Grand Bay Hotel San Francisco

4.0 star property
Waterfront hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Grand Bay Hotel San Francisco

View from property
Creator video
Reception
Exterior
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • San Mateo County Event Center
    ‪5 min drive‬
  • Filoli
    ‪16 min drive‬
  • Stanford University
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

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Room options

Room, 1 King Bed, Partial Lake View

8.0 out of 10
Very good
(18 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

7.0 out of 10
Good
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Ensuite, Lagoon View

9.6 out of 10
Exceptional
(8 reviews)
  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(38 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 341 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(22 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(17 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Redwood City

Located in Redwood Shores, Grand Bay Hotel San Francisco is within a 10-minute drive of popular attractions such as San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. This 421-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • San Mateo County Event Center - 5 min drive - 3.8 miles
  • Kaiser Permanente Redwood City Medical Center - 5 min drive - 4.4 miles
  • Filoli - 16 min drive - 8.9 miles
  • Stanford University Medical Center - 17 min drive - 11.7 miles
  • Stanford University - 17 min drive - 9.7 miles

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Peacock's Koriander Indian Cuisine - ‬2 min drive
  • ‪Scroll Bar Waterside Kitchen - ‬1 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Chuck's Donuts - ‬3 min drive

About this property

Grand Bay Hotel San Francisco

Waterfront hotel with a 24-hour fitness center and a 24-hour business center
Guests of Grand Bay Hotel San Francisco have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 30 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 55-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sitting areas, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Frequently asked questions

Is free cancellation available at Grand Bay Hotel San Francisco?

Grand Bay Hotel San Francisco offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Bay Hotel San Francisco?

As of Jul 9, 2025, prices found for a 1-night stay for 2 adults at Grand Bay Hotel San Francisco on Jul 25, 2025 start from $120.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Grand Bay Hotel San Francisco?

This hotel is situated in Redwood Shores within a short 13-minute walk of Marlin Park. You'll also find San Mateo County Event Center and Hillsdale Shopping Center within a short drive.

Will I be able to park at Grand Bay Hotel San Francisco?

Yes, secured parking is offered for USD 30 per night. Wheelchair-accessible van parking is also available for guests.

Does Grand Bay Hotel San Francisco have a casino on the premises?

No, Grand Bay Hotel San Francisco doesn't have a casino.

Will I find an indoor pool at Grand Bay Hotel San Francisco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Grand Bay Hotel San Francisco?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Grand Bay Hotel San Francisco have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Bay Hotel San Francisco have a restaurant that serves breakfast?

Yes, Grand Bay Hotel San Francisco serves a cooked-to-order breakfast for a surcharge each morning at Waterside Grill & Lounge.

Will Grand Bay Hotel San Francisco allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Grand Bay Hotel San Francisco for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Grand Bay Hotel San Francisco?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Grand Bay Hotel San Francisco?

The closest major airport to Grand Bay Hotel San Francisco is San Carlos, CA (SQL), which is within a mile. Another top airport is San Francisco Intl. Airport (SFO), which is located 11.5 mi away (15-minute drive).

Are there rooms with balconies that I can book at Grand Bay Hotel San Francisco?

No, there aren't any guestrooms with balconies at Grand Bay Hotel San Francisco.

Does Grand Bay Hotel San Francisco have a wedding venue?

There are wedding services available at Grand Bay Hotel San Francisco if that's in your vacation plans.

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 541 out of 1013 reviews
Rating 8 - Good. 191 out of 1013 reviews
Rating 6 - Okay. 146 out of 1013 reviews
Rating 4 - Poor. 72 out of 1013 reviews
Rating 2 - Terrible. 63 out of 1013 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sandy

Traveled with family
Liked: Staff & service, amenities
While the staff were kind and attentive, the room was dated and hot. The entire stay the air would not work properly and the amenities were old. Also the size of the room was very tight. Nice hotel but it needs some attention.
Stayed 3 nights in Mar 2025

10/10 Excellent

kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Paso Robles

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with this property, stayed here before flying out of SFO and it’s clean, restaurant was great for dinner, everyone super friendly. I read some negative reviews and was very pleasantly surprised! Would definitely book again.
Stayed 1 night in Apr 2025

6/10 Okay

Jan R

Stayed 5 nights in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it

10/10 Excellent

Atul

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

NT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great if you want to be next to the airport. Great Breakfast Restaurant.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Traveled with family
Liked: Amenities
This is the only place I will ever stay at if I want to be close to the airport. I’ve stayed in all the other airport hotels…awful. This one is much more quiet, clean, and convenient in the morning to get something to eat and drink. It’s also much happier in the lobby
Stayed 3 nights in Mar 2025

8/10 Good

Birsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil location

We chose this location since it was close to the wedding event we were joining. The hotel is in a tranquil location and it was relaxing to stay there. I wish there was shuttle to the train station( Caltrain), cafes, restaurants nearby
Stayed 4 nights in Mar 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

CHEKIRATH, GREENACRES

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Clean, super huge, and great customer service from everyone. I enjoyed the lobby bar live music and made a great friend the Spanish bar tender. Juan I believe is his name. Thank you very much.
Stayed 4 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Kailie

Stayed 3 nights in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities, room comfort
Everything awesome except, breakfast dining service. Wait staff inattentive. Talking amongst themselves. Had to get their attention twice.
Stayed 1 night in Mar 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

6/10 Okay

Aphrah

Stayed 3 nights in Mar 2025

2/10 Terrible

Anna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paid-for Reservation Not Honored

I booked this hotel for my husband, who was on a business trip in the Bay Area. The room was confirmed and paid for way in advance. On the day of arrival, after spending a day at business meetings and dinner, he arrived at the hotel around 10 p.m. The front desk manager, Ms. Julia Bath, told him that they had given away the room even though it was already paid for. He was given a form letter (which leads me to think this is a regular practice at this place) and told to take a $30 Uber ride to a hotel at SFO, even though his meetings the next day were all in Redwood City. We have been frequent travelers for 30+ years, and this is the first time we have shown up to find our paid-for hotel room unavailable. I am certain that had I tried to cancel the room, they would have charged me for the night regardless. But it is okay for them to double-sell a room that was paid for by a guest. I would stay away from this place unless you are prepared to show up and find that your confirmed room is not available and you need to find another place in the middle of the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeff, SAUSALITO

Stayed 1 night in Mar 2025

4/10 Poor

Louisa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Cherie

Stayed 1 night in Mar 2025

4/10 Poor

Ellina

Stayed 2 nights in Mar 2025