The location of the property was perfect. My husband and I really appreciated the security guards and the safety we experienced in our room and the location of our car. I personally loved the onsite full service Starbucks as well as the bar off the lobby. The gym was also a very big bonus. One thing we were disappointed with was the lack of a hot tub. We were honestly shocked, the fact there was a nice pool and gym, but no hottub. However, we had a great experience at the Sheraton Grand.
Excelent
A beautiful property with a great location. One thing I don’t understand, though, is why they want to charge you extra for WiFi in this day and age! Especially when you are paying big bucks for the room.
Liked location. Disliked how dirty room was
I have stayed at the Sheraton in the past and it is a great hotel. I always enjoy my stay. The only complaint that I would have is that the sink in my room did not drain well, the stopper wouldn’t stay up. And there was a Coke cap Underneath the lounge chair, which then makes you to start questioning the cleanliness of the room. Overall the stay was excellent the staff is friendly and helpful and it’s a beautiful hotel
Easy walk to most desired locations. Clean. Friendly, helpful staff.
Location Starbucks parking garage
I’m disappointed this time. I always chose Sheraton when I travel to major cities. Seattle Sheraton location is amazing and parking is easy but the room was very small, beds were very small and firm and dust covered the whole surfaces. The fridge wasn’t working,they had to switch rooms for me. When I told the hotel representative about my concerns, she said this is what we have and if you want to cancel your reservation,you have to go through the 3rd party you chose ! I’m really disappointed, I would never go to Seattle Sheraton,but definitely would chose Sheraton in any other city I go to .
When I arrived at the hotel no one greeted me. Check in was a complete disaster. I had to wait 30 minutes in line. The woman that eventually checked me in was training someone (maybe not the best time to be training someone when you have a line of 25 people waiting to check in). She admitted that she didn’t have her reading glasses and was having a hard time seeing the screen. What??? Room service, isn’t room service. Instead you phone in an order and then someone will call you when it is ready, then you have to go to the front desk to pick it up. To make the experience even worse, they forgot to call me back to tell me my order was ready for pick up, and I ended up with cold food and a watered down cup of ice for my soda. The elevator situation is bizarre. There was a lot of confusion with guests not knowing which elevator to take and it caused long lines to use the lift. While the walls may not be paper thin the doors are, and I heard my neighbors coming in late and leaving early. I hoped to get back to sleep after the barrage of doors slamming early morning, but then housekeeping started vacuuming the hallway.
This property is centrally located and has a wonderful lobby area. The pool is a bit outdated and small (need a hot tub!) and the beds are tiny! They are fulls, not queens. I would stay here again just for the location!
Excellent location! It is minutes from West Lake light rail station, Pike Place Market, and shops. Room is dim and seem outdated.
Nice location, very clean
I chose this hotel because Orbitz offered "special deal" and "parking included" for a little bit extra money. Turned out that parking was across the street from the hotel in the public garage and you had to carry all your stuff with you. There was no "special deal" whatsoever cause I've checked with 3 different employees at the check-in stand and they all sent me back to Orbitz (so, Orbitz, what's the deal?). I assumed it's kinda marketing trick to make a 4-star hotel deal look better than it is. The pool was overcrowed and cold, which didn't matter for kids but I felt very uncomfortable - not a salepoint for me anymore for sure!
Liked the pool location
Best location in Seattle, clean and quiet. Comfortable rooms and great service.
Very nice stay for a great price, clean and comfy. Even let dog stay free and brought a dog bed for us to use.
This property is a good value for the money. Safe and in walking distance to just about everything.
Near everything around Seattle. It’s also in a good location
Located in Downtown Seattle, Sheraton Grand Seattle is adjacent to Washington State Convention Center and within a 10-minute walk of other popular attractions like Pike Place Market. This 1236-room, 4-star hotel has an indoor pool along with a 24-hour gym and a conference center.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. To-go breakfast is offered for a fee each morning from 6 AM to 1:00 PM.
All 1236 rooms provide coffee makers, free local calls, and laptop-compatible safes. 32-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks. Weekly housekeeping is available.
Guests staying at Sheraton Grand Seattle enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a business center, and a computer station.
The location of the property was perfect. My husband and I really appreciated the security guards and the safety we experienced in our room and the location of our car. I personally loved the onsite full service Starbucks as well as the bar off the lobby. The gym was also a very big bonus. One thing we were disappointed with was the lack of a hot tub. We were honestly shocked, the fact there was a nice pool and gym, but no hottub. However, we had a great experience at the Sheraton Grand.
Excelent
A beautiful property with a great location. One thing I don’t understand, though, is why they want to charge you extra for WiFi in this day and age! Especially when you are paying big bucks for the room.
Liked location. Disliked how dirty room was
I have stayed at the Sheraton in the past and it is a great hotel. I always enjoy my stay. The only complaint that I would have is that the sink in my room did not drain well, the stopper wouldn’t stay up. And there was a Coke cap Underneath the lounge chair, which then makes you to start questioning the cleanliness of the room. Overall the stay was excellent the staff is friendly and helpful and it’s a beautiful hotel
Easy walk to most desired locations. Clean. Friendly, helpful staff.
Location Starbucks parking garage
I’m disappointed this time. I always chose Sheraton when I travel to major cities. Seattle Sheraton location is amazing and parking is easy but the room was very small, beds were very small and firm and dust covered the whole surfaces. The fridge wasn’t working,they had to switch rooms for me. When I told the hotel representative about my concerns, she said this is what we have and if you want to cancel your reservation,you have to go through the 3rd party you chose ! I’m really disappointed, I would never go to Seattle Sheraton,but definitely would chose Sheraton in any other city I go to .
When I arrived at the hotel no one greeted me. Check in was a complete disaster. I had to wait 30 minutes in line. The woman that eventually checked me in was training someone (maybe not the best time to be training someone when you have a line of 25 people waiting to check in). She admitted that she didn’t have her reading glasses and was having a hard time seeing the screen. What??? Room service, isn’t room service. Instead you phone in an order and then someone will call you when it is ready, then you have to go to the front desk to pick it up. To make the experience even worse, they forgot to call me back to tell me my order was ready for pick up, and I ended up with cold food and a watered down cup of ice for my soda. The elevator situation is bizarre. There was a lot of confusion with guests not knowing which elevator to take and it caused long lines to use the lift. While the walls may not be paper thin the doors are, and I heard my neighbors coming in late and leaving early. I hoped to get back to sleep after the barrage of doors slamming early morning, but then housekeeping started vacuuming the hallway.
This property is centrally located and has a wonderful lobby area. The pool is a bit outdated and small (need a hot tub!) and the beds are tiny! They are fulls, not queens. I would stay here again just for the location!
