First of all they had caution tape around the entire facility. You had to park off site and there was no place to drive up and drop your stuff off. Parking was a joke and the area was so sketch. I could not get out of there any faster.
Big room Clean Helpful staff Great breakfast
Not covid safe, lobby staff is walking around hotel without mask including elevators. Even with being vaccinated delta still contagious.
Breakfast-the food was barely warm. The coffee was full of grounds (might want to use a filter). When I went back to my room to use the coffee maker there it didn't work. On the other hand, the bed was very comfortable.
I always stay at this hotel because rooms are big and clean and bedding is awesome, so comfortable. But don't let them put you on the bottom floor! They start preparing breakfast fore 5 am and so loud! You will be up before 5am. Staff will be talking , laughing and having a great time - you will have no sleep.
Free gated parking. Free prepackaged individual breakfast. Sanitizing and cleanliness. Free wifi.
Rooms were nice. Bathrooms should have fans in them and parking is a little tight but not to bad!
I did not check in or accept this reservation. It is fraudulent.
They gave our room to someone else. Ended up with a double room and checking in took 30 minutes because of their mistake.
Staff was great.... Parking was small for big rigs
Room was very good. Major remodeling going on but facilities were still good. The internet was not usable - was extremely slow and dropped signal repeatedly. Complained to front desk and was logged on the hotel manager's account but was no better. WIFI signal was weak even though we were on the first floor, fairly close to the front desk.
We had a problem checking in. Other than that, the stay was excellent.
Hotel is right across the street from a newly remodeled holiday inn so it looks a little unattractive. There isn't much parking, you have to park in a lot were there is a strip mall that appears mostly vacant. We were told by hotel staff that the area has a large transient population, after having observed a fire being set behind a nearby building. The room was a little small for a suite but provided what we needed. Breakfast was adequate and check in and out was easy.
The hotel itself was quite nice inside. The lobby was welcoming and the room was relatively spacious. The beds were extremely comfortable. We could see they were making exterior improvements, which was a positive thing. We appreciated how the pool and workout center is open 24 hours, which was convenient for us night owls! The only negative comment I have about the hotel is its location. The area is low income and extremely busy. Although the hotel is set back a bit, the main road is very busy. It's not a location I would feel comfortable walking around in alone at any time of day.
Staff was friendly and breakfast was very friendly
Located in South End within 2 miles (3 km) of Great American Casino, Holiday Inn Express & Suites Tacoma, an IHG Hotel is within a few miles (5 km) of Stina's Cellars. This 79-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.
At Holiday Inn Express & Suites Tacoma, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
First of all they had caution tape around the entire facility. You had to park off site and there was no place to drive up and drop your stuff off. Parking was a joke and the area was so sketch. I could not get out of there any faster.
Big room Clean Helpful staff Great breakfast
Thank you Edguin for your fantastic review! We hope that you will come back and stay with us again soon!
Not covid safe, lobby staff is walking around hotel without mask including elevators. Even with being vaccinated delta still contagious.
Thank you for your review and feedback Yuliya. We are very Covid conscious. I will speak with the staff to ensure this does not happen again. Thank you.
Breakfast-the food was barely warm. The coffee was full of grounds (might want to use a filter). When I went back to my room to use the coffee maker there it didn't work. On the other hand, the bed was very comfortable.
Thank you for your review. We apologize for your experience with our breakfast. I will be speaking with our breakfast attendant directly to make sure that this does not happen in the future. We hope that you will give us another chance in the future.
I always stay at this hotel because rooms are big and clean and bedding is awesome, so comfortable. But don't let them put you on the bottom floor! They start preparing breakfast fore 5 am and so loud! You will be up before 5am. Staff will be talking , laughing and having a great time - you will have no sleep.
Thank you for your review. We appreciate all of your feedback. we hope that you will come back and stay with us again in the future.
Free gated parking. Free prepackaged individual breakfast. Sanitizing and cleanliness. Free wifi.
Thank you for your review! We hope to see you again soon!
Thank you for you wonderful review! We hope to see you again soon!
Rooms were nice. Bathrooms should have fans in them and parking is a little tight but not to bad!
Dear Guest, Thank you for your review. We appreciate all of your feedback. We hope that you will come back and stay with us again soon!
Thank you for your review Kristina. We apologize for the resurfacing project at the hotel. We did block off our parking lot in 3 different sections to try and make parking as convenient as possible. Again we apologize for the inconvenience. We hope you will give us another chance in the future.