Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property
Adults-only property with 6 restaurants and 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Aerial view
Couples treatment rooms, body treatments, hot stone massages
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(53 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 263 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(45 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(76 reviews)
  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 562 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 1021 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(1 review)
  • 1057 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is next to popular attractions like Playa del Carmen Main Beach and Mamitas Beach. This 287-room, 4.5-star property has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Quick Delights - ‬1 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Asiana - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Are there all-inclusive rate plans at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Nov 3, 2025 start from $197.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This property is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Mamitas Beach, and within a short walk of Quinta Avenida. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is parking available on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Bicycle parking is also available for guests.

Is there a spa available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, body wraps, and couples treatments.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a casino at the property?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and 6 restaurants.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a hot tub?

No, but this all-inclusive property does have a steam room.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant with a breakfast menu?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a restaurant that serves breakfast.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive though service animals are welcome.

Are there connecting rooms at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

The closest major airport to Wyndham Alltra Playa del Carmen Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Are there rooms with balconies at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a patio where guests can enjoy ocean or city views.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

Reviews

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1461 out of 2547 reviews
Rating 8 - Good. 613 out of 2547 reviews
Rating 6 - Okay. 276 out of 2547 reviews
Rating 4 - Poor. 97 out of 2547 reviews
Rating 2 - Terrible. 100 out of 2547 reviews

Reviews

10/10 Excellent

Carole Joy, Racine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and super helpful in any situation. The activitiy directors were so fun! Highly recommend!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexcia

Traveled with partner
This hotel was decent overall. The food was fantastic and the spa was a real highlight, giving us some much needed relaxation. That said, the property itself feels tired and definitely needs a facelift. The real standout, though, was the location just steps away from Playa Del Carmen’s buzzing nightlife. Being able to stroll right into the heart of the party scene and dance in the streets was unforgettable.
Stayed 3 nights in May 2025

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Exactly what we wanted . It doesn’t have the best beach , so if you’re looking for a nice beach this is not the place . Food was good , you get what you pay for , so don’t be picky . The cleanliness was absolutely impressive. Staff were nice , helpful and approachable. I would stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Adelar Pedro

Stayed 7 nights in Jul 2025

10/10 Excellent

Lilia

Stayed 3 nights in Apr 2025

2/10 Terrible

TONY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a state of disrepair and it needs a lot of structural repair. The furniture is worn out and damaged. The food was of poor quality, particularly the buffet and the steakhouse at dinner time. The pool had several issues, especially regarding cleanliness. Specifically, the shallow part of the pool has many black spots that appear to be mold. One particularly annoying aspect was the sales pitch that was aggressively presented at the time of arrival. There was no apparent consideration for the client’s fatigue. A special shoutout to three team members at this resort: * Orlando - the waiter at the pool * Raphael - the waiter at Bella (Italian Restaurant) * Marianna - the barista at the coffee shop
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing! The hotel was very clean and everyone was so friendly and helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was they needed to keep the pool cleaner. Around the outside edge was not clean. And may have ruined a swimsuit by leaning up against it. And the property had chipped and flaked paint on the exterior.
Stayed 7 nights in Jul 2025

6/10 Okay

Jody

Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Whyndham Alltra Playa del Carmen. All staff were so kind and helpfull. Food was really good, all three restaurant were delicious, we love "zarape: the mexican one.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great food, amazing staff!!!!!!
Stayed 3 nights in Jul 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool facilities were excellent and the waiters and staff were great. Only disappointed with the restaurants, especially Zappe the Mexican restaurant, the food was very bland and mediocre. Also the other restaurants were closed a lot
Stayed 7 nights in Jul 2025

6/10 Okay

Leticia, Fort Worth

Liked: Staff & service
This resort needs better food options and an easier way to make dinner reservations. The pool needs to be cleaned - there is a green film that lined the entire pool which was disgusting and there were tons of bugs (bees/flies) which obviously meant that the pool is not being adequately cleaned. Evening entertainment was lacking at this resort and many guests that I spoke to also were not happy that there was nothing to do after 8-9pm. The “DJ” that was there one evening was not even a DJ, he appeared to be waitstaff just playing music and the music was all over the place - he would go from playing a Whitney Houston song to then playing a reggaeton song then to playing a country song. Just horrible!
Stayed 5 nights in Jul 2025

10/10 Excellent

Mary Elaine, Garden Grove

Stayed 3 nights in Jul 2025

8/10 Good

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. We love the location and the smaller size of the resort. Food is good for the most part. The Italian restaurant is our favorite. Their coffee bar taste like Starbucks and all the staff is very nice. We didn’t like the new $10 room service fee or the no alcohol until 11am.
Stayed 4 nights in Jul 2025

6/10 Okay

Steven Joel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Only buffet for breakfast and lunch and same food. Dinner requires a reservation.
Stayed 5 nights in Jul 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Venessa, Wesley Chapel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The staff is so kind and attentive. They accommodated our group of 13 at dinner and breakfast regularly. They were very strict with who was allowed on property. We always felt safe. It was also a great location and easy to walk to 5th Ave shopping.
Stayed 5 nights in Jul 2025

8/10 Good

Peter Cedeno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing with great varieties. The stakehouse not so much but everything was super. The pool water was too warm for my taste. The staff are super helpful and friendly.
Stayed 5 nights in Jul 2025

10/10 Excellent

Chloe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was amazing and the activities staff was so fun
Stayed 5 nights in Jul 2025

10/10 Excellent

Nichole LaRae

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort, the staff is friendly and the location is perfect.
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place. Fun staff. Had a great stay.
Stayed 6 nights in Jul 2025

10/10 Excellent

Teniqua

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this resort, the first time was in 2022.
Stayed 3 nights in Jul 2025