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Recent guest reviews

The lady at the reception was nice but gave us a room which its window would open to the roof of the other building. The AC wouldn’t work and the room was so hot. I went down and asked her to send some one to fix it while we were out. Five hours later we came back, and the AC still wouldn’t work and the room was as hot as an oven. I went to the receptionist again, there was someone else she offered to change our room. She moved us to a room with the lake view, which was very nice. When I looked at the other rooms, at night I noticed that among so many rooms that their windows had the lake view only a few of them had their lights on and more than ninety percent of them were empty (because it was middle of the week) But then I asked myself while all these rooms are empty and available why wouldn’t the first receptionist care to give us a room with a nice view and let us to have a great memory from our trip ?! She rather gave us a room with broken AC and terrible view of another building’s roof. Anyway, my experience from staying at this hotel was not very good. It could be much better if their receptionist would care a bit more!

We like this hotel very much. Great location. Nice service. Light modern design. We will come to Pullman San Francisco Bay again. With best wishes Tetyana Tidy

I love this hotel because is very nice and has a perfect view .I love the lake

Very clean and quiet. Was very comforting and welcoming.

Very nicely laid out hotel with the lake views Wish there were two bottles of water. We stayed only one night and were here for a wedding reception , so didn’t have much time to check out the property

Everything was smooth and great. Pet owner know the hassle of traveling with their little family. We had no trouble and staff were very helpful.

Great atmosphere. Pricing was high for food and drink though.

The property was nice. The only hick up was the check in, because the young lady had us waiting for no apparent reason.

Great hotel and stay, Coffee is not the best at the coffee shop there otherwise we enjoyed the stay. Parking is expensive $28 a night

I like the hotel but I get a room with 1 bed and I book room with 2 bed

I liked how it was affordable and I'm looking forward to stay another day

Its well worth it! Very low cost for such a comfortable experience.

Beautiful lagoon next to the hotel. The check in staff was slow and unpersonable. I asked for a room with a view and was told not a problem. I got to my room and my view was of the parking lot! 😕 totally sucked. Perks was having a comfy bed, AC, fridge and coffee maker. Cons were crappy shower pressure and $28 a day for parking!

Twin Dolphin Dr Redwood City CA

Hotel highlights

  • Free WiFi in public areas
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center

Located in Redwood Shores, Pullman San Francisco Bay is within a mile (2 km) of sights such as Marlin Park and Hiller Aviation Museum. This 4-star hotel has 421 guestrooms and offers conveniences like a coffee shop/café, an outdoor pool, and a 24-hour fitness center.


Dining

Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 421 rooms provide coffee makers, safes, and phones. Guests can expect WiFi and 32-inch flat-screen TVs with digital channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include ironing boards, desks, and wardrobes or closets.


Property features

Guests of Pullman San Francisco Bay have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 35.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Deluxe Room, 1 King Bed, Mountain View (Lagoon View or Mountain View)

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, View

1 King Bed | Sleeps 3

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Double Room, 2 Double Beds, Mountain View (Lagoon View or Mountain View)

2 Double Beds | Sleeps 4

Guest reviews for Pullman San Francisco Bay

Everyone (32) Couples (6) Family (17)
3
Friends Family

The lady at the reception was nice but gave us a room which its window would open to the roof of the other building. The AC wouldn’t work and the room was so hot. I went down and asked her to send some one to fix it while we were out. Five hours later we came back, and the AC still wouldn’t work and the room was as hot as an oven. I went to the receptionist again, there was someone else she offered to change our room. She moved us to a room with the lake view, which was very nice. When I looked at the other rooms, at night I noticed that among so many rooms that their windows had the lake view only a few of them had their lights on and more than ninety percent of them were empty (because it was middle of the week) But then I asked myself while all these rooms are empty and available why wouldn’t the first receptionist care to give us a room with a nice view and let us to have a great memory from our trip ?! She rather gave us a room with broken AC and terrible view of another building’s roof. Anyway, my experience from staying at this hotel was not very good. It could be much better if their receptionist would care a bit more!

By , from Westlake Village, CA on Nov 29, 2020

Review comment responded on Dec 1, 2020

Hello, thank you for having taken the time writing a rating-review about your stay. Feedback is a gift and we appreciate the details you shared. We are sorry you did you not enjoy your stay and will share your comments with our team to reflect and potentially improve upon. Please reach out in advance next time you stay so we could possibly provide you with a complimentary upgrade. Thank you for your patronage. Warm regards,

5
Family

We like this hotel very much. Great location. Nice service. Light modern design. We will come to Pullman San Francisco Bay again. With best wishes Tetyana Tidy

By , from Big Bear City, Ca on Aug 29, 2020

Review comment responded on Aug 31, 2020

Thank you very much for your review, we are delighted to read that you enjoyed your stay with us. Your kind recognition has been properly shared, thank you. We look forward to being of service to you again. Richard

5
Everyone

By on Apr 30, 2020

Review comment responded on May 1, 2020

We are delighted to know you enjoyed your most recent stay with us. Thank you very much for your participation. We look forward to being of service to you again soon. Richard

5
Everyone

By on Feb 19, 2020

Review comment responded on Feb 20, 2020

We at every glad to know that you enjoyed your most recent stay with us. Thank you for sharing your review, we look forward to being of service to you again soon. Richard

5
Family

I love this hotel because is very nice and has a perfect view .I love the lake

By , from Logan utah on Feb 5, 2020

Review comment responded on Feb 5, 2020

Thank you very much for sharing your review. We are glad to know you enjoyed your stay with us and look forward to welcoming you back soon. Richard

4
Everyone

Very clean and quiet. Was very comforting and welcoming.

By on Nov 11, 2019

Review comment responded on Nov 11, 2019

Thank you very much for your participation in sharing your review. We are glad to know you enjoyed your stay and look forward to welcoming you back soon.

5
Everyone

Very nicely laid out hotel with the lake views Wish there were two bottles of water. We stayed only one night and were here for a wedding reception , so didn’t have much time to check out the property

By on Oct 20, 2019

Review comment responded on Oct 21, 2019

Good Afternoon, Thank you for choosing to stay at the Pullman Hotel. I am delighted that you enjoyed your stay with us. We looked forward to having you back again. If there is anything I can do for you please let me know. Thank you, Anthony Murcia Director of Front Office

5
Everyone

Everything was smooth and great. Pet owner know the hassle of traveling with their little family. We had no trouble and staff were very helpful.

By on Oct 16, 2019

Review comment responded on Oct 16, 2019

Thank you very much for sharing your review. We are glad to know that you all enjoyed your stay with us. We are at your service and look forward to welcoming you all back soon. Richard

5
Everyone

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Thank you for choosing to stay with us here at the Pullman Hotel. We are glad you enjoyed stay with us. Please come back and visit us soon. Thank you, Anthony Murcia Director of Front Office

5
Partner Couples

Great atmosphere. Pricing was high for food and drink though.

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

We are delighted to know you enjoyed your most recent stay with us. Thank you very much for your participation. We look forward to being of service to you again soon. Richard

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