I enjoyed my time here. I didnt give excellent all the was across the board. This is bc i tripped twice on a lip in the sidewalk. Live the old pictures outside of the hotel. Rooms are very clean and smell freash. Will stay again soon.
It’s right be the river...u can hear the water running out your window!!!
I love it there! Clean, right downtown on the Spokane River!!
Close to what I was doing. Staff was excellent. Was able to get a bite to eat at 10:35 pm in the bar.
Hotel was nice and well situated in the city. Price for value was good. what I didn't like was the "mandatory" amenity fee. since everyone has to pay the fee, it should be included in the hotel price. Deceptive advertising
I completely understand they are going through a remodel but this should be stated when making reservations.
The toilet was clogged, very soft mattress, shower diverter was nearly impossible to get to work.
Excellent location on the River, and very close to the Gonzaga Campus. Did not eat at the restaurant, but it looked very nice. Plenty of free parking. The room has a slight odor, could have been mustiness or a previous guess smoked in the room, it was hard to tell, but it wasn't a huge issue.
Great location. Old building. Carpets and hallways are dingy. Beds are ok.
I didn't know name was changed to Ruby River when making reservations. It took me a while and had to research to make sure I was booking correct Hotel. it is a very convenient location to Gonzaga University. Will surely come back. Staff was very friendly, this includes the Maids. I didn't need my room to be serviced since I was going to be in and out throughout the day. They asked if I needed anything for room and I got what I requested without any hesitations.
Because it was fully booked for our stay, there was too much noise to be relaxed; breakfast was mediocre
The hotel is on the River Walk path making it very convenient to Gonzaga University and the park. The staff was pleasant and helpful. The hotel is dated, however, and noise in the hallways permeate into the rooms. There is also a daily amenity charge for the room for items like the internet, parking, etc. You pay even if no services are used. This was the first time I have experienced this charge in a hotel.
Location was convenient nothing else was special so not make me say more than I want to
Not bad for the price. Undergoing renovations so should be a nice property once they’re done.
Creaky wood frame building with much activity on floor above us. Thin walls with much talking in rooms next to us. One of the most uncomfortable mattresses I have slept on in years of travelling. some work to be done by new owners.....
Located in Logan, Ruby River Hotel is a leisurely stroll from popular sights such as Spokane Convention Center and First Interstate Center for the Arts. This 245-room, 3.5-star hotel welcomes guests with 3 outdoor pools, free breakfast, and free in-room WiFi. Centrally located in Spokane, the hotel is connected to the convention center and also a short walk from Gonzaga University and Riverfront Park.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 11:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
All 245 rooms feature coffee makers, safes, and phones. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are other standard amenities.
Guests staying at Ruby River Hotel enjoy access to 3 outdoor pools, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a seasonal outdoor pool.
I enjoyed my time here. I didnt give excellent all the was across the board. This is bc i tripped twice on a lip in the sidewalk. Live the old pictures outside of the hotel. Rooms are very clean and smell freash. Will stay again soon.
It’s right be the river...u can hear the water running out your window!!!
Thank you for the wonderful review. We are very glad you enjoyed the location.
I love it there! Clean, right downtown on the Spokane River!!
Thank you for the wonderful review. We are glad you enjoyed the room and the location.
Thank you! Regards, Mary
Close to what I was doing. Staff was excellent. Was able to get a bite to eat at 10:35 pm in the bar.
Thank you for the great review. We are so pleased you enjoyed your stay and look forward to seeing you again soon. Regards, Mary
Hotel was nice and well situated in the city. Price for value was good. what I didn't like was the "mandatory" amenity fee. since everyone has to pay the fee, it should be included in the hotel price. Deceptive advertising
Thank you for the feedback. We appreciate you sharing your stay with us. Regards, Mary
I completely understand they are going through a remodel but this should be stated when making reservations.
Thank you for the feedback. We do apologize we didn't communicate our renovation better. We will work on fixing that. Thanks, Mary
The toilet was clogged, very soft mattress, shower diverter was nearly impossible to get to work.
Thank you for the feedback. We are so sorry you did not enjoy your stay. Please don't hesitate to contact the hotel directly to discuss your stay in more detail. We do appreciate you staying with us, and hope you allow us the opportunity to gain your trust back. Regards, Mary
Excellent location on the River, and very close to the Gonzaga Campus. Did not eat at the restaurant, but it looked very nice. Plenty of free parking. The room has a slight odor, could have been mustiness or a previous guess smoked in the room, it was hard to tell, but it wasn't a huge issue.
Thank you for the feedback. We are pleased you enjoyed your stay and hope you get a chance to visit the Osprey Restaurant on your next visit. We are currently renovating 100 plus guestrooms and are confident that will take care of the smell issues you experienced. Thank you for letting us know! Regards, Mary
Great location. Old building. Carpets and hallways are dingy. Beds are ok.
SFL, Thank you for the feedback. We do have plans to update the halls in the coming months. We appreciate you staying with us and hope to see you again soon. Regards, Mary
Good evening, Thank you so much for your review and feedback we appreciate it very much. We hope to serve you again in the future. Best, James Front Desk Ruby River Hotel