Or check in went smooth. However, they sent us to a room that just had the carpet cleaned. The big fans were still blowing in the room and the room had not been made up. The front desk staff apologized and quickly got us into another room. As a gesture of goodwill, they removed the parking fee from our bill. I loved the bar and restaurant. I will certainly stay here again.
We were there celebrating birthday and staff was very helpful and at check in - our reservation wasn’t there and staff was able to take care of us and we upgraded room to the tower which were amazing -
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beautiful location near the river and park Very noisy AC
We loved everything! The room and location was over the top. Staff was amazing!
Excellent and comfortable hotel.
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Where to begin with this hotel! We did check in the night of a concert so we knew there would be a line but after we got our room key we went to the room that the front desk clerk wrote the room number on our key card for and the keys didn't work and I had to go back downstairs just to stand there again to get my room key to work. Got back to my room and opened the door to find someone else’s stuff was in there and it was a mess. Needless to say back downstairs and back in line to find out the front desk clerk wrote our room number down wrong to begin with. This whole process took nearly an hour just to get in our correct room. Luckily the other guests weren’t in their room and we are decent human beings and immediately closed the door and went back downstairs to find out what was going on. Honestly I do not recommend this hotel for the price you pay. I even had called and left a voicemail with the manager when in line regarding the room error and other guests and have yet to be called back. There has been no apology from the hotel. And I would avoid going to the lounge in the evenings and dealing with a very rude hostess Courtney I have never seen so many eye rolls from someone in “hospitality”. We were excited to stay here but will be avoiding it in the future.
I wished the hot tub would have been open, and I didn't like the mattress, everything else was great. And the restaurant was superb.
Pandemic protocol unfortunately so couldn’t get rid of garbage and recycle as normal. My primary complaint was my bed was uncomfortable. Probably needs either new mattress or new topper. Fought falling off all night!
Great quiet location near the river! We enjoyed our 4 night stay!
Great location. Staff was amazing. Small but nice rooms.
The tv in the room i got wasn’t working. They offered me another room, which was nice. Housekeeping didn’t visit for the entire time I was there (a 3 night stay over the weekend) even though I left the room fairly early in the AM and didn’t hang a placard on the door. It is BEYOND DIFFICULT to get to your room if you enter the building from anywhere other than the front doors, it’s a maze inside a maze… On the bright side, the room was very nice. Complimentary water was a nice touch and plenty of towels as well as a super comfortable bed. Overall, 6/10. Nothing outstanding and no deal-breakers.
Great location, clean, good amenities, quiet and nice rooms.
Located in Riverside, Centennial Hotel Spokane is within a 10-minute walk of popular sights such as Gonzaga University and Spokane Arena. This 3.5-star hotel has 411 rooms and welcomes guests with a restaurant, a gym, and a conference center.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can sip a beverage at the coffee shop. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to noon.
Flat-screen TVs come with satellite channels, and guests can stay connected with WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, microwaves, and phones.
At Centennial Hotel Spokane, guests have access to a gym, free WiFi in public areas, and a conference center. Self parking is offered for USD 15 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Or check in went smooth. However, they sent us to a room that just had the carpet cleaned. The big fans were still blowing in the room and the room had not been made up. The front desk staff apologized and quickly got us into another room. As a gesture of goodwill, they removed the parking fee from our bill. I loved the bar and restaurant. I will certainly stay here again.
We were there celebrating birthday and staff was very helpful and at check in - our reservation wasn’t there and staff was able to take care of us and we upgraded room to the tower which were amazing -
Dear Darcy,First and foremost, happy birthday! Despite the issue with your reservations, we're glad our team was able to get you settled into an upgraded room. We look forward to welcoming you back to Centennial Hotel Spokane for your next celebration, so come and see us again!
Property was unavailable.
Dear Sylvia, Thank you for taking the time to leave us a review. We regret to learn that you did not have the chance to enjoy our wonderful resort. Please come back and see us the next time you're in the area for the opportunity to experience everything that we have to offer!
beautiful location near the river and park Very noisy AC
Dear Cathy, Thanks for visiting us. We're thrilled that your overall stay at Centennial Hotel Spokane was a pleasant one! We always recommend our guests contact the front desk with any issues so we have an opportunity to find a solution, but we will also look into the issue you mentioned with the air conditioning. Come see us again the next time you are in the area.
We loved everything! The room and location was over the top. Staff was amazing!
Dear Nancy, We're honored by such kind words about your recent stay at Centennial Hotel Spokane. It warms our hearts to hear that you found all aspects of your stay, from the staff to the location, to be top-notch! Your repeat business is the greatest compliment, and we would love to host you again if you return to Spokane.
Excellent and comfortable hotel.
Dear Erica, We're thrilled you had a wonderful stay at Centennial Hotel Spokane. It sounds like we exceeded your expectations with our comfortable accommodations. Safe travels, and come back soon!
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Dear Joyce, Thank you for choosing us for your visit. We are glad to hear that you were satisfied with your experience and look forward to welcoming you back to Centennial Hotel Spokane in the near future!
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Dear Bikas, We appreciate you taking a moment to reach out to us. It was our pleasure to host your visit to Spokane and we hope you found our downtown location to be convenient. Our team is always receptive to feedback, and we encourage you to share how we could have made your stay even better. We hope you will visit our property again next time you are in town.
Where to begin with this hotel! We did check in the night of a concert so we knew there would be a line but after we got our room key we went to the room that the front desk clerk wrote the room number on our key card for and the keys didn't work and I had to go back downstairs just to stand there again to get my room key to work. Got back to my room and opened the door to find someone else’s stuff was in there and it was a mess. Needless to say back downstairs and back in line to find out the front desk clerk wrote our room number down wrong to begin with. This whole process took nearly an hour just to get in our correct room. Luckily the other guests weren’t in their room and we are decent human beings and immediately closed the door and went back downstairs to find out what was going on. Honestly I do not recommend this hotel for the price you pay. I even had called and left a voicemail with the manager when in line regarding the room error and other guests and have yet to be called back. There has been no apology from the hotel. And I would avoid going to the lounge in the evenings and dealing with a very rude hostess Courtney I have never seen so many eye rolls from someone in “hospitality”. We were excited to stay here but will be avoiding it in the future.
Dear Allison, Thank you for sharing feedback about your recent experience at our hotel. We are sorry you were disappointed with our service. While not a typical occurrence for our guests, your comments are important to us as we continually work to improve communication with our patrons. If you've not heard from us about your concerns, please reach out to us again offline so we may assist you. Given another opportunity, we would like to host you for the stay you expected.
Dear Steven,It's always a pleasure hearing from our guests. We're glad our check-in process went smoothly and that we were able to resolve any issues you encountered. If your travels bring you back to the area, we invite you to stay with us again.