Hampton Inn & Suites Boston Crosstown Center

3.0 star property
Hotel with free breakfast, near Northeastern University

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Restaurant
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪15 min walk‬
  • Copley Square
    ‪3 min drive‬
  • Fenway Park
    ‪3 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

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Room options

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (3x3 Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(69 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(83 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Boston

Located in South End, Hampton Inn & Suites Boston Crosstown Center is within a mile (2 km) of popular sights such as Northeastern University and The Shops at Prudential Center. This 175-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Northeastern University - 15 min walk - 0.8 miles
  • Copley Place - 3 min drive - 1.3 miles
  • Copley Square - 3 min drive - 1.8 miles
  • Fenway Park - 3 min drive - 1.8 miles
  • Boston Common - 4 min drive - 2.0 miles

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Stop & Taste Pizza - ‬10 min walk
  • ‪Flour Bakery & Cafe - ‬11 min walk
  • ‪Maxine's On Saint James - ‬9 min walk
  • ‪Jaho Coffee Roaster & Wine Bar - ‬10 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel with free breakfast, near Northeastern University
Guests of Hampton Inn & Suites Boston Crosstown Center have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 25 per night, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • Tax ID number is 10432904004.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
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Hampton Inn Crosstown Hotel Boston Center
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Boston Hampton Inn
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Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
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Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Boston Crosstown Center?

Hampton Inn & Suites Boston Crosstown Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Boston Crosstown Center?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Boston Crosstown Center on Jul 3, 2025 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hampton Inn & Suites Boston Crosstown Center?

This hotel is situated in South End within a short 16-minute walk of Carson Beach and also 20 minutes on foot from Boston Symphony Hall. You'll also find Copley Square and Fenway Park within a short drive.

Will I be able to park at Hampton Inn & Suites Boston Crosstown Center?

Yes, secured parking is offered for USD 25 per night with in/out privileges. Though parking is available on request, accessible parking is also available.

Does Hampton Inn & Suites Boston Crosstown Center feature a casino?

No, Hampton Inn & Suites Boston Crosstown Center doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Boston Crosstown Center?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Hampton Inn & Suites Boston Crosstown Center?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hampton Inn & Suites Boston Crosstown Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Boston Crosstown Center feature a restaurant that includes a breakfast menu?

Yes, Hampton Inn & Suites Boston Crosstown Center serves free buffet breakfast each morning from its restaurant.

Does Hampton Inn & Suites Boston Crosstown Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Boston Crosstown Center for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Boston Crosstown Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Boston Crosstown Center?

The closest major airport to Hampton Inn & Suites Boston Crosstown Center is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 4.9 mi away (17 minutes by car). Another top airport is Logan International Airport (BOS), which is located 4.9 mi away (14-minute drive).

Are there rooms with balconies that I can book at Hampton Inn & Suites Boston Crosstown Center?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Boston Crosstown Center.

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 491 out of 1144 reviews
Rating 8 - Good. 294 out of 1144 reviews
Rating 6 - Okay. 168 out of 1144 reviews
Rating 4 - Poor. 81 out of 1144 reviews
Rating 2 - Terrible. 110 out of 1144 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kerry

Traveled with family
Disliked: Cleanliness
It’s next to Mass General Hospital. There are A LOT of people who were “tweaking” Had to dodge a group of people who were very high just to get to my car that was across the street from the property. One of whom had a needle behind her ear. I did NOT feel safe at all
Stayed 3 nights in May 2025

6/10 Okay

Sean, Colorado Springs

Traveled with family
Easy parking. Nice breakfast. Room was a bit untidy. Breakfast area was clean. Elevator was a bit sketchy. Would stay there again but would look for an upgrade
Stayed 1 night in Apr 2025

8/10 Good

ROBERT, TUCSON

Stayed 3 nights in Feb 2025

10/10 Excellent

CHRISTINE

Traveled with family
Liked: Amenities
The hotel is nice and the staff is friendly and helpful. There are a lot of homeless people stationed right outside the hotel, but the hotel has security in the lobby that makes the hotel feel safe.
Stayed 1 night in Mar 2025

10/10 Excellent

david

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
El hotel estuvo genial muy buena situación cerca de todo Las habitaciones estaban muy limpias y el desayuno fantastico la piscina un 10 por cierto Repetiré fijo fue genial viaje con mi familia y nos encanto gracias a todo el personal por hacer un lugar tan agradable
Stayed 1 night in Mar 2025

10/10 Excellent

kathy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made up for how horrible the area was. Security was always there for me when the hourly unhoused parade went past. I didn’t feel safe going any further than the parking garage.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kurt

Business traveler
Liked: Property conditions & facilities
N/A
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple fights , police in area and transient people on the streets around the hotel.
Stayed 1 night in Mar 2025

4/10 Poor

damian w

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s located in an extremely complicated area with an army of junkies in it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathryn

Stayed 1 night in Mar 2025

10/10 Excellent

Jeromy

Stayed 1 night in Mar 2025

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free coockies sooooo good I love it
Stayed 2 nights in Mar 2025

6/10 Okay

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very, very noisy. Police & Ambulance sirens 24 hours a day everyday!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to downtown boston
Stayed 1 night in Mar 2025

6/10 Okay

KIRANKUMAR

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast is not good, it's the same for all the days...
Stayed 3 nights in Mar 2025

8/10 Good

Jie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access driving around
Stayed 3 nights in Mar 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and close to everything. Kudos to Dulce in the lobby, you are an asset to that place!
Stayed 1 night in Mar 2025

6/10 Okay

Erin

Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly at every hour of the day.
Stayed 1 night in Mar 2025

6/10 Okay

Marybeth

Traveled with family
Liked: Staff & service
Hotel was OK but neighborhood was awful. Many aggressive homeless people so not really possible to walk anywhere. Next door to hospital ER and room was extremely noisy allnight
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was wonderful, appreciate the location of the hotel in proximity of the local hospitals.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how close to highway and hospitals the hotel is as well as a shuttle that can take us back and forth. The staff was very friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with family and small children, Business traveler
Beautiful
Stayed 1 night in Mar 2025

8/10 Good

Swati

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful, shuttle to areas around town and hospital
Stayed 1 night in Mar 2025