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Recent guest reviews

First of all they had caution tape around the entire facility. You had to park off site and there was no place to drive up and drop your stuff off. Parking was a joke and the area was so sketch. I could not get out of there any faster.

Big room Clean Helpful staff Great breakfast

Not covid safe, lobby staff is walking around hotel without mask including elevators. Even with being vaccinated delta still contagious.

Breakfast-the food was barely warm. The coffee was full of grounds (might want to use a filter). When I went back to my room to use the coffee maker there it didn't work. On the other hand, the bed was very comfortable.

I always stay at this hotel because rooms are big and clean and bedding is awesome, so comfortable. But don't let them put you on the bottom floor! They start preparing breakfast fore 5 am and so loud! You will be up before 5am. Staff will be talking , laughing and having a great time - you will have no sleep.

Free gated parking. Free prepackaged individual breakfast. Sanitizing and cleanliness. Free wifi.

Rooms were nice. Bathrooms should have fans in them and parking is a little tight but not to bad!

I did not check in or accept this reservation. It is fraudulent.

They gave our room to someone else. Ended up with a double room and checking in took 30 minutes because of their mistake.

Staff was great.... Parking was small for big rigs

Room was very good. Major remodeling going on but facilities were still good. The internet was not usable - was extremely slow and dropped signal repeatedly. Complained to front desk and was logged on the hotel manager's account but was no better. WIFI signal was weak even though we were on the first floor, fairly close to the front desk.

We had a problem checking in. Other than that, the stay was excellent.

Hotel is right across the street from a newly remodeled holiday inn so it looks a little unattractive. There isn't much parking, you have to park in a lot were there is a strip mall that appears mostly vacant. We were told by hotel staff that the area has a large transient population, after having observed a fire being set behind a nearby building. The room was a little small for a suite but provided what we needed. Breakfast was adequate and check in and out was easy.

The hotel itself was quite nice inside. The lobby was welcoming and the room was relatively spacious. The beds were extremely comfortable. We could see they were making exterior improvements, which was a positive thing. We appreciated how the pool and workout center is open 24 hours, which was convenient for us night owls! The only negative comment I have about the hotel is its location. The area is low income and extremely busy. Although the hotel is set back a bit, the main road is very busy. It's not a location I would feel comfortable walking around in alone at any time of day.

Staff was friendly and breakfast was very friendly

S Hosmer St Tacoma WA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in South End within 2 miles (3 km) of Great American Casino, Holiday Inn Express & Suites Tacoma, an IHG Hotel is within a few miles (5 km) of Stina's Cellars. This 79-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast.


Rooms

37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Holiday Inn Express & Suites Tacoma, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room (Specialty)

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Tacoma, an IHG Hotel

Everyone (12) Couples (12) Business (4) Family (10)
1
Partner Couples

First of all they had caution tape around the entire facility. You had to park off site and there was no place to drive up and drop your stuff off. Parking was a joke and the area was so sketch. I could not get out of there any faster.

By on Jun 28, 2022

Review comment responded on Jun 29, 2022

Thank you for your review Kristina. We apologize for the resurfacing project at the hotel. We did block off our parking lot in 3 different sections to try and make parking as convenient as possible. Again we apologize for the inconvenience. We hope you will give us another chance in the future.

5
Partner Couples

Big room Clean Helpful staff Great breakfast

By on Jan 28, 2022

Review comment responded on Jan 31, 2022

Thank you Edguin for your fantastic review! We hope that you will come back and stay with us again soon!

4
Everyone

By on Jan 17, 2022

2
Business Business

Not covid safe, lobby staff is walking around hotel without mask including elevators. Even with being vaccinated delta still contagious.

By on Oct 12, 2021

Review comment responded on Oct 13, 2021

Thank you for your review and feedback Yuliya. We are very Covid conscious. I will speak with the staff to ensure this does not happen again. Thank you.

4
Everyone

By on Sep 8, 2021

3
Family

Breakfast-the food was barely warm. The coffee was full of grounds (might want to use a filter). When I went back to my room to use the coffee maker there it didn't work. On the other hand, the bed was very comfortable.

By on Jun 7, 2021

Review comment responded on Jun 8, 2021

Thank you for your review. We apologize for your experience with our breakfast. I will be speaking with our breakfast attendant directly to make sure that this does not happen in the future. We hope that you will give us another chance in the future.

5
Everyone

I always stay at this hotel because rooms are big and clean and bedding is awesome, so comfortable. But don't let them put you on the bottom floor! They start preparing breakfast fore 5 am and so loud! You will be up before 5am. Staff will be talking , laughing and having a great time - you will have no sleep.

By on Apr 27, 2021

Review comment responded on May 4, 2021

Thank you for your review. We appreciate all of your feedback. we hope that you will come back and stay with us again in the future.

4
Family with small children Business Business

Free gated parking. Free prepackaged individual breakfast. Sanitizing and cleanliness. Free wifi.

By on Feb 21, 2021

Review comment responded on Feb 23, 2021

Thank you for your review! We hope to see you again soon!

5
Everyone

By on Sep 19, 2020

Review comment responded on Sep 21, 2020

Thank you for you wonderful review! We hope to see you again soon!

4
Family with small children

Rooms were nice. Bathrooms should have fans in them and parking is a little tight but not to bad!

By on Aug 24, 2020

Review comment responded on Aug 31, 2020

Dear Guest, Thank you for your review. We appreciate all of your feedback. We hope that you will come back and stay with us again soon!

Holiday Inn Express & Suites Tacoma, an IHG Hotel

8601 S Hosmer St, Tacoma, WA 98444
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