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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

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Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Indoor pool
Exterior
Free daily buffet breakfast
Room, 2 Queen Beds, Non Smoking | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Northeastern University
    ‪16 min walk‬
  • Place, Copley Place
    ‪4 min drive‬
  • Place, Copley Square
    ‪5 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Restaurant

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Restaurant

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queen Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(107 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Mobility Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible Two Double Room with Tub

  • Sleeps 4
  • Free WiFi

View all photos for Mobility Hearing Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4
  • Free WiFi

View all photos for Mobility Accessible King Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible King Room with Tub

  • Sleeps 3
  • Free WiFi

View all photos for Mobility Accessible King Room with 3x3 Shower

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible King Room with 3x3 Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • Free WiFi

View all photos for Mobility Hearing Accessible King Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible King Room with Tub

  • Sleeps 3
  • Free WiFi

View all photos for Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

  • Sleeps 4
  • Free WiFi

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(116 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Studio King Suite

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio King Suite

  • Sleeps 3
  • Free WiFi

View all photos for King Room

Blackout drapes, iron/ironing board, free cribs/infant beds

King Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • Free WiFi

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About the neighborhood

Boston

Located in South End, Hampton Inn & Suites Boston Crosstown Center is within a mile (2 km) of popular sights such as Northeastern University and Copley Place. This 175-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Northeastern University - 16 min walk - 0.9 miles
  • The Shops at Prudential Center - 4 min drive - 1.1 miles
  • Copley Place - 4 min drive - 1.3 miles
  • Newbury Street - 5 min drive - 1.6 miles
  • Copley Square - 5 min drive - 1.6 miles

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪El Barrio - ‬6 min walk
  • ‪Jaho Coffee & Tea - ‬10 min walk
  • ‪Dunkin' - ‬7 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Guests of Hampton Inn & Suites Boston Crosstown Center have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 30 per night, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • Tax ID number is 10432904004.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Clothing is optional at Hampton Inn & Suites Boston Crosstown Center.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Boston Crosstown Center?

Hampton Inn & Suites Boston Crosstown Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Boston Crosstown Center?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Boston Crosstown Center on May 21, 2026 start from $190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hampton Inn & Suites Boston Crosstown Center?

This hotel is situated in South End within a short 20-minute walk of Boston Symphony Hall and also 20 minutes on foot from Huntington Theatre. You'll also find Copley Square and Fenway Park within a short drive.

Will I be able to park at Hampton Inn & Suites Boston Crosstown Center?

Yes, self parking is offered for USD 30 per night with in/out privileges and extended parking is available for USD 30 per day. Though parking is available on request, wheelchair-accessible van parking and RV/bus/truck parking are also available.

Does Hampton Inn & Suites Boston Crosstown Center feature a casino?

No, Hampton Inn & Suites Boston Crosstown Center doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Boston Crosstown Center?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hampton Inn & Suites Boston Crosstown Center?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Boston Crosstown Center feature a restaurant that includes a breakfast menu?

Yes, Hampton Inn & Suites Boston Crosstown Center serves free buffet breakfast each morning from its restaurant.

Does Hampton Inn & Suites Boston Crosstown Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Boston Crosstown Center for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Hampton Inn & Suites Boston Crosstown Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Boston Crosstown Center?

The closest major airport to Hampton Inn & Suites Boston Crosstown Center is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 4.9 mi away (17 minutes by car). Another top airport is Logan International Airport (BOS), which is located 4.9 mi away (14-minute drive).

Can I book a room with a balcony at Hampton Inn & Suites Boston Crosstown Center?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Boston Crosstown Center.

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 727 out of 1654 reviews
Rating 8 - Good. 444 out of 1654 reviews
Rating 6 - Okay. 242 out of 1654 reviews
Rating 4 - Poor. 104 out of 1654 reviews
Rating 2 - Terrible. 137 out of 1654 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Hillary

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Normal Hampton Inn experience in terms of staff and breakfast (fine) but the location is terrible (right next to highways and the hospital where there are sirens and trucks honking all night). There were ear plugs by the bed, but the property is kind of run down, so the air conditioning made a buzzing sound too all night (no opportunity to drown out the traffic with white noise and our shower was dripping all night. When I told the front desk at check out, the receptionist didn’t seem surprised. The $30 parking garage was a good perk though. But it’s not near any T lines. I wouldn’t stay there again.
Stayed 1 night in Apr 2026

8/10 Good

George, Ronkonkoma

Clean, great staff, and a nice hot breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeannie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, and nice staff
Stayed 1 night in Feb 2026

10/10 Excellent

Marianna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great staff and breakfast was delish!
Stayed 4 nights in Feb 2026

4/10 Poor

Parker

Disliked: Staff & service, amenities
The toilet in our room overflowed for no reason & the same thing happened in my brother’s room next door. We were then put into a new room that smelled like an ash tray until finally we were moved into a suite on a different floor. There was no mention of any refund or apology due to the inconvenience. Definitely never going back
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the help was very professional and respectful.
Stayed 1 night in Feb 2026

2/10 Terrible

Philippe

No comment
Stayed 2 nights in Feb 2026

10/10 Excellent

Mariko

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff were great, parking was easy and breakfast was good. Thanks!
Stayed 1 night in Feb 2026

6/10 Okay

Lloyd

Traveled with family
Disliked: Cleanliness
The room had some issues. Hinges off the door for the fridge cabinet. Somethings not vacuum. Plugs on the wall did not work.
Stayed 1 night in Feb 2026

4/10 Poor

Matt

Business traveler
Liked: Cleanliness
The mattress was like a cement slab. There was coaxial cable running open from wall to TV across the floor. For what I paid, i certainly expected a comfortable bed at least. Very disappointed
Stayed 1 night in Feb 2026

10/10 Excellent

Thomas, Wells

Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Stayed 2 nights in Feb 2026

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities
big lobby
Stayed 1 night in Nov 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Jan 2026

6/10 Okay

CHARLES

Stayed 1 night in Jan 2026

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Breakfast well stocked and fresh
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, quick friendly service.
Stayed 1 night in Jan 2026

6/10 Okay

Francesca

Liked: Cleanliness, amenities
Disliked: Staff & service
Some staff failed to inform patrons of the full parking situation. There was also a test fire alarm during my stay. Patrons and staff were not informed of the test. My floor’s room service ladies called somebody, who then informed them of the alarm being a “test”. A squeaky whistling sound continued to play from my fire alarm for about an hour after. I mean good to know the alarm works, but why do a surprise test at 11am?
Stayed 3 nights in Jan 2026

2/10 Terrible

joe

Disliked: Cleanliness, amenities
Charged $50 for early check in (which I agreed to) then another $50 for a late check out. Didn't know late checkout fee was coming
Stayed 1 night in Jan 2026

2/10 Terrible

Lenia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately, my experience at this hotel was very disappointing, mainly due to the front desk customer service. The staff was condescending in their attitude and not helpful at all. Instead of providing clear and accurate information, they were poorly informed and gave conflicting or incomplete answers, which created unnecessary confusion and frustration during my stay. This lack of courtesy and accountability significantly impacted what could have otherwise been an acceptable stay. Customer service at the front desk sets the tone for the entire hotel experience, and unfortunately, in this case, it fell far below expectations, with all 3 of the staff members
Stayed 3 nights in Jan 2026

10/10 Excellent

Celso

Stayed 1 night in Jan 2026

6/10 Okay

Philip

Ice machine was beeping
Stayed 1 night in Jan 2026

8/10 Good

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and nice
Stayed 1 night in Jan 2026

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Comfortable, cozy, and beautiful room. Great experience
Stayed 2 nights in Jan 2026

10/10 Excellent

Liz

Stayed 1 night in Jan 2026