Didn’t like the location
Rooms are clean but noisy. Every door that closes up and down the halls makes a huge slam noise that can be heard (constantly) inside the rooms. People talking in the halls can be heard clearly in the rooms. New pool is sexy cool looking but half the pool is 2ft deep or less making swimming very difficult. Even with second postage stamp sized pool, overall pool situation is too small for 5 buildings worth of guests. Riverfront location is nice but our room faced the not very attractive parking lot. Overall a bit of a stretch charging $200 a night in spokane, but maybe this is the new normal.
The pools and river side were very nice. The unit we stayed in was very load and always smelled like marijuana. No elevators to 2nd floor, pretty inconvenient with luggage. Unable to order anything but brunch until 2pm on a Saturday. Didn’t really want eggs out by the pool….
Nice and clean
Motel was nice, parking is congested. Paid for a river view, was told if i look over the family fun area aka the pool, then i could see the river. Yep, nope. Just pool. The gentlemen that checked me in was great and nice.
Rooms have been very nicely updated since we last stayed here.
I enjoyed my time here. I didnt give excellent all the was across the board. This is bc i tripped twice on a lip in the sidewalk. Live the old pictures outside of the hotel. Rooms are very clean and smell freash. Will stay again soon.
It’s right be the river...u can hear the water running out your window!!!
I love it there! Clean, right downtown on the Spokane River!!
Close to what I was doing. Staff was excellent. Was able to get a bite to eat at 10:35 pm in the bar.
Hotel was nice and well situated in the city. Price for value was good. what I didn't like was the "mandatory" amenity fee. since everyone has to pay the fee, it should be included in the hotel price. Deceptive advertising
I completely understand they are going through a remodel but this should be stated when making reservations.
The toilet was clogged, very soft mattress, shower diverter was nearly impossible to get to work.
Excellent location on the River, and very close to the Gonzaga Campus. Did not eat at the restaurant, but it looked very nice. Plenty of free parking. The room has a slight odor, could have been mustiness or a previous guess smoked in the room, it was hard to tell, but it wasn't a huge issue.
Great location. Old building. Carpets and hallways are dingy. Beds are ok.
I didn't know name was changed to Ruby River when making reservations. It took me a while and had to research to make sure I was booking correct Hotel. it is a very convenient location to Gonzaga University. Will surely come back. Staff was very friendly, this includes the Maids. I didn't need my room to be serviced since I was going to be in and out throughout the day. They asked if I needed anything for room and I got what I requested without any hesitations.
Located in Logan, Ruby River Hotel is a leisurely stroll from popular sights such as Spokane Convention Center and First Interstate Center for the Arts. This 245-room, 3.5-star hotel welcomes guests with 3 outdoor pools, free breakfast, and free self parking. Centrally located in Spokane, the hotel is connected to the convention center and also a short walk from Gonzaga University and Riverfront Park.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 11:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
All 245 rooms feature coffee makers, safes, and phones. Flat-screen TVs come with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are other standard amenities.
Guests staying at Ruby River Hotel enjoy access to 3 outdoor pools, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a spa tub, a conference center, and a business center.
Didn’t like the location
Rooms are clean but noisy. Every door that closes up and down the halls makes a huge slam noise that can be heard (constantly) inside the rooms. People talking in the halls can be heard clearly in the rooms. New pool is sexy cool looking but half the pool is 2ft deep or less making swimming very difficult. Even with second postage stamp sized pool, overall pool situation is too small for 5 buildings worth of guests. Riverfront location is nice but our room faced the not very attractive parking lot. Overall a bit of a stretch charging $200 a night in spokane, but maybe this is the new normal.
The pools and river side were very nice. The unit we stayed in was very load and always smelled like marijuana. No elevators to 2nd floor, pretty inconvenient with luggage. Unable to order anything but brunch until 2pm on a Saturday. Didn’t really want eggs out by the pool….
Nice and clean
Thank you for staying with us and your review. I am glad you enjoyed your stay. Hope to see you again! Jaylene C. Front Desk Manager
Motel was nice, parking is congested. Paid for a river view, was told if i look over the family fun area aka the pool, then i could see the river. Yep, nope. Just pool. The gentlemen that checked me in was great and nice.
Thank you for staying with us and your review. On behalf of the hotel, I would like to apologize for the lacking experience you encountered. Next time, we can make sure you have a much better view. Jaylene C. Front Desk Manager
Thank you for your review! We are so happy you enjoyed your stay with us! We look forward to seeing you again soon. Let us know what we can do different next time to earn that 5th star.
Rooms have been very nicely updated since we last stayed here.
Thank you for your 5 Star review! We are so happy you enjoyed your stay with us! We look forward to seeing you again soon.
Thank you for the five star review.
I enjoyed my time here. I didnt give excellent all the was across the board. This is bc i tripped twice on a lip in the sidewalk. Live the old pictures outside of the hotel. Rooms are very clean and smell freash. Will stay again soon.
Good evening, Thank you so much for your review and feedback we appreciate it very much. We hope to serve you again in the future. Best, James Front Desk Ruby River Hotel
Thank you for your feedback!