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Recent guest reviews

I had to ask for everything.where are the eleva, what time is breakfast, where is the pool? Etc. Receptionist was not friendly at all. The rooms smelled dirty and the pillow cases were not fresh.

Did not appreciate the treatment given to those who book “via third party.” Were treated like third class citizens. Booked a room with two queens and a couch but was not given one. “Those are not available. Saved for those who book direct from Hilton not third party!”

Staff are very welcoming and friendly

I liked everything but they ran out of the breakfast or didn’t have enough conventional breakfast items but there seems To be shortages everywhere tho. Just would have been nicer not to have to run out and find breakfast food . Which probably explains why I saw a lot of really busy McDonald’s everywhere on our Washington trip this week .

Really enjoyed the hotel, the kids had fun in the pool and the to-go breakfast was perfect!

We needed a hotel after my sons surgery and specifically reserved a room with a bathtub, as it would be easiest, post surgery, for my son. We did not get one, and the staff said they didn’t see that on their end. Then after further review, said that “initially” that’s what we had reserved, but they didn’t have one available. I explained the situation, and once again, upon further review, they “didn’t have one when we checked in, but do now”. This conversation was maybe 5-10 minutes after we checked in. Wasn’t too pleased with that, but aside from that, it was ok. Nothing to spectacular, but nothing that warrants a complaint-aside from the bathtub situation. Ans that wouldn’t have been a big deal, had it not been a need for my son.

Worst breakfast i have seen in a long time. I had to buy something for my four kids to eat From somewhere else. They also wanted to charge for parking and charge for decent internet. When i pay as much i did then I expect these simple things to be included. I will not stay at a Home2Suites again. There are so many better optiones.

Staff was very friendly, however they did not have the room i booked available. They did not have a room available that slept 5, but they did their best to move us to a larger room.

The bed and pillows are very comfortable. The room is spacious and clean. Staff is friendly and attentive. Location is close to shopping and restaurants. Wish i didn't have an adjoining room as i could hear the conversation and TV through the door.

Wow, the property was amazing, staff was so friendly, the room was way better than what I expected and the breakfast was super good as well.

Monte, Lynsey, and Don were great and made us feel welcomed after our horrible taxi ride to the hotel.

This place was clean and neat, the staff was great and the free breakfast was the best I’ve ever had - as far as free hotel breakfasts go.

Staff was friendly, rooms were always clean and well kept! For sure will book for any future trips! The place was immaculate!

We stayed here almost exactly one year ago. I think the hotel was new at the time and it was very nice. But it is now pretty shabby. The room we stayed in smelled like sweaty feet on some of the pillows and also when sitting on the couch. The shower doors neither fully opened or closed. And when we came in, we shut the breaker off to the room so no light for a while. On the good side, Natalie at the desk was I the case and fixed things in about ten minutes. She was the one really bright star and the company is lucky to have her. But sadly, I don’t think we will be back due to the decline. So sad, since it was so very nice and convenient the last time. Please let the manager know that Natalie is great. Thank you.

Upland Dr. Tukwila WA

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Indoor pool

Located in Southcenter within 2 miles (3 km) of Westfield Southcenter Mall, Home2 Suites by Hilton Seattle Airport is within a few miles (5 km) of other popular sights such as The Boeing Company. This 139-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free self-serve breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

The 139 air-conditioned rooms feature kitchens with refrigerators, microwaves, and dishwashers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and safes are other standard amenities.


Property features

Built in 2015, the brand new Home2 Suites by Hilton Seattle Airport offers an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Studio, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 4

Guest reviews for Home2 Suites by Hilton Seattle Airport

Everyone (24) Couples (4) Family (10)
3
Family

I had to ask for everything.where are the eleva, what time is breakfast, where is the pool? Etc. Receptionist was not friendly at all. The rooms smelled dirty and the pillow cases were not fresh.

By on Mar 24, 2022

Review comment responded on Mar 30, 2022

Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure to do better in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

1
Family

Did not appreciate the treatment given to those who book “via third party.” Were treated like third class citizens. Booked a room with two queens and a couch but was not given one. “Those are not available. Saved for those who book direct from Hilton not third party!”

By on Jan 1, 2022

Review comment responded on Feb 1, 2022

Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure to do better in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

5
Everyone

By on Dec 31, 2021

5
Family

Staff are very welcoming and friendly

By on Sep 20, 2021

Review comment responded on Sep 21, 2021

We truly appreciate your feedback and we are so glad to hear that we have exceeded your expectations in customer service during your stay. We hope to see you again soon!

4
Partner Couples

I liked everything but they ran out of the breakfast or didn’t have enough conventional breakfast items but there seems To be shortages everywhere tho. Just would have been nicer not to have to run out and find breakfast food . Which probably explains why I saw a lot of really busy McDonald’s everywhere on our Washington trip this week .

By on Aug 13, 2021

Review comment responded on Sep 14, 2021

Apologies for the issues you experienced. Thank you for your valuable feedback.

4
Everyone

By on Apr 27, 2021

Review comment responded on May 8, 2021

Thank you for choosing Home2 Suites for your stay in the Seattle area. We hope to welcome you home again soon.

5
Family

Really enjoyed the hotel, the kids had fun in the pool and the to-go breakfast was perfect!

By on Apr 10, 2021

Review comment responded on Apr 15, 2021

I wanted to say thank you for your recent stay here at our hotel and for your feedback. I hope you felt at home and we can’t wait to welcome you home again soon!

1
Everyone

By on Mar 21, 2021

Review comment responded on Apr 15, 2021

Thank you for taking time to review your stay. Please feel free to contact the hotel directly to speak with a manager to address further questions or concerns. We hope that the next time you are in the area you will consider staying at our property again.

4
Everyone

By on Dec 20, 2020

Review comment responded on Dec 29, 2020

I wanted to say thank you for your recent stay here at our hotel. I hope you felt at home and we can’t wait to welcome you home again soon!

3
Family with small children Business Business

We needed a hotel after my sons surgery and specifically reserved a room with a bathtub, as it would be easiest, post surgery, for my son. We did not get one, and the staff said they didn’t see that on their end. Then after further review, said that “initially” that’s what we had reserved, but they didn’t have one available. I explained the situation, and once again, upon further review, they “didn’t have one when we checked in, but do now”. This conversation was maybe 5-10 minutes after we checked in. Wasn’t too pleased with that, but aside from that, it was ok. Nothing to spectacular, but nothing that warrants a complaint-aside from the bathtub situation. Ans that wouldn’t have been a big deal, had it not been a need for my son.

By , from Yakima on Aug 26, 2020

Review comment responded on Aug 28, 2020

Thank you for your feedback. I am sorry you hear that your arrival experience did not go well and was not able to accommodate the room type you requested. Your comments will be addressed by our leadership team and will work correct any concerns. I appreciate your time providing feedback as we are always striving to improving our guest experience.

Home2 Suites by Hilton Seattle Airport

380 Upland Dr., Tukwila, WA 98188
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