. After complained give me a room that’s for their own employees to stay. Not a hotel room. Then after complained again switched back to double bed room. They promised to switch us to a king size room next eat and will call us - never did. No room service no note about all the complaints in the system with all my complaints

Nice location. Our room did not match the reservation that we made so that was disappointing.

We were very satisfied with our stay the Staff was excellent the location was great and it was well maintained.The one thing we would have liked another option to purchase snacks & sodas from.

Very nice hotel and excellent accommodations. We stayed at the Westin on Summer Place to attend the Feast of St Anthony. Everything was was in close proximity to the Westin and other parts of town can be accessed by Uber /Lyft

Conveniently located near interstate. It was a last minute decision to stay and we are very pleased with our choice

The rooms are modern, clean, comfortable with cool perks. Staff was genuinely friendly and welcoming. For 5 bucks you can borrow New Balance workout gear, including sneakers. Swimming hours are perfect: 5am to midnight. In-room coffee hosts Starbucks pods. There's also a Starbucks in the lobby. Didn't get a chance to visit, but there are two bars in the lobby. Walking distance or short drive to downtown Boston. Stayed for a TD Garden concert, cabbed it to the venue but had a perfect stroll back. Boston overall felt safe and incredibly clean at night. Coming from NYC, Boston is a contemporary Pleasantville.

425 Summer St Boston MA

Hotel highlights

  • Walking distance to Boston Convention and Exhibition Center and Boston Children's Museum
  • Onsite dining
  • Indoor pool
  • 24-hour health club

Located in Seaport District, The Westin Boston Waterfront is adjacent to Boston Convention and Exhibition Center and within a 10-minute walk of other popular attractions like World Trade Center. This 793-room, 4-star hotel has 3 restaurants along with conveniences like an indoor pool and a 24-hour health club. Boston Children's Museum and Boston Tea Party Ship are a short walk from the hotel, which is on the waterfront.


Dining

Enjoy dining at Sauciety- American Grill, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

A flat-screen TV comes with pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport down comforters and the bathroom offers a hair dryer and bathrobes. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

The Westin Boston Waterfront features an indoor pool, a 24-hour health club, and conference space. Valet parking is offered for USD 50.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.

Room options

Room, 1 King Bed, Garden View

King 1 | Sleeps 3
from $152

Suite, 2 Bedrooms, Non Smoking, View (SW-M)

Twin 1 | Sleeps 3

Room, 1 Twin Bed, Non Smoking, View (SW-M)

Twin 1 | Sleeps 3

Presidential Suite, 1 Bedroom, Non Smoking (SW-M)

King 1 | Sleeps 6

Traditional Room, 1 King Bed, City View

King 1 | Sleeps 3

Guest reviews for The Westin Boston Waterfront

Everyone (34) Business (31) Couples (34) Family (24) Friends (6) Other (3)
5
Everyone

Clean and comfortable accommodations. I only stayed for one night, but I was able to get a late check out which helped me a lot.

By on Jan 21, 2019

3
Everyone

Overall appearance of lobby and room was nice. We've stayed at 5 different Westin locations and the this location has the most uncomfortable bed compared to the other locations. Did not get a good nights rest for 4 nights.Spoke to the lobby rep and was informed that all beds were the same so switching rooms wouldn't change anything. That may be true but I would think you would like to give your guest the opportunity to make that decision.

By on Jan 15, 2019

5
Everyone

I stayed here for the Celtics game and it was very nice

By on Dec 21, 2018

5
Everyone

By on Dec 19, 2018

5
Everyone

By on Dec 19, 2018

4
Everyone

I booked king room and when I checked in they only had a double/double left. I was really disappointed that I didn’t get what I reserved.

By on Dec 17, 2018

5
Everyone

Comfortable beds Friendly staff Convenient to attend convention activity

By on Dec 10, 2018

4
Everyone

Great place to take a good rest. I got lucky to have a room in the top floor, the view of the city was fantastic.

By on Nov 27, 2018

5
Everyone

it was excellent the staff the hotel the room it was all lovely

By on Nov 26, 2018

5
Everyone

Comfortable bed!! Needed more restaurants staff on strike no room service.... bummer

By , from Palm Springs, CA on Nov 25, 2018

The Westin Boston Waterfront

425 Summer St, Boston, MA 02210

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