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Hampton Inn & Suites Boston Crosstown Center

Property class: 3

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

A buffet area with various food items, a coffee station, and a seating area in the background.
An indoor swimming pool with a tiled floor, a pool ladder, and a few chairs and plants around the pool area.
A hotel room with a large bed, a desk with a computer, a television, and a window with curtains.
A modern hotel with a glass facade, multiple floors, and a prominent red sign.
A compact hotel room with a sofa, a small table with a lamp, a kitchenette with a microwave, and a refrigerator.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Northeastern University
    ‪16 min walk‬
  • Place, Copley Place
    ‪4 min drive‬
  • Place, Copley Square
    ‪5 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

A coffee station with a coffee maker, a milk frother, and two coffee cups on a tray.

Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible (3x3 Shower)

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Mobility Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing)

A coffee station with a coffee maker, a milk frother, and two coffee cups on a tray.

Room, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing)

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Double Beds, Accessible (Mobility & Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Mobility Accessible

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Double Beds, Mobility Accessible

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Two Queen Room

A hotel room with two beds, a headboard, bedside tables with lamps, and a window with curtains.

Two Queen Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 2 Queen Beds

8.4 out of 10
Very good
(121 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Mobility Accessible Two Double Room with Tub

A hotel room with two beds, a headboard, bedside tables with lamps, and a window with curtains.

Mobility Accessible Two Double Room with Tub

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Mobility Hearing Accessible Two Double Room with Tub

A hotel room with two beds, a headboard, bedside tables with lamps, and a window with curtains.

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 1 King Bed

8.8 out of 10
Excellent
(131 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Studio Suite, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(56 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Boston

Located in South End, Hampton Inn & Suites Boston Crosstown Center is within a mile (2 km) of popular sights such as Northeastern University and Copley Place. This 175-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Northeastern University - 16 min walk - 0.9 miles
  • The Shops at Prudential Center - 4 min drive - 1.1 miles
  • Copley Place - 4 min drive - 1.3 miles
  • Newbury Street - 5 min drive - 1.6 miles
  • Copley Square - 5 min drive - 1.6 miles

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Yunnan Kitchen - ‬8 min walk
  • ‪Crystal Spoons - ‬9 min walk
  • ‪Dunkin' - ‬7 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Guests of Hampton Inn & Suites Boston Crosstown Center have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 30 per night, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • Tax ID number is 10432904004.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Clothing is optional at Hampton Inn & Suites Boston Crosstown Center.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Boston Crosstown Center?

Hampton Inn & Suites Boston Crosstown Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Boston Crosstown Center?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Boston Crosstown Center on Oct 25, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hampton Inn & Suites Boston Crosstown Center?

This hotel is situated in South End within a short 20-minute walk of Boston Symphony Hall. You'll also find Copley Square and Fenway Park within a short drive.

Will I be able to park at Hampton Inn & Suites Boston Crosstown Center?

Yes, self parking is offered for USD 30 per night with in/out privileges and extended parking is available for USD 30 per day. Though parking is available on request, wheelchair-accessible van parking and RV/bus/truck parking are also available.

Does Hampton Inn & Suites Boston Crosstown Center feature a casino?

No, Hampton Inn & Suites Boston Crosstown Center doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Boston Crosstown Center?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hampton Inn & Suites Boston Crosstown Center?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Boston Crosstown Center feature a restaurant that includes a breakfast menu?

Yes, Hampton Inn & Suites Boston Crosstown Center serves free buffet breakfast each morning from its restaurant.

Does Hampton Inn & Suites Boston Crosstown Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Boston Crosstown Center for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Hampton Inn & Suites Boston Crosstown Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Boston Crosstown Center?

The closest major airport to Hampton Inn & Suites Boston Crosstown Center is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 4.9 mi away (17 minutes by car). Another top airport is Logan International Airport (BOS), which is located 4.9 mi away (14-minute drive).

Can I book a room with a balcony at Hampton Inn & Suites Boston Crosstown Center?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Boston Crosstown Center.

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 862 out of 1871 reviews
Rating 8 - Good. 481 out of 1871 reviews
Rating 6 - Okay. 267 out of 1871 reviews
Rating 4 - Poor. 117 out of 1871 reviews
Rating 2 - Terrible. 144 out of 1871 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very convenient for hospital guests. Otherwise 20 mins walk to T train. More bus accessible. Nice hotel otherwise, staff helpful and good breakfast. Disadvantages- Very noisy with traffic and EMS/police sirens. Location did not suit us.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Not far from the airport, clean and spacious room, decent breakfast, it works out well for my trip.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, comfortable beds and nice staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable beds and clean facility. Great value for the cost
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel would recommend
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was really good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
It was a nice place
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall and would stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms very clean and staff was very helpful. The breakfast was excellent with a lot of variety.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teenage daughter says this place is low-key really nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed second time at this Hotel and if I need will stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Excellent Cuban Restaurant on site.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Excellent room services, the breakfast is very good and variety.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking in and out validated for 24 hours.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had breakfast 1 morning, but it was very good, fresh, hot.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The hotel was fine for my 3 night stay for a special event.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was local eateries within walking distance.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Helpful staff. Very clean. The children loved the pool and it was well maintained. Extra perk they offer a complimentary shuttle to Fenway!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, large selection of eggs, sausage, potatoes, waffles, oatmeal bar, cereals, yogurt, bagels, scones, muffins, fresh fruit, all really good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location and great service!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel even if the location is not the best.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Breakfast was fresh and great!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in May 2026