Really enjoyed the hotel, the kids had fun in the pool and the to-go breakfast was perfect!
We needed a hotel after my sons surgery and specifically reserved a room with a bathtub, as it would be easiest, post surgery, for my son. We did not get one, and the staff said they didn’t see that on their end. Then after further review, said that “initially” that’s what we had reserved, but they didn’t have one available. I explained the situation, and once again, upon further review, they “didn’t have one when we checked in, but do now”. This conversation was maybe 5-10 minutes after we checked in. Wasn’t too pleased with that, but aside from that, it was ok. Nothing to spectacular, but nothing that warrants a complaint-aside from the bathtub situation. Ans that wouldn’t have been a big deal, had it not been a need for my son.
Worst breakfast i have seen in a long time. I had to buy something for my four kids to eat From somewhere else. They also wanted to charge for parking and charge for decent internet. When i pay as much i did then I expect these simple things to be included. I will not stay at a Home2Suites again. There are so many better optiones.
Staff was very friendly, however they did not have the room i booked available. They did not have a room available that slept 5, but they did their best to move us to a larger room.
The bed and pillows are very comfortable. The room is spacious and clean. Staff is friendly and attentive. Location is close to shopping and restaurants. Wish i didn't have an adjoining room as i could hear the conversation and TV through the door.
Wow, the property was amazing, staff was so friendly, the room was way better than what I expected and the breakfast was super good as well.
Monte, Lynsey, and Don were great and made us feel welcomed after our horrible taxi ride to the hotel.
This place was clean and neat, the staff was great and the free breakfast was the best I’ve ever had - as far as free hotel breakfasts go.
Staff was friendly, rooms were always clean and well kept! For sure will book for any future trips! The place was immaculate!
We stayed here almost exactly one year ago. I think the hotel was new at the time and it was very nice. But it is now pretty shabby. The room we stayed in smelled like sweaty feet on some of the pillows and also when sitting on the couch. The shower doors neither fully opened or closed. And when we came in, we shut the breaker off to the room so no light for a while. On the good side, Natalie at the desk was I the case and fixed things in about ten minutes. She was the one really bright star and the company is lucky to have her. But sadly, I don’t think we will be back due to the decline. So sad, since it was so very nice and convenient the last time. Please let the manager know that Natalie is great. Thank you.
Great location quiet clean room nice beds!!!!!!!!
While the staff was helpful and eager to please, the room was somewhat disappointing. There was hardware missing on the bathroom doors that would not allow them to lock and other problems. For the price and to have Hilton's name on the property it just didn't stack up. Then at the check out there was a totally unexpected charge for parking. Their greed was showing. i won't stay at a Hilton Hotel again.
Booked room with description it had a bathtub, but on check-in no bathtub-equipped room was available. Only a few rooms have a bathtub apparently. Then why the false advertising for what the room I reserved would feature? Disappointing, either on the hotel and/or Orbitz.
The rain head shower was warm & relaxing. The quilted bed mattress additional quilts were very comfortable after traveling in the snowfall!
Located in Southcenter, Home2 Suites by Hilton Seattle Airport is within a mile (2 km) of sights such as Westfield Southcenter Mall and Acme Bowl. This 139-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free breakfast is included with your stay.
The 139 air-conditioned rooms feature kitchens with refrigerators, microwaves, and dishwashers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and safes are other standard amenities.
Built in 2015, the brand new Home2 Suites by Hilton Seattle Airport offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 10.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
Really enjoyed the hotel, the kids had fun in the pool and the to-go breakfast was perfect!
Thank you for taking time to review your stay. Please feel free to contact the hotel directly to speak with a manager to address further questions or concerns. We hope that the next time you are in the area you will consider staying at our property again.
I wanted to say thank you for your recent stay here at our hotel. I hope you felt at home and we can’t wait to welcome you home again soon!
We needed a hotel after my sons surgery and specifically reserved a room with a bathtub, as it would be easiest, post surgery, for my son. We did not get one, and the staff said they didn’t see that on their end. Then after further review, said that “initially” that’s what we had reserved, but they didn’t have one available. I explained the situation, and once again, upon further review, they “didn’t have one when we checked in, but do now”. This conversation was maybe 5-10 minutes after we checked in. Wasn’t too pleased with that, but aside from that, it was ok. Nothing to spectacular, but nothing that warrants a complaint-aside from the bathtub situation. Ans that wouldn’t have been a big deal, had it not been a need for my son.
Thank you for your feedback. I am sorry you hear that your arrival experience did not go well and was not able to accommodate the room type you requested. Your comments will be addressed by our leadership team and will work correct any concerns. I appreciate your time providing feedback as we are always striving to improving our guest experience.
Worst breakfast i have seen in a long time. I had to buy something for my four kids to eat From somewhere else. They also wanted to charge for parking and charge for decent internet. When i pay as much i did then I expect these simple things to be included. I will not stay at a Home2Suites again. There are so many better optiones.
Thank you for your review of your recent stay, we respect your feedback. We strive for personalized experience for each of our guests, actively looking for ways to enhance our breakfast offerings while ensuring safety to our guests during these times. We appreciate your review as it provides feedback that we need to re-evaluate guest needs and make the necessary adjustments to our offerings.
Staff was very friendly, however they did not have the room i booked available. They did not have a room available that slept 5, but they did their best to move us to a larger room.
The bed and pillows are very comfortable. The room is spacious and clean. Staff is friendly and attentive. Location is close to shopping and restaurants. Wish i didn't have an adjoining room as i could hear the conversation and TV through the door.
Thank you for your most recent stay. I hope you felt at home and look forward to your next visit with us!
Wow, the property was amazing, staff was so friendly, the room was way better than what I expected and the breakfast was super good as well.
I wanted to say thank you for your recent stay here at our hotel and for your feedback. I hope you felt at home and we can’t wait to welcome you home again soon!