No hot water in either the shower or the sink. Extremely loud heating system that woke me up every 15 minutes. It was cheap and there was good French roast coffee in the morning but Howard Johnsons is now at the end of the Z list.
The place must have been recently renovated since everything was new. Helpful staff. Lots of places to eat by walking distance.
The checkout staff was dreaming the whole time to check me out. No receipt no breakfast bag as it suppose to be. Keep making excuse that she didn’t get used to work on morning shift. Saying it’s too early for her. Very unprofessional. Not helpful
Extra blankets needed in the room since a sheet, thin blanket and a second sheet on top were not adequate. You shouldn't have to go to the office to get clean towels, kleenex and toilet paper since this motel only services the rooms every three days.
Such a cute and friendly atmosphere. I felt very cozy staying here. It’s on a fairly busy street but was still rather quiet. My one complaint is that my door would stick a little. So long as I made the effort to shut it all the way, it was secure.
We arrived at 2:35 (check in 2:00). I asked for a smoking free bedroom and it was covered in smoke smell which made it impossible to breath inside. The toilet had pee without flushing, bed was not made, one of the lamps were broken and tv was broken. My husband complained and they gave us a clean bedroom (10 points to the lady). The fact is that we could not sleep the whole night with the next door neighbor and people outside. I felt unsafe the whole time since we were in first floor. We were charged a lot of money because of the tournament (which we were not aware, we were there for a wedding).
I did like that the rooms were updated and had a modern look and design. I didn't like that I could hear every single sound anyone made walking, talking, within 50 ft of my room. Drag racing all night on the main road was ridiculous but I know the hotel can't control that.
Warmly greeted by front desk staff. He offered complimentary juice and cookies for my child as well as popcorn for myself. Room was clean and quiet. Lots of parking
Located in North Spokane, Howard Johnson by Wyndham Spokane is within a mile (2 km) of sights such as Providence Holy Family Hospital - Spokane and NorthTown Mall. This 39-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
Guests can expect to find free WiFi and TVs. Free local calls and desks are also standard. Housekeeping is available on request.
Howard Johnson by Wyndham Spokane features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include express check-out and a vending machine.
No hot water in either the shower or the sink. Extremely loud heating system that woke me up every 15 minutes. It was cheap and there was good French roast coffee in the morning but Howard Johnsons is now at the end of the Z list.
The place must have been recently renovated since everything was new. Helpful staff. Lots of places to eat by walking distance.
Hi Stephen,We appreciate your kind words. Our goal is to provide a great stay for our guest and it appears we succeeded. Safe travels and hope we see you again.
Thank you for taking the time to leave us a review! It look like you didn't have a great experience. I welcome a call to see where we feel short. Have a good day.
The checkout staff was dreaming the whole time to check me out. No receipt no breakfast bag as it suppose to be. Keep making excuse that she didn’t get used to work on morning shift. Saying it’s too early for her. Very unprofessional. Not helpful
Dear Joan,We are sorry to hear about the experience you had during your check-out process. We apologize for any inconvenience caused by the behavior of our staff member and the lack of proper communication. We take all feedback seriously and will address this matter with our team to ensure that this does not happen again in the future. We value your feedback and hope to have the opportunity to provide you with a better experience on your next visit.Regards,Management Team
Extra blankets needed in the room since a sheet, thin blanket and a second sheet on top were not adequate. You shouldn't have to go to the office to get clean towels, kleenex and toilet paper since this motel only services the rooms every three days.
Dear Sandra,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We will make sure to address your concerns regarding the bedding and amenities with our housekeeping team to ensure a more comfortable stay for our guests in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to provide a better experience on your next visit.Sincerely,Management Team
Such a cute and friendly atmosphere. I felt very cozy staying here. It’s on a fairly busy street but was still rather quiet. My one complaint is that my door would stick a little. So long as I made the effort to shut it all the way, it was secure.
Dear Miriam,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Regards,
We arrived at 2:35 (check in 2:00). I asked for a smoking free bedroom and it was covered in smoke smell which made it impossible to breath inside. The toilet had pee without flushing, bed was not made, one of the lamps were broken and tv was broken. My husband complained and they gave us a clean bedroom (10 points to the lady). The fact is that we could not sleep the whole night with the next door neighbor and people outside. I felt unsafe the whole time since we were in first floor. We were charged a lot of money because of the tournament (which we were not aware, we were there for a wedding).
Dear Nathanny We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We assure you that every bit of your concerns will be investigated diligently. This is not the kind of hospitality standard we have set for ourselves and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest ever experiences the same. I hope you will forgive this error and the service that did not meet your expectations and give us another opportunity in the future to host you even better.
I did like that the rooms were updated and had a modern look and design. I didn't like that I could hear every single sound anyone made walking, talking, within 50 ft of my room. Drag racing all night on the main road was ridiculous but I know the hotel can't control that.
Dear Christopher, Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. We certainly empathize regarding the points you mention in your review that you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Sincerely, Management Team
Warmly greeted by front desk staff. He offered complimentary juice and cookies for my child as well as popcorn for myself. Room was clean and quiet. Lots of parking
Hi Derek,Thank you for taking the time to leave us a review! I am glad you had a great stay! We hope to see you again in the future!
Hello Paul,Thank you for taking your time to leave us a review. We take our guest feedback seriously and have passed your feedback to our maintenance department. We wish you safe travels.